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    Firestone Complete Auto Care

    3.0 (66 reviews)
    Open 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Vehicle battery testing

    Check engine light

    Engine oil light diagnosis

    34 More Services

    Auto general diagnosis

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Auto regulator replacement

    Auto switch replacement

    Auto windows and mirrors repair

    Routine automotive maintenance

    Transmission leak inspection

    Auto battery and fluid recycling

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Windshield wiper replacement

    Firestone Complete Auto Care Photos

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    Reviews With Photos - Firestone Complete Auto Care

    Service desk
    Joe P.

    Excellent customer service. Stopped in for a new set of tires. The tires I needed were not in stock. They arranged a transfer from another store and scheduled an appointment for when they arrived. I arrived for my appointment on time, they swapped out my new tires for the old, performed a wheel alignment and I was on my way in under 2 hours. You can't complain with results like that. I will definitely be coming back.

    Paul D.

    Great service. Great customer support. Lots of availability. But make an appointment ahead of time because they can get busy

    Firestone= $173.78/DIY= $23.62.
    Kennedy ..

    In short: Firestone= $173.78 .....DIY= $23.62. Service Adviser Juan warned that Sara, our loyal Toyota Solara, needed long overdue work. Three hours into Sara's oil change (even with an appointment) Juan with eyebrows in crisis mode said the oil change was way overdue not asking if we did it elsewhere (we did - much cheaper) in the meantime. They always tighten the oil pan lug nut so you can't get it off. He also warned we would never pass inspection and printed out what had to be done. It added up to just $173.78. Not so fast, Juan. See attached receipt: I got a Purolator filter at Advanced Auto Parts for $18.99 ($34 from Firestone's supplier, you think they would get a bulk rate). You can get them for less elsewhere or simply vacuum out and replace the old one. Also bought STP Fuel Injector Treatment for $2.99 and did it all in less than 10 minutes.

    I left my car due to brake problems and they told me it was a problem with the alternator, when they changed it all the lights would go off, (everything is recorded) they supposedly changed it and charged me $1,500 dollars and returned the car with the same lights on and they told me that I had to take it to the dealer because they don't fix the brake lights. So why didn't they say that from the beginning? These people stole my money because they called me that my case had been denied. so don't trust them they are scammer!!!

    Insideeee
    Erica B.

    This firestone is by far top 3 on my list in NY. The customer service was AMAZING. I had to wait roughly 90 minutes for an oil change but well worth it. I also picked up some windshield wipers too, just in time for the crazy NYC weather. I would suggest calling before you arrive to book an appointment. That's what I did :)

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    6 months ago

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    19 days ago

    Man at front desk was very condescending. I made an appointment online and they did not honor it. Will never be back.

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    3 years ago

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    9 months ago

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    4 years ago

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    3 years ago

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    3 years ago

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    2 years ago

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    7 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    3 years ago

    Awful experience at this location, be prepared to get overcharged and wait a long time as well

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    2 years ago

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    5 years ago

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    4 years ago

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    4 years ago

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    9 years ago

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    5 years ago

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    11 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Dan Hagmaier the service manager was professional and explained all repairs done and cost.

    Mentioned in 4 reviews

    Read more highlights

    Take 5 Oil Change

    Take 5 Oil Change

    3.9
    (7 reviews)

    We had a very good vehicle service experience at Take 5 Stratford. We had two vehicles serviced -…read moreone GM full size van, and a Honda sedan - and we were very pleased and impressed with the experience. They are a LOT more reasonable price-wise on oil changes and the associated service items, as compared to car dealerships, by around a factor of 3x, which is remarkable. I'd say they are pretty comparable price-wise to the other places that specialize in basic service items such as oil changes, but they come in at around 1/3 the price of dealerships - which is unbelievable but true. It's a very clean and pleasant facility. They give you several choices of the grade of oil you want to buy, and explain them clearly - although the price signage could be a little more clear. The staff is knowledgeable, very professional, and friendly. Overall, excellent.

    After my daughter's oil change, her car started leaking oil. We brought it back and within five…read moreminutes we were told everything had been checked, everything was fine, and the car was safe to drive. Unfortunately, because the car wasn't parked in one place for very long, we had no idea it was still leaking. It wasn't until the car sat in our driveway for three days that we discovered it was continuing to leak oil. By then, she had already driven the vehicle all the way from Connecticut to North Carolina with the leak. Brand-new driveway covered with a big oil stains. We took the car to our local Take 5 in North Carolina, where they found the problem almost immediately: the Connecticut location had failed to install the gasket on the drain plug during the oil change. Mistakes happen, but what is unacceptable is that we recognized there was a problem, brought the car back, and were reassured that everything was fine after only a few minutes. That reassurance led to a 600+ mile drive with an active oil leak. This could have caused catastrophic engine damage, and instead it left us with a damaged brand-new driveway. This wasn't just an honest mistake it was a failure to properly diagnose and correct a problem that they created after we specifically returned because the car was leaking oil. Extremely disappointing service and a preventable situation that never should have happened.

    Firestone Complete Auto Care - tires - Updated July 2026

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