After changing my regular store to either the other Vons on Balboa or Ralph's in LJV, I decided to give this another try. My bad. Not a single bit of eye contact, smile or greeting from absolutely anyone as I went through the store doing my shopping. Actually cut it short and will finish the big shopping at the aforementioned stores. To make it worse,this time, there are a lot of Vons shopper carts whipping through the aisles again without consideration for real shoppers and whether they need to use the aisle too. At least they were polite and considerate. NOT. Unfortunately I went through self-check so I missed the only friendliness and professionalism in the store - the checkers. Nothing says we don't care about our customers than the lack of professionalism courtesy and friendliness in this store. Horrible ambiance. What a shame. read more

Staff is friendly and helpful. There is plenty of parking. They are rarely out of product unless it is a free item on the Vons app, but I would expect this. They store is relatively clean. They have some products locked up per company policy but I skip those items and get them online or at other stores to avoid the hassle. The staff does not seem to be a fan of this policy either for what its worth. I rarely need help, but when I ask, the staff will often stop what they are doing to assist. They offer self check out as well as standard check out lines. A great bakery, deli and produce section and they offer daily made sushi as well. The staff mostly seems to care about how the store looks and they seem to enjoy working with one another. read more

The bakery department is so insanely talented. I buy all my cakes here and my guests are always so impressed by the designs. I would highly highly recommend going to this specific Vons for your cake design needs! read more

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Thank you to Brian for taking my cake order super nice and patient and nice the cake turned out absolutely beautiful the prettiest cake I've seen so much talent at the bakery Also Thomas was very kind and helped me out quickly and gave me my cake in the best condition highly recommend ordering your cakes from here . Ps the Keanu reeves photo print was made in my home read more

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I only go to this Vons for Daniel in the Deli section. That guy is awesome, low key and all business. You can see the kindness inside. I show up, he knows I want wings, he gives them to me with no smile, but all charm. Love this guy. read more

Grabbed a few snack items here. Found my favorite Nature Valley Pecan Crunch, flamin hot Fritos for a variety of spice snack and crunch. Keylime La Croix is always a good source of water. They don't have these Flamin Hot Fritos back at home at all, not sure why. They are pretty tasty. read more

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Vons Claremont is clean, well-stocked, and easy to shop. Staff are friendly and helpful, checkout is usually quick, and the store layout makes finding things simple. Reliable spot for groceries without the stress. Solid neighborhood Vons read more

I went there to purchase flowers for my friend after not seeing him for a while. The security guard made me feel uneasy and unwelcome. Do NOT purchase anything here! You won't feel welcome. The one star reviews here are correct. read more

This place is awful now. Lived in this neighborhood for 38 years and been coming here since I was a kid but I will not patronize this business anymore. They've started locking up their "valuable laundry soap" and I'm not wasting any time in my life waiting for your employees to come unlock the soap. I gave it 3 minutes of my life that I'll never get back. You can keep your soap and I'll take my money elsewhere. read more

This is the Vons in the big shopping center off Clairmont Drive. It's the same center as Chiles, Outback, and Nordstrom's Rack. BIG TIP! This is a better run, more appealing place to shop for groceries than the similarly sized Vons on Balboa Ave near the Genesee intersection. The people who run the place are a lot friendlier and definitely more helpful than the workers at the Balboa Ave store. And if you shop regularly, I think it's worth driving a little farther for a better store. read more

Five stars for the cake department! Thank you Brian for your help with the order, and to the decorators for doing such an outstanding job! We ordered all our cakes from here as the team does beautiful work. This particular cake was for a memorial and I asked if we could add butterflies. It turned out so beautifully (and tasted good too.) read more

Vons - Cake decorated in blue, green, and white swirls and accented with butterflies. - Grocery Near Me - San Diego, California

Super nice staff that are very helpful, and all around clean store. They had everything I was looking for. They always have a great selection in the fruit and veggies section. read more

The deli customer service at this location is horrible. You would have a much better experience at the Balboa Vons deli, they're better prepared and not rude at all. I'm giving a one star only because no stars isn't an option. read more

Nothing is more frustrating than to use the self check out. And you need help cause you wanna buy two ears of corn and it won't let you without help. And no help is there. You stand there for 5-10 minutes. Everybody's walking by you nobody cares. This was at 10:30 September 22. I just left. If you want people to use a self check out, have somebody there! read more

This store has lost my business. I will go elsewhere to buy groceries from now on. To combat shrink and theft at this location, they just installed these locked cabinets in most of their aisles, and you can't touch your items until they're at the register. They could have hired more curtesy clerks and done directed customer service to combat the theft, but no, they did this, and then you have to check yourself out because they don't have enough staffing to mam the registers read more

Vons - This is the worst ever. - Grocery Near Me - San Diego, California

This is the worst Vons ever. They are always out of the weekly specials and the customer service is atrocious! I think corporate sends the worst employees to this location because they can't fire them. It's the last resort for these idiots.. However, I have never had to deal with this many miserable people in one store. The same employees are consistently extremely rude. That's about the whole entire store. I mean blatantly rude and disrespectful. They never give me the sale prices and get totally pissed when I tell them to change it. Too bad maybe they should stop gauging the customer and stop overcharging the customers. Someone needs to start firing people because no one wants to deal with any of these these bottom of the barrel employees. God forbid you ask for help. That really pisses them off! I avoid this location like the plague. One day I'm going to loose my cookies and just tell off these miserable jerks. Someone has to do it. They need to revamp the entire staff period! read more

Michael from the deli area was such a sweetheart! he was super patient with me and helped me figure out exactly what i wanted. michael deserves to be noticed for his amazing customer service!! read more

One to two checkout lanes are ever available. I waited 25 minutes to pay for groceries. Ridiculous.

Fresh food service deli and Starbucks and florist and meat department workers are always busy but will take the time to help you out with your needs read more

Vons - Water salad egg salad - Grocery Near Me - San Diego, California

I like that you guys have a lot of stuff to make stuff and how you sell stuff.its a really good grocery store with lots of food in it.

The store recently updated to have a lot of basic items under lock and key where you have to request an employee to unlock the case for you. I'm not going to do that. I'll buy these things somewhere else. read more

I like this location but they didn't have the milk my mom drinks but ended up picking some items for a get together before leaving San Diego. We managed to pick up some bananas, plates, forks, etc. No mask required here but I would say half of the people wear masks and half don't. I was the one who wore a mask. You never know nowadays. This store was clean and efficient. The people working here were fast in the self check out line. The ladies were getting through the long lines and making it go faster. Plenty of parking up front. There's also a Starbucks inside. A major plus. read more

Vons - Fruits - Grocery Near Me - San Diego, California

They locked up all of the laundry supplies, hand soap, shampoo, conditioner, all of the personal hygiene items!! I'm never, EVER going to wait for an employee at this understaffed Vons to unlock freakin' shampoo. I'll just go to any other store in the area that doesn't treat its customers like criminals. What if I want to read the bottle or try a different product but want to look at it first??! How about you staff your store better and stop forcing people to use self check out, that's probably where all of the "theft" is coming from. Y'all are making customers work for free as cashiers and they aren't good at it. Bring back actual cashiers, all of the existing cashiers at this location are great and friendly, more of that! read more

Good selection of basics plus some specialty items. Security guard at store entrance to ensure safe, trouble-free shopping experience. Self-checkout made running errands faster. Recommend! read more

Don't go unless you want to be treated like a thief and run around looking for someone to help you unlock basic items like dryer sheets and shampoo. Bright and big. It used to be a nice one-stop brick and mortar alternative to Amazon and the smaller, less stocked store I live closer to. Now, I'd much rather shop at Amazon and the smaller, less stocked store. read more

I ordered food for the TEDx San Diego event and they did an incredible job. Their service was incredibly accommodating, and I was treated with kindness through the whole process, even despite confusion on my end. Their deli staff is on top of everything and Lilly was incredibly helpful. I am very impressed with the presentation and I will definitely be ordering with Vons for any future events! read more

This vons is good. Nothing crazy to brag about. It's my local grocery store. They are out of rotisserie chicken sometimes and occasionally the isles aren't stocked. The ice cream isle never seems to be stocked or maybe i'm going on the wrong days. Other than that parking is somewhat easy. The bathrooms are clean half of the time. The cashiers are pretty nice. The people at the help desk are usually in a good mood. The pastries in the bakery are hit or miss. And so are the foods in the ready to eat section with the spicy fried chicken and mac n cheese. read more

I guess I need to start going to Sprouts or elsewhere and not Vons for produce..... This about the 4th time the fruits at Vins are garbage and not edible ......see attached from the last visit yesterday....Apple is one day old.... Sorry Vons, Sprouts it is.... read more

Vons - One day old apple from Vons clairemont - Grocery Near Me - San Diego, California

This review is for the bakery...I ordered vanilla and chocolate cupcakes for my daughter's 5th birthday and they were delicious. The ordering process was easy, they were nicely packed and the price was very affordable. I have never ordered from the Vons bakery before but I will definitely do so again in the future. read more

I think they do a good job at this Vons. Seems to be well stocked, maintained, and the people are helpful. Generally, I think it's hard to screw up a grocery store experience, and they don't. Happy to shave this store close by. read more

This place is disgusting. Can't tell you how many things I have purchased just to find out they were moldy and old... from flowers, to apples. This ginger is literally at the store for sale, over a month old and all moldy. Needs to be shut down read more

Vons - All moldy - Grocery Near Me - San Diego, California

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This Vons is great , all the staff are friendly and helpful . Especially the Deli , Produce , Dairy and Floral - Management is very helpful went looking for item out of stock Today I asked Floral Manager Kim Chavez to make me an arrangement with nice multicolored rosés , the holiday items look really nice read more

Vons - Grocery Near Me - San Diego, California

Well First I come to this Vons because I happen to be in the area and as I walk in There use to be a Wells Fargo Bank inside but now no more !! It use to be convenient because if you needed to make a payment or anything else it would be right there !! Now as I walk through the store I tried to find some help but it was kind of hard !! As I walk down each isle there was no one but in the meat department thankfully there was someone there because I most of the time get my meat here !! It is USDA Choice and it always tastes fresh !!! Good Job Meat Department !! Now Produce is ok and I most of the time have to help myself and there is only one person working every time I come here !! But please get more workers in the store so there is enough help around !! But this is your typical Vons and it is not as busy as the others !! Satisfaction: Service: 3 out of 5 Stars Cleanliness: 4 out of 5 Stars Freshness of Food : 4 out 5 Stars Parking: 2 out of 5 Stars because they share A parking lot with others !! Selection: 4 out of 5 Stars Overall It could use more workers and the service needs improvement but Overall Score is 3 out of 5 !! Customer Service is # 1 and it Passes overall !! So I can see myself returning and Shopping again !! read more

Wish I could give this Vons 0 stars. Dir Nolberto Sanchez and checker Brian B. are the most incompetent and inhumane people on the PLANET. They need to be FIRED STAT!!! I was trying to use a coupon for my 9 month olds formula and they wouldn't take it because it didn't have my name on it. HUH? FOR A COUPON! So now I'm stuck driving to another Vons that has no problem taking my coupon so that way my baby doesn't starve. What IDIOTS!Clearly they don't have children or understand how coupons work! Don't ever shop here! Update: Went directly to the Vons on Governor Dr and guess what...NO PROBLEM THERE TAKING MY COUPON! read more

I usually go to the vons in north park because it is closer to me but decided to stop by this location because I was hungry and usually love the sandwiches from the deli. I am so disappointed and dissatisfied. I asked for a toasted grilled chicken sandwich on wheat bread and they told me they didn't have wheat bread when it was literally right in front of me!! But whatever I got a different bread and asked for my sandwich to be toasted, they put it into the oven for like 2 seconds and then continued to build it when I got into my car I go to take a bite and the sandwich is literally freezing!!! It's so poorly stacked and falling apart. One of the men that was building sandwiches I believe his name was Vincent was so rude!!! He was complaining about having to slice ingredients and refused to make specific sandwiches because he didn't want to slice anything and kept yelling "we don't have that, we don't have that either!!!" In a very rude tone after only asking the first time. If you're looking for a good sandwich go to a different vons because this location sucks. read more

Vons - Cold sloppy sandwhich - Grocery Near Me - San Diego, California

Covid review #107 I had a great experience with the bakery lady today. I was picking up my sister's bday cake. It was not decorated and shes not a decorator, but she did her best and found at least some sprinkles and a pretty dragonfly and butterfly. It turned out beautifully. I really appreciate her compassion and help. read more

Best Bakery!!!! Luz and Diana extremely talented. The department provides outstanding customer service. Cakes I bought were $25-$50. Amazing!! I always go to #vonsclairemontsquare for special events. read more

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By far the rudest people I have ever met. I went to the store during the busy time, but I waited patiently at the Customer Service counter for someone to help me. I was looking for Basabe. When the self checkout person came to the counter, I asked her and she said I don't know I'm busy I'm helping someone else. So I waited and then she told me go look at the sushi area so I went to look and then I came back and said I couldn't find it there FaceTime Jeep and tell me and she punched me up on somebody you said we don't have any. There are much better ways to deal with customers during busy times than the way she acted. She was absolutely the rudest person ever. read more

I ran in at 8 am to grab a couple of gift card and the checker doesn't see a cart and says. "What do you need" in a tone that matched those words. No one to keep quiet I explained saying "how can o help you" would be a preferable phrase. I then watched as the other clerk helped people at self check using only one hand because she had a donut that she kept eating in the other hand. If you're the store manager, you need to do some training with your team read more

I was at Vons I wanted to get some meat and cheese for lunch tomorrow and and the guy that was there told me that we're closed in rude way and he said I told you that yesterday and I wasn't even there yesterday if you don't like your job quite put up a sign saying we are closed I'm never going to get anything as long as that guy works there read more