I left a five star review for this business before the ownership changed. This time my husband and I are very disappointed with the service. We ordered 3 pairs of glasses and all of them had issues. My glasses took 3 weeks to come back from the lab. Together with the glasses I was given back the original little bag with the original parts needed for the assembly of the glasses. I was told " these are extra parts, not needed ".After two weeks of using my glasses the screws and temples staring falling a part. I realized the lab didn't use the T plastic and metal washers that were included with the Gucci frame. They sent them back to the lab and I patiently waited for 3 more weeks. This time the glasses came back with the lenses cut in a different shape. They sent them back to the lab again. After 3 more weeks the glasses came back in worse condition. The frame was damaged and the original parts were never put in place. The store replaced my frame with the same exact one they had in their showcase but they couldn't put the original parts in the new frame because the wholes in the new lenses were made smaller than it was clearly described in the instructions that came with the frame. So they put some random washers than while l was trying them on they popped in my face and again 9 weeks of waiting time served nothing. Its true they returned my money back and replaced the frame trying to cover up for the unprofessional work of their lab but at the end of the day l waited 9 weeks and l never got my glasses done. In the case of my husband both pairs of glasses didn't work. For the first pair he waited 3 weeks to come back from the lab. He couldn't see well from one eye so they sent them back to the lab for 3 more weeks. When they came back the lenses were different colors from each other. Pictures are attached. The glasses were resent back to the lab for 3 more weeks. This makes it 9 weeks and after all we thought it will be okay but we were wrong. After two weeks while in a business trip abroad one of his lenses fell on the floor and the screw was lost. He spent the whole afternoon looking for a place to repair them and ended up replacing the gold color screw with a black random one. His second pair of glasses is not working well too but we are afraid to go back to fix them because all the time something worse happens. So we call our experiences A NIGHTMARE. Absolutely the worst service ever. We don't recommend the business. read more

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Poor business practices and inaccurate prescriptions. Never able to use the overpriced glasses due to a bad prescription and their unwillingness to resolve the issue. read more

Horrible experience. I went there for an eyeglass prescription, paid them $180 and got - - - - NOTHING. So, I'm not sure how good these folks are at prescribing glasses, but I can assure you that they are experts at milking every last dime from your pocketbook. read more

Wonderful staff! I'm always greets with a smile and asked how I'm doing . The ladies here are very helpful and kind . read more

I had an excellent exam at this facility. Doctor Mah is very knowledgeable and clearly explains the tests and results. She took her time to provide outstanding patient care. The staff was familiar with insurance and helpful. This is an example of what every vision care facility should strive to become. read more

Amazing facility, lots of high end choices at great prices. Dr. Mah was incredible! Will be back for my yearly! Thanks!

Great office. The front office knows what she is doing and can adjust your glasses perfectly. Dr. Lee is professional and very through. They have a great selection of frames that actually fit my face. Always something with a little flare, which I love. read more

Dr Mah and staff are top notch. Wonderful explanations for eye conditions and potential issues to monitor. Great "bedside manner" and puts one at ease. The staff are very efficient and hospitable. Good selection of eyewear and helpful suggestions for fit and practical application. Glad to have found this practice! read more

Dr Mah and her entire staff are exceptional. Dr Mah is very patient, caring and passionate about her career. She also leads by example to her staff. Dr Mah and her staff treats me like family and they make sure that I receive the best service while I'm there. I recommend anyone who is seeking the best eye care to visit Vision Gallery. You won't be disappointed. read more

I initially came to Dr. Nga Le because it was close to where I lived. Even though I have moved, I continue to come here because she is the best optometrist out there. She is very thorough in her exams, and makes the time and effort in ensuring that your prescription is correct. She's very nice, and absolutely cares about the patient. I once had some irritation in my eyes, and called her up. She said that she'd be able to see me right away. She checked my eyes, and then gave me a referral to an opthamologist, as she suspected I had an ulcer. All at no charge to me (unlike some doctors who charge you for even making eye contact with them). I feel absolutely comfortable in trusting my eyeballs to her. If you're looking for an optometrist, I couldn't recommend a better one than Dr. Nga Le. read more

Excellent Service. Staff and Doctor were Very professional and knowledgeable! Will definitely refer my friends n family.

No negative words to say about Vision Gallery! The staff is so kind & helpful! Christine helped me pick out the perfect glasses and was so patient throughout the process! I highly recommend! read more

What a great little place. The doctor is softly spoken and cares about her patients. She took the time to explain potential issues and was patient and kind. They have a good range of modern frames and the front desk lady was informative and happy to help. I can't wait to go back for my glasses. read more

I have never felt compelled to write a review on Yelp until now. Dr. Nga Le fit me in right away without an appointment, was very thorough in her exams and took the time to explain everything to me. It was immediately apparent to me that she knows what she's doing and is very knowledgeable. On top of that, she was very pleasant and accommodating, even calling me on her day off to assist me. read more

Excellent eye exams and service by Dr. Le. She takes the time to do outstanding detailed eye exams and makes sure your prescription is exactly what you need. She is also kind and helpful. She has a good selection of frames and Jessica at the front desk is always willing to help if needed. I highly recommend Dr. Le. at Vision Gallery. read more

I made a yelp account JUST to write this review for Dr. Le! I honestly don't know what I would do without her. She has been taking care of my eyes for years; I think we're about to hit 10 years! She is patient, sweet, and super knowledgeable! She always makes time to fit me into her schedule, which is awesome since I'm always running around. Katy is a bit out of the way for me now, but I couldn't see myself letting anyone else look into my eyeballs-- she is worth the drive! Jessica is great too! They both make me feel welcome every time I walk in to visit. All in all, Dr. Le is who you need to go. She treats you like family and not just a patient. read more

I have been seeing Dr. Le at Vision Gallery for years and have any paid out of pocket because she is so thorough and I feel like I always get the exact prescription needed. She also is great at tracking your eyes and making sure all is well. I look forward to going to the eye doctor once a year! read more