The service and expertise of transmission only repairs was stellar! Staff were super friendly and…read moreknowledgeable. Thank you Sunny and Bruce! I would definitely recommend!

So I've been driving around my 1999 jeep Cherokee for three years now. I can't afford to lease or…read morebuy another car. I noticed that I could not get power driving this car. I took it to a mechanic that recommended Sunny. Sunny told me exactly what it was and he told me that he could fix it. I was concerned that this would cost more than the jeep is worth. He told me that he can do it and said no worry. I asked him about the cost and he said do not worry. I've began to get reluctant to work with him. However he was always pleasant and professional at all times. He fixed the car sooner than expected and now the car runs amazing. I would recommend any transmission work to him without hesitation. A1 service and a1 satisfaction Oh and by the way this is after another mechanic said he couldn't do it

I brought my car in for a transmission evaluation after being told by the dealer that the…read moretransmission needed to be changed. I was given a fair quote to have my transmission rebuilt, and after a week, I got my car back. Unfortunately, the vehicle has a strange swooshing sound, and after two days, I brought it back. I'm hoping it will get fixed. For the cost of car rentals and the price of the rebuild, I'm starting to think that the new transmission was the most cost-effective option. I just wish they had told me that from the get-go.

My 1992 Volvo transmission was leaking. Boris fixed the problem. Thank you for helping me keep my…read more car on the road.

Dropped our car off first thing Monday for an inspection after being told to. Heard nothing all day…read moreuntil we called--then were told it would be done Tuesday. Tuesday came, still no updates, and when we called again they said they wouldn't get to it until Friday. Our car sat there for 36+ hours with zero communication. Completely unprofessional and a total waste of time. Take your car somewhere else.

Always great service and efficiency from these master mechanics at Towne Service. They are…read moreextremely professional, caring, and competent.

BAIT AND SWITCH, RUN. If the only problem with this shop was…read morethat they were a bunch of crooked bait-and-switchers when it came to their estimates, that would be more than enough to run from this CROOKED SHOP. For example, I was given an estimate of $1800 told me that would be for labor, and the part should be no more than a couple of hundred dollars. After they took my car, it disappeared for days, and I couldn't reach them to find out what was going on. They finally called me back the day I was supposed to pick it up, with a revised estimate now over $6000. It was the day they were supposed to return my car fixed. refused to call back for days before then. At that point, when I saw the bait and switch that they were pulling, I told them I would no longer talk to them on the telephone, that they now need to text me, and I want my car back. I'm coming to pick it up I will not pay $6000. I would put it towards a new car. They were told this from the beginning. When I went in there first, I left a $ 1,000 deposit so they would save a spot in their queue for my car to be worked on. They took the thousand dollars I didn't hear from them for almost a whole week. Zaki was one of the people that I dealt with, and when I initially came in and left a $1000 deposit, he told me up and down about how their work has a year warranty, a year warranty, a year warranty. He said it over and over and over again. During the three days, we went back and forth in a text thread, which I have documented. They kept trying to push me to pay $6000. I refused. I told him to give me my car back they knew going in. I would never spend more than $3000, and that would be even too much for an old car. It reached the point where they were ignoring me and refusing to return my car, so I threatened to call the police to report it as stolen by them. Now they came back with an estimate of just under $ 3,000 to finish the job, I agreed. Went in to pick up the car a week late and paid the balance. I didn't sign anything. I got a copy of the bill. I left. As soon as I stopped, turned off the car, and went into a store, I came back out- my car was dead. I opened the hood and discovered that many of my plastic parts were broken, ripped off, rather than unscrewed. They lost the bolt to my battery, so they never replaced it and just left the battery connection sitting there, so it didn't stay connected. That's why my car wouldn't start once turned off. Also, not even three weeks later, the engine light came on, and the transmission is once again giving me the same problem and the same codes; they never changed the sensors I asked them to change in the car. Which was the first thing I asked to be done. They were interested in running up a big bill. The transmission that they supposedly fixed was never smooth from the day I picked up the car. It clunked into first gear, which, even when I had problems the first time, it didn't really do. When I called him with these problems, they never called back. They ignored all my phone calls ever since picking up the car to the point that I had to call Amoco corporate. The corporate office is a waste of your time because of the retail shop refuses to cover their warranty. because he's claiming he told me there was no warranty on the work, since it wasn't the $6000 original bait-and-switch job they initially tried to force on me. All Amoco corporate did was slow down the process, so I now have to sue him in small claims court to get my money back. Because Zaki OF LYNBROOK will not refund their bad work, and AAMCO corporate won't do anything to honor the warranty. The only thing that calling corporate does is let them know that their retailer is a crook, which I believe they already knew. They let him lie to them on the phone, and he didn't even have the paperwork to back up his own lies. They knew that, and I knew that, and they still made us wait for weeks while he tried to find things that did not exist. Everything that happens to that retailer for being a CROOK is internal, nothing to do with the client who lost $. Save yourself three months and just go to court. This review is my final step after already filing a small claims case- my first ever. I had a vintage car and I brought it in here for a transmission, and they ripped apart the parts the way they did my car, and damaged the inside pieces of my car the way they did (I can see just so far what's broken on the surface. There is something rocking in the engine block of the car. I'm sure they forgot a few more screws along the way). The people who work in the shop are dishonest. They will say anything to get you to leave your car. He lied to his own corporate people, telling them that paperwork existed. When we all know it didn't exist. He tried to claim he told me verbally after he couldn't find the paperwork showing the warranty no longer covered it, now that it was a $3000 job. Thank God for text messages. NOTICE: almost all 5-star reviews seem fake.

THE WORST company to deal with. A friend came to get his water pump done and they did it..... but…read morealso blew the computer the ABS module and the throttle body module. He brought his truck in running no problems and he came back learning that the car interior lights wouldn't go on and the truck would not start. They did not know how to TROUBLESHOOT it. They tried to figure it out for a week. My friend had the truck towed with the window down bagged and taped so it wouldn't get snow or rain inside. the other shop told him that it was probably jumped backwards by the other shop and blew all the computers and modules. Costing over $3000 in parts and labor and towing fee's with the other shop that knew what they were doing and got it fixed.... DO NOT COME HERE. My friend came back and he told them the problems to see if they can work something out and THEY DENIED EVERYTHING. They said it was dropped off like that. From only having a water pump changed out. BE CAREFUL WITH THE MECHANICS AND THE MANANGEMENT HERE. THEY ARE UNRELIABLE AND COSTLY..... HE WILL SEE YOU IN COURT.... I wish I can give no stars but Yelp has to have you rate. DO NOT COME HERE. I am his friend and had to hear about this for a month. Especially when he had to use another family members car for the month.... He is getting a lawyer to take them to court! They should have just admitted what they did and paid for what their inexperienced mechanic accidentally did to his truck.

JMD, it's staff and the owner are all incredible. Knowledgeable, reliable, trustworthy and…read moreincredibly kind. This is the ONLY place that I ever take my leased cars. That's how much I trust Sudesh (owner).

Best customer service ever! Sudesh is amazing! Needed something done and he figured it out so…read morequickly and reasonability! My family has been coming to him for years- couldn't ask for better service. Highly recommend.

I thought they gave me a brand new car:). During Christmas…read moreweek I got into a small accident. I stopped at the stop sign and the person behind me did not:( It looked like minor damage. I called Mercedes to see if they do body work and they recommended me to a collision place "they use". After reading their reviews, I knew I was NOT going there. I did a search and found a Touch of Class Collision. I called, and the staff was friendly attentive and caring. The young man who drove me to the rental place was so friendly and professional as well. Yesterday, 4 February, I finally picked up my car. It took a while but that was because the other insurance company took their time to get adjusters etc. When I got there, Gabe came out to greet me, they pulled my Alpine white, 300C up and I was floored. It looked like a brand new car, like it had come out of the showroom. Gabe explained the work they did and that the impact was much more that it showed superficially. The inside was spotless, the trunk, glove compartment everything was just spotless and so clean. This morning my dad went to charge the battery and he said even the engine is spotless and so clean. The body is shiny and brand new looking and they also left a tube of paint just in case:). I highly recommend A Touch of Class Collision. Gabe is super and the staff is amazing. Thank you so much for taking such good care of me and my "girl" my car:). Juliana M

The number one best shop I have ever brought my cars to. I have had collision work done on my…read moreMercedes and paint touchups on my Mustang GT. Also they offer the best price on complete detailing work! Great communication! Certified repair shop for multiple manufacturers.

DISHONEST SHOP!! I…read morehave brought my car to Josh (owner) back when he was working out of a backyard garage on Merrick. It was a honest shop back then. Now that he has expanded h his business to Franklin Square...seems like customer service has gone down the toilet. He is not on site anymore and won't speak to customers even if there is a disagreement. There is a young guy behind the desk that seems to be running things now. I had an unfortunate encounter with him where he lied about calling me to approve services to my vehicle that I did not approve. I just wanted my brakes and rotors changed and that was confirmed when I dropped off the vehicle...only to be forced to pay for an extra tire rotation ($50 -while tires were already taken off already for brake job!) and coolant top off ($20) that was not pre approved (I had the tires already rotated that same morning at the dealership with an oil change!!). I understand that miscommunications can happen, but don't lie and tell me you called me to approve the extra services!! I have no tolerance for dishonesty!! PLEASE AVOID THIS SHOP AT ALL COSTS!!!

They don't know what they are doing they rip you off!! They forged my signature on invoice, and…read morelike idiots they submitted it..Charged me $2,900 for a AC.. did the work 2 times (they kept my car for over 5 days.. they tried to charge me for the same service again!! AC still not working!! Taking them to court for my money!! DON'T GO TO THEM!! I filed a police report for forging my signature!!

The chief mechanic Gary Demma has been taking care of my automotive maintenance SINCE 1992. HE IS…read moreHONEST AND EXPERIENCED and does a very good job for a very reasonable price. This company has one of the best reputations for fixing problems that may seem difficult, however, if you are in need of keeping your cars performance up to date, I recommend this company HIGHLY. Honest Mechanics are not expensive they are priceless. If the work gets done right and lasts for a long period of time how much is the price you paid. Honesty Integrity, and Experienced! Definitely a place to keep as long as you can.

I own an '08 MB R350 with 225k miles on her - I found Gary and AAA-1 transmissions on YouTube! His…read moredetail, knowledge and methodology really separated him from ALL the transmission shops. Great service, great people!! If you need transmission work, call them - it's worth the drive to have peace of mind from a reputable business

Called for a quote for cutting my OEM rotors. Gentleman i spoke to was informative and provide…read moreguidance on where i can go locally.

Brought my car in with a suspected exhaust leak when they opened, and they had the issue diagnosed…read moreand fixed before lunch. They could have tried to sell me on a new catalytic converter or some other unnecessary service, but instead they were honest, straightforward, and did everything for a very reasonable price. Would definitely use them again!