I was very happy with American Muffler Shop. Raad has been so kind and helpful explaining things to…read moreme. I found the prices very reasonable too. The value was great. I wouldn't hesitate to recommend American Muffler Shop to anyone.

I had an amazing experience with this company. I needed muffler repair and they fixed the issue at…read morea reasonable price

11Nov2024 Hello:…read more I cannot say enough about the workmanship, professionalism, courteous treatment received today when I brought my 2012 Buick Verano in for an issue I was having with the Thermostat. I was greeted by Gary and Michael. I explained my issue. Immediately, Michael told me what was going to be involved and the approximate cost. When I returned to pickup my car, they had installed a new AC DELCO THERMOSTAT and GASKET. They pressure checked the coolant system for leaks. They covered all bases in a thorough and complete manner. Also, the mechanic who handled the complete process was fantastic! Once again, I was a satisfied customer. Thank you! Lorraine L. Elmont, NY

BEWARE!!!!!! I went to this auto repair shop for a vehicle…read moreinspection, and unfortunately, my experience was very disappointing. The manager/owner was extremely rude. Instead of treating customers with courtesy and professionalism, I felt dismissed and spoken to in an unprofessional manner. I went to this auto repair shop for a vehicle inspection, and unfortunately, my experience was very disappointing. The manager/owner was rude and disrespectful. While I was waiting, I noticed the employees standing around talking and the owner even came out to ride an electric skateboard in the front of the shop, so I politely asked if the technician had finished the oil change on the car ahead of me. Instead of answering my question professionally, the manager/owner told me I could "stay or go." I found his response dismissive and unprofessional. As a customer, I was simply trying to understand how much longer the wait would be. A little courtesy and communication go a long way, but I didn't receive either during my visit. Based on this experience, I would not return and cannot recommend this shop. I went to Central Valley Auto Repair which is three blocks down on 234 N. Central Ave. Better service. Nick's Auto was a reputable shop for many years under the original owner, John. After John sold the business and retired, the professionalism and customer service that made this shop well respected is gone. BEWARE!!

I had two Mercedes for 20 years - this was the best service department I ever had - if you think…read morethis is not good and you should check out the thieves at Toyota who make up lies about your car - Toyota is not supposed to have any problems at all maybe the quality has changed in the past few years here

I have been to this location several times and always very disappointed with their service and…read morequality/ values bcos of their lack of customer care. But this last visit was very different and I was very surprised to see such service personnel with the same company. My guy was Andrew, he called my insurance/Gap which covers everything the other two agents wanted me to pay for. Why wld other representatives not have a clue about my maintenance service coverage which came with my car purchase. Andrew reinstated their values for me to return. Everything was taken care of as it should be and am grateful to have been able work with him. I want this company to vet their employees capabilities, and retrain some of ur staffs that have zero experience with services, bcos why wld they want me to pay for a services that I've already paid for. My last two representatives left my car trashy, dented unprofessional services. I'm going to stop complaining about them since I wld never use them again, and thank Andrew for his passion, customer service and knowledge of what a customer deserves. Period.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

ABSOLUTELY INCREDIBLE!…read more I needed work done to my whole break system as well as an oil change and some other repairs. They explained everything to me before they started and were clear with me through the process. One of the break rotors was faulty and it started to make a noise on my way to work the next morning. I had to leave it at a gas station in queens. John went, picked up my car from queens, got it back to Levittown and replaced the rotor before I got home from work. It went from a nightmare to handled for me. And they replaced my break light for free a week later. I will be recommending road ready to everyone I know

Awesome family owned business! quickly ordered the part needed to perform the repair. So, I needed…read morenew tie rod ends for my 2014 Buick Encore, which were replaced. Unfortunately after the repair was made, my screen on the inside of my vehicle was damaged. Doing outside research, I knew it was a potential risk but I didn't think it would happen to me here. So now my back up camera sucks

I have been dealing with M & C service for over 20 years. NEVER had a problem with the service…read moreWhether an oil change, inspection, A/C repair,, or brake and tire service. Gus and his crew do great work, at very fair prices. They are very courteous, and thoroughly professional. They do the work that has to be done, and they don't pad the bill, I highly recommend them. Steve Friedrich-East Meadow

Stay away -- especially women. Tried to scam me during a routine inspection for a less than 5-year…read moreold car with fewer than 40k miles. I stopped by on NYE for my annual inspection. The guys at the front seemed nice and friendly, but started to ask me a lot of questions about the car -- probably to size up whether they could take me for a ride. A few minutes later, they came back and claimed that my brakes needed to be fully replaced because the brake pads had "completely worn away" -- in their words, "metal on metal." I knew that our brake pads were due for a change in the next month or two, but because our car gets serviced every six months, I told them there was no way the pads were so worn down they couldn't pass the inspection. They claimed they couldn't pass the inspection, but that they "wouldn't fail" the car, "as a courtesy." Red flags everywhere. Before packing up to go, I asked them to show me. They brought me over and flashed a flashlight on the front wheels. When I pointed out that the brakes and brake pads aren't visible unless the tires are off, they said they'd remove the tires to show me (which they apparently hadn't done yet). I told them no way and headed out of there. Went straight to our car dealer's service center, who confirmed -- on video -- that our car had 2mm of brake pads on both front brakes and should have passed any inspection.

They fixed my suv today It was a very stressful time for…read moreeveryone It was electrical so it was a nightmare They don't just give up They kept at it. Now it's done. It was a unique situation and not a common problem. I want to thank everyone who worked on the suv. We all learned something GMC sucks

Terrible service, horrible attitude, took no responsibility for the damaged they accrued on my car…read more Not a truthful business, had no idea what they were doing on my car, multiple customers have claimed they overcharged them and didn't do a good job on their car. Please steer away from this auto shop because they're liars and crooks.

JP and his team are fantastic. I have taken all my cars for preventive maintenance and other…read moremechanical issues. Always left there on a positive not. I also wanted to mention Robert who is an experienced mechanic and always has a smile on his face and happy to help. I highly recommend this place for all you car repairs. - John Another happy customer

This place is crooked, they made a fake claim about my vehicle, and gave me a 3 thousand dollar…read morebill in order for me to get a service because i need an inspection. Dont EVE GO THERE.