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    Vision Essentials by Kaiser Permanente

    2.5 (39 reviews)
    Closed 8:00 am - 5:30 pm
    Updated 3 weeks ago

    Services - Vision Essentials by Kaiser Permanente

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    Sheila P.

    Stopped in today to get an eye exam knowing that they are part of Kaiser. Warmly greeted and even though I didn't have an appointment, since they weren't busy they took me right away. It was a relief to know that I don't need glasses or have any prescription for my eyes. The optician was very professional. I will be back for my next eye exam in 6 months or so.

    Destry H.

    This was actually my second visit unfortunately I didn't write a review on the first visit! Everyone is very welcoming. Dr. Rohini Madala is super nice, very efficient and extremely easy to work with. To my surprise, I received an follow up email regarding my appointment. Dr. Madala was kind enough to email me suggestions with preventive health reminders pertaining to my vision. I am still in need of a higher prescription of eye glasses, I felt extremely good about the care that I received during my visit at Vision Essentials by Kaiser Permanente. And will continue to put my trust in Dr. Madala and her staff.

    Also I didn't order blue light but look what I got!! The reflection was so bad I could see my own eyeballs I the reflection.

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    4 months ago

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    9 months ago

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    2 years ago

    Love this place and how well they take care of me! I never feel uncomfortable when I'm here to get my eyes checked

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    9 years ago

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    13 years ago

    The front desk staff are nice. Dr. Pamela Murphy was awesome! She is very nice and was really patient with my 4-year-old.

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    Review Highlights - Vision Essentials by Kaiser Permanente

    Madala was kind enough to email me suggestions with preventive health reminders pertaining to my vision.

    Mentioned in 3 reviews

    Read more highlights

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    Family Optometry of Tracy - Fantastic office. Becca helped us with glasses & she's amazing, friendly, & knowledgeable! Worked her magic ~  Thank you! 8.18.23

    Family Optometry of Tracy

    3.4(39 reviews)
    0.7 mi
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    I love Dr. Shelley, she's has the best bedside manner. She's precise, friendly, and knows a lot…read moreabout vision. If you have problems with your glasses, Beka is the person you want to help you. She is VERY knowledgeable, knows glasses inside and out. I had troubles with my glasses and she knew exactly with the problem was. I wasn't able to get them right until she helped us. She's very good at what she does and is very nice.

    I came in for an updated eye prescription and clearly stated--within earshot of both the…read moreoptometrist and the assistant--that I wanted my sunglass lenses replaced with my new prescription. I even left my sunglasses with them during the replacement as reference to the type of lenses I already had. During my visit, the assistant appeared visibly overwhelmed and distracted, even discussing an issue about being off by a dollar on an invoice in front of other patients. Dr. Shelley even said that she will give her the dollar she was missing. This raised concerns about attention to detail at the time, which unfortunately proved valid. When my order came back weeks later, the lenses were made as regular clear lenses instead of sunglasses, which was not what I requested. While the office did refund my out-of-pocket payment, they refused to reverse or void the insurance claim for the lenses--even though the error was entirely on their end. This is not just a simple mistake; it directly affects my annual insurance allowance and prevents me from using those benefits correctly elsewhere. I would expect a provider to take full accountability, including correcting any insurance billing errors they caused. I'm requesting that the office work with the insurance company to reverse or adjust the claim, or otherwise make this right by restoring the benefit that was used incorrectly. Until then, I cannot recommend this office based on my experience.

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    Family Optometry of Tracy - Wonderful staff & doctors at this office! We went to Dr. Siu for the first time this week. Hours as of August 2023.

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    Family Optometry of Tracy - Modern Optical frames are the best deal! Better than Costco, Walmart, or online.

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    Cliff Upshaw OD

    Cliff Upshaw OD

    3.6(11 reviews)
    0.6 mi

    Extremely disappointed in the service. I made an appointment in person weeks ahead of time directly…read morewith the doctor and when I walked in today for the appointment it was closed (without notice) and being remodeled. I was never contacted to reschedule let alone let me know what was going on so I've now wasted my time and gas and still don't have an appointment. I needed the prescription weeks ago and already had to wait for this appointment, the least they could have done was called to let me know and reschedule. There was no sign or info there either, I only was helped by the nice Costco people who are completely separate from the doctor, they said I was not the only upset customer who came in for their appointment which was cancelled without notification. All they had was a yahoo email address to try to contact the doctor. They suggested I go to Manteca or Livermore instead & provided me with the number. Very disappointed with the service or lack of.

    I had a great experience here. Very nice doctor, wasn't too friendly but got right down to…read morebusiness was thorough. I don't like a lot of chit chat anyway! Receptionist was nice and fun. When I ordered glasses very nice person. Very helpful even submitted my VSP on the spot. Great prices compared to hundreds I spent before. Totally recommend and will be back!

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    Cliff Upshaw OD - Convenient. Professional. Independent optometrist and don't need Costco membership to be visit.

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    Convenient. Professional. Independent optometrist and don't need Costco membership to be visit.

    Center For Sight

    Center For Sight

    1.4(40 reviews)
    2.0 mi

    The frustrations of businesses like these surprise me why they are still operational that do have…read moreprovide none, low quality, and little customer service. My advice to this business is to learn from Amazons customer service department. Calling this business for the first time, machine says to press 1 to schedule appointments. Waited 15 minutes, automated machine says something like "please leave a message because the front desk are helping other people" then the phone transfers the music in the waiting room to a machine that says "voicemail is full". The phone disconnected. This is probably a bad sign. I can't imagine being a patient with issues and dealing the issues of not being able to contact anyone on the other phone line. Perhaps this is a big red flag. I would just take caution with this location, be careful, and find a second and third opinion or business. Look into the differences between the doctors and the front desk services.

    I want to thank all the staff at the Center for Sight in Tracy. Sarahi, Marilyn, and Dr. Raubach…read morewere beyond professional! The office is very clean and organized. My sons appointment was very smooth and they guided my wife throughout the visit. Communication was key and they informed her of everything she needed to know. She was a little concerned when she saw the previous reviews, but I must say it was nothing like that and she was very happy with the experience! Thank you!

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    Center For Sight
    Center For Sight

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    Vision Essentials by Kaiser Permanente - optometrists - Updated May 2026

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