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Vivint

1.1 (23 reviews)
Open 9:00 am - 5:00 pm

Services - Vivint

Security monitoring services

Security system installation

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This is the Arlo Camera
Lorraine D.

Wow, where do I begin!! Well, the alarm system and cameras are WAY overpriced. So started with the salesman telling us everything is covered for the life of the service for free. So if any of the camera or sensor or door lock stop working they will send someone out. No charge And they all covered. That's my Warrenty. As long as I have their service. Well come to find out when the installation guy shows up. That's not true. He explains it's like apple care, u pay a fee for that service. Or u pay for them to come out. And the cameras u just bought do not have a warranty unless u buy that care. Well we were lied to. That's the first ding. Second one was. Salesman said it's a soft credit check. Ok he should explain if u sign up it will turn into hard credit check. Ok that's lie number 2.. So then less then 12 hours of the new system the back camera starts acting up. Saying someone is lurking in our backyard. So we call and they say they have to reboot the camera. Are u serious it's brand new less then 12 hours. So we tell the guy are u going stay on the phone to see if that worked. HE SAYS NO. but puts us on hold. We get disconnected. I'm starting to call back. And he calls me back. My husband is upset by this time and I tell him I want to cancel. He then try to tell me things and I tell him no I want to cancel. Bad service. And then he hangs up on me. Ok we know he knows how to call me back. NOPE NO CALL BACK. So I call and ask for a supervisor!!! We want to cancel. Of course it's Sunday evening now and that department is close. We need call tomorrow morning. Ok one more very important thing. We are not new to cameras or an alarm system. So there is no contract but they do have a trick up their sleeve. So u do get stuck for 5 years because u need to pay off the equipment that's very expensive. Now say u want to pay it off sooner. They get u again. They raise that price on you for paying it off sooner. So read very carefully what u sign. And the salesman is very tricky. I tried ready it. But he scrolls up and says just sign here. Hey I like read what I'm signing. It's basic stuff. He tells me. And let's me see only key things. Also he wanted me to use my iPhone. But I used my iPad so I can see it better. I don't feel, he liked that!! So please beware. I really hope this helps anyone out there. I'm feel very lucky so far that we are canceling in our first 3 days. But I called to cancel it on day one. Oh then I had to put it in writing. I believe they are hoping I change my mind. Nope. Even giving 3 months free service. Nope. It will give me 5 years piece of mind. I'll stay with my Arlo and monitor my self. And I feel my Arlo cameras are better picture. Arlo camera is the first picture.

Drilled THREE holes. Seriously?! And scuffed my wall... how???

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3 years ago

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1 year ago

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5 months ago

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11 months ago

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1 year ago

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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4 years ago

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2 years ago

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4 years ago

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2 years ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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4 years ago

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3 years ago

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Ask the Community - Vivint

The Wire Guys - Savant remote, TV mounted, network equipment and subwoofer.

The Wire Guys

(26 reviews)

March 2025: what a 5-star appt I had today w Luis! I had requested an advisor in my Yelp…read moresolicitation. I wanted to work with someone and strategize with someone before a tool kit came out into the open. I wanted to brainstorm about a doorbell camera, not just get one cuz everyone has them. We had discussed bumping up my WiFi and he had Eero's in stock/on hand. Boom everything is wicked fast now. Three stories here with an Eero puck/router on each floor. He BEAUTIFULLY re-mounted my Samsung Frame, encouraged my instinct to go Sonos soundbar & a Sonos mini-sub-woofer. He helped me re-synch my Sonos One SL speakers and double checked all his work. I also want to compliment Luis on his dry wall work; always a gnarly option, you never know how that's going to go. We had to do a lot of surgery to get this look - NO wires visible. We opened a couple holes and a channel, he had the right drywall saw and did fine work. Luis offered shoe covers upon arrival and cleaned up after himself with his own broom/dustpan. He also didn't pack up his stuff and dart out as soon as he could, he walked me through the new apps, made sure The Frame was synched and ran performance tests to make sure everything was just right. I'm super thrilled with the state of things around here tonight and will definitely have Luis back for more work in the future! Look at how perfect this hang is; he used two kinds of levels, knew where studs & joists were and wasn't satisfied until we were both satisfied. Outstanding home theater partner ~ thank you again, Luis!

The Wire Guys were successful in getting my TV hardwired for a better streaming experience. In…read moreaddition, they installed a extended signal device so that all my TV's will have a good signal as well, for streaming. They were on time with the appointment and very professional while working in my home. They went beyond my requested service call and even helped me with my sound connection to the surround sound. I will be using them in the future when I change out my old receiver. Excellent service!

Security Eco

Security Eco

(170 reviews)

I'll save you some time: stop looking and just book with Security Eco. We contacted a few companies…read moreand had very different experiences: one tried to push solar cameras, another talked about opening up a bunch of walls and patch repairs, and another gave us a crazy high quote. Security Eco was quick to respond and had the best prices. The team came out and installed the four wired cameras and NVR. The installers were efficient, wired all the cameras without making large holes in our walls, and made sure we were happy before they left. I'd definitely use them again if we need another install. Thank you!

Absolutely fantastic company! I was looking to get 8 security cameras installed around my two story…read morehouse. This was a very difficult and tricky install since there was no direct roof access. Yet, Carlos and his team was able to figure it out and get the job done. They worked quickly and thoroughly and did such a great job hiding the cables that I'm still baffled as to how they did it. Carlos also walked me through how to use the system as well as make adjustments to each camera to my liking. Top notch service. I received other estimates from other companies but Security Eco was by far the quickest to respond with answers to all my questions along with the cost of everything, which was extremely competitive. For the service provided, the value is incredible and I will be using Security Eco for all my security needs. Highly Recommend.

Starlight Tech - Mike doing Mike things!

Starlight Tech

(87 reviews)

Mike, Javad, and team are amazing. Starlight Tech will be my go-to for any networking/cabling jobs…read morein the future!! I have a new construction home and one of my first projects was networking/cabling. I wanted two Ubiquiti APs (one on each floor), several Ubiquiti PoE security cameras, and two CAT6 drops into bedrooms which the builder didn't add. Starlight Tech was able to take care of all of this and the best part was minimal holes in the drywall. There were some small holes that Mike told me about ahead of time, but they were small enough to be covered by standard wall plates. On the day of the install, Starlight Tech was here on time, worked together to make sure everything was done in a clean and neat manner, and made sure everything was fully up and running before leaving. They even came back on a second occasion because I was still waiting to order a final security camera. I've recommended Starlight Tech to my neighbors and highly recommend them for any networking or cabling job needed. They are extremely detailed and are excellent at problem solving. The price I paid was very fair for all the work they did. Thank you Mike, Javad, and the Starlight Tech team!!

Mike and Javad exceeded my expectations. It took me less than 1 hour to realize that these two guys…read moreare the real deal. The amount of work they do in such a short period is incredible. They helped me install an entire Ubiquiti ecosystem, which included 5 POE Cameras, 1 POE Doorbell, 2 POE Doorbell Chimes, and 4 POE Access Points. It doesn't end there. They even helped me relocate my ethernet ports and power outlets to more convenient locations that are more hidden so I don't end up with dangling wires. It still doesn't end there. They completely rack-mounted everything and made everything beautiful. The Ubiquiti ecosystem is more expensive, but I didn't mind the investment, especially with two industry experts leading the way. In the future, I do not doubt that Starlight Tech will be my go-to if I require any additional networking! Additional Details: My house is a single family, 2 floors, 3326 sqft.

Jack Wires Comnunications - Residential security cameras installation

Jack Wires Comnunications

(142 reviews)

Ricardo and his team helped with a home infrastructure project, and I couldn't be happier with the…read moreresults. I needed Ethernet cables run to every room in the house and several PoE cameras installed around the exterior, and they handled the entire job with total professionalism. They labeled everything clearly at the patch panel and tested every single drop before finishing. They were punctual, respectful of my home, and left the workspace spotless.

I live in a new Lennar build here in Ontario so I was worried how wiring would work when it came to…read moreinstalling ethernet ports that extended from one room on the second floor to the guest bedrooms. I contacted Ricardo after checking out his reviews, he responded quickly and we easily set up an appointment. He discussed possible options of placement of the ports since the roof and outer walling might pose an issue, but he was able to find good placement of my ports. Job was done quick and easy in less than 2 hours. Aside from making a hole in the wall for the ethernet port placement, no additional breakage of the wall was necessary. Ricardo did say that in some cases, depending on the walling and roofs, breakage of the wall would be necessary for some people, but not mine fortunately. Ricardo and is colleague were awesome, professional yet friendly and personable. They cleaned up after themselves and did an overall fantastic job to make any streaks or scrapes anywhere. HIGHLY recommended if you are looking to have ethernet ports installed that extend from your main router/modem that go through the wall/roof so you don't have ethernet cords lying around on the floor.

Bay Alarm Company

Bay Alarm Company

(193 reviews)

Frank has been so helpful with all of the internet issues and changes we have made to the cameras…read moreat our HOA community. Frank is very courteous and is very patient with the setup and the troubles that I been experiencing due to internet and power issues at our location. He truly has gone above and beyond and helped us troubleshoot and find the source of the troubles we are having, even if his company does not provide the solution, he is able to figure out where the issue lies so that we can call in the correct vendor or find a different service provider with more consistent service and higher speed. He also understands sense of urgency and customer service when we have had to obtain video without the ability to do so remotely. Thank you Frank; you are truly an asset to Bay Alarm. Lisa Dumont Dumont Property Management

Very poor service request handling. Our fire panel has had an error(s) message for months and they…read morenever resolved or cleared the issue. We had also advised that some interior alarms did not announce in several units during an event and asked for them to come up with a solution to repair the issue. Nothing was ever resolved with nor did they provide any follow up response / solution. Also, they're unaware of the password for the panel to even work on it. So their only solution is to replace their panel with a new one. It is not recommend to use this particular location or even the company if this is how they handle a multi unit complex. We have no confidence at all and if zero stars could be given, then that would be their rating.

Vivint - securitysystems - Updated May 2026

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