All the experiences were great coupled with great attention & attitude in customer service. Must include all staff members. read more

Service was amazing! Super friendly and helpful. I couldn't find what I was looking for but the crew was super helpful and even ordered a beer I had been looking for for a while. Plus they deliver with Gopuff! read more

The cashier Edd was very warm and friendly! It's very rare you get someone that engages with you while you're checking out at any store. He was a very warm and friendly face. Will definitely visit this location more in the future. read more

Very quick trip! Edd helped us find what we were looking for and provided excellent service! read more

BevMo! - Mother Earth Cali Creamin' Nitro Beer - Beer, Wine & Spirits Near Me - Thousand Oaks, California

Customer service and assistance is everything! This store is terrific. This store, staff, and manager in Westlake Village have it all dialed in! I just had the best experience. I needed help with some unfamiliar items and the mgr and staff are so kind, patient, and pleasant. THIS is why I always make it a point to stop at this store, and will continue to shop here first. They also carry a nice, small line of general merchandise/non-foods with nice price points. There are always good buys in this store. Thank you!! read more

Great service and selection. The manager helped me save money by making sure I bought a sixth bottle of wine and I saved 10% on all of my wine. Thanks Rolando read more

Edd is always a pleasure to speak to, he makes the experience that much better. You don't get the " next customer in line" experience with him read more

Rolando is simply the best!!! He is the most helpful courteous manager I've ever encountered... I had a big order and he helped me find every item...thank you so much....Daryl read more

I have been to several BevMos in the past and the one in Westlake is my favorite. The staff is great. They are so helpful and very personable. read more

If you need an event planned...it is the place. They pack, deliver and help customize with delivery.

Fast friendly service. Found the Champagne I was looking for as well as a gift bag! Edd the cashier was very friendly and a pleasure to work with. read more

Really friendly team of employees. I was greeted upon entry, and lead directly to the wine I was looking for! I was also very happy to see the selection of World Cup products that Bevmo already carries. Good prices and great selection! read more

Worst customer service ever! I recently tried to make a purchase but was declined because my ID expired and although I have a valid interim ID the cashier and lead were too afraid to manually enter my dob. And even though I'm over 50 years old they insisted in being able to scan my id card. I had to drive to Ventura which gladly accepted my ID. If you can shop elsewhere do it! Save yourself the time read more

Its not the same without Steve there. Miss him, none the less the store is always clean and everyone is always nice and friendly. Ask the people about the haunted store, you might hear some fun stories too!! read more

Try shopping this morning. No cashier to be found. Waited 7 minutes. I had to leave. It's getting worse by the day.

Service here has always been good, today however, it was stellar. A super shout out to Steve K for his assistance in helping me get my curbside order together. He patiently answered all of my questions when I called and his follow up was amazing. Thank you Bev Mo for having this wonderful employee on your Team! . read more

These guys have lost their minds; you have to let them scan your drivers license to buy alcohol here. This is a huge privacy and security risk. Do you want a liquor store having your drivers license number along with the other personal information stored on your license? Having someones drivers license info creates a shorter path to identity theft. This should be illegal. Needless to say I told them they can have their liquor and walked out. I will never shop at a Bevmo again. DO NOT allow them to scan your license, you will be sorry if you do. read more

Is sad when you walk in to a corporate store and you don't know who's running it... tsk! I passed by the one by my house just to go see this one. I am so bummed at how bad the service is! I pre-ordered and was going to pick up and it wasn't ready. I had to wait... that wasn't the problem at all. It's the lack of communication/customer service. There was like none. The "manager in charge" wasn't doing anything then he pulls the girl out of the cashier line to package my drinks. The line grew! I was watching all this and was just like.... Whaaaat? (In the minion voice lol) I just wish this store luck! read more

Awesome Customer Svc from Great Scott !!! Amazing Spirits & selections !!! I had to make a quick stop while waiting for my son next door @ EXER . Convenient location 101N/S WLk Blvd next to Thousand Oaks Auto Mall & Variety of Fabulous Shops , restaurants, ATMs & fuel stations read more

BevMo! - BEV/MO Go Puff - Beer, Wine & Spirits Near Me - Thousand Oaks, California

I usually would go here for just imported beers. Their wine prices are NOT attractive. They haven't had Bittburger in bottles for years, just cans- nope. No 805's in large bottles. No Dinkelacker. The last time I went in, two days ago, they'd re-arranged the store and the craft root beer section was gone. Just a few cold Dad's root beers in the refrigerated section. No more keg's of Virgil's or the 20+ others they used to carry. The staff has always been millennial dummies who'll engage but only to flap their gums. They know nothing, whether it's stock or answers why stuff is not carried anymore. Total Wine is farther but they are knowledgeable and have a better selection. Buh bye Beev Moe. read more

Great if shopping in person. Not so great if you order online for pick up. They are sloppy and get the order wrong. First of all I ordered 18 bottles - they initially gave me 17. Then they had the order wrong - missed three bottles altogether and instead replaced them with other (lesser value) wines. Did they think I wouldn't notice?!?!? read more

I placed an order at 5:43 pm today. Paid for it IN FULL online. They ACCEPTED my Money, and Scheduled a delivery between 7-8pm. And then they closed at 7pm without delivering my ALREADY PAID FOR GOODS!!!!!! The delivery lady contacted me at 8:05pm to tell ,me she, "just tried to pick up my order for delivery, but sorry...they must have closed early." NEVER AGAIN!!! read more

Just tried to call the store to ask about an item being on the 5 cent sale. I had a rude and lazy employee answer the phone who told me to go look it up myself and it's not that hard. If you can't answer the question, you should go find someone who can answer that. Terrible and complacent customer service. I'm really not asking for much here. read more

Be sure to audit your online orders when you pickup. One of the staff took a case of wine I prepaid and offered to put it in my car. I didn't think to check for accuracy in count but YES it was short and I didn't see until I was 2 hours away. read more

Unfortunately a few maskless incidents, clueless sales people and some serious competition by Total Wine, and the stellar Woodland Hills Wine Company have forced me to downgrade the Westlake Village branch of BevMo. Now it's just "ok" if you're not near the other ones. But don't expect fireworks, particularly not in the Burgundy department. read more

Wow, what a selection! U can find every type of libation there and in good supply-cheers read more

Dense staff couldn't help me. Sent my business away. So stupid and Muppet like I'll never return. There are so many places to buy liquor save your time. Go elsewhere. read more

This location is within a larger shopping center, so there is plenty of parking. I ran in and out with a specific wine agenda. I was thrilled to see good wine on special, when you buy 1 bottle at full price, you get the 2nd bottle for ¢.05. There is savings, but the first bottle is overpriced so it's not as monumental as it feels, but still a good deal. The staff was friendly, I was quickly asked if I needed any help. BEVMO is sneaky, they have a nice selection of most everything and the employees are knowledgeable, but it's not really a great deal, if that's what you are looking for, unless it's on-sale, then it's probably a savings. I suggest you go for the knowledgeable staff and extensive selections of alcohol. Often overlooked is their selection of cheese and food compliments which go well with wine and alcohol. I'm also a fan of their cigars, they have a nice selection at fair prices. Why not indulge in multiple vices all at once? read more

"Oh boy, there's a BevMo! Let's pickup some schnapps and take it to the movies with us!". Location Specific ============== * This is a small location, and therefore, less items and less inventory -- they just don't have the floorspace or the shelf space to carry it all. But, that doesn't mean I don't always find something I like here. The prices are fantastic, and the staff is very helpful. Compared to other BevMo's I'd rate this a 3.5 star, but overall, it's a solid 4 star for stores in this category. * Thousand Oaks, free parking. Gotta love it. * Total Wine & More at 394 N Moorpark Road in Thousand Oaks is larger, but this is so very convenient. * Other locations may have a larger selection of cheeses and accompaniments. But there is some, and I don't think this is to be confused as CheeseMo! or SalamiMo! anyway! read more

I've been to BevMo a time or two for some brew-specifically: 805, Firestone and Kona Brewing Co. http://www.yelp.com/biz_photos/bevmo-beverages-and-more-thousand-oaks?select=4x_0aXrQKbpbV_U7Ei9jQA#4x_0aXrQKbpbV_U7Ei9jQA http://www.yelp.com/biz_photos/bevmo-beverages-and-more-thousand-oaks?select=IVtIJNyDKRlllRoXiGZOcw#IVtIJNyDKRlllRoXiGZOcw I'm not a fan but Junior Johnson's Midnight Moon Handcrafted Moonshine but it is sold here. Flavors come in- original, blackberry, cherry, blueberry, apple pie, strawberry and peach http://www.yelp.com/biz_photos/bevmo-beverages-and-more-thousand-oaks?select=LP5MTBD6ZRyy6hZHH1KfSQ#LP5MTBD6ZRyy6hZHH1KfSQ I grabbed a few jars of these for a family party once and the cousins seemed to like it. I also bought Cherry Ole Smoky Tennessee Moonshine, which was also well recieved. http://www.yelp.com/biz_photos/bevmo-beverages-and-more-thousand-oaks?select=UAqwAMM6TXFX_KcjOdwEwQ#UAqwAMM6TXFX_KcjOdwEwQ They sell cheeses and snacks, my favorite munch is the Sahale Sing Buri cashew-peanut mix, w/ soft pineapple, lemongrass, sake,sesame and chili, these are addicting! http://www.yelp.com/biz_photos/bevmo-beverages-and-more-thousand-oaks?select=VoqrUv3o2J4eT1G-OAklnw#VoqrUv3o2J4eT1G-OAklnw They also carry a bunch of mini liquor bottles of bourbon, brandy, gin, whiskey, rum, scotch, tequila and vodka, perfect for stocking stuffers or to try a sample/shot before buying a regular size bottle. This is how I found to like Fireball Whiskey, Tequila Rose, among many others. This BevMo is right off the 101 on Westlake and T.O. read more

What can't you get here?! I love this place. They have more options then you can think of. You can get a clubcard here that gets you deals as well as sign up online for e-mails that also give you deals. They have so much here that you didnt even know existed for alc and even non-alc beverages. It is nice that they have different sizes of alc. Like they have a 1/5 of citron kettleone that I can't get at the typical grocery store. They have beer galore, it is easy to find all your whiskey needs, or vodka needs as well. Have a good deal on this bottle of patron, that easily had 15-20 shots in it and only $23. They even have johnny walker green label! YUM! They have several mixers as well, but sometimes I just like diet coke or something to go along with it. Have great wine deals sometimes, like buy one get the second for 5 cents. Just so much stuff, amazing dessert wines too. The lady at the counter however was very kind and helpful. This place is located in the shopping center with verizon wireless, bed bath and beyond, starbucks and some other places. So enjoy! (for those 21+) You will be browsing for hours :D read more

If only the prices were better! This is a great store with a solid selection where everyone will leave with something they want. Every time I come in, there is an associate ready to greet me and offer assistance. While the prices are not competitive, especially considering Total Wine is only a few exits away, I still come here due to the good customer service and product knowledge. Whenever I want to find something new to try, I am usually happy with the suggestions made by the associates. read more

They are doing better with disclosing information on their delivery charges. The prior post is no longer accurate. They have been doing better read more

This company are ripoff. I got a silver patron and 2 cigar at first the label patron silver for $99 dollar I ask them why are u so expensive he say this i my price ? I ask him Costco has for $69 he say we only Price match with total wine so the check the price and told me is $84. Dollar so I say okay and got. As soon as I went to my car I check total wine it was $69 same patron. I was shocked. So I went back and told him that and he say if u want I will return your money. I ask why than u say u will do price math. His answer sorry we don't do. So pleas before you want to buy anything from them check total wine. I save $30 dollar. read more

Who doesn't love Bevmo!? They offer a massive variety of alcohol for everyone. I also enjoy the deals, especially the buy one and get another bottle for .05 cents. If you want quality at an affordable price, then BevMo is your place read more

BeVMo...... it's like..... an effin candy store for alcoholics. I love it. They have everythhhhhiiinnngg here. From Jack Daniels to Jager. From Boons Farm to Belvedere, it's ALL here baybay. Of course you can't leave this place without it's club card and a shopping cart full of alcohol goodies, you wont leave this place with a frown but don't go home and drink too much alcohol and drown. :( read more

The guy that work here was really cool and helpful. Talked me through my tequila options being really honest about the pricing of things. I ended up making pretty damn good margaritas, Raspberry Chipotle Margaritas to be exact. I probably could've simmered down on the chipotle but I like things hot, hot, hot. I really wish I could remember the mixer I got, but it kept the margarita from tasting genuine versus syrupy. You gotta love the club card and the 50% off wine deals they have every now and again. read more

Simple and to the point. I like this BevMo, even though I'm a strong believer in buying from independent beverage warehouses. I guess I like this BevMo mostly because the staff here are ridiculously friendly and helpful. Also they do offer some things that you cannot find at a super market, or the local whole foods, especially from the ones in the Conejo Valley. Although in general I think the selection at BevMo lacks in uniqueness and variety. When they do have sales, sometimes they're pretty good. That is all I have to say really. read more

Last night I went to bevmo to get one of my friends a special beer. I was REALLY impressed with how helpful the staff was...especially Joe. He knew his beer like it was the back of his hand. Then we went to the special wine/beer tasting they do, and it was awesome! Joe was informative, and enthusiastic about every product we tried. It's really nice to go to a store, and have an employee dive in and share knowledge to customers. I will be back! read more

What a selection of beers, wines, liquor, snacks and other fun alcohol related products. The store itself isn't as big as other Bevmo locations, but they definitely make use of what space they have. They seem to have a lot more merchandise than my other Bevmos, but maybe it just feels that way due to the size of the store. Oddly enough I didn't have any interactions with the employees as I was just browsing, but usually Bevmo employees come up to see if you need any help. Not mad at all and I will definitely be back to this location. read more

BevMo! - a shelf full of liquor - Beer, Wine & Spirits Near Me - Thousand Oaks, California

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