The service was HORRIBLE . I do not recommend anyone to go here . Customer service was very bad…read more Very rude and doesn't listen to what the customer as to say . The place was disgusting & I would say unless you don't want to have to spend money on new tire the next day . DO NOT GO HERE ! Takes no time and effort in attending to the customer needs to properly fix the issue .

I came for a quick tire plug (had a nail in my tire), they all spoke spanish and weren't very…read morehelpful. They were quick to take my tire off and make me wait but I waited until a Dominican gentleman saw me frustratedly waited and went to talk to them for me. As soon as he went in, they were quite attentive and got the tire fixed. Good plug though, was happy with the physical service and was cheap (only $15)! Would recommend if you need something near the Cross Island and the Belt

Only mechanics to work on my vehicles .No BS honest and they do the work right. Have not had any…read moreissues highly recommend

John is an absolute legend, I came in for a state inspection and he went above beyond. My first…read moretime coming here and im absolutely impressed on their customer service. Guys like them are really hard to come by and I would definitely recommend them to anyone.

Trustworthy, quick, very reasonably priced, they don't try to upsell or take advantage. Don't go…read moreanywhere for tire work before coming to Tires on the Rock

I had a very disappointing experience with this shop due to poor diagnosis and refusal to take…read moreaccountability. I brought my Jeep in with an engine issue and was told I needed to replace the O2 sensors. I paid for the parts and labor based on their diagnosis. When the issue persisted, I took my Jeep to an official Jeep mechanic, who identified the actual root problem as a valve cover gasket leak -- something that should have been diagnosed from the start. Because the valve cover gasket was leaking oil, it contaminated the brand-new O2 sensors this shop had me replace, rendering them ineffective. In other words, I paid for parts that never should have been installed until the real issue was addressed. When I raised this with the original mechanic, they refused to offer a refund or take responsibility, despite the fact that their misdiagnosis directly caused unnecessary expenses and additional damage. I fully expect a defensive response to this review claiming these facts are untrue. They are not. I have documentation from Jeep supporting this diagnosis and the sequence of events. I am sharing this so other customers can make an informed decision and avoid paying for repairs that do not address the actual problem. Mistakes happen -- but how a business handles them matters. Unfortunately, this shop chose not to stand behind their work. I strongly recommend getting a second opinion before authorizing repairs here.

I took my car here to be repaired after it was damaged in an accident. Chris did an amazing job!…read more All issues were addressed and my car looked brand new. He handled all aspects of the repair and was respectful, timely, and professional. I highly recommend this shop.

These guys are like the one stop shop for all your car needs hence the title "Auto Spa". While…read moreconducting my Yelp research looking for a local shop to do my oil change on lunch break, I stumbled across this cute little shop. Much to my surprise when I got there I saw they had a auto collision portion of the shop, as well as offering a free hand wash upon Yelp Check In. I was greeted by a friendly receptionist who had me complete paperwork for the service and one of the mechanic's took me right away. They conducted the inspection of air pressure etc confirming that I definitely need new tires and I was done in about 15 minutes tops. Fastest oil change of my life. Usually I'm sitting for hours at the dealership just to get the free deal but I was in a hurry and didn't want to put it off any longer. The mechanics were kind and explained everything and even offered free Self Serve water and coffee at their mini bar. I got the feel of visiting the dealership without having to sit for hours.

I highly recommend Sanford Auto Spa,I was completely impressed with their professionalism and…read morecustomer service of Raquel and Nick thank u guys,Im coming back for sure!

This shop stand behind their work. I have been going to sanford for almost 8 years now. Essentially…read morewhen they first opened up. They always welcome each and every customer with respect and treat every car with the utmost care as if it was their own. Recently, I had them do apply paint protection film (PPF) on my front end of my Audi TT last fall and due to unforseen failures from the PPF, they told me to come back and in the spring and they will redo it. I did just that and they redid it and it exceeded my expectations. This alone shows me that Leah, Reef and the sanford team stands behind their work. While my vehicle was in the shop, they kept me updated and it was very easy to get updates (via text) and they are always and readily available to answer any questions with a lot of patience! If you know me, I am crazy about attention to detail and the team was the same and welcomed it! Thank you Leah, Reef for the top notch work!

Greetings Yelpers, Had an extended rental due to supply…read morechain & other scenarios during the end of Covid. Rental prices were tough like due to the same supply chain chip issues etc and Enterprise price gouging. Staff of Nick & DJ were 5 S I thought that I had already posted this initial review. I have brought my vehicle back to this venue and Marshal and staff are on point.

My motorcycle was vandalized by an attempted bike theft. The high velocity team worked with me to…read moreensure I would be rightfully compensated by my insurance coverage and the repairs to the motorcycle were great. The bike runs great. thanks high velocity!

Did an excellent job with pothole repair. They did overinflated my tire, but otherwise job well…read moredone.

Brand new car with less than 500 miles and accidentally rubbed against a high curb. I searched Yelp…read morefor companies that might be able to help. I was extremely happy to have selected Mr. Rim in Oceanside. These guys are magicians. They are professional, quick and their work is second to none. So pleased with the outcome and I highly recommend Mr. Rim.

Great service...very honest ...great prices . I would highly recommend it...told me the truth…read moreabout my tires so I didn't have to spend extra money

Been coming here since i moved to freeport in 2004. If i needed a slow leak fixed or a replacement…read moretire, this has always been my go to for all my vehicles. 20 years later, the service has not changed as i did an alignment with them and it was semi performance related. Long story short, i needed to have an additional part installed to do it right and get it perfect, and they said if i come back after the part is installed within 30 days, they will touch up the alignment at no cost. Wow. After almost 2 hours of touching up my original alignment, they handed me the keys and told me it was a little more difficult than expected, but did not ask me for additional money (i did tip the mechanic tho) car drives amazing and the alignment is nothing short of perfect. I wont go anywhere else. Customer service is everything.