DISHONEST SHOP!! I…read morehave brought my car to Josh (owner) back when he was working out of a backyard garage on Merrick. It was a honest shop back then. Now that he has expanded h his business to Franklin Square...seems like customer service has gone down the toilet. He is not on site anymore and won't speak to customers even if there is a disagreement. There is a young guy behind the desk that seems to be running things now. I had an unfortunate encounter with him where he lied about calling me to approve services to my vehicle that I did not approve. I just wanted my brakes and rotors changed and that was confirmed when I dropped off the vehicle...only to be forced to pay for an extra tire rotation ($50 -while tires were already taken off already for brake job!) and coolant top off ($20) that was not pre approved (I had the tires already rotated that same morning at the dealership with an oil change!!). I understand that miscommunications can happen, but don't lie and tell me you called me to approve the extra services!! I have no tolerance for dishonesty!! PLEASE AVOID THIS SHOP AT ALL COSTS!!!

They don't know what they are doing they rip you off!! They forged my signature on invoice, and…read morelike idiots they submitted it..Charged me $2,900 for a AC.. did the work 2 times (they kept my car for over 5 days.. they tried to charge me for the same service again!! AC still not working!! Taking them to court for my money!! DON'T GO TO THEM!! I filed a police report for forging my signature!!

This place always takes care of me & even more important they take great care of my car!! Nick…read morealways provides awesome fast service to get you back on the road!!

Armando and his team were extremely helpful, professional and very pleasant to work with. Highly…read morerecommend!

Yesterday, I started driving my car and heard a grinding sound front front wheel area. I assumed…read morethe worse. Need new brakes, new rotors etc. Brought it here because it's local, got pretty good reviews. Got a call back in a couple of hours saying everything is fine, your pads have half its life left. Went in to pick up today expecting some kind of diagnostic charge but lo and behold, no charge for anything. What great honest service! I look forward to coming here again whenever I need service or another problem arises. Highly recommended!

I needed a NY state inspection and they were able to accommodate me literally 5 minutes after my…read moreinitial call. The gentleman behind the desk was polite, professional and knowledgeable. In fact, everyone working here seems to be in a good mood. I was in and out quicker than any place was willing to even see me. Will 100% be back.

When you first meet Kurt, you will notice his kind demeanor and his willingness to help you out. I…read morethought of Kurt as a great mechanic with integrity. We purchased a 2015 Audi Q5 with only 57,000 miles from Kurt. He most recently replaced the Driveshaft and assured us that the vehicle was mechanically sound. On the first drive, the car left us stranded on the side of the road, indicating a transmission malfunction fault. I called Kurt, but he was not interested in helping, he also mentioned that he does not warranty his work. So I took the vehicle to a reputable shop that lifted the vehicle to check it out. To my surprise, the Driveshaft was damaged due to improper installation, and, it was found to be a low quality Chinese driveshaft that cost 1/10th the price of the original. Just about any mechanic that you will meet will warranty their work, and own their mistakes (which is ok, we are only human) but not Kurt. Instead, I am left with a hefty bill and a vehicle that my mother is afraid to even drive now. This review is so that you, as a potential customer, are aware of the person that you are looking forward to doing business with. I would highly recommend using mechanics that will warranty their work, because mistakes do happen.

Excellent service--I am very happy with their work! The best cars are right here. Come on…read moredown--they will help you with everything you need, from securing financing to getting the car delivered right to your home.

Awesome family owned business! quickly ordered the part needed to perform the repair. So, I needed…read morenew tie rod ends for my 2014 Buick Encore, which were replaced. Unfortunately after the repair was made, my screen on the inside of my vehicle was damaged. Doing outside research, I knew it was a potential risk but I didn't think it would happen to me here. So now my back up camera sucks

Attention Long Island folks: Do not bring your car here to be serviced. These people will rip you…read moreoff and completely misdiagnose your car. They have no idea what they are doing and are just looking for a pay day. I have filed a complaint with the Better Business Bureau.

Highest recommendation! Freddie was our go-to mechanic for many years. He was a wonderful-- but…read morerecently sold Meroke to James and Joe. Also great! Honest, reliable, excellent work, reasonable prices, and friendly. Chris is our mechanic in the shop. Excellent! Knowing nothing about cars, I count on them all. This enthusiastic endorement is very much deserved. If you're looking for a superior auto repair shop, this is the place to go.

Fred is gone and the Meroke will never be the same. Brought car in at 10:30 and told would be ready…read moreat 4-5. Called at 3:30 to find out they hadn't even looked at my car. Told me they were busy and claimed they never told me car would be ready today. Told me to come get my car if I wasn't happy. Guess they never heard that the customer is always right. Meroke customer over twenty years and will never return. The owner called the next morning with a sincere apology but I've found a new mechanic in the area.

Last year I went to my car's dealership for a brake quote which they gave me and said they should…read moreit should be done soon. I left and went to Wonderama for a quote. Not only was it more than $500 cheaper, they said the job could wait. I checked periodically, and 3 months later I finally had my front and back brakes replaced at a great price. Today, (Monday morning), I woke up to my car headlights being on and could not turn them off. I attempted to get the car into my dealership (8:30 call to service department, left message and then drove over to dealership at 10:15) but they were so busy and could not give me an appointment until Thursday morning. I drove over to Wonderama. I didn't have to wait too long. They got the lights off and ordered a part which they should have tomorrow to fix the problem. Ed, the owner is delightful to work with as are his employees who are all knowledgeable and kind. Make sure you check this place out for all your car service needs. I don't expect to be using my car's dealership for any more repairs

They are fast workers and did a great job when I visited on Monday after Queens decided it would be…read morea great idea to cut the concrete around a sharp manhole, puncturing my tire after only having it less than 2 years. I would definitely return here and recommend this place to others.

I have been going to J&M Auto for over 30 years. Randy and Mike run a great shop. They are…read morehonest, reliable and do great work. Highly recommend!!

I brought Artie my car about 5 years ago. Maybe he forgot but I didn't. I should have left this…read morereview earlier but I was busy I brought my corvette to get fixed and tell him my oil needed changing in my Corvette. My car engine was blown and I ended up selling the car for Pennies on the dollar. Would never deal with this scum bag shop ever again. Artie will tell you he fixed your car and he will give it back and never work again. Avoid this corrupt terrible shop like the plague!