Parking is never an issue. The customer service here tends to be mediocre. However, I had a super…read morepoor experience here today. When I was here today, I used a self checkout station as the line for the cashier was super long. First off, two of the other machines were not even working. However, the machine I used was totally fine until I paid. My receipt would not print properly; only half of it printed. The machine automatically set up an alert for staff to help me. When a staff member did come to help me, she gave me attitude and explained that I should not have pulled at the receipt; she didn't even bother to allow me the chance to explain that the receipt wasn't printing properly. This will definitely be the last time I am coming to this CVS.

The manager was so belittling and awful to the cashier while I was being helped. A week or so prior…read morethat cashier was really nice to me and when I saw him talking down to her the way he was I sort of intervened and said she was really helpful. Looked at her and said "wow this is the first (only implied) time anybody's ever said anything good about you." honestly outrageous to see...by the way I've been to the CVS many times. .... I am not new to the CVS! The CVS is not new to me either!!

Stuffed animal mission complete! I saw a bunny plushie down at a CVS in OC that had the markings of…read morea tuxedo cat- we always used to say my tuxedo cat looked like a bunny... I have no clue why I didn't buy it but I have been regretting it ever since. So there I was, at my third CVS of the mission and I saw them, two adorable black and white bunnies. "you're coming home with meee" for reallll The girl helping be check out was sweet. I don't think I saw any self check out counters but I could be wrong. Easy parking too. So happy! CVS- always coming in clutch

Big sign says Passport Photos ask us for help. I was here on Friday and asked a sales person if I…read moreneeded an appointment for a passport photo. They assured me it was a walk in service. Two days later I walk in ready for my photo only to be told they discontinued the service 4 months ago. Very rudely I might add. Like I was totally out of line for suggesting they take my photo. I pointed to the large passport photo poster on the wall, asking why it was still there. The guy just shrugged. Get it together CVS.

I saw a Walgreens photo coupon on IG and was like- yeah I do wanna print some photos. I put in the…read moreprint order easily online and they were ready within two hours. Staff member quickly greeted me and I was in and out with my photos within literally a minute or two. Even though I just popped in quickly, the store looked really clean and organized. I didn't look at the photos until I got home and one of them looks like the contrast was off but the other looked fine. So I would just recommend to look at your prints before you head out ;)

Today at 4:00pm my 85yr old father who is disabled went to the pharmacy along with his 56yr old…read moredisabled son and asked for help to get medication since he could go in the store. He was mistreated and denied the over the counter medication by the drive by attendant and her supervisor urging him to move along a dot go inside and "fetch" it himself. After being a customer for 15yrs. Disgusting! Inhumane! Discriminatory !

A really sad rite aid. The staff doesn't look like they want to be there and looked upset that…read morethere are customers there. A really bad atmosphere. Also ice cream closes an hour before store closing which is a bummer. They closed the ice cream at 9pm. There were so many people coming in with ice cream cravings and leaving with disappointment

This was my favorite Pharmacy. The employees staff the tops. What a total disappointment to hear…read moreabout them closing. Customers said as I was walking out they were also so sad to see them close.

After dealing with a frustrating experience at another CVS pharmacy location over a vacation…read moreoverride prescription, I was so relieved to work with the team at the Carmen Drive CVS. They were professional, helpful, and actually knew how to handle the vacation override process. I had already spent way too much time going back and forth between the pharmacy, my insurance company, and my doctor. Carmen Drive made the process so much easier and got my prescription taken care of. It really makes a difference when pharmacy staff know what they're doing and are willing to help instead of sending the patient in circles. Thank you to the Carmen Drive team for making what had become a very stressful situation much easier. I truly appreciate your help and will definitely be coming back to this location!

Nothing more to make a person angry than to look up the hours on both Yelp and Google to see that…read morethey are supposed to be open 24 hours. I traveled from Ventura at 11:30pm because my rabbit was having an emergency and I needed baby gas drops. All the other CVS' say they were closed except this location proudly displaying open 24 hours online. Update your hours!!!!

I went to CVS because I found some lip product on Amazon that I wanted to see if it was available…read more I already went to Ulta and Sephora...They had no clue. I went to CVS and a woman named Caroleena helped me. She knew exactly what it was, said that they had just gotten it in and that they weren't going to be putting them out on the shelves right away. So, she went into the back and got me the exact thing I wanted and brought 2 extra shades of the product. Then she told me about some other product that was exactly like the product I came in for, so now I had a choice! I'm going to start shopping at CVS for make-up now because of her knowledge. Also the cosmetic area was very well organized unlike Target or Walmart! Thank you so much for the excellent customer service from Caroleena! She is absolutely Awesome I can tell that Caroleena loves and takes pride in her job at CVS! You really need to take good care of her as your employee because she takes wonderful care of her department in CVS and of the CVS customers. I watched her take care of me and another customer at the same time. She is the epitome of customer service!

The pharmacists and employees are so rude and unhelpful at this particular cvs. The pharmacy in the…read moretarget in Newbury is night and day difference from this cvs. I went to pick up antibiotics and the pharmacist said I already picked it up and had to check the cameras. Seems totally unethical and illegal to run a pharmacy like that.

I want to give a shout out to Paseo Oaks Pharmacy, they provided good service and kindly helped my…read morewife Natalie with her anti-biotics. They will be our go-to pharmacy from now on for any of our prescriptions.

Absolutely, the best pharmacy in the area. I always feel well taken care of! And the…read morecompounding...I feel great!

The customer service at this CVS remains mediocre. The pharmacy usually has a long line. The…read morelocation offers seasonal merchandise. There is a nice variety of items. This CVS has a Citibank ATM. There is always plenty of parking. All in all, this is a decent CVS, but it doesn't stand out.

I drive for Uber Eats on the weekends. I often get Shop and Deliver requests from grocery stores…read moreand pharmacies. On Sunday I received a request from this CVS. I found all items needed and I went to the checkout. When I'm doing uber, I avoid self checkout because the scanners don't work right. The employee saw me standing there while she was putting things on a shelf. She rolled her eyes and said "it will be a minute, I'm busy". She was putting a snickers on a shelf!! Busy? . When she got to me she said "you know you could just do this yourself". What?! I explained the uber situation and she proceeded to scan items. What has happened to customer service? She was not busy, she was being lazy. I have reported her to the uber driver app and removed that cvs from my route. I'm hoping customer service takes a turn soon and managers and owners start taking things seriously. This employee was getting paid to sit her butt on the ground, putting Twix bars on a shelf

I used to be one of this pharmacist client and I'm gonna be one of this Pharmacy client again after…read morefinding the facts that when your doctor recommend a different pharmacy from the one you using, it is nothing other than a business transaction for the doctor. I was sad to find out the truth for the long time I've been with Plaza Pharmacy. I was treated with respect I was made aware of any changes and my meds always came on time delivered every time I walked in into the pharmacy. I see nothing but smiles, happy and wonderful attitude from the top of the chart after going through different pharmacies Plaza Pharmacy is the one that I felt very comfortable because I was treated like a human not like a Customer I was treated like a friend.

Sometimes you want to go where everyone knows your name, and they're always glad you came. I can't…read morerecommend this pharmacy and its staff enough. If there's anything lacking, it's the logistical trade off of being a smaller pharmacy and not being able to have everything in stock at all times. I begrudgingly go to CVS for some urgent medications but that tends to be rare.

I don't understand why this cvs pharmacy is scoring so low. Ive used them for years during Covid…read moreand am continuing now . The place is well stocked and prompt on delivery . The staff there is wonderful! Iman , Dave, Fabiola , Rosanne and apologies to those whose names allude me greet everyone with a smile .Always ready to help ( Iman has managed to solve many insurance and prescription snafus over the years with his patience ) Basically going there is like going to Cheers where everyone knows your name and they're glad you came! I just hope that cvs keeps this location open !

Iman and his team are the best. I've been coming to this pharmacy for a long time and they have…read morealways been very helpful and friendly.