DISHONEST SHOP!! I…read morehave brought my car to Josh (owner) back when he was working out of a backyard garage on Merrick. It was a honest shop back then. Now that he has expanded h his business to Franklin Square...seems like customer service has gone down the toilet. He is not on site anymore and won't speak to customers even if there is a disagreement. There is a young guy behind the desk that seems to be running things now. I had an unfortunate encounter with him where he lied about calling me to approve services to my vehicle that I did not approve. I just wanted my brakes and rotors changed and that was confirmed when I dropped off the vehicle...only to be forced to pay for an extra tire rotation ($50 -while tires were already taken off already for brake job!) and coolant top off ($20) that was not pre approved (I had the tires already rotated that same morning at the dealership with an oil change!!). I understand that miscommunications can happen, but don't lie and tell me you called me to approve the extra services!! I have no tolerance for dishonesty!! PLEASE AVOID THIS SHOP AT ALL COSTS!!!

They don't know what they are doing they rip you off!! They forged my signature on invoice, and…read morelike idiots they submitted it..Charged me $2,900 for a AC.. did the work 2 times (they kept my car for over 5 days.. they tried to charge me for the same service again!! AC still not working!! Taking them to court for my money!! DON'T GO TO THEM!! I filed a police report for forging my signature!!

The chief mechanic Gary Demma has been taking care of my automotive maintenance SINCE 1992. HE IS…read moreHONEST AND EXPERIENCED and does a very good job for a very reasonable price. This company has one of the best reputations for fixing problems that may seem difficult, however, if you are in need of keeping your cars performance up to date, I recommend this company HIGHLY. Honest Mechanics are not expensive they are priceless. If the work gets done right and lasts for a long period of time how much is the price you paid. Honesty Integrity, and Experienced! Definitely a place to keep as long as you can.

I own an '08 MB R350 with 225k miles on her - I found Gary and AAA-1 transmissions on YouTube! His…read moredetail, knowledge and methodology really separated him from ALL the transmission shops. Great service, great people!! If you need transmission work, call them - it's worth the drive to have peace of mind from a reputable business

I was recommended this establishment through a friend. I have 1999 Subaru Forrester, the owner…read moreBoris recommend a comprehensive transmission system check which determined that I had several codes, one of them being a slipping transmission.The recommendation was to remove and rebuild the transmission. The price was reasonable especially during this time. after two days my car was ready and ran great. I like to thank the mechanics and owner for their honest hard work.

I brought my car in for a transmission evaluation after being told by the dealer that the…read moretransmission needed to be changed. I was given a fair quote to have my transmission rebuilt, and after a week, I got my car back. Unfortunately, the vehicle has a strange swooshing sound, and after two days, I brought it back. I'm hoping it will get fixed. For the cost of car rentals and the price of the rebuild, I'm starting to think that the new transmission was the most cost-effective option. I just wish they had told me that from the get-go.

Start to finish, this is the shop you have to take your transmission issues to. Very knowledgable…read moreand informing. This is the reason we don't use Yelp, too many people think everything is by the book and it's just not that black and white...so they complain here. Highly recommmend this shop!! These prior yelp reviewers, go check their other reviews and see their chronic complaining on other businesses. Take it with a grain of salt....

I went in to have my transmission fluid changed as required by the service manual, the owner said…read moreit was lifetime transmission fluid and did not need to be replaced. He suggested I ignore the owners manual. This is not the type of advice a repair shop should be giving.

OneBay provided me with impeccable service. I recently needed emergency road side assistance. I…read morewasn't even sure if they provided that service but I called the number and they came through immediately since it was in close range of their work location. I think the main thing I took away from Richie and Robs service was they didn't try to con me out of my money. Two honest individuals who know what they're doing.

Called for a quote for cutting my OEM rotors. Gentleman i spoke to was informative and provide…read moreguidance on where i can go locally.

Brought my car in with a suspected exhaust leak when they opened, and they had the issue diagnosed…read moreand fixed before lunch. They could have tried to sell me on a new catalytic converter or some other unnecessary service, but instead they were honest, straightforward, and did everything for a very reasonable price. Would definitely use them again!

Unprofessional, Hostile & Deceptive Behavior by Manager "Eric" with Retaliation by Ownership…read more I went to this AAMCO location with a broken rear differential. When I initially called to ask for a rough estimate, Eric said he could not provide one without seeing the car, but reassured me that the inspection would be free. He was also oddly flirty with me on the phone, which I found inappropriate but shrugged off. After the inspection, they quoted me over $7,000. When I declined, Eric became aggressive, condescending, and emotionally manipulative. At one point, he even threatened me by saying, "This is on a recorded line." I calmly explained that I had no issue paying for the inspection and even offered to, but he made a scene, only to turn around and say, "Our parking lot is full. We don't need the money!" If it wasn't about money, why the hostility? Later, I called back to speak with the general manager about the issue. Unfortunately, that turned out to be Eric. I then simply asked for the corporate phone number. This clearly implied he was the problem. He refused to give it to me for four minutes, repeatedly asked who I was, and even put me on hold to look up my phone number, presumably to intimidate me. He continued refusing to provide the number until I pressed him further, at which point he gave me a fake number: 1-800-526-0401. He claimed it was printed on my paperwork. It is not. That number is also not AAMCO corporate's. Eric even admitted he knew I was calling to file a complaint, confirming that he was deliberately trying to block me from doing so. This is textbook complaint suppression. Yelp reviews show other women have reported similar treatment from Eric going back at least six months. This points to a clear pattern: gaslighting, intimidation, suppression of complaints, and deeply unprofessional behavior. And then came the retaliation. I never asked for the owner's number, but shortly after hanging up on Eric's threats, I received a call and text from Jon (the franchise owner), saying, "It doesn't get any higher than me." That alone was deeply concerning. He inserted himself immediately, not to apologize or investigate, but to intimidate and control the narrative. I had never contacted him directly. For the owner to jump in unprompted, minimize the issue, and falsely state that there was no further recourse is not just unprofessional, it's retaliatory. I've filed formal complaints with AAMCO Corporate and the Better Business Bureau and will escalate this further if needed. What happened to me is not just about a bad business interaction, it's a pattern of retaliatory abuse and a refusal to take accountability. Avoid this location at all costs, especially if you are a woman. You deserve honesty, professionalism, and respect. None of those things exist here.

Update to previous review, shop owner John called and we came to a compromise making things right…read more Would recommend this place!

Truly a highly reliable auto shop that has taken care of all my Subaru's needs. I highly recommend…read morethem as they are knowledgeable and well versed in many makes and models of a wide range of years.

They fixed my suv today It was a very stressful time for…read moreeveryone It was electrical so it was a nightmare They don't just give up They kept at it. Now it's done. It was a unique situation and not a common problem. I want to thank everyone who worked on the suv. We all learned something GMC sucks