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Vons

2.9 (81 reviews)
ModerateGrocery
Open 6:00 am - 11:00 pm
Updated over 3 months ago

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Peter X.

I stopped by this Vons store this morning to get a ZOA energy drink. Vons had a digital coupon deal on the drink this weekend and I wanted to take advantage of it before it expires. I was in the Newhall area because I was going to a range soon so it made sense to stop by here first. I found parking easily since the store is in a big plaza and it was early. When I walked inside, I saw the flowers area right at the entrance and some baked goods. I went to the soda aisle where they had energy drinks but didn't see ZOA drinks there. I then walked around the store to the refrigerated area and didn't see it there either. It wasn't until I walked past the self checkout station and they had it there. There a Starbucks inside here as well but when I came, they weren't open yet. This is a nice and neat store when I was there this morning.

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4 months ago

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2 years ago

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3 months ago

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1 year ago

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4 months ago

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11 months ago

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2 years ago

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10 months ago

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11 months ago

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2 years ago

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2 years ago

They've got so much selection and great food but the cashiers are condescending. Too bad we buy alcohol and can't use self checkout.

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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8 years ago

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4 years ago

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Dawn M.

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4 years ago

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Dawn M.

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7 years ago

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5 years ago

Christian was kind and caring. He took the time to make sure our balloons were done nicely and he tried his best.

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10 years ago

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15 years ago

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6 years ago

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8 years ago

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10 years ago

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5 years ago

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5 years ago

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10 years ago

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5 years ago

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8 years ago

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7 years ago

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9 years ago

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5 years ago

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5 years ago

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8 years ago

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Page 1 of 3

Ask the Community - Vons

Review Highlights - Vons

Denise at the front desk is always super friendly when I need to send a western union.

Mentioned in 2 reviews

Read more highlights

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I had one of those small but meaningful experiences at Whole Foods last Saturday that completely…read morerestored my faith in customer service. While I was in line, an elderly woman ahead of me was struggling to find her Amazon Prime number to receive her discount, holding up a long line in the process. The cashier, Opal, was extraordinarily patient. She didn't rush her, didn't sigh, and didn't treat her like an inconvenience. Instead, she calmly walked her through how to locate the number on her phone, ensured she received the savings she was entitled to, and graciously answered multiple questions afterward. It was genuine kindness -- not performative, not transactional -- just respectful and thoughtful service. What made it even more special was that the manager on duty, Gina, came over to bag groceries at our line. As Opal was ringing up my order, I asked Gina if she was Opal's manager. You could see a split-second look cross her face, as though she were bracing for a complaint. But I quickly told her that Opal had delivered exemplary customer service to the woman ahead of me. Gina was visibly relieved and appreciative when she realized it was praise. And Opal heard the whole exchange! It was such a sweet moment. In a world where people are quick to criticize and slow to compliment, this interaction truly stood out. Opal treated that customer with dignity and patience, and Gina clearly fosters a culture where that kind of service is encouraged. Whole Foods should be proud to have both of them.

Price are out of control in this place, theyve skyrocketed lately. Items are three times the price…read moreof what they are here, than, in other grocery stores. I guess bezos must need to top up his coffers. Won't be using them again.

Valley Marketplace

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I still like this store, it can help save you money and eat healthier…read more I keep an eye on the flyer because they have a great selection of yogurt, labneh and cheeses and if you can get it when it's on sale - even better The store must be getting more popular because lately it's been crowded - I need to figure out when the off times are I always get pita here - a deal of a price - and I Pair it with labneh and veggies for my healthy roll up sandwich lunches for cheap! Love their selection of fetas- the nice lady even let me sample a piece of one I had not had before so I could make sure it would work in the dish I was making They have a wide variety of items - last time they had my favorite brand pickled green tomatoes so I treated myself I even noticed they have graffeo coffee in the deli section so now I can pick that up locally and don't have to have it shipped to me

THE WORST customer service from any grocery store in the Santa Clarita Valley…read more On Sunday, I went in and Frida was extremely rude. She had no sense of urgency when assisting customers. While I was waiting at the register for her to ring me up, the least she could have done was acknowledge me and say she'd be right with me, but instead she kept talking with her coworkers. Once she finally started ringing me up, she began grabbing the hand basket on the conveyor belt and mumbling to herself, seeming upset. I mentioned that everything I had was already rung up and that the basket wasn't mine. She then started shouting at me, saying she knew that. Then, when it came time for payment, she began shouting at me again because apparently I was "taking too long," even though the screen was prompting me to wait for the cashier. She kept yelling that she was waiting on me and telling me to "go." When I called the store to complain, the floor manager said she would pass the message along and that the store manager would reach out. Well, here we are four days later and still no call from the store manager. I have only visited this store a handful of times, and every experience has involved awful customer service. I will never shop here again. That was the last straw. If employees don't want to assist customers, then please consider adding self-checkout stations.

Ralphs - Pokémon Center Vending Machine IG: @ammysalamii

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Dropped by real quick since it was in the area where we were grabbing lunch and we had to pic up a…read morefew things. Didn't need much so it was really a quick in and out but seemed like a less busy location which was nice. Parking lot is huge and not crowded at all. It seemed a little smaller than other locations we've been to but had what we came for. It was nice to see a Pokémon Center Vending Machine since we typically only see them at Vons but unfortunately it was on maintenance when we were there. Will definitely come back! IG: @ammysalamii

I purchased yasso that was spoiled, I then called yasso and they sent me two coupons for yasso…read moreproducts. As I went to use them I went into Vicki's line. She greeted the last customer whose skin color matched hers, as I approached her, I got no greeting. She immediately looked at my coupon and dismissed it saying it wouldn't work, I ask her, may you please scan it and try it before you just tell me no, she says no it won't work, I ask again, please, just scan it. She then turns her back and walks to her coworker and managers bad mouthing me about me wanting her to scan it. Steven then says that the coupons look sketchy, as if he's never seen them before. I ask, are you accusing me of fraud? I tell him scan it if he's so sure. As I'm standing there Vicki tells me EXCUSE ME very aggressively and passive. She scans it, I ask her, does it work? It does. No apology, nothing. She then says there's a promotion buy one get one free and asks the girl Bryana if she should honor it since I'm already getting a box for free. I explained, that I paid for the box initially and that the item was defective, that's why I got this "free box" so it technically was not "free" Bryanna then calls Steven over and Steven tells me it's one coupon per transaction That means per day, I ask him, where does it say that? He said, I SAID THAT. I asked him if he can explain or at least show me in the ralphs employee book where it says that he just dismissed me. If you're a person of color just avoid this ralphs entirely. Steven and Vicki are the most unprofessional racist people and do not deserve a position where you are supposed to treat people with kindness regardless of color and income.

Vons - grocery - Updated May 2026

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