This doctor comes off as being nice then rips you off at each opportunity. All the frames are marked up 100%. All services are inflated pricing or at max allowed by insurance. Unknown costs added between visits. Terrible experience. read more

So far so good eye exam went well waiting on my husband's glasses staff was great parking was easy when we went. The door is locked so when you arrive you knock on the door and they will open up for you nice selection of frames not a huge selection but enough to find something you like read more

Love this office love the Dr. I have never gotten a good prescription for glasses until I came here. This year my husband will start at this office and have also recommended my co workers to come here read more

Went here for my first eye test today (04/25/2025). Amazing experience overall. It was my first time going alone and setting up the appointment/test myself and they made it really easy for me. I'm super grateful for that. The staff were nice and the wait time was surprisingly short, couldn't ask for a better experience. Thank you! read more

I had my annual exam today for my prescription for my glasses. There is some street parking, but also a parking lot next door so pretty easy to park. They keep the front door locked so you have to knock and you have to have an appointment. I have not worn a mask for a year, however they are still requiring one so please wear one. They do have them available if needed. When they called me the day before to confirm, I wish they would have reminded me about the mask and I would have brought mine. The ladies at the front office are very nice and efficient. First you go into a room to take some test. This is them taking pictures of your eye, testing your peripheral vision and measuring. Then the doctor will take you into another room for your exam. Dr. Nguyen is so nice, friendly, knowledgeable. She has a great sense of humor and makes the visit very easy. For the exam just for eyeglasses it was $135. Thank you to everyone for your help and kindness. read more

The team at VisualEyes, Manteca was fantastic from beginning to end. The scheduling, reminders, and pick-up process were all seamless, with text reminders for appointments and pick-up availability. I visited with my husband to get a couple of progressive glasses for the both of us. The staff was thorough with the necessary examinations and very accommodating. Dr. Nguyen made me feel comfortable with the eye drops needed to dilate my pupils--she's fun! The selection of frames is excellent, and I quickly found a pair of Ray-Bans I loved. Jolene assisted us in choosing our frames; she was very helpful and efficient. We were told the glasses would be ready in 1-2 weeks, but they arrived in just one week. Jolene also ensured our glasses fit perfectly at pick-up. As a first-time progressive glasses user, I felt they did an excellent job helping me find the best option. I'll definitely return for our next check-up and can't wait to refer anyone who needs a great optometrist nearby. read more

The Dr. was great. Her staff not. I am due for another exam and will not be seeing them again. I did not want to write a negative review but now that I'm looking for another place I will. Upon arriving I had to knock on the door and they opened a little peep door. That felt odd. But hey it was end of Covid and there was lots of fear. I wore a mask. After exam I went to pick out my frames. The older woman did t help me at all! She stood at the doorway and spoke to me from there. I called them to ask if they arrived. Usually you sit at a table with the older woman or someone fitting you. Checking for the bi focal lines ect. Not that day! I was handed my glasses at the door. That was the worst experience ever. The girl told me they were closing for lunch. That's why I couldn't go in. My apologies to Dr. Nyguen. She's amazing, this is not a reflection on you. It's the staff you had when I went. Oh, my glasses, the prescription wasn't good for me. I paid for the darkening, but that didn't happen. I had to use the old pair. read more

It was time for my annual eye exam. I had been going to Target Optical the last couple of years just for the sake of convenience, but those out-of-network claims are pricey! I moved to Manteca a year ago, and I'm so glad I found this office. Dr. Nguyen and her staff are amazing! I just got back from my appointment. My experience was great from start to finish. The staff is super friendly, and Dr. Nguyen is a blast! Great sense of humor and makes you feel comfortable throughout the exam. Bonus: They text for appointment reminders. This is huge for me because I need all the help I can get keeping my schedule together. Life gets busy, you know? Bonus bonus: They have my contact lens brand! I made sure to order directly through them. I'll definitely be coming back for my annual exam next year. Keep rockin' it, Dr. Nguyen and team! read more

I went to VisualEye for an appointment and the doctor examined my eyes, and gave me a prescription. When I received the glasses the prescription she gave was not working at all, so I called to ask for a retest, and was told that the doctor knew what was wrong and would correct the prescription without retesting my eyes. So the new glasses arrived and I picked them up. There was a slight improvement, but still not right, so I called again. This time I was told the doctor would be notified, and they would call me back and schedule an appointment. That call never came, so I'm stuck with a set of worthless lenses that I paid a lot of money for. Oh well.. read more

Very Friendly and liked the staff and place overall but very pricey even with using two insurance's.

Had my eye exam this morning. I only have good things to say about this eye clinic. From phone calls, check-in, exam and check-out. Everyone was so pleasant. I highly recommend them! read more

Very prompt and responsive. The people there are helpful and polite. The Doctor was informative, she explained to me the reason for the prescription and how Stigmatism's work read more

I would not recommend this place. I was a new patient and had an appointment for me and my daughter, which means I would have been there for over a hour and was scorned by the staff that there are no bathrooms for patients. How crazy is that! No restrooms for patients and especially with those with children. The staff was so rude and did not even care. I left right away and I will never go back! read more

Without a doubt. VisualEyes Optometry provided the best care and consultation for my eyes. I've seen many optometrist over two decades and never wrote a review for any one of them. The service I received here was exceptional. Dr. Nguyen and staff are the best. Elise went above and beyond with getting VSP to authorize an early eye exam for me. Can't thank her enough. She listened and went through my records then advised me to contact VSP after she did!! How cool is that? Dr. Nguyen is very thorough, knowledgeable, and detail oriented. Great sense of humor and puts the patient at ease. She went through my contact lens exam and provided advice for my interest in LASIK correction. I've been here a few times and it's always a great feeling to know your doctor has your best interest. No pressure to buy contacts, glasses, or anything. Just exceptional, kind and caring service. Highly recommended. Support the local business who puts your care before profit! read more

I have been coming here for over 10 years and was really disappointed when Barbara gave me the display glasses instead of a brand new pair. I spent over $400 for display glasses that were scratched up. I don't like to do business with people that are dishonest. Don't know about you but if I pay for brand new glasses I want brand new glasses. read more

The original Optometrist who was at this site decided to relocate to Stockton. I didn't wanted to drive all the way to Stockton so I was looking for an Optometrist in Manteca. One day as I dropped off a package at the Manteca Post Office on Maple Street, I looked across the street and saw a giant blue eye. That really caught my attention so I walked across the street and peeked in the window of "Visual Eyes Optometry." Since I was already there I decided to drop in and asked if Dr. Hahn Nguyen was accepting any new patients and if she accepted my insurance (VSP). The Staff is super friendly and answered all the questions I had. In addition they did not "push" me to make an appointment but gave me a card and said to call if I would like to make an appointment. So I made an appointment right there and then. Next day I arrived to my appointment. First time meeting Dr. Nguyen. She is SUPER NICE and FRIENDLY! She made me feel very comfortable and took time to explain everything that was asked. She even took the time to explain what my insurance cover for exam and contact lenses which is something that Staff usually do! Overall my first office visit at Visual Eyes was AWESOME! The Staff is very warm and welcoming and Dr. Nguyen is stellar in her profession! I will definitely come back! I highly recommend giving Visual Eyes a try. read more

Dr. Nguyen is fantastic!!! I take my 6 and 4 year old to her and they absolutely adore her. She is very knowledgeable and always makes us feel welcome and comfortable. Totally recommend! read more

It had been two years since I've had an eye exam. I decided to go here for my check up. The staff was very helful in finding me a suitable appointment. When I arrived the front desk checked me in promptly. The Dr. Is very sweet and kind, I would defenitly recommend this optometrist to my friends and family. read more

This crew is the best. They're always super friendly and take care of your needs. Every single one of them in in the office bend over backwards to help and I have never been happier with a business. read more

Love the personal attention I received when visiting VisuslEyes for the first time. I didn't feel like a #.. Glad to see an employee,Barbara, who worked at my previous optometrist in Tracy. Thorough exam by the Dr. and great prices on frames covered by my insurance..zero 0 out of pocket for my frames! Glad I switched to VisualEyes. read more

Terrible money grabbing place. They upcharge you for everything and not to mention once they use all your insurance up they give ZERO crap about customer service. My son got his eyes check at this place and he was given a trial set. ONE SET first time user with contacts, he ripped them the following week and when I called to let them know they did not care about helping, I had to FIGHT for a second set trial bc "its not in stock" or "they dont have it handy" so they prescribed him one close to it. It obviously did not work and he had to go 2 weeks until his prescription was filled and ordered. ON TOP of all this the front desk ladies didn't even bother to go over what is covered how much and all the details you think they should go over with new patients. After much frustration and me having to take time out of my day to keep them on top of their job, they finally do something right and order his prescription... WRONG WRONG WRONG. They order the second trial prescription which is not his first prescription. SOOO not only did they max the insurance out make me pay 80 dollars more out of pocket expenses, they try to make some lame excuse to why the messed up. Wouldn't even take the blame with how careless they are with ordering the wrong prescription because someone didn't wanna do their job. My son is stuck with the wrong lenses and what they offered was "Hey lets waste you and your sons time some more and try to correct what could've been prevented if we actually did our jobs correct the first time around." Heres a tip: DO NOT GO THERE. and thanks a lot for taking time out of my sons school day and my work day. Gotta call our insurance and let them know how this placed literally f'cked us. read more

We LOVE Visual Eyes! Dr. Nguyen was so patient with my four kids, one exam after another. Dr. Nguyen is knowledgeable and treats patients with respect. The office staff was so helpful from initial paperwork to selecting glasses. Our faith has been restored in family optometry! read more

I want to personally thank and compliment Barbara, the optician at VisualEyes Optometry in Manteca, CA. Her expertise at recommending glass frames, helping me make decisions on ordering them, and then adjusting them when the glasses come in are outstanding. I also appreciate her honesty when she shows frames. When she relocates, I find her! read more

Doc is lovely. So great with my kids (5 to 14yrs) she put them right at ease. She put my youngest on a program to ease him into his RX After the exams the saleswoman helped steer us toward frames that were within our insurance limits so there was no extra out of pocket expense. read more

Very disappointed I called this company today to make an appointment. I was put on hold four times. Who does that? After the person who answered the phone came back the fourth time. I told her I wanted to make an appointment. She said hold on again. I just hung up. I will look elsewhere. read more

Dr. Nguyen is awesome! Barbara the optician is very helpful and will go out of her way to accommodate your needs. Great selection of glasses! read more

If you are looking for an optometrist who cares about you and your eyes this is the place to go. Passionate, dedicated and caring are the words I use to describe them. I highly recommend wishing Dr. Judy for your eye care needs. You will not be disappointed. read more

Wonderful office!! We needed a new optometrist since moving to Manteca. I looked on Yelp and decided to give this place a try, I am so happy I did. They were able to get us in at a perfect time for my schedule. They put all three of our appointments back to back. Dr. Nguyen was very friendly and very thorough. I really liked how well she detailed everything. She even offered me a new contact that had never been offered in the past for my dry eyes. I love it! Both of the kids felt very comfortable and at ease with her and she made them laugh. I do not remember the lady's name that helped us with glasses/contacts at the end, but she was very informative and patient with us as we decided what to do. She showed us many options and let us know upfront what the cost would be. From the moment we walked in and were greeted until the moment we left we felt very comfortable and not rushed. I will definitely be going back and will refer everyone I know to use this office. read more

Awesome staff! The two ladies helping the Doctor were professional and very helpful. The wait time was quick! Dr. Nguyen is friendly, understandable, and doesn't make you feel rushed. read more

Dr Nguyen was so GREAT at answering any questions I had. She is also very thorough, she is REALLY good with kids as we well!! I am so Happy to have found her!! They have a good selection of frames as well as sunglasses. Their location is easy to find with plenty of parking. The staff is welcoming they make an awesome team! read more

I like how they matched my working hours and day off availability. they do have the best reviews in town. i honestly did not care for the Dr that is filling in. She did not introduce her self when entering the room, i thought she was an asst. she was trying to force eye drops in with out explaining what they were. I did not gain trust with her this way. she did not even use soap when wwashing her hands to put my contacts in. initially she came in and washed with soap, not introducing herself. After touching equipment, as a dr and your toucing mucous membranes, id prefer you to wash with soap again before doing so. Front staff seemed more personable, i hope the Permanant Dr will be better, or i will leave. read more