Called Gerry for 3 hole service on my 04 Fatboy. He took me in the same day, did a full service…read moreincluding brakes while sharing his knowledge with me and allowing me to assist. I recommend Gerry without hesitation. Go see him!

Gerry has great knowledge. Called him about my motorcycle, he gave me several ideas to try . Said…read moreto call him anytime. I will have no problem brining him my bike to work on. Great customer service.

No customer service Rude reception…read more Not friendly at all Don't accept walk-ins Waste customers time No management

It was a mixed review but they came through with flying colors…read more The bad was they put the wrong size tire on my car. The ugly was it resulted in issues with car computer system and fuel mileage. Had to pay $410 to dealer for diagnostic to figure out what was causing the errors and lack of mileage, but it pointed to the tire being the wrong size. The wait was about 2.5 hours or so. Had to take off for day to bring in car for tire replacement. The good was Dennis the Asst Mgr took call and offered to take care of issue the next day and likewise ordered the correct tire for me. Phil the Manager (?) took me in right away but it still took 2.5+ hours due to other cars in cue. No paperwork needed - a plus. When work was done there was no charge, I tipped the service person. My only other issue was the service person did not align tire pressure for all four wheels. Fortunately I have a tire inflator and did it myself. Car running great now. Bonus - there is a giant H-Mart in lot next to theirs and two restaurants/cafes (plus a seating cafe area inside H-Mart. A bit expensive but good way to kill time. Arby's is in lot on other side. Waiting area has a TV and coffee machine.

The employees were great. So efficient and nice. I was in and out in 15mins…read more I used a 50% off coupon for a full conventional oil change, and then added a new filter, my total was $62. It would've been $90 otherwise (look online for those coupons, they're worth it). I will continue to go there!

Oil Change. Quick, professional and reasonably priced service provided. Will be using them from…read morenow on.

My street rod got a flat tire so I visited the Mobile Broadway Servicenter in Garden City. My tire…read morecould not be saved and a new tire would need to be ordered. I needed to get back to NYC so owner Bob drove me to the nearest Lirr station. My vehicle was repaired the following day. I would consider my repair bill fair, and I will use them again.

See appendix for particulars…read more HORRIBLE & DANGEROUSLY RECKLESS PERSONNEL I was walking through the back lot. 2. the main mechanic in a 2006 black mercedes revved up in a jack rabbit reverse start 3. Did not bother to look right and left and almost ran me over 4. Said that I (me) was at fault for ' being in 'his blind spot!..." 5. I went to speak to the mgr 6. I then called the main Mobil number 7. No response... Is this good customer service of a 'regular customer?" Appendix Happened 10/19/2020 at 2:03 PM at this location's rear parking lot

Rude. Two times I…read morehave made an appointment online in the past (within the past 3 or so years) for things like inspections and received a call that their inspector is not in that particular day and to reschedule. Today I walked in with an appointment that I have made online the week before for an inspection and tire rotation. I received at least three emails of confirmation and reminders. I walked in 10 minutes early to my appointment to Anthony on the phone with someone. I patiently waited. After he hung up he continued looking at the computer screen like I'm not there. Being the respectful person that I am I continue waiting for him to finish up whatever he is doing so I do not interrupt. Finally he says "Can I help you?" like I'm a nuisance. I tell him I have an appointment. He tells me his inspector is booked for the day. Confused, I repeated I had an appointment. He tells me again they are booked and that their website does not coincide with what is actually available. WTF. Meanwhile today is my only day off during the week as someone with a full time job and two young children... and I had planned this entire day out around this. No apologies whatsoever. I can't believe it. I walked out saying "Thanks... for nothing." Because it really was nothing. Unbelievable. Convenience of being near the mall but I will never come back to this location but it's not like they need my business anyway. Luckily there are plenty of places that do car inspections.

"CHEAT" This is a seat scam shop, after spending $1000 on…read moretire and breaks the guy at the counter told me, my tire rotation is free on my oil change. So, when I went back for oil change my tire was not rotated but on paper, they said it is done. I caught the scam because I had changed only two tires. I will report this to BBB. CCTV will prove that I am not lying. Not coming back or would recommend to anyone. Not going back to Mavis at all, there are a lot of other option.

Exceptional! I've been coming here for years and would never go elsewhere. Steve and his team are…read morethe best and I know I'm getting honesty and integrity when I'm here.

After being told by the DISCOUNT TIRE shop in Syosset that I had to replace 2 tires- I drove to…read moreSyosset Tire and was extremely satisfied with Steve and his crew. The wait time was minutes. Steve immediately removed the tire - plugged it without problem and put the tire back on my car and spare underneath. Amazing service! Excellent value and a new customer is gained. Thank you Syosset Tire & Steve for everything.

We got a flat tire and broke down around the corner in the middle of a long drive home from a…read morefuneral. We called Tom's and explained the situation! He squeezed us in immediately and patched up the tire! We were out of there less than an hour after we broke down. He easily could have overcharged us because we were desperate but he charged us very fairly! Thank you!

Every once in a while, I accidentally stumble upon a business that renews my faith in businesses…read more Tom's Brake & Auto is one of those. I showed up on a Saturday morning, hoping to just get an opinion about a brake issue so I could schedule an appointment for another day. I had been forewarned by a friend who is a self-declared car expert that this was going to be a major, costly job. In the end, I drove out of there after two hours with brand new rotors and pads, no more squealing from my wheels, and only a small dent in my bank account. As an "older" guy (like me), Tom is from a generation that truly appreciates the concept of holding on to cars, electronics, and other things for as long as they provide good service. Many other mechanics would have scoffed at me for still driving a 2011 Honda Element, making excuses for why they couldn't make my brakes stop catching and squealing ("You have to expect that from a 14-year-old car, sir"), but Tom treated my never-been-washed Element like it was a 2025 BMW. He's a very sociable guy, so I enjoyed chatting with him while he was working. Some might say he actually provides TOO much information, but I really appreciated how he explained everything he was doing, as it was pretty much implied from the beginning that the fix, as confident as he seemed, wasn't a 100% sure-shot. In the end, this relatively simple process of maintenance turned out to be a success, and I think he was as happy and relieved as I was. There are very few mechanics - including dealerships - that I have ever used more than once, but I will definitely be returning to Tom's for whatever my Element needs in the future.

I had a brake job done here! Joe gave me a decent price for the job which I believe was fair! Joe…read moredid everything I asked him to do with my brake job! I also had an inspection done here! Overall they seem friendly and respectful of what I asked Joe to do for my car!

Honest trustworthy owner, been here a long time..he does what he says, does it quickly, and charges…read morewhat he quotes you, very rare these days. Highly recommend after being ripped off and overcharged by Pep Boys twice, come here instead it less than a mile away. I will never go to rip off, unreliable Pep Boys again!

1-5-26. I recommend this place ONLY if you have a Groupon or…read moresome type of discount coupon. They do a marginally fair job although they definitely missed a few spot during the wipe down/drying process.......even after providing the gentleman a more than generous tip. But as the saying goes....."you get what you pay for" so I'm not complaining......just providing an honest opinion. The girl at the counter was pleasant and overall, it wasn't a bad experience.....but I would be annoyed with paying full price (about $35) for the wash my car received.

I was impressed with the friendly staff and the quality of the wash. I have only been here one…read moreother time before, same great service. I like the fact that the gentlemen really take the time with the inside of the vehicle. Most other places I go, they really just do a "quick wipe" of the interior. And really leave all the nooks and crannies, still wet. These guys were quick but paid attention to detail. The establishment offers frequent wash packages and reasonable prices. A full service wash cost me $18.00 . The attached store has car accessories to keep you car smelling and looking neat. You can purchase snacks while you wait. They also advertise oil changes and detailing. I plan to keep my baby glistening this summer, with their help.

I called during the beginning of the week to set up an appointment for an oil change. I spoke with…read moreChate and he helped me set the appointment. I had a few questions which he answered for me. I came in for my oil change and was greeted by a young man who I realized was Chate. He's a very helpful and intelligent young man who is passionate about his job. I will definitely be coming back in the future.. Thank you Pepboys!!

Made appointment for an 8:00 am alignment, drove the 20 miles to get there and be told I would have…read moreto leave the car as their mechanic would not be in until 11. Asked why they took an appointment where they as you if it would be dropped off or waiting, told that's just how they do it.