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    Zeiter Eye Medical Group

    2.5 (24 reviews)
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    Services - Zeiter Eye Medical Group

    Eye surgery

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    Ask the Community - Zeiter Eye Medical Group

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    Center for Sight

    Center for Sight

    1.6(63 reviews)
    2.4 mi

    I was referred to Center for Sight by my primary physician. I had gone to 2 appointments at their…read moreTracy location with no problem. I have had a total of 5 or 6 appointments scheduled at their Manteca facility, but have only been to 1 appointment. Why? Because all other appointments had been cancelled because they hadn't received the authorization paperwork from my primary physician OR the paperwork wasn't properly filled out. However, did they contact me to cancel the appointments? NO! Either I would show up and find be informed my appointment had been cancelled when I would check in OR I'd call them to make certain they had received authorization and was told no and appointment had been cancelled. They also never contacted my physicians office to notify that they were still in need of authorization. Had I not called the times I did, I wouldn't have known about the cancellation until I showed up and each time, I also contacted my primary drs office and they were ALSO unaware of there being a cancellation or any problem with paperwork. Recently, I had been scheduled for 2 separate appointments for August. These appointments were scheduled back in I believe April or May. So prior to the first of the 2 appointments, since I'd already had problems 2 times prior to my first appointment, I called the day before I was scheduled to come in and found out it was cancelled for no authorization. I contacted my primary providers office and let them know authorization hadn't been received and I also spoke to my physician a few days later while I was at their office and told him this was a recurring problem. I was then told by my physicians office that everything was taken care of and to KEEP my upcoming appointment. Well my upcoming appt was on 8/22, I arrived, waited for the office staff to come back from lunch, and when I went to check in, I'm told the appointment was cancelled when the last one was cancelled. I asked why? I was told because the first one was for the initial testing and this one was for results. I said they can't do the testing today ( this is for Glaucoma) and then set up a secondary appt. for the results? I was told no. So I asked what do we need to do then ? I was told that my physicians office now needed to send a NEW authorization and then an appointment could be set up. The staff is nice, really liked the doctor I saw at the one appointment I was able to go to at the Manteca facility, but their policies and lack of communication are BEYOND! Why, if an authorization HAS been received, can't you honor the appointment that was already scheduled OR AT THE LEAST, contact the patient once authorization has been received, and RESCHEDULE both appointments so that the patient doesn't waste time coming to an appointment that's been cancelled w/o notification and can get a new appointment time on their calendar? It's just SO UNPROFESSIONAL and such a waste of time for the client/patient. I've contacted my primary care provider and asked them to get authorization with another company. My primary doctors office was extremely apologetic and told me they would be working on a new appointment and authorization elsewhere. My advice to anyone in the Manteca area who's seeking to obtain an appointment and their physicians office mentions Center for Sight, get an appointment at their Tracy facility! Yes, it's a bit of a drive but well worth not dealing with the hassle I've endured.

    Don't bring your child here. It was my 5 year olds first time and he was nervous and he is…read moreneurodivergent. Dr.Roubach told my son to look a certain way and my son didnt do it long enough. I stood up to have my son look at me in the same direction he needed him to look to try to help. But instead he yelled at my child and then rudely got up and said FORGOT IT. He rushed the rest of the appointment and left. My child was left ashamed and terrified that the doctor was mean. Don't take children as patients if you don't have the slightest bit of patience. So unprofessional. We'll never come back.

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    Center for Sight
    Center for Sight
    Center for Sight - One piece of equipment

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    One piece of equipment

    Central Valley Eye Medical Group - I won a prize at my doc's office today! Plus I'm still 20/20 Vision. Win Win!

    Central Valley Eye Medical Group

    3.6(56 reviews)
    14.3 mi

    Jennifer & Alyssa were funny and welcoming. Jennifer checked me in and hooked me up when I came in…read moretoday! It was a raffle day and I won and her energy is just hella funny and contagious. Love to see people who actually enjoy their job and their patients! Never have an issue when I come here. I always receive the utmost care.

    Review 0/0 I called a few weeks ago to schedule an…read moreappointment for my husband at the Stockton clinic. His appointment was at 9:00 AM, and he arrived at 9:19 AM due to unexpected traffic delays. Despite arriving and attempting to communicate, your staff marked him as a "no-show." What is especially concerning is that he tried calling the clinic while on the way, but the phone system was not functioning on the weekend, leaving him with no way to notify anyone of the delay. This reflects very poor customer service and an unacceptable patient experience. A 19-minute delay due to traffic should not automatically result in a patient being treated as a no-show, particularly when there was an effort made to contact the clinic. We expect better communication, flexibility, and professionalism from your office. I would like this matter reviewed by management, including your weekend phone accessibility and no-show policies, because this experience was handled unfairly and unprofessionally.

    Photos
    Central Valley Eye Medical Group - Inside eye exam room #3

    Inside eye exam room #3

    Central Valley Eye Medical Group - Random raffle today and my docs office, and guess who won a prize!

    Random raffle today and my docs office, and guess who won a prize!

    Central Valley Eye Medical Group

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    Zeiter Eye Medical Group - opthamalogists - Updated May 2026

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