Come to this store if you'd like to be verbally harassed and disrespected.
My father had an incident with one of the managers and few of the staff at this store the past week that was uncalled for.
In light of Covid-19, LA County made mask wearing mandatory amongst staff working in essential businesses. We didn't know it was a "law" or mandatory for entry into this Vons. Which is fine, we have no problem wearing masks when asked, I understand this is all apart of curving the spread of Covid-19 to help us all get back to or normal lives.
With that being said, my father walked into this Vons this past week to purchase an item and to over to the deli counter to get a sample of fried chicken. Two men were at the deli counter, one shorter, one taller, the short one proceeds to hand over the sample to my father and asks him where is his mask? My father answered, I don't have one. Then he looks at the manager, to ask if it's okay to give him the sample because he doesn't have a mask on. He says, he doesn't have a mask on, can I still give him this sample? The way he said it wasn't nice at all, it was hostile and rude. The manager, rude & hostile as well, says yes, he can have it but next time you come into the store, you have to have a mask or something covering your face, so my father covers his face with his shirt and says is this okay? The manager again proceeds to repeat twice more that he has to have a mask on the next time he comes into the store or he won't be serviced. My father, understandably so is irritated and tells him, he understands, he doesn't have to tell him that three times. The deli man shouts out to my father, "You're trying to kill people!" All of that in's uncalled for. All the "manager" & "deli man" had to do was tell him nicely & respectfully that he needs to have a mask on next time he comes into the store.
My father told the man at the deli that he going to call corporate and complain about the treatment he received for him & the manager, he shouted at my dad, "Who gives a shit!" Can you believe that? I cannot believe someone working would even dream to speak to a customer that way. No respect what so ever. The man working on the deli, his name is Michael R. Both the manager, I believe his name is Chris Shaw, where very condescending and nasty. Customer Service isn't in their vocabulary.
Also, what sense does it make to hand out samples of fried chicken during a Corniavirus Pandemic when people are required to wear masks in the grocery store. Makes no sense whatsoever.
This store is run by a bunch of losers and rejects. The store is old, dirty and dysfunctional. The food is often old and overpriced. They should just do themselves a favor, close this store and open up a Whole Foods or Trader Joe's in this location. read more