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    Vision Plus Optometry Center

    5.0 (1 review)

    By appointment only

    Services - Vision Plus Optometry Center

    Eye exams

    Eyewear fitting

    Retinal imaging

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    8 years ago

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    Arredondo Alex M OD

    Arredondo Alex M OD

    1.8(19 reviews)
    0.6 mi

    I've been wearing glasses for ten years and not new to eye exams! I was a patient of Dr.Levy who…read moreretired and send his patient files to this location! I though Dr.Levy was incredible, but that does not mean this doctor is. He is A CREEP! When he put light into my eye I was beyond close to me, as if he's trying to sit on my lap. No doctor should be this close at all! It was completely unnecessary!!! I told him he was way too close and he chuckled. He knows he is not professional. The low ratings are well deserved. Also, the receptionists don't know what they're doing. First red flag. Also, I had someone else who was not a doctor give me a pre-exam? Why would I want someone who's not the doctor do part of the exam? I've never experienced that. It was insane. Super sketchy place and super ugly doctor. He was gross and I would not let a minor or really any adult alone with him. I'm grown but wow, I can see why adults want company. Beyond awful.

    Won't be returning. My mom & I's files were transferred here from Dr. Levy after having retired. We…read morewent in assuming we'd experience similar service and pricing but that was not the case. My mom had her own issues with their service, but I'll speak to my own. I chose the same style frames I already had. Mine were broken, but I like them so I asked if I could get the exact same style frames. They didn't have them in store, and they showed me similar frames but I was ultimately assured by Dr. Arredondo that they'd order them for me. That was also what Dr. Levy did for me on two occasions, so I didn't think it'd be a problem. I also thought it'd be within the same ballpark price I've payed previously, but I was mistaken. Although I was taken aback with the total, I was already there & needed the glasses so I did order. When they were ready, I picked up the same day I received the text (Thursday). As I wore them throughout the day, I noticed them falling off my nose frequently. The next day I noticed they were completely crooked on my face. The left side sat higher while the right side sat lower. Saturday I went in to have the frames adjusted. One of the front desk ladies right away noticed how crooked they sat on my face and tried to fix them. When I was asked to try them on, there was definitely an improvement, although they still felt off. I mentioned the nose part feeling uneven and was offered to have the doctor fix it for me but he didn't. I understood he was busy at the time, so I thanked them and left. Not even an hour later, the right side of the glasses were causing me pain as they were digging into my head/behind my ear. I took the glasses off and immediately noticed the right side temple was shorter than the left side temple. It was already 1:30ish pm, so they were closed and I couldn't go back to have it fixed. I decided to wear my old glasses until Monday once they open again, and that's when I compared the model number on my old glasses to the new ones. They were different. So I didn't receive what I had ordered and payed for. I didn't notice initially because Ray Ban has many similar clubmaster styles, however they do differ in lense size and temple size. Went back in on Monday to express my concerns but they basically denied the glasses being different despite my old ones having much longer temples. Most of the style code does match on both frames, but my old ones have a letter followed by numbers that does not match the new ones. In any case, they once again adjusted the new frames for me and although the symmetry still isn't there they gave the impression that that was all they could do for me. I've been wearing the new glasses for 5 days now, and as the day goes on they definitely hurt my head physically from being so tight. I'll be taking them elsewhere to be adjusted, and most definitely will not be giving my business to them again.

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    Arredondo Alex M OD
    Arredondo Alex M OD - Dirty floors

    Dirty floors

    Arredondo Alex M OD - In other words... Don't let them adjust your glasses or you will have to buy another pair.

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    In other words... Don't let them adjust your glasses or you will have to buy another pair.

    Faro Optometry

    Faro Optometry

    4.4(54 reviews)
    2.6 miCentral Alameda
    $

    Horribly unprofessional place. If you love when people waste your time, put you on long holds every…read moretime you call, and refuse to give you any information this is your place. My boyfriend came here because he has keratoconus. Previously, he had came here while there was a more experienced doctor that helped him with no issue. We came here again for new contacts for him because we had no issues previously. This time, there was nothing but issues. After paying for the initial exam, they pretty much ensured us that the contacts would be covered by his insurance. After multiple calls and trying to get ahold them, they finally told us his contacts were not approved. However, they stated the doctor had been trying get them approved but did not communicate with him the entire time. It is also notable to mention that this doctor was going to give my boyfriend his previous (4+ year old) eye prescription because he was frustrated and could not be bothered to work with my boyfriend to try and get the best prescription. On top of that, any information we got was only because he kept calling. To the owner, don't respond to this as no one cares about your shitty generic apology. It means nothing. I am simply writing this review to warn others. The silver lining in all this bs is that we were able to find a much more professional place because of this experience. Do better shitty owners. Editing review because the owner obviously had time to write me that pretty quickly. We are both adults, don't start with the foul language bs. Also, notice how you are deflecting and not taking responsibility and simply blaming insurance? That is the problem. This entire time you and your team never made time to address insurance issues. We could have went somewhere else but you deliberately wasted our time because you wanted our money one way or another. You don't value our time so I wrote you a shitty review. Actions have consequences. Anyways, have the day you deserve!

    Worst place to get contact lenses specifically sclera lenses. Had me waiting almost 6 months just…read moreto tell me they couldn't do it. If you want the best experience go to " All About Eyez" they'll treat you good and it's Ina better area not some lame ass swapmeat.

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    Faro Optometry
    Faro Optometry
    Faro Optometry

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    Vision Plus Optometry Center - optometrists - Updated August 2026

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