A Walgreens like any other Walgreens. Reliable. You know what to expect. I'm so glad that they had the Systane Dry Eye Relief drops. Unlike another pharmacy that I went to (don't remember the name now but it wasn't a chain). Allegedly, it's long lasting relief. That's what it says on the label. Nope. My eyes felt dry within minutes. I should have bought two bottles instead of one. Southern California is ridiculously dry, windy, and dusty. Even close to the ocean, SoCal is too dry. This is the wet winter season in Northern California, and it never gets so dry near the ocean in the summer in NorCal because of the thick cloud cover from the marine layer. Just not used to this level of dry. read more

I saw a Walgreens photo coupon on IG and was like- yeah I do wanna print some photos. I put in the print order easily online and they were ready within two hours. Staff member quickly greeted me and I was in and out with my photos within literally a minute or two. Even though I just popped in quickly, the store looked really clean and organized. I didn't look at the photos until I got home and one of them looks like the contrast was off but the other looked fine. So I would just recommend to look at your prints before you head out ;) read more

I used to think they were a good business, till a couple of weeks ago. I had a really bad asthma attack and had to go to urgent care for a breathing treatment with a nebulizer. I'm 60 yrs and this is the third time this has happened, ever. I had changed the air filter in my furnace and intake without thinking I should have put on a face mask. I'm allergic to a few things: dust, cats, feathers, lanolin. I unintentionally inhaled the dust. An hour later, I started having trouble breathing, using my emergency inhaler all night long till I finally realized I needed more help, called in sick to work, and got myself to an urgent care. After administering a breathing treatment with a nebulizer, the doctor gave me a perscription for breathing treatments with a nebulizer that I could use at home, as well as a different inhaler and prednisone. CVS always fills my perscriptions, but they didn't have a nebulizer. So I went to Walgreens with my filled perscription medication. This medication is used in a nebulizer to administer the medication. The pharmacist at Walgreens informed me I needed a perscription for a nebulizer and refused to sell me one of theirs, even though I had the perscription with me and the medication freshly filled from CVS less than 30 minutes before. Why? Good question. I think they make their money on the medication, not the nebulizer. They refused to help me because I didn't buy my perscription medication there. This was on a Monday. I went to a supply store in Westlake, but they had closed. I ordered a nebulizer on line. By Thursday, I had lost my voice and had to work a counter in pain, coughing, explaining to my coworkers and management that I am not contagious. You can't catch asthma and allergies. I finally got a nebulizer through Amazon without having to prove I have a perscription, but had to wait a while as they are not a frequently purchased item. I still haven't regained full use on my voice. The coughing and asthma attacks have stopped. I just want my voice back. Thanks, Walgreens. My, my you are greedy! read more

BEWARE: adderall supplier has changed--what was filled here as "generic adderall xr" 2 weeks ago (supplier: Lannett) was NOT what I've been taking for more than a year! Only thing that changed was the supplier for Walgreens. Extreme heart palps and numbness in extremities. Had to stop cold-turkey over the holiday which was extremely difficult but as soon as I did the symptoms stopped too. I could not get a pharmacist to speak to me, unfortunately. Also sad that I paid $140 for a bogus med that I had to stop after for 3 days. Bye bye adderall and PLEASE be careful if you're a fellow ADD struggler. Not to mention the price increase from $15 to $140!? Sorry I ever bought into this game but grateful to be off it! read more

So grateful that Selma administered our immunizations!! Her demeanor was incredibly warm, kind and gracious. She helped me to stay at peace during the shots! We love you Selma! read more

Walgreens - Drugstores Near Me - Thousand Oaks, California

This pharmacy is terrible. Delivery service is non-existent. Every time I've tried to have my RX delivered it is delayed or lost and it's almost impossible to get them on the phone. It seems understaffed which is a management issue. read more

hello. I went in for an interview to be a temp cashier. I am always early and I dress appropriately. there was absolutely no one in the store accept for 2 employees, which were very polite.the general manager came to get me, I won't say names. we went into the office and he asked, "what are you looking for to get from working here?" I said, I know it is a temp job but I would like to move upward. then he asked me, "why have you had so many jobs? that's a major red flag for someone in my position. either you don't care and dont show up, or there's something "wrong with you that you can't keep a job " . Then he said "what made you think you could come to an interview wearing flip flops? I've had guys Show up in a suit for the job you are applying for and not get it." I told him he was being very rude and said we're done here. He read my resume, reached out to me. Why waste my time if I'm a "red flag "???? Anyway,he's the GM at Walgreens on ventu... read more

The most disrespectful pharmacist I have ever worked with. Wants to argue with a ucla doctor about medications beware they will just call you names in their language and laugh at you. Also beware they do not seal their liquid medications so when they leak out by the time you get home they say oh well not my problem. read more

Very annoyed. I scheduled an appointment at 12pm for a quick check up due to a cold. Came 15 mins early, checked in and was completely ignored after letting the pharmacist know I was here. It was like I was invisible, no one communicated a word as to what was going on, I just over here looking crazy. I finally had to go and speak up after multiple customers were helped before me. Not coming back read more

I absolutely can't abide when the person, supposedly providing the service, interrupts to fire a question back. Why is it always a female who does that? We called on the phone. All we wanted to know was, if we could give insurance info in advance because we are sick and shouldn't have to sit there infecting everyone else, while they peck around on their computer. "Hello, my doctor just called in a prescription--" "What's your name?" [He says his name] "We don't have nothing for you." (Bad grammar is theirs.) "He just now sent it--" "Did he send it electronically?" "I don't know, probably, but I just --" "What's your birthday?" [He says his birthday] "No, we don't have nothing for you." "All I want to know is, if I can give insurance info in adva--" "Have you been here before?" "No, you're the only ones in the area who have it in st--" "No, unless there's a prescription here for you, we can't do it. You have to come in and do it." "Ok then, good bye..." Click Now our doctor is pissed off. Here's an exact excerpt of his text. "If those halfwits still haven't found it (call them again), G can start off tonite by using a dose of yours." Yep this pharmacy has a great reputation with patients AND doctors. Worse, they don't care if we are sick and miserable, just that we interrupted the job they're paid to do. We are sick. We are not morons. We are sick. We are not uneducated. We need medicine. Not a snippy attitude. UPDATE: He went in person the following morning. The prescription was filled, and the insurance was applied from records elsewhere. So what's the key? Don't call? The answer is "no" if you call. Go in person and infect everybody in the process. read more

I'd literally give this pharmacy 0 stars if I could. I've never NOT had an issue each time I go to pick up my medication. They've "lost my phone number in the system" multiple times, they've accidentally put my prescription under my MOTHER (thank god she's related to me because that could've been a very dangerous mess up on the pharmacy's end), they've lost my providers refill requests, they don't have my prescription ready even if I wait a week from when my provider sent in the refill. Then they told me I needed to call every time so they could get my prescription filled BUT THEY DONT EVEN ANSWER THE PHONE. I'm a college student, and the amount of gas money and time I've wasted going back and forth with this pharmacy is ridiculous. I am literally writing this review while I've been on hold for almost 30 minutes. When I've confronted them about some of these issues before, they've been short and rude in response. This is a joke of a pharmacy, full of incompetence and insensitivity, and I'd recommend anyone to go ANYWHERE else. read more

Don't use their photo developing services! I dropped a disposable camera off to them on February 23rd. Very sentimental pictures that my daughter took years ago. I got a text yesterday, from a complete stranger that Walgreens shipped him my camera. Wtf?! He was kind and honest enough to return the camera to Walgreens. So I went today to pick up the photos. Nothing developed just my camera in the same envelope I sealed it in over a week ago. Terrible terrible terrible service. The photo guy asked if I wanted to develop the photos. I said no, I'll take my business somewhere they won't send my camera to a complete stranger. I'll be visiting Hoopers off of TO Blvd. read more

I was very sick the day after Thanksgiving and a friend told me to get the $130 lab test. Still waiting for result. Don't go here for lab test Edit As soon as I wrote this I got my results. I have a rotten case of flu read more

Nice store! But customer service could be more better, they have good inventories and nice clean store. Pharmacy is okay.. read more

Although I had a couple of unhelpful encounters in this pharmacy but today it was very different I met with SAlma, and excellent Pharmacist who went far and beyond to help me find a treatment, Athought it was late at night but she did it with a helpful smile, excellent experience read more

Exceptionally rude staff. The pharmacy staff come off as artificial. The manager dude comes off as a creep and I've seen him very rude to his staff. If you want a bad experience, here is the place to find one. It's not just me whose saying this. Look at the countless other people who are hurt by this place. Averaging 2.5 stars as a pharmacy? I'd be careful even stepping in. read more

Great store and friendly staff. Its clean and organized. They have everything in stock and very clean.

Friendly and efficient staff. Even being busy staff handled everyone smoothly and efficiently

Pharmacy is woefully understaffed. Tried to call to check the status of a prescription because it was not coming up on the automated system. Waited on hold for 10+ minutes only to be hung up on. Called back and have been on hold for 10 minutes more and someone keeps picking up, saying nothing, and puts me back on hold. After a number of bad experiences here, I'll be moving all my prescriptions over to Burt's Pharmacy. read more

Max! This guy holds this store together. He is always there with a smile and ready to help. Helping his staff to be at their best. That's why many go there and not Walmart next door. It's the personal customer experience. Thanks Max. Your efforts are very much appreciated. Keep it up! read more

The pharmacists and staff are always very professional, knowledgeable, helpful and friendly. This is my favorite Walgreens!!

My doctor prescribed a nasal spray, for an upper respiratory infection. I called the pharmacy, to see when the prescription, would be ready and was told, that it was out of stock. The associate said, that they would call, on Monday, when it comes in. I never heard back from them. Terrible customer service. read more

Pharmacist I spoke to was extremely rude about a question I asked regarding filling my prescription. Made a rude comment about " how I shouldn't be on vacation if I'm in pain " very quick and rude comment, very unprofessional. I will no longer see Walgreens as my go to for vaccines, nor medication. I do not recommend this Walgreens read more

Why even bother to make appointments when I am waiting over 30 minutes for my shot. Worse service ever

Marcus went above and beyond to get my husband's prescription filled. He even took the time to call his insurance. After getting the run around with my husband's doctor we appreciated him helping us out. Thank you Marcus!! read more

Only Pharmacy allowed by my insurance, but on this visit multiple issues: * The prescription I actually needed was not the one they called about and they didn't have that full quantity to fill * the manufacturer copay card no longer worked even though I had used it before and it hadn't expired or the allowance used so had a $200 copay * my Walgreens reward program no longer existed even though I had used it for prior prescriptions, so I guess won't earn any rewards * had enrolled in their program to sync prescriptions but they have never been synched and get calls a week apart for different meds There appears to be almost nothing that their systems get right. Very disappointing for a large chain. If I wasn't compelled to come here ... read more

Always get good service here at the pharmacy and they often carry my medications when other chains are out.

In this midst of this stressful pandemic my father and I were greeted by a young man named Mark who proceeded to show us great customer service. We do not frequent this location but we're very pleased by the way Mark went out of his way to help us identify what we needed in an expedited manner. read more

Understaffed and undertrained. Called looking for an earwax kit and the cashier said "i dont know if we have that, i dont know where it would be. But i know we sell stuff like that." I came to the store and found it myself, in the ear care, sensibly. Been standing at checkout for 5 minutes with it and no cashier in sight. read more

This location is seriously so bad, the only reason we use this pharmacy instead of CVS is they are the only local pharmacy with a drive-thru. The most recent annoyances- - the pharmacy literally never answers the phone (one time I let it ring for 30 minutes, another time 10 minutes...) and the automated system doesn't always have the answers you need or work correctly. - we never got an alert that my husband's antibiotics were ready and, like I said, no one answers the phone, so I finally just drove there. Turns out they weren't ready because they only had one bottle of the ear drops that were prescribed and were planning to text us in a day or two when the second bottle came in. I would think that a pharmacist would see a prescription for antibiotic pills and antibiotic ear drops and would think to call us, explain the situation, and ask if we wanted to pick up what was available rather than waiting days to start a course of antibiotics, but apparently not. - the COVID testing is a joke. We arrived at our appointment time to discover that the person who does the testing was on a break - what exactly is the point of making an appointment at a specific time then? Once she came back the whole process was tedious, annoying, and took forever, nothing like the seamless process at the old state site in TO that unfortunately shut down recently. It took her nearly 10 minutes to get our paperwork ready (again, not sure why they bother to have you make an appointment if not to prep this in advance), then instructed me to stay in front of the drive-thru window while I administered all the tests. At this point, myself and my 3yo and 5yo kids were subjected to aggressive, hostile, and honestly frightening verbal abuse from the man behind us in line who was upset it was taking so long, and who eventually pulled up beside us in the narrow drive-thru lane to scream expletives at us through the windows (his were open) despite the fact that I explained to him multiple times to take up his issues with the store, not me, as I was just following instructions. I really don't understand why Walgreens doesn't have people who are there for testing pull forward so others can go through the lane for prescription pick-ups. After all that, I got a text from the store that our test samples were ready for us to pick up (???!!!), so I don't even know if they will be sent to the lab for processing or what. I'd call to ask, but see the first point listed above for how successful that will be. read more

What idiots! My wife got a FedEx package sent here. We have the same name, same address on my ID, I even had the email my wife sent me directing me to pick up the package and yet they refused to let me pick it up. I'm so sorry that my wife is too busy running a hospital during COVID to deal with your ridiculousness. I'm so sure that your little policy is vastly more important than using intellect and logic to see that I'm picking up a package for my wife while she's busy saving lives. Oh yeah, shall we talk about how you gave my wife a bunch of bitchy attitude when she came in after 15hours of saving lives!?? Thanks for the great Christmas spirit. #logic #intellect #stupidity #customerservice read more

When my young daughter and I walked into the store we were greeted by a smiling employee. We were there to pick up holiday photo prints so we bee-lined to the photo center. Turns out I had never completed my order the night before ‍ Angie was so patient and helpful. I was able to use the app to submit the order and saw that I was supposed to come back later that night to pick them up. Angie rang me up and said that she would get it done now. Meanwhile several other guests came in asking for help with their holiday cards and prints. Angie took care of all of us simultaneously and only had a positive attitude. I got the prints in minutes and left a super happy customer. There are only a few places that still do in store pick up (vs delivery, which takes weeks). If you want quick service for prints and holiday cards Walgreens on Ventu is your spot! read more

I don't know about the store but the pharmacy sucks. It took me an hour to get my prescription.

Had to leave them years ago due to change of insurance but insurance changed again so now I'm back. Service is quick and efficient. More than I can say for sav-ons in Albertsons read more

My husband and I both had vaccine appointments. We waited in line for over 15 minutes to register even though we did all of our paperwork online. We were there over 1/2 hour and they took walk-ins for vaccines before us! We checked in before them. We left. I'll never go there again!!! read more

Worse retail experience I've had in years!!! This man working there named Rod literally yelled at me and asked my name when I asked for his name! To start, they refused to help me as a customer and kept giving me hoops to jump through. Then at the end of the transaction, they didn't give my my receipt and claimed I stormed off and that's why when I'm reality they just didn't want to give me the chance to fill out a survey. Their manager Jordan can only recite policy and has literally no common sense. Worst store and worst staff. I'll take my business to CVS from now on. read more

Worst pharmacy by far. Never have I had a pharmacy mess up so many times. Ordered my prescription like usual was told to come back next day 4pm. They have ordered me the wrong manufacturer over five times. They take so long I have to get text alerts as to when I can finally pickup. I come in and they "misplace it." It just never gets better, vicious cycle. read more

Absolutely rude pharmacy staff and drive thru line is joke. It would get to my house faster if they mailed it. They need more people working. I'm done with this pharmacy read more

I would like Walgreens if it didn't come with a price to your health. The odor wreak badly even upon opening the door! The whole place stinks of sweet smelling chemical. When i tell the Manager for the second time, he says "Great"! Hmm. Do you suppose upper management programmed him? Is society becoming Robots? read more

I would like to give a 0 start to cashier Erin. Only guessing on the spelling because she refused to tune her name tag around. Incredibly unpleasant and embarrassing experience trying to buy tobacco, that I won't even go into. However, I came back in to talk to management about my experience after calling and being hung up on by Erin. James was on the sales floor and I basically vented to him and he was great, super friendly and apologized for her, and got Yuri the manager on duty. He was amazing, incredibly friendly and obviously embarrassed about the situation. He offered me store credit, though I did not come for that and honestly did not even realize they could do that. The two guys made me much happier and I left without slandering the business here like I wanted to. I wanted to speak with someone higher up before complaining publicly. The two for sure corrected the situation for me. I felt they have enough bad reviews about this woman, and if she is better trained on customer service or fired, this location would have 5 stars instead of 3.5. read more