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Village Optic

5.0 (1 review)

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5 years ago

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Gary Polan,OD - Our dispensary

Gary Polan,OD

4.3(37 reviews)
0.1 mi•Pacific Palisades

Palisadians had the trauma of the fire, then all of us at some point or another were terrorized by…read morethe government, our insurer, and/or a service provider. As I worked tirelessly to help family and friends rally to rebuild, I also assisted seniors who couldn't easily navigate the digital world in remediating their homes. Both journeys brought unique stressors and predators upon our vulnerable population. On President's Day, a landscaping vendor at my parent's home sent yet another email threat in an 8 month campaign of terror (sent only on holidays and weekends) and fraud. Not only did the Landscaper target an individual in trauma from fire, but a senior woman who he knew to be suffering from dementia. Here's how this ties into Dr. Yeh: In direct response to the email, my blood pressure skyrocketed, I immediately lost vision in left eye, and thought I was having a stroke. When firemen cleared me, I called Dr. Yeh on a holiday and immediately got me in soon thereafter. She correctly identified the issue, referred me to a retinal specialist for intervention, and stayed in waiting room with me as I called to ensure I had the appointment. Turn back the clock to the year prior. My January 7, 2025 to do list in town included picking up my first new pair of eyeglasses in a decade after an impeccable, comprehensive eye exam that had my vision better than ever. I was excited, then most of our sweet town burned to the ground. I knew Dr.Polan's building survived. I had contact lenses at Shutters where we stayed for 6 months, but I switch to glasses as night. I could survive without but life's easier with eyeglasses. I had nothing so eyeglasses weren't an immediate priority. I didn't even think of following up with Dr. Polan's (consistently incredible front office) as Palisadians weren't even allowed back into the Palisades for a month. Imagine my surprise when I got a call from Dr.Yeh asking where I was living to send my glasses. I told her and before I knew it; she personally delivered to Shutters. Again, IN THE WAKE OF A CATASTROPHIC FIRE WHERE HER FAMILY LOST THEIR HOME, DR.YEH CARED ENOUGH TO DRIVE MY NEW EYEGLASSES TO SHUTTERS. Good luck getting that kind of care from a doctor outside of the Palisades. I have no doubt that much of the reason for Dr.Polan's reopening was made possible by the devoted staff and Dr.Yeh supporting him. When beat up by life and broken by a predatory vendor, the antidote for healing is connecting with kind strangers and vendors who make anything about life easier. I appreciate Dr.Yeh for being one of those who lifted me up with the highest level of care and competency.

Marta was so empathetic about our house burning down in the Palisades fire. She was so caring and…read morekind in trying to help me with my insurance. Thank you Marta!

Photos
Gary Polan,OD - Up close view of our exam room

Up close view of our exam room

Gary Polan,OD - New Office!

New Office!

Gary Polan,OD - Vision Therapy Center

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Vision Therapy Center

Village Optic - sunglasses - Updated May 2026

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