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    American Muffler

    3.3 (40 reviews)

    Services - American Muffler

    Auto maintenance

    Auto repairs

    Routine automotive maintenance

    American Muffler Photos

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    Recommended Reviews - American Muffler

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    Sloppy weld
    Herman A.

    Ok where to begin. I Googled to see if I can find a good reputable muffler shop around my job so I can get a simple muffle delete on my pick-up truck. I noticed these guys have 3 locations around Long Island so I figured, ok the more locations the better the shop quality. Checked the reviews on two separate site, google and yelp. Both gave a decent amount of good reviews. Google gave them 4starts and yelp with 3.5. Not bad so I proceeded with having these guys do the job. Called the shop made an appointment to get a quote. Noticed when talking on the phone they are very quick to the point that they won't let you speak and just want a yes or no type of conversation. I get a "yes, just bring in your car so we can take a look at it" my appointment was set on a Monday at 4pm. I rolled up to the bay and the older gentleman takes a look underneath to see what needs to be done. Explains that he can make a Y pipe weld all points and I'll be on my Mary way. Perfect let's get it done! "Yea we can do it real quick it will only take us 45min or so" it gets done is 40min truck comes down the bay and lights go out in the shop without me even getting a chance to inspect the job. I still peaked under the truck to see if they even welded the pipes together. Couldn't see the job very well so I left it as is but trusted the job was well done. Arrived home and to my surprise job was very sloppy on all welds done to the truck, not one single good weld. To confirm that the weld was bad and I was not going crazy I went ahead and showed a couple of family members friends and even went as far as my truck forum members to witness the sloppy job and they all say the same thing. "Bad welds all around". (Refer to pictures posted) Called two days after the job was done so the manager can look at the job because I was not satisfied with the welds. Excuses were made in regards to getting the truck back in the shop. He wasn't available pass 3:30pm something he didn't tell me prior to getting the job done. Had to take a day off work on a Tuesday at 8:30am in order for them to inspect the job that they had done previously. Once there the manager looks under the truck and says "what's wrong with the welds? they look good" at this point I was in total shock that this was the quality of this shop. Told manager if job looks good to him then bring my truck down and I'll be on my way. I'm not here to bad mouth the shop they do different types of work they might be good at but from my experience if you want a custom job DO NOT go here. Matter a fact if you want a weld done DO NOT go here, look at the pictures, even a simple weld around a pipe is done bad. Would not recommend.

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    2 months ago

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    6 months ago

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    1 year ago

    Steve and mitch are honest.Reasonabley priced and quality work by their mechanics.I highly recommend them.

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    10 months ago

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    10 months ago

    Told me my alternator was bad when it wasn't ! Told me I needed new tires when I was there with a bad battery!

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    2 years ago

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    10 months ago

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    2 years ago

    A shister operation. Beware. Deception. Unnecessary work. Ridiculous prices. Little guy owner will try to over talk you

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    6 years ago

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    2 years ago

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    8 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    11 years ago

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    6 years ago

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    5 years ago

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    10 years ago

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    9 years ago

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    6 years ago

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    18 years ago

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    13 years ago

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    13 years ago

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    15 years ago

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    7 years ago

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    11 years ago

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    9 years ago

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    13 years ago

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    9 years ago

    Great service. Made a quick repair on my 2015 Highlander exhaust pipe and was in and out within an hour. Highly recommend.

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    8 years ago

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    12 years ago

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    9 years ago

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    10 years ago

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    14 years ago

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    10 years ago

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    9 years ago

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    12 years ago

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    Ask the Community - American Muffler

    Review Highlights - American Muffler

    Steve, the owner is extremely knowledgeable in determining and troubleshooting anything that might arise.

    Mentioned in 9 reviews

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    Tom's Brake & Auto Repair - See the two marks

    Tom's Brake & Auto Repair

    (29 reviews)

    We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

    Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

    American Muffler - autorepair - Updated May 2026

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