Very surprised I'm the first to leave a review, but here goes…read more Love the full service I received here. It's Saturday around 12:40pm and my gas is on E. I pull in this gas station because I can see it's full service with the guy ready at the pump. As he's fueling my tank, I ask if they do oil changes. He said yes but they close at 3pm and you should go now. I pull around and jump out. After telling the mechanic inside what I needed, he jumps in my car and gets started. 15 minutes top and I'm done. I ask about what oil he used. Your car needs synthetic, which is true. Then he comes outside and pops my hood to show me where it say my oil type just so I would know. 0/30W (or 5/30W after1000k) he replies. Gas + oil change + answer questions = jackpot,

Always reliable, never overpriced and they do a good job no matter the problem with the vehicle.read more

My nephew had a new engine put in his older model mercedes. Two other mechanics, respectively was…read moresuppose to have fixed his ride. When he picked up his car from a mechanic named Shorty after having an engine installed it was stuck in sports mode. Definitely, not running right. The mechanic Shorty told him to keep driving the car and it would correct itself. Thanking the Creator that he took it to Roger. My nephew picked up his vehicle and he was so happy with how smoothly his car drives now. Come to find put the other mechanic (Shorty) did not attach parts correctly and lied about replacing parts. Def need more mechanics like Roger.

I've visited this shop multiple times without any issues. Unfortunately, I made the mistake of…read moreentrusting my truck to be repaired when the father (Sr.) was not around. If you want good service & truthfulness DO NOT LEAVE YOUR VEHICLE IN THE CARE OF THE SON (Jr.) Unfortunately, once the damage has been done & cannot be fixed, like a true father/son relationship the father will take up for his ADULT SON. Beware! In my interactions with the son, Jr he does not seem to be qualified to fix vehicles.

I have been bringing my cars to Bar San for many years, new cars, older cars, my moms car,…read morewhatever, John takes good care of them all and I wouldn't go anywhere else. He has gone out of his way on many occasions to help us with flat tires, family members who locked themselves out of their car, warning lights that appear right before we are about to leave on a trip, and the like. Strongly recommend.

Stay clear of the new Barsan (I think it is now Dr. Jack's Auto repairs of Merrick). John retired…read moreand they have new mechanics. Only the sign is the same. This is not the BarSan Merrick has known, loved and trusted. This month I have had three cars in for regular maintenance that never gave me trouble when John maintained them and within one week of getting them back from the new BarSan one broke down (cost over $1,000 to repair after getting towed there), one had to be brought back in and cost over $1,500 and isn't running now (definitely not bringing it there) and the third also had to be brought back in and cost nearly $700. Avoid at all costs (which are guaranteed to be a lot if you go there.)

1-Star Review…read more Extremely disappointing experience -- think twice before working here or trusting this shop with your vehicle. I'm writing this as a former employee who genuinely came to this shop ready to work hard and do my job. I'm a husband and father who was working to provide for my family, and I always tried to keep God first, treat people with respect, and give customers the best service I could. I showed up early, worked hard, and made sure customers were getting in and out. I wasn't hired to be somebody's personal helper or to simply agree with everything another employee said. I was hired as a mechanic, and I take pride in my work. Unfortunately, one employee, Manny, seemed to have an issue with me from the beginning. I felt like I was constantly being treated disrespectfully and expected to act like a yes-man instead of being allowed to do my job as a technician. If I disagreed with something or had a different opinion, it wasn't welcomed. What really disappointed me was management's response. Rather than hearing both sides and recognizing the work I was doing, my boss chose to take Manny's side and let me go. I actually have the text messages from my former boss confirming that Manny told him I wasn't right for what he was looking for and that he was letting me go. That's what makes this experience so frustrating. I wasn't fired because I didn't want to work. I was working. I wasn't fired because I didn't care about customers. I cared about them. I was fired because I wasn't willing to let another employee push me around or treat me like a dog. As far as my experience with Manny as a technician, I also witnessed things that concerned me. There were situations where sensors were unplugged and parts were being changed without what I considered proper diagnosis first. In my opinion, that's how customers end up paying for parts they may not have needed. A good mechanic should diagnose the problem, test the system, and then replace what's actually defective--not just throw parts at a problem. Manny also seemed unwilling to listen to another technician's opinion. Everything had to be done his way, and shortcuts seemed more important than proper diagnosis. I know the mechanic I am. I know how hard I worked. And I know the way I treated customers. Losing this job isn't what bothers me most. What bothers me is seeing a hardworking husband and father who was trying to provide for his family get thrown away because management would rather keep one employee happy than recognize another employee's hard work. I wish the owner and the shop the best, but my experience taught me that being a hardworking, respectful employee doesn't mean much if management has already chosen sides. Customers deserve proper diagnosis. Employees deserve respect. And neither should have to kiss anyone's ass to get it. 1/5 -- I would not recommend working here based on my experience, and I personally would think twice before trusting my vehicle to a shop where this is how things are handled.

I brought my car in for a brake light switch issue. They…read morewere fantastic. Manny went step by step through the diagnostic process with me. Really appreciated his patience and full transparency. Mikey, Manny and I discussed all the options with pricing beforehand. Having people who care so much is amazing. The quality of their work is outstanding.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

Absolutely the best and most honest automobile repair shop in the local area. Kip and Darrell are…read moremaster mechanics and will do their very best to repair your vehicle or service it at any time. A+++

Great honest Mechanic! Thank you Kip I have to travel to get…read morethere but I know my car is in good hands and will not be ripped off

My grandmother had a flat tire, and they were extremely helpful. They came to the house, filled up…read morethe tire with air, and drove it down to the shop for them. They were extremely helpful and are reliable

My car needed servicing and I brought it here. Lou and Gus are so friendly and knowledgeable…read more They attended to my car on time, identified problems and fixed them. I highly recommend this automotive shop.

The team at T & S has been the most capable and honest I've worked with. They have gone above and…read morebeyond to make sure I was informed every step of the way with repairs and costs, which have always been fair. I just had all my suspension struts changed, not a small job. Could have been a 7 hour job. Steve got me right in and the job was done in less time with a fair price. Everyone is like a old friend. Love this service center and will always be back.

The guy was recommended to me by a neighbors cause I had an ABS issue with my car. I called them up…read moreto see if they have a recommendation for a tow truck no answer. I live down the street so I walked up. The guy at the front desk moved beyond slow and couldn't even recommend anyone locally for a tow truck. He didn't even know what a tow truck was and he seemed lost. I know, Night Shift guys pumping gas may not know who to recommend. I got a tow after hitting google and had the car dropped off. Spoke to the owner the following day at 7. Explain the situation with my car with the ABS lights. He told me he'll look at it at some point during the day. That I just gotta give him time cause he's jammed up and to call in the afternoon to see if they had a chance to check it out. I called at 1 o'clock and a lady answer the phone told me they were just about to put the car into the bay to work on and call back in about an hour. I call back in an hour. The owner picks up and start screaming at me like a lunatic. I've never been spoken to such a way in all my years working customer service and dealing with the public; he was screaming at me so much my boss could hear him over the phone and we were looking at each other horrified. Like I told him I understand you jammed up I was just told by the young lady you were bringing into the bay in an hour ago and call and see if you figure out what the issue was. I can't get off the phone. He would not let me get off the phone screaming at me for over a five minutes and how they still did it look at the issue on the car yet. I called him back later in the day as I'm about to leave work at 4 and I told him I just need to know if you have an idea what the issue is and if I have to make arrangements for the following day for a ride; and again screaming at me like a wild lunatic to only call me a half an hour later and they fixed the car quoted me 300 when I got there it went up to 500 and change. And again he kept yelling at me that I wasn't giving them time and how dare I call. I refuse to do business with them again and I do not recommend them to anyone there is no reason to speak to a human being that way to carry on like a psychopath and as it is, I gotta take the car now to another mechanic this morning cause the brakes aren't working after what they did. Very poor customer service attitude, and I am incredibly angry and disappointed in the way I was treated and spoken to and that the amount of money I spent I gotta still take my car to another Mechanic. If I could get this place a negative star I absolutely would. I would never do business with him again. I won't even get gas with them again. I've never dealt with such horrible customer service.