This Vons is on Moorpark Rd, Thousand Oaks, CA This Vons is super clean and so were their restrooms! This Vons highly organized & attention to details. All of the workers are so friendly here. There so many varieties of foods, beverages, household supplies and much more ! I had stop in to buy coffee creamer, miso paste broth and some toothpaste. I decided to self check out. Everything was fine until I scanned the toothpaste which was on sale but didn't ring up on sale. So I was looking around for someone to help me. There he was Hector I. He was so kind,caring, sweet and super down to earth, highly knowledgeable and he was extremely helpful! I really did appreciate his help so much !! He helped me greatly! The process was a breeze! I thank him so very much! He is your rarest Diamond! Please treasure him greatly!! I would like to thank Vons for your friendly service! I would especially love to thank Hector I. for making my visit so memorable!!! I'll tell all my family and friends to come visit!! Please be kind and courteous to the hard workers! read more

-- Vons (Thousand Oaks) I've been shopping at this Vons once a week for years, and it's consistently a solid store. It's big, bright, clean, and well‑stocked, with great produce, meat and fish, sushi, sandwiches, a deli counter, and plenty more. The staff has always been friendly and helpful, and one thing I really appreciate is how attentive the deli team is -- no standing there being ignored, which is a pet peeve of mine elsewhere. My only real complaint is the pricing. I know groceries are expensive everywhere, but I still find myself walking the aisles thinking, "Are these people crazy?" Some items, like $2.99 for a gallon of water, feel way out of line. On the plus side, checkout lines move quickly, and there's usually someone available to bag your groceries. Overall, a reliable store with great service, just held back by the high prices. read more

I don't know who is in charge of the fruit and vegetables right now but the ready fruit prepared is fire right now . Been loving all the summer prepared fruit packages. Doing a great job guys! Please keep doing it through winter too . Associate's are nice and friendly . Almost always finding what i need in store . Will Continue to shop at this Vons even tho it's slightly out of my way . I want to add that the associates are also extremely helpful, which i really appreciate. Thanks people read more

Great employees !! Michele the store director is always so friendly and helpful Almost always have what I want read more

Happy Mother's Day to all lovely moms everywhere! One of my rituals with my mom growing up was to accompany her grocery shopping at Vons every week. She had this giant blue filing box for her coupons, which I helped her to clip, file, and purge (expireds). She'd plop the box (and her calculator) in the seat of the cart and, at the end of shopping, I'd stand by while she quickly went through it, pulled out the ones we were using, and placed in my hand. My dad gave her a set amount of money to purchase for the week, and he told her anything she saved with coupons she could keep. No wonder she was so efficient! I go to this Vons nearly every day now. It's a good activity for my disabled son (who also helps, to the extent he can). I often think of how floored my mom would be by the Vons app, replete with coupons, deals, saved lists, and sorting by aisle! The employees (who surely know us by now) are always friendly and helpful and the store (and app) has everything we need. When we were there yesterday, the front flower shop was overflowing, of course, because of the holiday. It prompted me to look for my mom's favorite flowers: white carnations. I was surprised to discover I couldn't find any carnations. I asked the few (young) gals who were working there if they had any, and they said sorry, but they didn't. I told them it was the very first flower associated with Mother's day, and they could Google it. (Interestingly, the founder tried to get the day discontinued because of how commercial it had become.) After shopping and as we were loading our groceries on the belt, one of the gals came up hurriedly with bunch of mini white carnations and said, "I found some!" I was so thankful I almost cried. My mom passed away 28 years ago. My memory of her is refreshed. Thank you flower girl! read more

Vons - Grocery Near Me - Thousand Oaks, California

Vons on Moorpark Blvd is great! Love the customer service. They are very helpful and greet customers with a smile and a positive attitude.

This store is always sparkling clean! The best produce department I've seen as far as presentation. The shelves are well organized but I sometimes have a hard time finding certain items that aren't where I expected them to be. Ask staff, they are helpful to find what you need. I'm very glad the store finally added self checkout lanes as I usually go to this store to finish what I need to get after going to the farmers markets. read more

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So to be totally honest, I usually do not shop at Vons, but I happened to come to this location a few times during the whole Covid-19 Pandemic and I was pleasantly pleased with the service, selection and variety of products that I haven't come across even at my regular go-to grocery market. I had heard that this particular location as well as their sister location on Avenida De Los Arboles a few miles away were very well stocked specifically at the beginning of the Covid Outbreak when everyone was stockpiling on groceries. I decided to come check out this Vons and was quite pleased by how well their shelves were stocked and constantly re-stocked over the coming weeks of my initial visit. What I appreciated about this location specifically during the height of the Pandemic was how they not only took care of their customers, but also ensuring the safety of their associates. Doing what they could to ensure grocery carts were wiped down, conveyer belts were cleaned in between customers and outlining a clear guidance of the Pandemic guidelines throughout the store on where to stand when checking out and which way to go down each aisle really set a very high standard that even my own regular grocery market just down the street wasn't abiding to at least not initially. Here are some of the highlights of what makes this grocery store location above par: -Well stocked Produce Department that's Organized and Efficient. -Amazing in-store bakery where custom cakes, cupcakes and fresh baked breads are made daily. -In store Pharmacy, U.S. Bank and Starbucks. Overall, it's a great grocery store that sets a high standard of customer service, has a high quality of product availability and maintains extreme cleanliness throughout the store. read more

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Wow look how many bad reviews this store has . Get it together Vons isnt half of your stores closing?? Customer service is a wreck. Came here yesterday to have some food ready for a work event for the next day. The guy promised me it would be ready. Surprise surprise its not ready when i got here. Thanks Vons! Now im late to work and annoyed. Why cant anyone keep their word or do their job. Its a freakin super market for gods sake. How hard is it? Everyone is better off shopping at Whole foods and trader joes. Will be sure to write to corporate. I spend at lease $200 a week here never again. read more

The actual grocery store is good. However, their bakery department nearly ruined my birthday party. I have gotten the same cake from Vons every year, but this year, they discontinued the Halloween cake I always get. My mom went in 3 days before my party to place the order, and they had to make some adjustments which was fine, and we had a pick-up time of 10 am. Ten minutes before we could pick up the cake, they called my mom, stating that they could not complete the order as it was "too complicated." After arguing with the bakery staff about the short notice, we placed the order at the Vons in Simi off Erringer, where they said it was absolutely no problem and would take a couple of hours. Safe to say I will never place another cake order at this location read more

Excellent services at the Pharmacy. They are the best in town Store always clean, the chasers are friendly, good prices. read more

This is a very well stocked location. Always a checker available to check you out. They are very friendly. Items are always being restocked and lots of people working at this location. I even grabbed a drink at Starbucks on my way out! read more

On Friday, January 22, I visited the Vons on Moorpark Rd. to purchase some gift cards. The cashier, Kyle, refused to sell them to me. After researching the reasons for my request, I found that I was almost a victim of a serious scam that could have cost me hundreds of dollars. But thanks to Kyle's personality and training, I did not lose any money but firmed my reasons for shopping at Vons. Richard Randall read more

It's about what I'd expect. Maybe I'm difficult to impress but I've got a number of relatives who are pharmacists or pharm D to compare against. Plus lots of family who hail from health care... MD specialists or other levels of specialists. I'd say it's "just ok". So why 4 stars? It's really more like 3.5 stars rounded up. read more

Unlike every other store in the neighborhood. This location doesn't care to spray disinfectant on the carts. I'm amazed to see how many people just grab the cart without realizing that it's not sanitized. read more

Asked for help from a guy named Ryan H I believe, I had asked for help and he pointed me off in a random direction no where near what I had asked for. I then saw him proceed to hit his vapor device while stocking shelves. Unprofessional. read more

Great customer service at this location! The store is clean. The cashiers are friendly and so was the young man I spoke with in customer service. Even though this store is a few minutes farther than the Vons located at Avenida de los Arboles, I have started just coming to this Vons. I think the managers should get advice from the managers at this location because this store is run so much better. read more

Service deli employees need customer service skills. Was there in the afternoon around 2 - 230pm today. read more

I have been here a few times. I have yet to ever be able to go in here and find someone to help me. I have not found produce to be in good shape. I have noticed slit, cut open packages of meat in the deli. I have noticed a ton of not so great things. The one thing that I did notice amongst all the employees was that they all looked miserable. Hmm. I guess that says a lot about how they feel for their store. I asked if the carts had been cleaned, wiped down at all or sanitized. The store employee asked me why and told me that it didn't matter. That didn't make me feel comfortable at all. Another thing that turned me off was the fact that there were deli workers who weren't wearing their masks properly. One of them even pulled their mask away from their face to cough a lil and clear their throat. Umm, NOPE! I don't NEED to come to this location and if possible I will try to forget that I've ever been here. I left feeling so uneasy and disgusted. I hope the store gets re-vamped and maybe the rapport rebuilt and restored. It was really pathetic to see the employees all look so bummed and as though they just didn't give a care at all. read more

Since they have newer, better personnel, it has improved greatly with personality's and efficiency.

Oh how far you've come! Back in 2020 the service was terrible and I made sure to let you know about. But since then, BOTH the experience with pick up as well as going into the store were top notch. I've had several drive up experience over the last few months and I have to say that your store easily exceeds the experience at both the Agoura Road Vons (they are far slower to deliver and give a vibe as if they are expecting a tip on multiple occasions) and the Las Virgines Vons where it's just okay but nowhere near as responsive as your store. Also, shout out to Loren the cashier. I was impressed with his meticulous approach to organizing how the bagging process works for the person with quite a few groceries in front of me. I just had 2 items so nothing exciting for me specifically. Just appreciate all the work I can tell you all have done and wanted to give my thanks. Have a wonderful day. All of you! read more

This is a decent store for me. I do not come here often, but I drop by if I am in the area. The store appears well-maintained and well stocked every time I have visited. They provide the typical items you would find at any other Vons. However, as others have commented, there are usually long lines due to a lack of cashiers/baggers. I really wish they had self-express checkout. It would be best to come here early in the morning or late at night especially on weekends to avoid the crowds. Customer service is so-so for me. I have yet to try out the Starbucks here. The parking lot is huge, and I never have any issues finding a spot no matter when I come here. Overall, this store provides the basic groceries, but other than that, it does not stand out. read more

Came in today bought a emergency cake the man in bakery told me he couldn't put the name on the cake cause the bakery people left but he was working in bakery really unprofessional why sale cakes if you can't do the customer a favor. read more

Vons - The cake I got - Grocery Near Me - Thousand Oaks, California

Picked up some sushi from the Deli counter. Surprisingly, it was ABOVE AVERAGE. This one was wrapped in SALMON, with CRAB in the middle. The other half of the tray was shrimp. It was fresh and tasty. read more

I have been wanting to review this particular store for a long, long time. I have had the pleasure of observing Doug (store manager) lead his team by his own example for many years. Doug is probably the finest front of the house Manager i have ever seen in action, and not just grocery store related businesses, i mean an example of the best management practices i have ever seen period!. He treats his employees and customers with equal respect, he listens, and always uses good, sound, fair judgement always giving the benefit of doubt to the customer in every instance. that doesn't mean he is giving away the farm, he is simply applying the golden rule when he is in a situation, and has a choice. Doug, my hat is off to you, and i'd like to think there are so many others just like me that watch you from a distance and admire the way that you run your business!!!!!!!! read more

I must say in comparison to many Vons on the westside that this one is far more cleaner, larger, and modernly designed unlike the other outdated Vons, I would have honestly thought this was their high end grocery Pavilions store based just on image. Unfortunately I did not find the selection to be any better than your typical West LA Vons. Best 3 stars for appearance, cleanness, and variety of product. P.s PLEASE Do something about that produce section that was every vegetarians worst nightmare, I almost screamed in horror... read more

I've been coming to this location for over 10 years. It's a nice and large grocery store. Over the years, they have upgraded this building so its pretty to shop in and there are more variety of things to buy. I also like how it is organized. This location has a Starbucks and a US Bank store inside the building. PARKING This building is located inside a plaza that has plenty of parking spaces and well lit at night. CUSTOMER SERVICE - 3/5 Stars Since I've been coming here for so long, there's people I like so I know who to ask for help and there's people I avoid because they give bad customer service. Overall experience is that Vons can always use a refresher course on how to treat their customers but 75% of time I receive good service. If you have a problem with anything, always let the manager know. #DineSavorRepeat read more

Check pricing and your receipt carefully. It seems every visit there is something charged incorrectly. That is why I check the receipt every time before leaving the store. This last time - I didn't realize the error until after I got home. So now I have to go back to the store. Charged $2.99/lb for something that should have been $1.77/lb. Truly irritating. read more

This is a typical mid-sized/large Vons. The floors are clean, the isles are kept neat and tidy and the selection of products is good. I often stop in here for their soups or deli sandwiches made fresh for you. They have good produce and bakery items as well. When I came here earlier in the week it was to buy a dog/cat food bowl which I couldn't find at my other (smaller) Vons. This one had just what I was looking for and at a very reasonable price. read more

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The cashier was fine with the couple in front of me putting their infant on the conveyor belt. She even turned it on while it was there. I get up there and she goes totally off on me because I didn't tell her I put In for extra money on my atm card. She was so rude! Apparently she might not have enough money in the drawer. Why don't they have a sign to ask before you do it? She kept asking over and over again IS THERE ANY THING ELSE? I kept saying no confused apparent she was mad about The atm money. They need new cashiers! read more

I'm very disappointed in the cake I ordered. It was so simple and I ordered it ahead of time so there was plenty of time for it to be done correctly. All it needed to say was Happy Birthday Kim and it turned out AWFUL. The writing is barely legible and smeared. For such a simple cake it shouldn't have been that hard to make it look clean. It has smudges and all the letters are smashed together. Major bummer... read more

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I really like this location, very convenient and friendly staff members. I tend to go here regularly and many times the staff will greet me when they see me. The sushi here is very good and made fresh. Good amount of options in the produce section but it's hard to find gluten free and vegan options here. This location has a Starbucks in it read more

We love this store and Doug is a great manager! The food is always fresh and they seem to keep up the stock of the necessities.

We had a great experience here at this Vons. Ronald the manager was very professional and helpful, Courteous and attentive. And Mason helped us out as well. Great job and great management. read more

I would Highly recommend next time your in Vons in Thousand Oaks stop at Starbucks Nico Very knowledgeable with drinks an so personable I feel like family! Thank you Nico for all your great fast service read more

Vons - Looking for Great Service an good Coffee see Nico in Vons Thousand oaks - Grocery Near Me - Thousand Oaks, California

I was shocked to see the man in the deli not wearing his mask over his nose and loosely over his mouth. Von's has a sign upon entering that states "Wear your Mask while in the store". I was going to mention it to the manager, but no manager was around and they even had the produce man as a cashier. Von's you should ask your employees to show more respect for their customers by wearing the masks. Especially since he is working to serve food to customers. read more

So went back because this is the closest store and they are competitively priced, but the staff is somehow getting worse. the deli counter is ALWAYS short staffed and while 1 or 2 of them are ok, there are 4 or 5 regulars that work there that are TERRIBLE. they take FOREVER to do anything. it's incredibly frustrating. the checkout lines are also still horrible. just stfu and check my stuff, stop talking to every customer. god those idiots are slow. NEVER AGAIN. read more

Maria in the bakery is amazing. The decorating was so beautiful and detailed. Plus the frosting tasted so good.

I am surprised at how rude all of the cashiers are. Invariably each time I have the privilege of going through the red heads line she doesn't say anything, nor ask how my day was. Also, most recently I handed her my von S card and she says "and.." During the save visit some of the produce was mislabeled so she made me walk back and get the correct item. Not only that I had to wait in line again. I had such a bad visit I called on the way home. The lady that answered didn't want to transfer me to the manager so I insisted that I would hold. When the assistant manager answered he was not only rude but called me ma'am. I don't get why they are so rude here. read more

I shop this Vons more often than any other grocery store in TO. Not just by being a creature of habit, but also because it's clean, organized and the staff is friendly and outgoing. I like the fact that it's not as fancy as the Pavillions but it's nice, clean and I feel comfortable doing my shopping here. read more