Maria always impressed me with hard work and exceptional customer service. She was very thorough when cleaning my teeth. I'd highly recommend my family and friend to come for the teeth cleanings and checkups. read more

I've been going to Dr Chen for 6 years now, even did my braces through him. The team there has always been professional and friendly. And he's local which is a huge plus for me. read more

After 4 long years (2 with invisalign, 2 with traditional) Im finally done. Special thanks to Flora for being the best anyone could ask for!

The office is nice and clean. Also, Dr. Chen and his staff always provide excellent patient services for my entire household.

I've been a patient here for 7 years and have had nothing but great experiences. I've had root canals done, deep teeth cleaning, and braces, all have been great. Let me tell you why you should come here. Before coming here I was fearful of getting any kind of work done. I had a dramatic experience as a child and feared the dentist. VIncent Chen DDS eased my fears he seriously has a gift. The injection you get to numb you before I got my root canal done was PAINLESS! That's right you read it right, you do NOT feel the injections it's amazing, my root canal was pain free from start to finish. What more can I ask for. The staff is great everyone is awesome here friendly, and very welcoming give them a shot you won't regret it:) read more

Everyone was very nice. I felt safe with the Covid protocol that they had in place as you come into the office. I have other family members that go to this office. Thank read more

Excellent customer service! In addition, they take Covid precaution/ infection control seriously. The dental office is very clean, staff frequently changes their gloves especially in between patients, they wear PPE and disinfect after each patient. I am going to their dental office for my braces and it's only been 3 months and seen changes/improvement on my teeth. Thanks to Flora and other staff! I appreciate your service and keep up the good work! read more

I have been going to this orthodontist for about 2 years now. flora the ortho tech is aaamazing, she makes me feel comfortable, she always checks on me when i'm in the chair to ensure i am good. she's excellent at the art of teeth straightening and bite correction my teeth have been transformed beyond belief and i still have work to do. i have recommended a few co-workers, friends, and family to Dr. Chen's practice because they're really good and are a full service dentistry. they are also open on saturdays which is truly amazing! go check them out you won't be disappointed! read more

I always have a great experience when I come to Dr. Chen's. My hygienist is the best! My teeth always look amazing after. The staff is super friendly. I highly recommend Dr. Chen's office. read more

I'm not a fan of going to the dentist (never have been) but I don't mind coming here so much. Dr Chen is great. I never have any discomfort when he gives the numbing shots. He's honest during his assessment and recommendations. I don't feel like he tells me what I need to do just to make a buck like many other dentists. His staff is great. They are all very friendly. I've been coming for quite awhile and I feel that most of his staff have been there for awhile. If it wasn't for his staff, I would never have learned about Care Credit which is a fabulous resource for medical/dental/vision care. I highly recommend Dr Chen's practice if you are looking for a new dentist. read more

Great overall experience. As a new member to the area I was looking for a new dentist. I reached out over the phone and they were able to get me in the same week. Check in was quick and easy, I filled out the forms online so front desk did not have me waiting for more than a couple mins. Maria was my dental hygienist, she did an excellent job letting me know the condition of my teeth and recommendations for areas that needed improvement. For the first appointment it went very quickly with x rays and diagnosis. The cleaning went smoothly, it was much more comfortable than my former dentist. Once Maria finished, I met with Dr Chen and did a quick check and gave his update. He did recommend some areas that requires braces but was not forceful. This will be my new dental office going forward. I am pleased with the overall service. read more

The team at Dr Vincent Chen are always very friendly, efficient and thorough the establishment is well kept and from the reception to the hygienist to the Dr himself all provide excellent customer service , never kind going to this dentistry read more

Best dentist around.......Dr Chen is honest and has integrity. He provides a wide variety of dental procedures at high quality. He only performs dental work that is actually needed! No hidden surprises. The staff is very friendly. Office is clean and they have a large parking lot, easily accessible from highway 80 and 4. read more

A co-worker referred me to Dr. Chen & after reviewing his Yelp reviews, my husband & I decided to schedule our appts. We were looking for a new dentist too. Dr. Chen & his staff are so friendly & welcoming. I had my 2nd appt today to fix some old chipped fillings & he was so gentle & talked me through every step. If your looking for a new dentist, look no more & schedule your appt now with Dr. Chen. read more

I have been going to Dr. Vincent Chen for many years & other dentists but I have to say he's the best one that I have gone. My kids and I came back to his office because we had a very uncomfortable experience with other dentists. My cleaning at other dentists was very painful where my gums would bleed and in pain. The hygienist did not even give you a heads up that your bleeding etc. Dr. Chen gives the best painless local shots which no other dentist does!!! My daughter got many cavities. She came back to the office for the remaining fillings and discovered more right there. Dr. Chen did not bill me and did not chargene for the co-pay. They just bill our insurance. I recently had my 4 cavities filled & again painless. I mean you didn't even know that he was giving you the shot. His staff really takes care of you and that really make a big difference. I am really into great customer service and this office has nailed it!!! I would definitely come back and refer my friends to him!!! read more

Dr. Chen and staff are very pleasant and wonderful to work with. They are very professional and I am very happy with the work done. They are always very willing to accommodate my schedule when I want to come in for an appointment. I never felt pressured in getting unnecessary work done if I don't have too. My son had his braces here and was happy with the outcome. They were very nice, warm & friendly during the whole two year appointment for the braces. I would definitely recommend everyone I know to go to Dr. Chen. read more

Had a very pleasant experience at Dr. Chen's office. Starting with the wonderfully warm Insurance Coordinator Alejandra at the front desk, followed by the professional hygienist Charisma, who definitely lives up to her name. Spent the majority of my time with her, and it's always wonderful when you have a hygienist who takes the time to explain what she's doing, and makes sure that you feel comfortable. Also a great conversationalist and person overall. Dr. Chen was also very professional and efficient, and made me feel at ease. Overall great experience, and will be back. read more

I had the best cleaning I have ever had in my life! And I pride my self in taking really good care of my teeth. The entire office is excellent and Dr. Chen is absolutely wonderful! Best practice ever! read more

Today I received my first treatment (besides a regular cleaning) and everything went just as explained. I'm NOT the biggest fan of the numbing shot, but this was the first time EVER when I didn't feel anything. Dr. Chen is a magician! If you are looking for a clean, efficient, and customer service friendly environment then I recommend this office. You honestly can't go wrong when coming here!!! read more

I've been a patient of Dr. Chen for over two years. He has lovely,, bright offices with friendly, efficient staff. I had an implant, several fillings and several teeth cleanings. Dr. CHEN is an experienced dentist who does excellent work. He took great care in getting my implant just right. I am very happy with the results. The dental hygienist is gentle and thorough. Thank you, Dr. Chen and staff! read more

Always a pleasure to get my dental work done at this office. Great doctor and even better staff.

First, Dr. Chen and his staff are all professional, super friendly, and accommodating. This has been, by far, my best experience in a dental office in years. I knew I would be in good hands from the start. When I called Dr. Chen's office and spoke with Sherry (sp?) who was friendly, knowledgeable, and understanding. She helped to ease my anxieties about going to a dental office and was able to get me an appointment quickly (less than 1 week). When i arrived for my appointment, I was greeted (had my temperature taken) and the atmosphere was very calming and clean, the office was also properly practiced covid-19 protocols which further alleviated my concerns. I spent virtually no time in the waiting area before I was taken back. Flora is who worked on my teeth and she was so sweet, gentle, accommodating, and friendly. It was my first time at this office but was made to feel like a regular. I will refer any and everyone to Dr. Chen. This office is legit the stuff dreams are made of. I am so pleased with my visit and happy that I found this office. 13/10 would recommend!! read more

Dr. Vincent Chen is very professional and friendly. The offices are clean and modern and the staff are great! I've had different procedures with Dr Chen he's always made sure I felt no pain, the best dentist I've ever had! read more

Dr Chen I am done with your office. Do you forget that you are in an office building with like 10 other dentists there?! I walked in to set an appointment for the soonest available time and was given a 5 PM time by the receptionist the following day. I was given a form since I had not been here in a year to bring back the next day. I even rescheduled an appointment with one of my customers to be here by 5 PM. I show up the next day and the door is locked!!!!! You gotta be kidding me. This had happened to me once before when I had scheduled a morning appt and no one was there when I showed up. If you don't want my business fine but don't make me lose out on my business. People don't believe the hype from these other people this place will let you down at some point in time. Be it for messing up your appt or something else. Buh-bye. read more

As always is the case, I had excellent service. Dr Chen and his staff are very friendly, clean and professional. I have been a patient of Dr Vincent Chen for a number of years. I recently moved over a hundred miles away and I still drive down to his office for my dental care. Absolutely worth it. read more

My best dental experience has been here at Dr. Chen's office! I appreciate the clean & tranquil office, professional staff, and knowledge of the dental hygienists! I always trust that I am being well taken care of here! read more

I have been going to Dr Chen for years; I came to him after having a few bad experiences with Dental offices in the bay area. I have never felt so comfortable in a Dental Chair, Dr Chen is GREAT!! Really professional team, I have to disagree with some of the negative comments; I have always received a reminder message before from Lu (thank you for being on the ball). Suggest: always give the office a heads if your number has changed, just a thought..... I made that mistake... I have had quite a few procedures, which was performed in an Excellent manner, I have never had to go back for readjustments. What impressed me about the place was the State of the Art Equipment, and the all round professional demeanor of the staff, especially Ashley. I have found other dental offices to pushy when it comes spending money on procedures, and it was a relief not to have that practice at Dr Chen's Office, he's a straight talker and very honest. read more

Dr. Chen and his staff provide exceptional dental services and consistently demonstrate professional and medical excellence. The office is modern, welcoming and squeaky clean. It's refreshing to experience the patience and thoroughness of Dr. Chen and his staff, regardless of how minor or major of the procedure being performed. Additionally, he's been able to provide same day appointments in cases of urgent dental issues. While my current insurance is contracted, I would gladly pay cash to retain Dr. Chen's services as he's been nothing less than outstanding and compassionate in the 10 plus years he's been our family's go-to Dentist. read more

I've been in the process of getting braces so I have had many appointments in a short amount of time but each visit is always great, I don't hate going to the dentist like I use to and it all has the do with the great staff that Dr.Chen has and you can tell he was a great relationship with them too. When you walk in you are greeted by Vanessa who is always so sweet. The dental assistants Yolanda and Jessica are also super sweet. Yolanda is always so informative and does a great job on explaining what's going to be done or answer any questions you have. The hygienist Maria does a great job with the cleanings and makes sure you are comfortable she also gives good advice of how to keep your teeth and gums healthy. Each visit is always so pleasant thank to the Dr and his group of amazing women. read more

I'm pretty picky when it comes to selecting dental or medical offices. I actually use to work in this building and it's a great location so I thought I would give it a try. I use to be a dental patient of Dr. Mora's which is also in the same building but I switched insurance carriers and he was not contracted with my new carrier. So I called to make an appointment and was schedule for the following week which was great. I was greeted when I entered the office by the receptionist Revi (sp). The office is very modern and the technology is up to date as well. Dr. Chen was amazing. He not only explained exactly what I needed but also did a lot of teaching about dental care etc. I was definitely impressed. I didn't feel pressured at all. I ended up getting a deep cleaning and I'm scheduled for a crown and a regular cleaning as well. Dr. Chen walked me through the entire process and I felt very comfortable. He's also pretty young so I guess we related on that level. I def. recommend Dr. Chen. Very nice office/staff. I will def. continuing seeing Dr. Chen as my dental provider for years to come! Let's just hope my insurance carrier doesn't change! read more

Besides routine dental care (X-rays and cleaning), I recently had a new crown put on a tooth where an old filling was becoming defective and risking further problems like an unwanted root canal. Dr. Chen and his staff (each of whom I've learned is very professional and skilled) did an outstanding job of clearly explaining the situation and recommended fix as well as making it all happen with no fuss, hassle, or pain. In addition to all that, the office is a very friendly place! read more

I moved to the Hercules area about 3 years ago and found Dr. Chen through one of his mailers I received in the mail. I'm a scary person when it comes to dentists, and I needed my teeth cleaned so I took a chance. Dr. Chen and his staff are great! The office is clean, and he has up to date dental technology. He makes you feel comfortable and at ease. I had my teeth cleaned, received 2 crowns and will be getting a dental implant very soon. I trust Dr. Chen. He's not pushy, doesn't tell you you need expensive dental work (when you don't) and gives you options. His front desk staff even took the time to go over my dental insurance explaining what was covered and what wasn't. The only reason I'm not giving him 5 stars is because I haven't gotten my implant yet. Stay tuned for an update! Update! - I forgot I said I was going to update my review after my dental implant. I was so worried and scared when the day came! Getting a dental implant is not only expensive (and I have the best dental insurance), but takes about 6 months from beginning to end. Dr. Chen was fantastic! They drill in the gumline and insert the anchor. This anchor (I don't remember what the medical term is) stays in place for about 3-4 months so it can heal around the anchor. After that takes place, they screw in the implant. I had zero problems and everything went according to plan. I am very happy! read more

I have been coming to Dr. Chen's office for a few years now and have always been very satisfied with the service and the friendly atmosphere. The work I needed has ranged from simple yearly cleaning, to front teeth veneers with which I have been very happy with. I had them previously done by another dentist office and they failed in just a few months. The work that Dr. Chen did has been both solid and looks great. No problems with them for over 8 years now. read more

Generally I don't leave for feedback for dental office, but I just could not stop to give this review for DR. Chen's Office I have been going there from 2 years and every time I go there i get out more satisfied that ever. Recently I had deep cleaning done and I was really impressed by the assistant Maria how much effort and thorough work she did .... Really can't find any other better place for dental care... They are very co-operative and understanding in rescheduling the appointments as well as I have been not able to keep my time due to other priorities.. Love it...!!!! read more

Dr. Chen is a fantastic dentist. He's very professional and friendly. He does wonderful and efficient work. Yolanda, at the front desk, is so helpful and kind. The hygienists Bianca and Jessica are not only wonderful at their jobs but are so fun to talk to. I love that the staff thoroughly explains each procedure and makes everything easy and pleasant. The whole staff makes me feel extremely comfortable and welcome! read more

Dr. Chen is really friendly and efficient. Hygienists are all really nice as well. They are all very straightforward with the treatment plans and the receptionist is helpful explaining charges and insurance coverage. The office is really nice and has great technology. A lot of other dentist offices I've visited seem like they haven't been updated since the 80s, but this office is very modern. I've referred several family members and friends so I'd obviously recommend this practice to others. read more

I can't believe I haven't posted this review yet! This is long overdue. My husband, 19 year old son, and I have been seeing Dr. Chen for about 9 years. Dr. Chen is consistently professional, conversational, knowledgeable, thorough and hands down, 100% THE BEST DENTIST I've ever had, in my 46 years on this earth. His staff, especially Yolanda, Vanessa and Bianca are amazingly helpful, organized, friendly and professional as well. Dr. Chen has helped my family and I with braces, retainers, cavities, veneers, mouthguards, TMJ and so much more. I am pleasantly surprised when I try and refer my friends and colleagues to him and find that they already go to him and love him as well! Dr. Chen is deserving of more than 5 stars but yelp only allows 5. He gets an A+! read more

Highly recommend this place ! Dr. Chen and his staff are so nice and professional . I went to have full exam and evaluation. Dr. Chen gave very detailed explanation about my teeth situation , and suggested professional treatment . I'm looking forward to having my treatment soon . Thank you Dr. and all the staffs . read more

Been coming to Dr. Chen now for a decade or more. He and his staff has been friendly, professional, timely and just fun to visit. He gives very gentle advice, even when you know you have not been good with your oral hygene and he can relate to his patient's needs and situations. My husband who hates going to the dentist, is now extremely at ease with his visits to the dentist. We regard Dr. Chen as more of a friend that we get to see on our visits. I would recommend him in a heartbeat! Plus, he has Saturday and lunch appointments! read more

I had not been to the dentist for a long time, so when I finally did go, the staff at Dr Chen's was great! Thank you so much for being so gentle lol! read more