1. Vivi Tailors & Alterations

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Houston, TX

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Vivi Tailors & Alterations

5.0 (1 review)
Open • 9:00 am - 6:30 pm

Services - Vivi Tailors & Alterations

Custom tailoring

Embroidery

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Recommended Reviews - Vivi Tailors & Alterations

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8 months ago

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Tina D.

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Nichol's Alterations

Nichol's Alterations

(34 reviews)

Galleria/Uptown

I have been a loyal customer since the early 90's since it was Marcelo's back then, and I have…read morenoticed that the quality of service has changed for the worse, I had excused it as long as the quality of work was at the same level, but it has been more than once that when I picked up my items, no work had been done? After 30 years of being a loyal customer, I will go somewhere else, I'm very disappointed, but I'm only a customer and can not fix what at no control of my own, is broken.

Expensive, outrageously crooked stitching, puckering, cut 2inches too short. Called on a Sunday to…read moreask if they could do a couple of minor things on some suit pants I wanted to wear to an interview the following day. The person said the return time would only be an hour, so I quickly went over to the mall location. I just needed the pants hemmed, but when they asked if I wanted them brought in at the waist, I said I'd do that only if they could still be ready that day, She told me that actually neither would be finished that day, even though she had said the hem would take under an hour only 30mins prior on the phone call. Whatever. The tailor who measured me was pretty rude. I was charged an exorbitant $68. Despite him marking while they were on my body, the hem is 1-1.25 inches too short, which just fucks them up entirely, and they didn't create a seam at the hem. I just really did not expect a blind hem for $68. The stitching is ALL OVER THE PLACE and the sewing created puckering everywhere. I did a better job sewing when I was 12. When I finally wore them, I realized how bad they look. So disappointed.

Marcellos Alterations - Reception area

Marcellos Alterations

(23 reviews)

Highland Village, Galleria/Uptown

I'm not sure if this is their new location or they've always had this spot, but I know they were…read morelocated by the ice rink in the Galleria, but have since closed that location about the time of covid. I have to say I like this location much better because of the ease to get to it. Marcello's has always been my go to place. Recently when I couldn't locate them I brought my items to a different alteration shop which I ended up bringing my close here for them to repair what the other alteration store didn't do properly. I look forward to the ease and quality work for any of my other items that need addressing by Marcellos.

I have been coming to Marcello's since I was very young, but unfortunately, today's service was…read morecompletely subpar. It feels like they are well past their prime as a business, or maybe they are just over it. My recent experience was incredibly frustrating from start to finish. The woman who took my clothes was abrupt, impatient, and failed to fit the garments correctly during the initial consultation. Many hundreds of dollars later, the actual alterations were way below the standard of a professional tailor. When I returned to try on the completed items, several adjustments were clearly still needed. Instead of fixing them, I was dismissively told that "it was supposed to be like that." To make matters worse, the clothes weren't even pressed--they were just wound up and shoved into a plastic bag. On top of the awful quality and customer service, their prices are much higher than competing businesses in the area. After years of loyalty, I will not be returning. I strongly would not recommend.

Vivi Tailors & Alterations - sewingalterations - Updated October 2026

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