I've been going to this ophthalmology office for many years, and it's amazing! The staff is…read moreconsistently kind, professional, and attentive. The doctor is especially thorough and attentive, and always takes the time to explain things and address any questions or concerns. It's clear that they genuinely care about their patients. I highly recommend this office to anyone looking for excellent eye care. I'm very grateful to have found a place I can trust for my eye care.

Back to see the doc. Appt 8:30am Dr just walked in 9:54am. So he's starting the day backed up…read more Saw her for 5 minutes and was in a hurry to leave the office. Gave her an alternative for her eye issue instead of what he was supposed to do because it would take too long and he was behind. But early is better than late. Only waited 2 hour verses 4 hours. It seems that they get upset if you request your prescription. The wait for glasses looked long as well. Wasn't going to sit for another 2 hours waiting. Didn't ask to reschedule.

Staff are kind and helpful. Exam was quick and Dr Estrada was great, polite and discussed my exam…read moreconcerns. Got to pick out Prescription eye wear of my choice. Many selections of eye wear. I highly recommend this office for eye care. Thank You. Kathy I.

From the moment we walked in, the experience was exceptional. I brought my 18-year-old daughter in…read morefor her very first professional eye exam, and naturally, we didn't quite know what to expect--but the entire staff made us feel completely at ease. The doctor was incredibly patient, taking the time to explain every step of the process in a way that was clear and reassuring. They didn't rush through anything and made sure my daughter felt comfortable asking questions. It was obvious they genuinely care about their patients, especially first-timers who might feel a little nervous. The office itself was clean, organized, and welcoming, and everything ran right on time. What really stood out was how thorough the exam was--it gave us real peace of mind knowing her eye health was being taken seriously. This was such a positive first experience that my daughter actually said she's looking forward to coming back--which says everything. I highly recommend this office to anyone, especially parents bringing in their kids for their first eye exam.

I hadn't seen Dr Montoya in 25 years since he did my LASIK surgery. He offered the highest…read moretechnology at the time and I had 20/20 vision this whole time! Dr. Montoya, his wife and the entire team have a passion for serving. I love that Dr. Montoya is always researching to be the best in his field and sharing his knowledge on various platforms. From the moment I walked in, the staff made me feel welcomed and comfortable. Everyone was so kind, professional, and attentive throughout the entire visit. Dr. Montoya and Dr. Guillermo took the time to explain everything clearly and made me feel truly cared for. The office was clean and organized, it can get crowded but the whole process was smooth with several admin professionals assisting. You can tell they genuinely care about their patients in the community and providing quality care.

Dr. Montoya did good work on my mom, and we appreciate the care he provided. However, our…read moreexperience with the front office staff was very disappointing. I brought my mom in for a follow-up appointment, and the front office staff told us that no one was allowed to accompany her because it was "office policy." This was confusing because I have read comments, including one from Dr. Montoya, stating that patients are allowed to have at least one person accompany them and the last time I came I was able to be with my mom. In addition, the way the front office staff spoke to us felt rude and unprofessional, which unfortunately took away from the positive experience we had with Dr. Montoya. Because of this, I would not recommend this office to others and we will not be returning again.

Dr. Lalezary is excellent! He performed several laser treatments on me with expertise and my vision…read morehas improved substantially! He is caring and was very understanding about my fears and concerns going in. The staff are so very welcoming and nice and helpful! So very happy I found Dr. Lalezary!

Knowledgeable smart physician who is caring and make you feel at ease during a difficult time (I…read morehad a detached retina). Hope it doesn't happens to anyone, but if you have retina issues, definitely go to him and his excellent staff.

My father recently had an appointment at Buena Vista Eye Medical Center, and unfortunately, our…read moreexperience was very disappointing. The receptionist was extremely rude and unhelpful. As my father's caretaker, I help manage his medical appointments and healthcare information. However, she refused to communicate with me and insisted on speaking only with my father, despite the fact that he does not always know or remember all the necessary details regarding his care. Her attitude seemed especially dismissive because it was close to closing time. The staff member who brought my father in was also unprofessional. She appeared rushed throughout the visit, was overly impatient, and made uncomfortable facial expressions toward my father that made him feel unwelcome and disrespected. I would not recommend this office to families bringing elderly parents or grandparents. Patients deserve to be treated with kindness, patience, and respect, especially older adults who may need assistance from their caregivers. Based on our experience, the customer service and professionalism at this office were very disappointing.

If I could give this please zero stars I would. I saw Dr. Gonzalez and rushes exam and does not…read moregive time with asking questions. Very rude. The front office staff multitasking while it's my turn and lets other people cut in and work on their stuff. Please stay away from this place. Only reason I came to this place was for a consult due to a referral.

I brought my Kids to get their routine eye exams The staff are very helpful and attentive usually…read moremy kids get scared going to any type of doctors but they were very relaxed here. My son has to wear glasses he likes these blue Oakley frames so I told him I'll get them on our next visit. I hope they are still available on our next visit. Big thanks to the assistant Denise she is very helpful. the location is very clean inside they have parking in the front depending what time you go there the front parking slots might be full but they have free parking in the back area.

I loooooveeee this optometryyy. Been going for 3 years and I haven't gone anywhere else. The staff…read moreamazing, the doctor amazing, customer service amazing!!!

The clerk at the front desk attended me alright she was a bit disrespectful and was trying to get…read morerid of me when i confronted that the eye glasses i bought weren't the same frames as I previously chose . The clerk claimed that i was wrong and that the glasses that medical delivered were the one i picked even on the receipt it didn't say what glasses i deposit down payment on so she basically tried to convince me that i was wrong and that if i wanted to talk to the doctor i would have to come another day her attitude was unprofessional and did not end up helping when i came the next day to talk to doctor alexander he also was trying to convince me that if i wanted the other frames i already deposit money on the day i had my appointment i would have to give more money to get them . Very unprofessional they did not tell me from the jump fraud .

Never coming to this place again! They told me that with my insurance my glasses were gonna take a…read moreweek to get there. A week passed, two weeks passed, we're on the third week and all they told me is "they should be in this week" smh. This place just gives you the run around. Very unprofessional.

excelente servicio, la doctora se toma su tiempo en el examenN , Lentes de buena calidad tambienread more

I have been going to Dr. Lovato for approximately 10 or more years! Why? Because she's professional…read moreand courteous. When I walk in she greets me by first name, which I appreciate. I know whatever exam I'm in for, glasses or contacts, is exactly what I am going to get. She does not try to get me to do unnecessary exams or make unnecessary purchases and she even gets me the best deal in contacts. It is my opinion that Dr. Lovato is in the business of eye health and not in getting her patients to spend on unnecessary items. Highly recommend!

First time coming to this place and I'm a very satisfied customer, the ladies very nice and…read moreprofessional and was able to get my glasses the same day. I would strongly recommend the place to anyone in need a glasses I was helped by Lilian De Leon and Jocelynn Arrieta ask for them if you go they'll take good care of you

I came here a couple weeks ago as a FTP, I called the same day and they were very accommodating and…read morewere able to see me the same day. The staff in the front was Polite and helpful. I like that the forms you fill out is not on actual paper, it's laminated, so I like that! The Dr. was great, she explained everything throughly, and I was in n out within an 1 1/2 . Definitely will be coming back!

Dr Tran and her staff, including Melissa, Jackie, Alejandra, and the latest addition to the awesome…read moreteam , Ruby, made our visit a very pleasant one for the second year in a row. They have a very good selection of inexpensive frames for the frugal shopper and for customers that enjoy high end items as well, and everything in between. In addition they have a section just for children's glasses as well One is bound to save with VISIONWORKS in BG, in fact both times i saved more than 40-60% per frame, on 4 frames (saved hundreds) The staff are never pushy about making a sale as they are in other places, and Melissa gave us some of the best customer service i have ever experienced. Dr Tran Is always extremely patient with me and my hundred questions, well maybe only 30 questions, and she is always very thorough with my eye exam. She has 3 machines that test ones eyes and a remarkable NIKON camera (retinal scanner), that although it costs a bit more (i paid $49), is well worth it to make sure one's eyes are healthy, especially if you are over 60 as i am and have hypertension or hyperglycemia/hypoglycemia or two out of 3 as i do My vision is precious to me and after going through a scare last year, Dr Tran's NIKON left me assured that there was no permanent damage to my eyes in an instant, no long wait and sleepless nights, so when they suggested the NIKON exam, i immediately agreed and thank GOD all is well once again

Loved my experience here !! The ladies upfront were very…read moreattentive and friendly , did not feel rushed whatsoever picking out my glasses , it was my first time ever getting an eye exam and I couldn't have asked for a better visit . this Visionworks location will be my go to . Thank you so much to Dr. and to Melissa for helping me choose my cat eye glasses