I brought my Kids to get their routine eye exams The staff are very helpful and attentive usually my kids get scared going to any type of doctors but they were very relaxed here. My son has to wear glasses he likes these blue Oakley frames so I told him I'll get them on our next visit. I hope they are still available on our next visit. Big thanks to the assistant Denise she is very helpful. the location is very clean inside they have parking in the front depending what time you go there the front parking slots might be full but they have free parking in the back area. read more

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I loooooveeee this optometryyy. Been going for 3 years and I haven't gone anywhere else. The staff amazing, the doctor amazing, customer service amazing!!! read more

Long time Patient! Love this place! Glasses are always up to today's trends! Staff is always friendly and may I add the new upgrade looks amazing! Love supporting local businesses! I've never had to wait over an hour for any procedures. Came in at 2:20 appointment by 2:45pm waiting for doctor! read more

Dr Hernandez Optometry - New show room!! - Optometrists Near Me - Huntington Park, California

I love it here! They are so fast and the service is great. I was in and out in an hour at most. Mireya was great help, she's amazing. She is very friendly, professional, and answers any questions you may have. Thank you for the help Mireya you were truly amazing! Great service. I'll definitely be coming back. read more

Came in for a new pair of sunglasses. Yamilex was amazing. From the minute I walked in, she was very welcoming and showed me a selection of sunglasses that would compliment my face shape. While I was trying on different styles, she went ahead and pulled my insurance which was very time efficient. When I made up my mind, she went over the benefits and I finalized my purchase. This was the quickest and best customer service experience I have ever had. I love wearing my sunglasses, even when the sun is down I still want to continue wearing them. Thank you Yamilex! read more

F#@k this place! Lol. Not sure who runs this establishment but they seriously need to get it together, you shouldn't have to wait over an hour to get some help. #NoThanks read more

About two weeks ago, I walked only to be helped by Yamilex. She inspected my current frame and recommended a new frame and lens. I am thankful for her because she was very honest and informed me that the frames may be too delicate to only swap out the lens which would be more costly. I chose some new frames out and received my new glasses shortly after placing my order. When I went to pick up my glasses, Yamilex provided excellent service, taking my measurements and make sure the bifocals transition were perfect. read more

The doctors are great, very thorough. However the technicians are horrible. Every single tech I've had the misfortune of interact with recently (Dec. '24 - Jan'25) had the ugliest attitude. Which is such a shame since they use to have the friendliest staff and it was the primary reason i continued coming to this place year after year despite the location. Management needs to check their staff . I can understand being tired of interacting with people all day long but it's literally part of their job - Do better. I can't emphasize enough how much I DO NOT recommend this place due to their techs horrible customer service. read more

Vengo a este lugar desde hace 5 años y estubo bien, pero ahora me hicieron mis lentes mal, dicen k por la forma de los lentes pero no creo, me cobraron 80 por agregarle algo para las luces, mande hacer unos en warkmart y no tube problemas, ni modo es tiempo de decirle adios a este lugar read more

This place is ridiculous. They make you wait 40 minutes just to pick up some contact lenses, the girls in the front desk are too busy chitchatting to attend the customers they're just talking about what they ate rather than attending the people that are coming in. Maybe you guys should start telling the girls in the front to start doing something instead of just chatting all day and start attending the customers and that way when someone goes in they won't have to wait 40 minutes to pick up a pair of contact lenses. This place is ridiculous will not be returning. Get better staff. read more

This place is to slow for me been waiting over a hour to get a eye exam and it's my 1st time . Never coming back here looking for a black eye doctor help me read more

Dr Hernandez Optometry - Dr office - Optometrists Near Me - Huntington Park, California

Have to wait 2 months for a appointment to get my paper sign for the dmv is so dumb They don't take walk ins cause talking about their personal life at work is more important then actually working smh so sad read more

Yes I recommend ,My doctor she was nice inteligente and hott with manners and what i liked the best was i got good resaults about my eyes . And there not expenseve . Cool place to attend . Would i go back most defently ‍ read more

Friendly fast service Professionals Pleasant Dr Rodriquez Clerk Alex excellent service very informative and professional Maria helpful n friendly read more

I love this place. Dr.Hernandez is very attentive and down to earth. I've only had pleasant experiences with all of the staff. The wait time can sometimes be a little long, but in my case I have needed to dilate my pupils. The wait time comes from the waiting for my pupils to dilate. I don't understand some of the bad reviews complaining about too many family members being in the waiting room. I'm glad they're allowed, because believe it or not, even full time moms sometimes need glasses too ‍ read more

The lady broke my sunglasses & bent the other side!!!! Like seriously you guys are supposedly experts , and can't even fix glasses ??? Lol all she said was "sorry". IF YOU CANT DO A JOB OR DONT KNOW HOW JUST TELL THE CUSTOMER SO THEY CAN FIND ANOTHER PLACE!!!! read more

Dr Hernandez Optometry - Came for a reparation glasses were wide , & walked out with broke glasses ! - Optometrists Near Me - Huntington Park, California

I have been coming here for ever and I always get an amazing service specially Hugo. I will always recommend family and friends. read more

How are you going to dilate and make my vision blurry right before an exam. I don't trust the Rx I got from your office.

One year attending this place. And my last straw has been drawn, I've been trying to fix my sons glasses for over 4 months each time I go in there's a issue that the computers are down that there's no one who can fix them. My son has one blind eye the fact they think it's ok to turn us down with out fixing the glasses he NEEDS bad service specially the lady in the front! Take your business else where. The only reason it took me this long is because I actually like the doctor.. but if you like to wait over 2 hours with appointment be my guest. read more

For a community based optometry I love the great selection they have. I went in and they accepted my medical (not many places accept it in the area). I've been to other optometrists and they would charge me 300+ $ for a pair of glasses with hi index and anti- glare, here I could get two pairs for that price. Also the staff is amazingly sweet and patient and even with Covid19 any one can try on frames. They have a young lady that sanitizes the frames, seats, doors, tables, and checks patients temperature. I liked how considerate and detailed they are I will definitely come back next year! read more

Dr Hernandez Optometry - Free travel lens cleaner. - Optometrists Near Me - Huntington Park, California

Edit: My sister's case has been resolved and has received a partial reimbursement for her glasses. Hugo was very understanding about the situation and tried his best to help my sister out. My sister has been trying to get a pair of glasses from this establishment for nearly a month now. After her first eye exam, she received a pair of glasses that were not the correct prescription. She had to go for a second eye exam, only to later receive a pair of glasses that did not include a feature (anti-glare) that she paid for. The office allowed my sister to keep the glasses with the missing feature in the meantime while the third pair arrived, but she has been getting headaches because of the lack of anti-glare (she's had recurring headaches since the first pair of glasses). Furthermore, the office's associates claim that their supplier is to blame for the glasses' shortcomings, though they refused to compensate my sister for the inconvenience. Essentially, this renders their clientele as collateral damage because of this office's poor taste in suppliers. I understand that we are currently in a pandemic, but I believe that we've had enough time to adjust, especially when a billion dollar company like Carl Zeiss is involved. Overall, I'm very disappointed with this service and regret referring my friends and family to this place. read more

Staff is very organize here I totally recommend this place if you want to get a prescription for glasses . Besides the sell a variety of brands like Gucci , Oklay,Kenneth cole and much more read more

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Went in to pick up my glasses waited over 45 minutes just to pick up glasses people who walked in after me were attended before I was no chairs to sit in lobby also no chairs to sit in while trying on new glasses plenty of staff working but all talking about personal life only one person helping customers... highly disappointed never coming back here and I been coming here for years.... read more

Carmen at the front desk has excellent customer service. The new doctor Hernandz was very thorough I really enjoyed service and follow up attention even though I went the wrong day My appointment was for the following week with doctor Johnson which I also was very pleased with I'll continue to be your customer read more

I've been coming here since I was in middle school. (For quite some time now) I love the attentiveness and caring attitude everyone carries. Maria at the pretest is so helpful in answering questions and making sure you feel comfortable. read more

I visited this optometry for an eye emergency, and the staff was beyond helpful and kind. They accepted me for a walk-in appointment even though they were very busy. Dr. Lee was very helpful, would 100% recommend this office. Thank you guys for a great visit! read more

Been coming to this eye doctor for a while now and the staff is always super friendly and attentive. It's always being cleaned and my wait time is minimal. Perhaps it's the time I come in (which is early morning) but my wait time + the time it takes to run exams is typically under an hour read more

I always go here for my glasses. They accept medi-cal which is always beneficial. If the office fills your prescription it'll be like a two week wait. So fast, efficient, clean and polite. read more

Carmen is very sweet! She makes the visit to the Optometrist so much better. We have made our appointments for years with her. Everybody in my family utilizes glasses. From our mom to our 6 year old little sister. And Carmen makes the whole check in & Check out process so easy! Dr. Hernandez is ALSO amazing! Would really Recommend to everyone! read more

The staff at Dr Hernandez is always nice and very helpful. I have been coming here for more than 10yrs. I've been seen by Dr Fragoso and Dr Hernandez. They provide great service and they answer all the questions you have. They have a good selection of glasses and they are pretty fast at delivering your new glasses. read more

I went for my first time and it was very welcoming. I went in for an eye exam and new glasses. Jesus helped me pick out some really cute glasses that fit my style really well. He made me feel very comfortable and really listened to any questions and concerns I had. The rest of the staff were nice. Their Covid guidelines helped me feel more comfortable with the social distancing and masks. Great service! read more

This place is not what it seems. I went to the optometrist with my mom and found many problems. When we got our glasses, they needed to be fixed in terms of the glasses. They were loose and different from how we paid for them. Not to mention their measurements on the glasses had to be double-checked due to their team's faulty examination. Their service as well is not excellent. Many employees are either just not helpful or unprofessional. read more

I have coming here for years! They are really prompt and right with COVID they are really taking care of everyone!

Got some new glasses and contacts from this office again. Robert was very helpful and patient with my indecisiveness. I have to work on a computer daily all day and he advised I get blue protect on my glasses to help with computer glare. My glasses fit great and have all the necessary upgrades that fit my lifestyle. I've been going here for years and Robert is always helpful and professional. read more

Dr Hernandez Optometry - Optometrists Near Me - Huntington Park, California

I don't normally write reviews... but i had a great experience here. I came here without an appt and did not have to wait for long. Place is nice, staff is very friendly and professional specially Robert who did my eye exam. He made me feel comfortable and aswered all my questions. I decided to get contacts this time, but will definitely be back for a pair of glasses. They have a great selection. I haven't had good experiences in other optometry offices in the past, which is why I never go back. This time however, I know i will definitely be back and even refer family and friends here. read more

I grew up coming to this location for over 10years, when they were located between Saturn on pacific. I recently moved and changed insurance plans. Since it was time for my check up I called on Monday 11.4 to make an appointment Gloria made my appointment even after I told her my situation of a different insurance. Once I got to my appointment 11.6. As always wait time is over 20mins, I get my name called after a 20plus mins waiting to be told that my insurance isn't cover!!! Wait, I call Monday and told the lady over the phone I was with kaiser if I still went with them to check my eyes and was told yes and proceed with booking me in. Of course once I said I wanted to talk to a manger the front desk girl said she was manager (typical) and I said well what can we do about this situation cause I spend over half an hour here and pay parking . She told me to sit while she talk to her supervisor. Another 20mins pass , and I got up to be told , supervisor had step out if I wanted to continue to wait. Wow , MANGER did it occur to call me up to let me know and not just have me waste time .NOPE. I said well your management and can't do anything and supervisor is no where to be found. Who do I need to talk with the doctor? Now this is where is got creepy . I was send to a room in the back with no light , only the light just nearly coming from the hallway. I told the doctor as soon as I saw him. Dr.Hernandez , I didn't feel comfortable what where we going to do there. He then just went on explaining me what I already knew and the reason I called on Monday while booking the appointment. He said all he can do was offer me a discount on a pair of selective glasses meaning the knock offs. And for me to pay the exam. I then told him to explain to me, why would I pay for an exam when I just found out to go to my kaiser Facility . What would be the point of me paying ? All I wanted was to get Reimburse for my parking because of his staff Disclaimer. It wasn't fair I had to do a drive from pico Rivera . And well you can guess he didn't . He said to pay the exam or leave . I got up and he was behind me all the way to the lobby till I said to stop cause it was uncomfortable. I then turn to ask for the names of the staff. I guess his used to his regular hp clients that don't speak up or Impress with discounts read more

Hugo was so helpful and professional. He helped me choose my glasses and they were ready before the holidays. I didn't feel rushed choosing glasses with him and he helped me choose what type of lenses I should get! read more

Love coming to this amazing office from doctors to staff member they are patient and informative. I've been coming to Dr. Hernandez since I was 10 years old, two decades. read more

I went for my eye check up today and Mosis was a very nice gentleman he helped me a lot with picking out my glasses he has really good customer service read more

I was very pleased with the customer service Robert gave me and my husband last time I went I had a bad experience but I gave it a second chance and I will definitely return just because Robert was great he was very detail and gave us options thank you very much I work in customer service and I appreciate when someone goes above and beyond I will sure ask only for you when me and my husband return. read more