We had Alarm Central retrofit our 37 year old intercom system with an upgraded system. The installation required dry wall work and a little painting. Arturo made the dry wall patching invisible and matched the paint so you cannot see the new work at all. Duy and Edgar were the installers who were very knowledgeable and did a great job. They explained everything and were very careful to make sure that we were happy with the installation. And we are. We highly recommend them. Thank you Alarm Central read more

We Had Our Alarm System And Cameras Installed By Alarm Central. Our Technicians Were Duy and Vidal. Both Were Great In Installing The Equipment And Explaining How To Use The Functions On The Phone App And On The Keypad. They Were Very Pleasant And Patient With Us As We Are Not The Greatest At The New Technology!! We Feel Safe And Believe We Made The Right Choice By Hiring Alarm Central!! read more

This company deserves 10 stars. The employer that came to my Home. Gabriel was so efficient as he went through everything on my alarm system. Not in a rush at all !! Made sure all the stations worked properly. My Service job was small; but this Alarm company is a great one to call. read more

Special thanks to Bruce for a job well done. The front man for alarm central.. Very knowledgeable in the fields of security cameras, computers and alarms.. he's more like an artist ‍ Top notch work with a smile. 特別感謝布魯斯的出色工作。 報警中心的前台人員.. 在安全攝像頭、計算機和警報領域非常了解..他更像是一個藝術家‍ 面帶微笑的一流工作 read more

Alarm Central, Inc. - Security Systems Near Me - Irvine, California

I've always been happy with the service at Central Alarm , morning, noon or night, If I call, they answer. It's funny how Jim is able to fix any problem I've had remotely, whether it be the cameras, burglar or fire alarm. Or even if you should just need a hug, Jim will be there for you. No job too small. Special thanks and shout out to Bruce Lee, you're the man! read more

Alarm Central, Inc. - I'm loving it! - Security Systems Near Me - Irvine, California

We "met" Alarm Central 10 years ago when we purchased our home, and Jim (the owner) came to our house to repair the system that was in home. We were so impressed with the professionalism and his friendliness, we have been with Alarm Central ever since. Recently our main smoke alarm failed, and Lauren dispatched one of their service techs the same day we called. The tech arrived, diagnosed, quoted the repair, and at our request, also created a quote for a new upgraded system. Lauren helped to customize a system that met our needs and budget, and then dispatched Vidail to do the install. Vidail arrived on time, was extremely friendly, and answered all of our last-minute questions. He then he did an outstanding installation of our new alarm system, new smoke detectors, and two control panels. As an example of his professionalism, after each piece was installed, Vidail stopped and vacuumed the area! After the system was up and running, Vidail helped us to install the Alarm.com app, trained us on the many features, and even helped us to customize the settings. In summary, from our first experience 10 years ago until today, Alarm Central is a great customer centric company that we heartily recommend to anyone needing an alarm system. Thank you, Lauren, Jim, and Vidail, for an outstanding job! read more

OK so check this out. We were robbed, well kind of. Lets not stretch the truth at all so lets just say that a guy walked in to the back of our shop in broad day light and took a lap top right off the desk. Because of the cameras that alarm central installed we were able to show the police what happen and what the guy looked like and sure enough about two hours later the police found our lap top and the guy that took it. An arrest was made and we believe that the man went to jail. Because the cameras worked so good we had Alarm Central install 5 or 6 more and we now can see every inch of the shop 24/7. I posted a few PICS and three videos that show the man walking in to the shop! Enjoy!! read more

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Thank you again to all at Alarm central, now my business and home are both equipped with cameras and alarms. I can now see what's going on when I'm not there with that handy phone app. Already caught one thief stealing birthday gifts out of a car and was able to recover them the same day without involving the Sheriffs. Then another lady claimed her car was hit & ran but the cameras proved otherwise. Very handy indeed. You can never have too many cameras. read more

Alarm Central was the second company I called to get a quote for an alarm system. We already had a system that was installed about 6 years ago and was hoping to update it since everything seemed to be going haywire (i.e., batteries, etc.). The first company we called told me our panel was obsolete and needed a whole new panel which required an entire new system. I am so happy I called Alarm Central for a quote. Jessica kindly informed me that my panel was not obsolete and a technician could more than likely update/fix everything. They saved me about $1,000.00 :-) I was very happy to sign a new contract with Alarm Central. Great customer service!!! read more

I've known Jim for a number of years and he has lots of experience and I trust his advice. Today I was discussing an issue with him, regarding my Ring doorbell and my WiFi network. I own an Airport Extreme router and Jim recommended a new mesh system which he carries. I purchased the new system, installed it at home and ran some tests at different locations. Here were my download results: Before/After: Computer Desk: 119.82 Mbps/195 Mbps (163% increase) Living Room Table: 40.7 Mbps/212 Mbps (521% increase) Front Patio: 39.3 Mbps/107 Mbps (272% increase) Front Sidewalk: 3.12 Mbps/80.7 Mbps (2587% increase) Backyard: 17.1 Mbps/59.7 Mbps (349% increase) Jim knew I was considering home security options such as: Frontpoint, Vivint, SimpliSafe, Nest Secure & SmartThings Security. The problem I had with the above mentioned companies was either the monitoring service was substandard or they only offered a one-size-fits-all solution. Jim was able to create a completely custom home security system to fit my needs and at a very competitive price. It's the difference between buying an off-the-rack suit vs bespoke suit. I'm looking forward to having it installed and will be posting an update... read more

Anybody out there looking for an alarm system for anything you can imagine. Give alarm central a call. They just finish my system at our new office and I couldn't be more satisfied. In fact we're so happy that we are having them do our home system too. read more

Alarm Central, Inc. - Security Systems Near Me - Irvine, California

I've been a customer of Alarm Central for a little over a year now. When I first decided to have an alarm system installed in our home choosing the right company was difficult. I am so glad I selected Alarm Central... Everything from system recommendations right down to the instal has been nothing but professional top notch work at a very fair price. My system has home automation built in and it's configurable which is nice. Anytime I have a question Jim and his team are right there to walk me through it and have even come back out to the house a couple of times to help me out... A++ from me... If you're looking for a new alarm or a alarm monitoring service I highly recommend Alarm Central. read more

These guys are great. Very courteous and super friendly. They installed our stores alarm system and also put in our phone lines and jacks. The price was very reasonable and they gave us a Yelp discount. Jim I believe is the owner and he come out while the guys worked on the project. There was a problem a few days after with one of the sensors and they immediately came out and fixed it... read more

When you hear, "mom and pop" shop, you usually think of food. You also think of personal service, usually from someone who owns the place. Well, Alarm Central is one of those mom and pop places family owned and operated. I needed an alarm for my business when we started up last year, and luckily, Alarm Central was a few buildings over from us. The level of service and expertise one receives from Jim, Lauren, Jack, Dick and the rest of the crew is unsurpassed. I didn't really know much about alarms, and Jim took the time to check out my place and give me the scoop on what type of protection I needed. I didn't get pushed into buying products and services I didn't need, and I was given different options to make me feel at ease about my decision. Pricing was fair and clear. I had a power outage a few months back, and the alarm system had gone down. I was notified immediately, and a service call was made to fix the problem. A++++++ for all that these guys do. Keep it up!! read more

Lauren at Alarm Central picked up the phone, was kind, professional, and patient. You'll be in good hands with these guys.

From start to finish....and beyond.....Alarm Central has been fantastic. From sales estimate, to installation, to updates....to relocating DVD system in my house...always helpful-friendly and professional. Don S. has been a wonderful person to work with. He has that costumer service quality that is lacking in every other company. I wish they could clone his personality and optimism. I recommend this company to all my friends and family. Thank you Alarm Central and Don for making me feel safer in my home. Chantelle read more

My wife and I recently bought a beautiful, custom home that already had a Protection One system, and I was considering just picking up the contract from the previous owner, until I read THEIR reviews on Yelp!! Protection One's customer service is as breathtakingly bad as the reviews claim....but, I'm here to review Alarm Central, and I can say these people are courteous, know their stuff and, most of all, transparent and honest in all their dealings with us. It was their good reviews here at Yelp that made me decide to call...Daniel (a technician now in the office doing sales calls , came to the house...he explored the panel and wasn't sure at first if they would be able to "take it over" or not...now here's the important part...if he had wanted to sell me a bunch of new equipment, I would'nt have had the slightest inkling if my hardware needed to be replaced or???...after fiddling around with some codes for a bit, he announced "no problem, we can use all the gear you have"...he gave me the rundown on install charges, a new battery for the panel, a possible remote sensor on the sprinkler system and then scheduled a technician to come out (just my luck!) the next day. Edgar arrived this morning and did a completely thorough check of the system, set everything up including the sensor at the sprinkler system ( that we weren't sure would be possible), explained all the features of the alarm and generally made sure every thing was in place and explained. This company is the real deal, and if everything goes well with the monitoring aspect of things, I consider them the ONLY people to use in the OC! read more

Alarm Central has the best service in Orange County Jim & Lauren took care of my home with smoke detectors & video surveillance. Everything was done fast and easy it was hassle free. I am satisfied with their service and their installation. They even helped me to set up my video app. on my iPhone. I recommend this alarm company don't bother looking any where else five star service! read more

Fixed my 40 year old Nutone intercom system at a very reasonable price - fast service and fair prices - very knowledgeable and able to suggest ways to keep the old system running without an expensive replace - before you do any intercom work, make sure you check them out - you won't be disappointed - read more

So disappointed with this company! We've had them for 11 years, and they've really been good for nothing. The few times we did have an accidental trip fo the alarm, they didn't even call. We had a low battery for an extended amount of time (2nd home), and they didn't even put in a courtesy call. We had American Alarm at another property and loved them. When I called to cancel service with Alarm Central, they told me that my contract renews every year, and now I can't even get out for another TEN months! They are supposedly adjusting my account to be more sensitive for better contact, but I'm not holding my breath. I'm so disappointed. Make sure to read the fine print in the contract so you know what you're getting yourself in to. read more

Expertly upgraded and installed my archaic voice intercom entry to a video based system. The serviceman was punctual and polite (he actually called ahead of time and was able to come earlier than scheduled, which worked great for me). Service time and total billed were exactly as quoted. No surprises, just excellent professional service.Highly recommended. read more

Jim and Lauren are awesome at what they do. The tech is awesome and we have been using this company for over 10 years. Great Tech read more

Special thanks to all at Alarm Central. The alarm system is working great and I really like how I get a text whenever anyone comes or goes from my home. Can't wait for the cameras to be installed next week. I wanna see what's going on when I'm away. Thanks again guys. read more

Alarm central has provided us years of fantastic service, maintenance and accurate billing. They have also installed our central vacuum system and maintained the components and provided all the necessary supplies. They recently installed our surround sound entertainment system. Which included speakers in three rooms with volume controls and two several outdoor speakers with controls. We are very pleased with the product they sell and the quality of installations. This is one of the few companies left that truly cares about customer service. We would recommend them to anybody. read more

Worked on my security cameras and wired all 9. Took the day but the employee was skilled and had a great work ethic. Cameras work perfectly and I would highly recommend. read more

I suppose you can only base a rating on an Alarm company by their customer service, installation process, and if your alarm still works. Well I'm happy that my alarm still works so thats 1 star. It was downhill from the installation process. I got the new guy when it came to the installation process. Since he was new, he wasn't able to fully install my alarm system so he had to call for back up. Apparently the experienced guy who showed up to help was having family drama so the two of them chit chatted for quite some time outside while extending this process even longer than it should have ran. When it came to installing the keypad, they wanted me to tell them both aloud what my passcode to deactivate my alarm would be. Even if this is the norm, cant you make me feel a little more comfortable and just let me type it on the keypad myself, so I don't have to worry that 2 strangers having my passcode?? I asked them this and they said that it didn't matter they can find out at the office. Okay but still?! The whole reason I got an alarm installed is because there is some kind of paranoia there obviously. After they finally finished, I called their office to change the passcode with Lauren, my sales rep, and she pretty much laughed at me over the phone and said "we're a security company, you need to trust us!". Excuse me Lauren, but you cant even trust our community protection team (aka police) always. And by the way.. the two guys that did the installation were not clean cut looking to make things a bit worse. Also, when it comes to getting an invoice for your records its like pulling teeth. I do an auto pay every quarter but like to have a copy of my invoice. I always have to request them and sometimes twice! read more

I've had two alarm systems installed by these guys and everything went perfectly. They offer an amazing service. They came out and spent a long time talking to me about different alarm options and the best way to have a setup. I also have a person with special needs for whom a standard alarm setup wouldn't make much sense. They were able to work with to come up with the customized setup I needed. They also came back a couple of times to make adjustments that I needed. Our install guy Don was super helpful and speedy. I would defiantly use them again. read more

Installed new nutone intercom with Bluetooth. Sweet! Finished on time and working great.

We have been with Alarm Central for 2 years and we have had nothing but a great experience with them. The customers service is excellent. They are always professional, polite and prompt with service when we call. If you need a good security system for your home or business Alarm Central is the one for you! read more

Alarm Central installed an alarm in my house back in 2006 and I've had zero problems with it in 5 years. Their monitoring fees are reasonable and their staff members are very amicable. Recently, I had them install a complete home theater system in my living room. When I informed them that I had found a better price on the TV, the owner price matched it the same day! I'm so glad I didn't go with a Best Buy system.......there is a huge difference. Billings and service are first class. Thanks guys keep up the good work. read more

Fantastic company. It's so great to work with a family owned, conscientious company that really cares about their customers!!

I called these guys 3 times to try to get someone to schedule an appointment. I wanted them to help me install a full on alarm system with monitoring (a very expensive project) and they didn't even have the decency to call me back. I have no idea how they have so many positive reviews. read more

Alarm Central has been my alarm company for over a year now, Their office staff & Installation technicians have always been very professional. ADT was my alarm company prior to Alarm Central. It is nice to be treated as a customer rather than just a monthly payment. I would recommend Alarm Central to everyone, Their monitoring & Service rates are reasonable & response time is excellent ! read more

Excellent service in Orange County. Answered all my questions about fire, water detection, burglary alarms, break in, and camera surveillance systems. Offered monthly monitoring where I live in Newport without a contract. Would recommend. read more

Alarm Central has been very professional, courteous, knowledgeable and prompt in service installation and activation. We are very pleased in working with them and look forward to working with them for many more years to come! read more

I've had the 2Gig alarm system, installed by Alarm Central for a few years now. I moved last year and they helped move everything to the new house very easy. I love the alarm.com functionality and just upgraded recently to a new thermostat tied into the remote control. It works great - Alarm Central has great customer service and the installers are quick and knowledgeable. I feel safe and secure having this company monitoring and supporting my home alarm system. read more

Very, very pleased with Alarm Central. I called them primarily because of the good Yelp reviews I read, and was definitely happy with the decision. Spoke with Brian S. in one call and followed up with Lauren in the second call. Lauren arranged for a tech to be at my house on the day of our phone conversation, and Edgar arrived right on time and solved our problem immediately. I had been extremely frustrated with our situation, and I am truly grateful that Alarm Central was able to help us in a timely manner. Top recommendation. read more

I have been a customer over a year and I am very happy with their service. The best part is that when you call you get a human being! not an automated menu. They have come to my house twice and they have been very professional and helpful. Once there was an issue with the alarm not going off early enough. It turned out that it was a legacy of the previous set-up by another alarm company. They said that this is something that could have been detected during the installation, so they waived the repair charges (without asking!). Also worth mentioning that they found us an appointment for the very next day as were going away on vacation. Their call center is in OC, so that's reassuring too. read more

I found Alarm Central on yelp, and I am extremely pleased with them regarding my recent installation. When I initially contacted them, they sent me back a detailed bid that was at a very reasonable cost. I initially walked through the bid with Dick, and then when I decided to move forward, I met with Jim, and he walked me through the options again. I wanted to get my alarm installed before we left for vacation, and Jim was able to accomodate me on short notice. Marco, the system installer did a great job. He is a professional; very competent, throrough, and friendly. He has also been very helpful with making a few adjustments to our system. Lastly, when we accidentally set off the alarm on our first use, the Alarm Central staff was very responsive and service-oriented helping to resolve the problem. read more

Such a pleasure to work with a company so customer service oriented. I had my Pilates studio wired for satellite radio and the experience from estimate to installation couldn't have been better. Jim is as nice as they come and the rest of the staff is super responsive, returning calls and emails immediately. The installation process was totally painless - the technician showed up early and was done in half the time expected. His work was impeccable and even found the vacuum to clean up when he was done! I highly recommend them! read more