We had a very thorough eye exam with Dr. Ng. We appreciated the Optomap Retinal Exam rather than dilation. They have an extensive selection of frames and Jen was super helpful in finding the right frames for us. She is the connoisseur of eyewear! Glad to have found a great optometry office near home. read more

Eaton Optometric - Optometrists Near Me - Tracy, California

I went in for an appointment today and noticed the check in lady sounded sick. Then there was a patient that kept coughing without a mask on. There was also another staff member that had a very horrible cough and no mask on. I made it a little early and wasn't seen at the time of my appointment. I used one of their pens to complete forms and they weren't disinfecting after every usage. Same for the clipboard. Being a medical eye doctor office you'd think sanitizing would be a must. I hate getting sick and as I waited there I decided to just leave and not be seen. It's a nice place but no sanitizing and sick people freaked me out. This made me wonder if they ever wipe down after every patient. read more

What an "AWESOME" experience I recently had at Eaton Optometric! From greet to seat, the staff was phenomenal! Christiana, Tori and Dr. Thiara were all super kind and helpful in every way. I had many questions about the eye exam because I had not had an eye exam for years. From filling out paperwork to the eye exam, they were patient, understanding and very sincere in their approach to helping me understand the best ways to care for my vision. They also threw in a couple of fun curve balls like the LifeMeter test. It was very informative and it was great to learn something different as it pertained to the care of my vision. I received several tips from Dr. Thiara along with great advice as to future care for my vision and appointments. All in all, a "superior" job all around!!! Thanks again to the staff at Eaton Optometric!!! Jay read more

I had the pleasure of coming to Eaton Optometric for the first time due to me l"moving closer to the valley & I will definitely be coming back. As soon as I walked into the office, I was greeted by the friendly staff at the desk and I was helped immediately. The check in process went very easy and quick and everything was explained to me throughly. I was helped by Tamira when choosing my frames and she was so kind and helpful! She was very patient with me, as I was very indecisive & she walked me through and explained my insurance to help me better understand my benefits. She also gave me recommendations, which I really appreciated. I also got my frames back very quick & they are perfect. Thank you Eaton Optometric, I will be coming back for my next visit ! read more

Such a great place. Everyone is so friendly and helpful. Jen is awesome! I love when she helps me with my glasses. They always come out perfect! read more

Professional staff. Beautiful office. Staff very polite. Informative. I express what I wanted and they gave me Exactly that. read more

This is a review specifically for TAMIRA. I've been coming to Eaton for 5 yrs since moving to Tracy and most of the staff is cordial , but TAMIRA just stands out period! She helped my husband & i with our glasses and was so friendly, professional, personable , knowledgeable and pleasant to work with. In a time where some people seem to hate their jobs and working and make you feel like you're bothering them, she's a breath of fresh air! Her personality is perfect for working with the public! Bravo! read more

I've been a patient here for 4 years & would never think of going anywhere else. The girls there are extremely professional & knowledgeable. Tamira is a saint & I will continue to go there just for her service! She is so awesome & has helped not only me but my daughter & Husband! read more

I have never had an eye exam in my 43 years on earth. It's because I have never felt the need to, and divulging my age to give a 5star review might have been unnecessary but i don't care because I want you guys to know how awesome of an experience my virgin eyeballs have had at this place. The appointment was for me and my son and the clinic was clean, bright and welcoming. Receptionist was very accommodating and we didn't have that much of a wait. Guys, I did not know how advanced the eye machines are nowadays but they have it. My eyes had so much action today I was jealous! They used 3 machines for the eye exam plus an Oculus (yes THE Vr headset) okaaaayy fancy pants! Insurance covered most of the bill and I mostly only had to pay for the frames. What a successful visit! Ok this looks long enough, my eyes are starting to water. Haha jk! Shout out to Dr Tim Ng and our lovely optician Jennifer! So glad to have found this place and it was very close to us as well! read more

Good eye doctor. The prescription was right on and an improvement over my previous glasses. Had a good experience overall.

I've been coming to Eaton for over 20 years. Jen is extremely helpful and always has a smile on her face. She helps me pick out my frames and I always get compliments on them! So grateful for the energy she puts in to her job and helping her clients! read more

I brought my 6 year old here after another place I felt didn't do very well on their screening. Grateful I did. Optometrist found her astigmatism that the other didn't. Not to mention the arrangement of different frames they offer for adults & children. My 6 year old had a blast "shopping around" and they were very patient, kind & helpful during the entire process. She loves her glasses! She hasn't complained since wearing them now for 2 weeks. Unlike the first pair she owned from the other eye drs. 10 out of 10. Grateful I found this place through Yelp. read more

Wow! I am beyond grateful for Dr.Ng but most importantly Chelsea at Eaton! I've been with them for years but today was special. Let's start at the beginning shall we.... My daughter complained yesterday that her nose piece was broken and it was hurting her, she broke a while ago during cheer and honestly just forgot about it. I called and they got us in today ( plus an additional appointment for my bf tomorrow) amazing right! We show up today and of course everyone one in the office was friendly and upbeat. My daughter asked about contacts since she an athlete and the glasses cause issues while tumbling or while playing volleyball but at 10 yrs old didn't know if she was ready. Chelsea gave her exam and was so sweet and made her feel really comfortable. Dr. Ng did his magic and we realized her eyes had changed a lot since her last visit. He explained that she would need to show them she can properly put the contacts in and out t numerous times in order for her to test them out for 5 days before committing. Enter the 10yr old freak out moment of the test. Chelsea was AMAZING! Explained everything clearly and put my daughter at ease. She had 45mins but killed it in only 15 minutes! Thanks to Chelsea! She walked out of the office like a new girl! Confident and smiling from ear to ear! Thank you guys for making this experience nothing short of amazing for such a big moment for a little girl who had needed to wear glasses since kindergarten. You guys are the best! read more

Everyone was very kind and helpful when we went. Got an appointment quickly for my daughter and were treated great

They always say no available appointments for the next 10 days!! I just asked for eye exam that should not take more than 10 minutes.

I had Miss Jennifer and she made the tough experience very easy. She answered all 3,000 of my questions and her customer service was extraordinary. Please go see her! Her alter ego is Opto Girl! read more

Great Staff and Doctors. They are updated on all the new technologies. Both me and my wife have been going to them for 10+ years now, and we kept going to them even after we got onto Kaiser. That's how good they are. Next visit is in December read more

Amazing place to get treated. I always receive assistance from Maricela. She is extremely kind, knowledgeable, and helpful. I highly recommend coming here for eye care. read more

I had to find a new VSP optometry that can accommodate me n my kiddos in one visit. I highly suggest you charge a fee for no show apts (Family of Optometry on Grant Line does) instead of limiting 2 patients per family in one visit. No matter what I would have to have both kiddos with me since my oldest one n I are the one that needs glasses but I can't leave my younger kiddo alone at home or in the car so either way we would have to be all in the building anyway. 5 stars with the doctors and their equipments 1 star with how they conduct business 0 star for accommodation read more

I've been a customer of Eaton Optometric for many years. I look forward to my appointments because I know I will see Jennifer! She goes above and beyond in selecting frames that best suit me. Thank you Jennifer for your exceptional customer service! I also want to give a shot-out to all the staff members in the office, they're always friendly and helpful. read more

Shoutout to Dr. Tim and staff. I always have a positive experience when I am seen here. Never rushed, and my questions were always answered. I don't usually get my glasses from here, but Martiza was so professional, welcoming, and easygoing, and we could have easily spent hours having a conversation. She was great and the highlight of my visit. I'm so bad with names, so forgive me if I got it incorrect! I did spend a pretty penny on two glasses, but they have a 2 year warranty, so I decided to splurge. They also remodeled! There are so many more choices in glasses! Until next time! read more

I am delighted in writing this review to express my gratitude and appreciation for Jennifer at Eaton Optometric Group. She is very attentive, diligent, detailed, savvy and professional in assisting me with selection of frames. Each year I come to Tracy California from Atlanta Georgia to purchase frames and every time she has been my go to person. It's a must every year! When you get an opportunity, please visit this establishment when you need to purchase unique, fun and different type of frames . You won't be disappointed. Everyone there is welcoming and professional ‼ read more

I love this place .... The staff is really nice and professional. Good brands and equipment

Took a day off work for this appointment only to arrive and find out that the receptionist had mis-scheduled our appointment for 3 months in the future. Staff was unapologetic and didn't offer to fit us in any sooner. read more

Due to coverage issue with insurance i couldn't get frames when i had a visit, which i understand is out of their control. however i paid $217 for my order and waited 3 weeks thinking they forgot to call me to pick them up or they were just delayed. I had to call to follow up and was told that they couldn't complete billing with my insurance and instead of calling me when it got rejected to notify me they just dropped the ball completely. These are hard times and the fact that I was out $217 for almost a month is incredibly infuriating. Had I gotten notified even a week later I would have been more understanding and would have remained a patient of Eaton Optometric. I won't be returning and I won't recommend them. Everyone has a lot going on, but have the decency to follow up with your patients. read more

Have been back and all my other appointments have gone very well. Appointments on time, glasses are great and they have been very communicative. read more

They fixed the complaints that I had. The manager reached out to me and gave another opportunity for a visit. Went smooth.

Quiet office but packed with great people. I was seen quickly by Dr. Moline which I loved. Then I went out to pick out glasses. I was blessed to have Jennifer assist me. I can't speak highly enough about the service that Jennifer gave. She took the time to walk me through the glasses. She helped me understand which frames would work with the prescription I had. I never felt rushed. Jennifer must have brought me countless frames to try on and helped me process through them. I have had glasses since I was 17 years old and NEVER have I had such great service like I had at Eaton Optometric Group. If I could give Jennifer 10 stars I would!!! read more

I was fitted for two pairs of glasses this last month and I had a pleasant experience. Jen helped me with my frames and lenses for both pairs of glasses and she was fantastic. Everyone is very nice and accommodating. I would recommend them to anybody looking for glasses, they also have a large selection of glasses in stock. read more

This was my 2nd annual visit to this office. I've always been greeted with a smile and helping hand. I'm so glad I found Eaton Optimetric and as long as I'm living in the Tracy area they're my go to! Also having Judith & Jennifer to find & fit glasses is the best. They're the bomb! read more

RUN from this group! I took my daughter for exam, was told trial prescription will be in a week! Called back to see in a week , was told it may take 3-4 weeks. MY DAUGHTER HAD NO CONTACTS, i had to request temporary just to get by. They will give CONFLICTING INFORMATION on getting prescription. They will NOT make it any easy to get the final prescription. Customer service is very very bad ! DO NOT GO TO THIS ORGANIZATION IF YOU WANT PROFESSIONAL SERVICES! SAVE THE HEADACHE AND GO SOMEWHERE ELSE !!! read more

My experiences at this location have always been pleasant. First thing for Me is location, parking for disabled/ limited ability access. The office bldg is local and parking is designed perfectly! The staff is very professional, friendly and knowledgeable about insurance carriers. I love that they have expanded the eye wear brands to suit even the pickiest clients like Me. They have a wide selection. This is my new home office. read more

Outstanding service from staff! I want to give a special thanks to Maricela! She went above and beyond to help us out in picking the correct frames, lenses and add ons! She sustained a very nice and polite attitude towards us (customers) even when we asked her over 100 questions and she had too change/update the order we had previously submitted, which in turned saved us money!!! Thank you very much Maricela! read more

I've been coming here for three years now for my eye exams and prescription eyeglasses/sunglasses. From the front desk ladies to the staff doing the exams to doctor (Dr. Ng) to Jennifer, I only have great experience. Special mention to Jennifer for being honest if a frame does and does not look good on me. She was patient with me having to choose from tons of frames I tried on. I didn't feel rushed to decide and I am very happy with my choices because she let me take my time on finding the perfect eyeglasses and sunglasses. I will only be coming to Eaton Optometric Group and nowhere else! read more

How would my health or vision insurance matter? It was my eye. I had a sty inside the eye. Are you serious? I repeatedly told your front office ladies I had back to back meetings I work from home and I called your office 45 mins after you guys opened. Like wtf? You are ridiculous trying to justify yourself. read more

It was such a pleasant experience coming here! Was able to get an appointment for the following week when calling. Upon arrival, the ladies at the front desk was able to check me for my appointment time. Waited in the waiting area for a short time and was taken to their examination room to see the doctor. I was in and out of there in a jiffy and was even able to get a lasik recommendation. Glad that the lady at the glasses area was able to help me see what my insurance was able to cover and scored a back up pair of prescription glasses. When the glasses came, they gave me a ring to schedule an appointment to come pick them up and it was a breeze! Highly recommend coming here for their expertise and the friendly experience. read more

My family of 5 are all patients here. We are newish to Tracy from east bay like everyone else. I picked this place pretty much because it is the closest one to our house. Haven't had any issues. I appreciate their honestly and savings with my eldest daughter who had her first eye checkup recently after 15 years. I know, my bad. Her eyes are fine, vision test went well. Dr stated she doesn't NEED glasses, but they will help make vision sharper. Nice, new office. Started coming here just before their old office on 11th closed. Quick to answer phones, quite easy to get a timely appointment, and kind service to make changes as needed. Thanks!!! read more

The service in general is very good, friendly and efficient, I love being assisted by Isa, she is great.

I've been going here for quite a few years. Their frames though pricey are quite stylish. They have products your neighborhood Costco doesn't offer. read more

I found EOG after I was almost ripped off by another business in town. VSP said this was the best near me and they were right. Everyone was friendly and helpful. They got all my information and ordered my preferred frames immediately and set an appointment within 4 days. When I came back in " Judith " took control and put up with my crazy humor to not only secure the glasses I needed, but a 2nd pair off sunglasses at a huge discount. I wanted to think it was because I was so handsome and funny, but come to find out this office takes care of everyone and has a great reputation. I would highly recommend visiting this office and speak with Judith if you can. I found it to be a fun and great experience. read more