We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

I used Community Auto for my cars for many years, but they destroyed my Acura MDX. I brought it in…read morefor an inspection, it passed, but Jorge who I trusted thought I ought to have it get engine mounts. $400 plus . I said ok. I dropped my wife off to get 'her' car after the work was done and within seconds of driving it away from the station the car started bucking like crazy. She went back and the mechanic refused to test drive it. The owner was called in and said it wasn't their fault! He got nasty, saying I needed a shrink!? The car was no longer drivable. Suddenly I needed a new or rebuilt transmission. I had to get rid of it. I've never left a bad review for any business, but after denying culpability and losing thousands of dollars for a temporary rental and needing to go get another car, well, there it is. I plan on taking them to small claims court. DON'T TRUST THESE GUYS.

I was having an issue with the Air Conditioning in my Subaru and brought my car here to be…read morediagnosed. The staff was responsive, respectful and very knowledgeable when it came to identifying and properly repairing the issue. I would highly recommend this shop.

Costs higher, quality of service lower…read more The new owner lacks the communication skills required to run a business. Be careful, he will do unneeded work on your car without asking and then charge you for it. Happy retirement Kevin - you are missed.

i've been going to auto world kia to service my car and i've only done so because i thought they…read moreknew best but they're prices are way too high for me i've recently came to Ks auto which is right by my house and had basic problems nail in tire and my splash shield was damaged which would've been a $1000 fix is now only 50 dollars i was worried id get overcharged but these guys are pretty great they know what they're doing and they're service is very good came to get my splash shield fixed the man fixed it in about 10 minutes and im really happy with the work even told me i needed an oil change which i'll be coming back to get from them they earned my future business

The guy was recommended to me by a neighbors cause I had an ABS issue with my car. I called them up…read moreto see if they have a recommendation for a tow truck no answer. I live down the street so I walked up. The guy at the front desk moved beyond slow and couldn't even recommend anyone locally for a tow truck. He didn't even know what a tow truck was and he seemed lost. I know, Night Shift guys pumping gas may not know who to recommend. I got a tow after hitting google and had the car dropped off. Spoke to the owner the following day at 7. Explain the situation with my car with the ABS lights. He told me he'll look at it at some point during the day. That I just gotta give him time cause he's jammed up and to call in the afternoon to see if they had a chance to check it out. I called at 1 o'clock and a lady answer the phone told me they were just about to put the car into the bay to work on and call back in about an hour. I call back in an hour. The owner picks up and start screaming at me like a lunatic. I've never been spoken to such a way in all my years working customer service and dealing with the public; he was screaming at me so much my boss could hear him over the phone and we were looking at each other horrified. Like I told him I understand you jammed up I was just told by the young lady you were bringing into the bay in an hour ago and call and see if you figure out what the issue was. I can't get off the phone. He would not let me get off the phone screaming at me for over a five minutes and how they still did it look at the issue on the car yet. I called him back later in the day as I'm about to leave work at 4 and I told him I just need to know if you have an idea what the issue is and if I have to make arrangements for the following day for a ride; and again screaming at me like a wild lunatic to only call me a half an hour later and they fixed the car quoted me 300 when I got there it went up to 500 and change. And again he kept yelling at me that I wasn't giving them time and how dare I call. I refuse to do business with them again and I do not recommend them to anyone there is no reason to speak to a human being that way to carry on like a psychopath and as it is, I gotta take the car now to another mechanic this morning cause the brakes aren't working after what they did. Very poor customer service attitude, and I am incredibly angry and disappointed in the way I was treated and spoken to and that the amount of money I spent I gotta still take my car to another Mechanic. If I could get this place a negative star I absolutely would. I would never do business with him again. I won't even get gas with them again. I've never dealt with such horrible customer service.

The team at T & S has been the most capable and honest I've worked with. They have gone above and…read morebeyond to make sure I was informed every step of the way with repairs and costs, which have always been fair. I just had all my suspension struts changed, not a small job. Could have been a 7 hour job. Steve got me right in and the job was done in less time with a fair price. Everyone is like a old friend. Love this service center and will always be back.

I was very happy with American Muffler Shop. Raad has been so kind and helpful explaining things to…read moreme. I found the prices very reasonable too. The value was great. I wouldn't hesitate to recommend American Muffler Shop to anyone.

I had an amazing experience with this company. I needed muffler repair and they fixed the issue at…read morea reasonable price

"Muy agradecida con el excelente servicio en Dynamic Auto Tech. Estoy muy contenta con la atención…read morede Junior, Christian y el Sr. Marcos, quienes fueron muy amables, profesionales y atentos en todo momento. Mil gracias por su ayuda, los recomiendo al 100%."

Rip-Offs!!!! HORRIBLE!!!! I used to live next door to this place and I figured since we were…read moreneighbors they would do the right thing, but boy was I wrong. I was in need of a vehicle and spoke to Mike at the shop and decided to purchase a Dodge Durango. When I looked at the car I noticed it had an Alpine Stereo with a digital screen in the dash. When I went to go pick up the car after I had paid for it, "Mike," lied and said the radio wasn't working. There was nothing wrong with the radio because I turned it on when I looked at the car. So, now I have the car with a cheap radio and as I'm driving to work on a rainy day all of the sudden a cascade of water dumps into my lap from the sunroof!!! The sunroof wouldn't completely close and was ajar. I got so sick of this car I ended up getting rid of it and bought a new car. At this point, I am at a loss for thousands of dollars. The car cut off right in the middle of traffic and began to have multiple mechanical issues. After buying another car I returned and asked, "Mike," why did he sell a car with so many issues? He told me that he has no information on any of the cars they sell. They just sell them and that's it. So, if you are looking for a nice car in front of their shop, my firm advice is to keep walking and go somewhere else, but they will rip you off!!!

I took my 2015 Rubicon to Uniondale Auto Car for an AC that wouldn't turn on. Chris, did a…read morediagnostic and the equipment called for a relay but that was not the issue, they then did more tests and thought it was a blower motor and still was not the issue and some more trouble shooting realized that it was a resistor. I am sure they could have charged me for labor and parts etc but end up charging me for the resistor and minimal labor. Other shops would have charged me an arm and a leg and. This is a family owned shop(father,2 sons and uncle) explains the work and even give you an estimate. I am very impressed with their work and professionalism. You can trust your baby with these guys. I wish I could give them more than 5 stars. - John Merrick

Writing this on behalf of Jacquelyn Ancrum:…read more This is the absolute best auto mechanic shop in the world. I have owned a Mercedes for eleven years, only took it to a Mercedes auto shop. I was ripped off royally, my vehicle was not repaired, but I was charged. Took it to Uniondale auto, and Alex, Chris and Jerry are the best in the world. They are professional, their prices are excellent and they know their stuff. Thank you guys, no one else will ever work on my vehicle.

These guys saved me tonight!! I had a tire leak, very low pressure, and couldn't get home from…read morework. Every local store was closing and didn't want to take me, but they were incredibly sympathetic and understanding, offered to fix right away or if needed put my spare on, even though they were about to close. They were waiting for me when I arrived and were so kind and helpful. Right away figured out there was a nail in tire that I couldn't see, and repaired it quickly at a very reasonable price. I made it home safely for dinner and to put my kid to bed. A few coworkers also recommended this place for this high level of service, work, and cost. Thank you!!!

Had an inspection and oil change done here for the first time. I came here because I REALLY didn't…read morewant to go into Queens to the place I have been going for 20+ years and Mineola Auto Service Station is soo close to home now. I was pleasantly surprised. My old place had a whole area inside to sit and wait. This place does not and I was a little concerned because I have a disability walk with a cane and can't stand for more than a few minutes. Without asking, the owner (I believe it was the owner) grabbed a folding chair from outside on a hot day and set it down inside the store. I was impressed and touched by the gesture. I can't say I won't go back to my old place occasionally but I am do glad to have found this service station close to home