I shop in this often, so I am familiar with some of the staff. The store is clean and the shelves are well stocked. I enjoy the 80's music that is played in the market while I shop. The produce was low on this Visit 4/30/26. No cabbage, no broccoli. Some of the vegetables bins were low. Not full which is what I use to. Now it time for me to check out. I get in line and Madison D is at the register around 6:51pm. She did not speak. Everyone has good and bad days. I guess this was her bad day. She continued to ring up my items then proceeded to ask me "would I mind starting bagging your groceries". I said NO! I wasn't in the self check out line nor Food for Less. I come to Ralph's for service and great groceries. This was rude to ask a customer to do a job they are not expected to do. If this is the direction this store is headed, I will rethink before returning to this store. read more

Selling damaged cases of water that has cement soot all over them. There's no way they don't know what they're doing. Never coming back to another Ralph's. Selling damaged goods. Low life dog shit. read more

This review is for their seafood dept. After seeing the videos about Ralph's' fish fry offerings, which I had no idea about, I decided to try it out. This Ralphs is located close to LAX and it is busy! The parking lot is like a maze. There are cars coming from every direction. Crazy! Once you make it through (hopefully with your car and sanity intact), you enter into a nicely laid out store with a Starbucks somewhat in the middle. We walked to the back and found the seafood counter. We were promptly greeted even while the man was helping by someone else! We saw the fish fry sign and proceeded to select the fish we wanted and the type of seasoning (4 to choose from). We were told it would take 10 mins. We got them cut up into nuggets. We came back after doing some shopping and it smelled so delicious! The guy behind the counter was so excited for us to take a look inside and taste one. DELICIOUS & CRISPY! Nicely seasoned. If you haven't tried the FREE fish fry offerings at Ralphs, you should consider it. I know it's not at every location so that's why we had to drive to LAX location. read more

Ralphs - Grocery Near Me - Los Angeles, California

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First visit for us, we were looking for some items we could not find in the hotel shop. It was a 1.5 mile walk but we enjoyed being outside. This is a Kroger brand store and we were very happy with what we were able to find. Keep in mind CA charges for"bags" it's like 10 cents so bring your own if you want to. Service was helpful and the store was clean throughout. They even have a bank inside which is probably helpful in this area near LAX. read more

Great market, alt ways clean and fully stocked Cant say the employees are friendly . I've encounter six employees and only one spoke to me; not to mention the one who almost ran over me with his broom . Great flower, fruit and deli selections I don't live in the area but I work down the street so it's nice to have a nice market in the area . The cashier Walter was very pleasant so was the bagger Leo read more

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I came here three times during my trip, Feb. 9, and 16, 2025, walking from tetminal 1, and Feb.11, driving from Hilton hotel. On Feb. 9, Paula was cashier, I got six pack Corona beer, beef frank sausage, hotdog bun, mustard sauce, eggs, and orange juice, costed $34.33. On Feb.11, I got three bottles of Starbucks, two cans of Redbull, and same beef frank hotdog. On Feb.16, Curtis was the cashier, I got Fruit Rings cereal, three bottles Starbucks, and mustard sause bringing back to China, Honey Wheat sliced bread, deli fresh smoked uncured ham and Bologna ham, one large can of Budweiser for dinner and next morning breakfast, costed $27 cash, even his African American assistant could speak Chinese numbers. I also came here twice in September, 2023. Nice parking, organized ailses, and nice staff. read more

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Love these Bauducco wafers to snack on. Stocking up on them before heading to the airport. Great service and conveniently located by LAX. read more

Ralphs - Grocery Near Me - Los Angeles, California

Closes before advertised. I realize doing closing shift sucks -- I really do -- but so does busting your arse through the airport so you can get to a store 15 minutes before it's supposed to close for literally one item so you can make yourself dinner, and they lie and say they're "closed" while people are still inside. It's a chain. No you're not. And now I've ruined my chance of actually getting the item from one of the other Ralph's stores because I stupidly decided to trust your hours instead. It would have taken less time for me to grab the item and pay than to try to argue with me about how your manager decided to close early on a whim. I could have bought the item literally 15 times before you were actually supposed to be closed. We saw 5 other people try to make it before closing and get turned away too. Not cool. read more

Tony Love was so helping in the meat department. He took time to help me select the right cut of salmon. 10/10 service read more

Ralphs - Salmon - Grocery Near Me - Los Angeles, California

I popped in to grab some water cases and snacks and I had to come on and give a shout out to the amazing customer service at this location! I didn't catch her name but the lady checking me out at the register was so kind and friendly and I'm so glad I walked up to her checkout line. The store looked pretty clean and shelves were organized. The only downfall I saw is the parking lot is shared with a bunch of other businesses and can get quite hectic. You definitely need to pay close attention when you're driving. read more

I love coming to this ralphs but there is a lady in self check out who is a hawk eye and just doing to much. My son was helping me scan groceries with the handheld scanner and she just comes by and takes it out his hands. I needed help with voiding an item and she told me to hold on because she is busy standing and hovering over this lovely black couple while they check out. After she helps me she goes back to the couple and take something from their station and they weren't even done checking out. Exchanged a few words and proceeded to step out the door of the store and exchange words with the couple. She always does waaaay to much. I feel like I've seen her at another ralphs. Very uncomfortable experience. read more

10 STARS FOR THE SUSHI! My goodness. The sushi at this Ralph's near LAX is extremely tasty and of high quality. The two chefs prepare food on par with a restaurant. Everything is fresh and plentiful. I remember about 10 years ago I was grocery shopping at that Ralph's, and noticed a group of pilots and flight attendants making selections. That told me all I needed to know about the sushi. I was right. It's fantastic! I will drive out of my way for a sushi fix without ever a doubt about quality. Hey Ralph's, give them a raise. It's highly deserved! read more

I had the absolute worst experience at Ralphs. I was denied payment and service without any explanation, and to make matters worse, I was escorted out of the store as if I had done something wrong. I can't help but feel that this treatment was racially motivated--no one gave me a reason or even tried to clarify what was going on. When calling the store back I was hung up on twice.. and they told me legally they don't have to provide their names. I've never felt so humiliated and disrespected in a place where I was simply trying to shop. Ralphs should seriously reconsider how they treat customers, especially when they offer no justification for their actions. This experience was unacceptable, and I hope management addresses these issues so others don't have to endure the same treatment. read more

A big issue here is that the shopping carts almost never work here. I don't know why they can't fix their shopping carts. It makes for a bad experience when your shopping cart doesn't work right. The store is not very well managed. The fruit options are B- at best. It would be nice if they had better bottled soda options (it's very limited here). read more

I'm an Uber driver and frequent a lot of grocery stores while I'm on the road to use the restroom the one at this location it's disgusting. I've mentioned it to the staff but I'm there's never any improvement. Toilet paper and pee and other things on the floor, it smells horrible and there's usually no soap in the soap dispenser either. I hate leaving reviews, especially bad reviews, but I come to this location probably 10 times a week and it's just getting really old and makes me not want to come here. I only come here cause I'm in this area so much, it really sucks. read more

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The store is very clean. I love this store because of the many selections it carries. The grocery aisles are very neat. I took a few pictures... of the seafood counter ...the lunch meat aisle ...but the restroom was pathetic I have to add the pics of the reason being they have a sign saying "We believe in keeping our restrooms clean at ALL TIMES" (REALLY read more

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This location is neat, well stocked and organized. I was able to find products easily and enjoyed self check out. read more

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Prices are a little bit high unless it's a sale, digital coupons are pain But a good selection of fruits and grocery items helpful staff

Don't have Ralph's grocery stores in my hometown. Reminds me of Safeway and Albertsons grocery stores. This Ralph's is located in a very busy shopping plaza. Came at an off peak time, but the parking lot was still crowded. Inside the grocery store, the interior was pleasant. Aisles were well labeled and easy to navigate. Store was clean and well stocked as well. Service was fine too. My nephew is a regular here, and I can see why. Overall, this Ralph's grocery store does a nice job. read more

Ralphs - Grocery Near Me - Los Angeles, California

Clean. Organized. Good prices on quality products. Great customer service!!! I was in and out of the store in a flash. read more

Had the worst experience today with a chubby Curley hair guy with glasses in the deli area today. I waited for someone to come out for longer than 10 minutes amongst other people in front of me a lady had to flag someone to assist her and she got the potato salad but when I asked for a block of 1 pound of smoked Gould a cheese he refused me service saying they were closed already and that they stop serving people at 7pm and that the cutting machine was already washed and in the back.. I check the time and it's 7:09pm, when I was waiting longer than 10 minutes and the cutting machine was already washed and in the back??? I went to go talk to the manager she said told them to just give it to me and the chubby guy with glasses refused, I didn't want to go back and forth so I just walked away and said thats okay. Now I have to take another trip during serving hours I guess. read more

I haven't really gone in anywhere in 4 months due to COVID-19. That being said, this review is for March 17th of COVID. We did drive up pickup. I understand that things were starting to get crazy. I understand the uncertainty. What I don't understand is how I scheduled this pickup 4 days in advance and they didn't prepare for it. Many of us carefully planned what we needed as we felt Stay at Home was imminent. This location was a mess. They didn't pull any of the order until right before pickup time. Basically, somebody walking in would get the item before you even though you pre-ordered. I received 2 calls while I was already en route informing me that they were out of things. I chose this location (which isn't the closest to me) because they had these items online to order. What a busted system. 2 Stars because I'd give 3 (average) during normal times. 1 star off for poorly handling online orders at a time when we needed you. During COVID-19, I go nowhere. Any questions? read more

My friend and I wanted to make a order of chicken for a party. The deli did not answer at all. We called a different department who transferred us, only for the deli to pick up and hang up on us. Very bad customer service. read more

Rudest employees Ever!!! , I witnessed someone asking for help at the self checkout this morning in kindest way ever, and the employee very rudely YELLED, "can't you see I'm busy!" just because she was putting up Christmas decorations. She really could not stop putting up the decorations for one second to help a guest? And even if she really was THAT busy that is not a reason to yell at anyone, especially someone spending their money there. She still had the audacity to roll her eyes at the guest and make rude comments about him asking for help as he walked out the store. read more

My card got stuck Friday night so I left my information with the store manager to give me a call if any progress.Mind you I asked for pliers and he told me they didn't have any which I find odd since it's a grocery store ‍Anyway I left information and returned Saturday morning to find out they destroyed my card and shredded it without informing me nor my consent and I have no proof so I have no card and my weekend plans were ruined read more

I love shopping at this Ralph's in particular; and it is the best all around full-service grocery store for this entire area, in my opinion. The prices have been getting lower & lower the last few months; at the same time the selection has been increasing. I've also yet to find any products or shelves damaged or dirty; as even late at night the associates take pride in their workplace. The multiple self-checkout lines make shopping during especially busy hours a breeze; & unlike most other grocers; there is rarely a vacant check-stand. The deli counter is huge; fresh, & surprisingly diverse. The spicy chicken wings in particular; you really must try! They also have a gigantic produce section; a huge florist; & an amazing selection of cereal; traveling supplies; as well as alcoholic beverages. Whether you are a local or only here for a LAX layover; you will find everything you need & more, without the price gouging. read more

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This is literally the worst Ralph's which sucks because it's the closest to my house.. I don't always feel like driving to Ladera Heights and Trader Joe's doesn't always have what I need. Sadly pretty much all of the meat in the meat department is rotten...I have tried on several different occasions to shop for meat there and every time I've gotten meat that has been rancid, to the point where I had to return it because when I opened it: it stunk up my whole house! Even just walking by the meat department makes my stomach turn because of the odor. So obviously I shop here when I don't need any meat.. The other departments are fine however they stock the store at the last minute, once there's customers crowding the store. The associates who are stocking are very rude. No one here is really attentive and they will let you stand at self check out for five minutes before someone comes to help or they will go help someone else before they help you despite the fact that your help sign was on longer. Even renting a carpet cleaner here was a nightmare and I was so tired and frustrated that day from moving I could've just had a mental breakdown in the store and went off on everyone there because of their incompetence. Just writing this review makes me realize that driving 10 minutes to Ladera or 15 to El Segundo is worth it. This Ralph's really needs to go out of business because it's the most disgusting one with bad employees to top it off. read more

Lucretia who was overseeing the self check out saved me from paying twice for 2 roast chickens! There was a snafu with self check out mostly my fault because I was in a hurry. I walked out and she called me asking me if I had purchased 4 chickens to which I showed her only 2. She took me to a checkout where I was immediately refunded. NOW THAT'S SERVICE! Thank you for hiring her, she's an angel! read more

They have Halo Top!! I visited here a number of times while I was staying at a nearby hotel because the local restaurants left me really let down and still hungry, thank goodness for them stocking my beloved Halo Top Ice Cream too because I was able to pick up a Salad for Dinner one evening plus Dessert. Win! Ralph's is actually very similar to the Safeway we have in Nor Cal.. Similar pricing and layout they had almost everything I wanted when I came here - Greek Yogurt and Berries for Breakfast (just check the fruits for freshness first), Milk, Dougnuts and Pastries for Hubs and Water by the Gallon. Sure, it's not fancy but it's good for the basics. read more

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Awful. They overcharge you and you have to go back to get a refund. Completely incompetent staff. Also the spectrum sales people harassing you is relentless. read more

Small store compared to other Ralph's in the area. I used to live in Westchester so I went here to cruise my old neighborhood like a little holiday down memory lane. Good thing today's visit to this funky little store was a one time affair! The produce man and the fruit man were loudly denigrating a co-worker and they were standing in the same area for too long and in my way while I was trying to grab my asparagus. Their viscous gossip was very unprofessional and distracting. The volume on the public address system was so loud that it hurt my elderly ears and also an elderly woman said, "Ouch" when a young female employee was calling for another employee. I just wanted to get out of this store fast. There are much better Ralph's in the area. Very truly yours, A Loyal Ralph's Customer. read more

Updated Review - 6/5/18 In general, the store is clean and organized. Employees are average, nothing stellar as far as service. Some are friendly, some of them you wonder why they even work there. They have a self check-out station. There's a security guard that roams around the store - I can't tell if they're friendly since they don't smile back at me. They implemented a program called CLICKLIST where you order online and just pick it up. They have a few parking spots decided for those customers. BATHROOM I've been coming to this store since 2013, at different times of the day. Their women's bathroom is unclean and unsanitary 90% of the time. I don't understand why it's difficult for them to monitor and clean it every hour. The only good thing is that the sinks are clean, running water, and there's always soap but I always feel dirty after leaving it. Management - PLEASE clean the bathrooms CONSISTENTLY! For the health and safety of your customers AND your employees. #DineSavorRepeat #RalphsGroceryStoreReview read more

Ralphs - Very dirty women's bathroom - middle stall was unflushed and gross. This store does not keep their bathroom clean, YUCK! (6/5/18) - Grocery Near Me - Los Angeles, California

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If I could 1/2 star I would. Please hire new staff for the butcher shop. We continue to get poorly butchered chicken and beef. Just this week we got yet another pack of chicken thighs that looked fine until we opened it only see how horribly it was cut. Such a simple thing and yet your team is so poorly trained they can't handle this. It's gone on for a few years now. Fix it! Until then, we will use Trader Joe's. You're terrible. read more

I am not the type to quickly complain, but this Ralph's offers awful pick-up services. This is the third time that our groceries are not ready for pick-up at the store. My pick-up time was between 11am and 12pm. The worse thing is that they asked that I come later at 5pm. Then at 5pm I'm told to come back the next day!!! I am no longer shopping here. It would have been nice to be notified in advance that the groceries were not ready to save us the trip out there. We have had a horrible experience at this store. I am no longer shopping at Ralph's. I'm taking my business somewhere else. That's how upset I am. read more

This store is very clean, this is why I selected this store as opposed to the one on Hawthorne Blvd in Hawthorne. Maybe that's the problem! For 3 years in a row, I've gotten birthday cakes here. The cakes are WONDERFUL! But the customer service is absolutely horrible! 1. You can NEVER reach anyone by phone. 2. The bakery NEVER Aanswers! The customer service line NEVER answers. 3. I've experienced this 4 years running now. 4. I just think it's time to go to a store that at least answers and asks if I can hold. 4a. At least hires a person SPECIFICALLY to manage incoming calls. 4b. Hires a person SPECIFICALLY to receive incoming orders. If your staff is TOO BUSY to receive MORE BUSINESS your business structure, plan, and format is failing. To that end, it's just a matter of time! Gosh I hate that I wasted time trying to reach them. Now it may be too late to order my daughter's bd cake somewhere else. Do yourself a favor, if you're not going in personally to order baked goods, don't waste your time here! Calling gets you nowhere FAST! -Disappointed 4th year in a row read more

I feel like most people aren't looking on Yelp about a grocery store but I'll still just note do NOT trust this store with pickup orders. After waiting for 15mins I had to leave to get back to work. What's the point of pickup or set times or indicating that I'm heading over, if all of that amounts to over 15min wait times, with NO ONE ELSE IN QUEUE. I'm extremely frustrated I wasted my time on a busy day and got nothing for it read more

Horrible experience. Horrible customer service. Don't order pick up from here - management is instructing team to cancel orders same day as pickup. I'm eight months pregnant with a 3 year old at home with little food in the fridge because of this. So the background: I Placed an order on 4/10 for pick-up on 4/16. Store employee called on 4/16 and said they were backed up so my order wasn't ready at the expected time. I totally understand that and appreciate the employees' hard work. I'm 8 months pregnant and asthmatic so going out anywhere is high risk for me - ordering pick up has been a life saver during this pandemic. I called back at 5pm and the store employee said they couldn't get to my order yet. I said I don't mind picking up tomorrow. Store employee then Said his manager told him they couldn't hold orders more than 24 hours and had to cancel. I was extremely upset as I was counting on my groceries but the store employee told me there was nothing the could do as they were backed up and that was the policy. Seemed extremely unfair and wrong so I called corporate customer service. They advised me that is not their policy at all and since the employee manually cancelled my order there was no way they could revert it. They tried to contact the store but has no luck. So here I am with no groceries. I feel lied to, treated unfairly and extremely upset at this situation! read more

On sep 6, I went to the deli department at this store , there was no one at the counter . I went to see the manager Laura on duty, she said they were short staffed and there was no one there. No apology Nothing . If she's the manager why can't she help out? Why because she doesn't know ! Terrible service did not expect this from Ralph's and there is a woman at the self check out I did not get her name she's extremely rude . I don't know why she works there she always has an attitude. If you don't like your job quit . read more

Why bother offering discounted items if your barcodes don't work for the discounts, and the employees seem to be endlessly bothered by the fact that they know this and would rather cop an attitude than roll with it. We already know Ralph's throws out bakery items at 12-24 hours. If it's hurting for a $1.49 that bad, Kroger has bigger problems than a possible worker strike. Let me get on with my day. read more

Horrible! Pre- ordered chicken for a party. Came to pick it up they didn't even start on my order. Had to wait 35 minutes! It's my daughters birthday. On the way to her party. I have a car full of people waiting in the parking lot.. ice cream and cake. Now we're going to be late to the place and all the stuff is going to melt . .... and all the Asian lady said was "I didn't want to do it too far in advance" what?!?? That's why I called ahead of time are u kidding? Did she apologize ? No! Did they offer a discount? Of course not. But thank you to the two woman working the counter. If it wasn't for them checking on me and offering samples ...I would have completely went off. read more