Love this place! They have by far the best selection of packing materials in the South Bay. And…read moretheir prices are way better than if you went to a UPS store or something silly like that (like I used to). This is a place a dude can just browse and have fun.

June 12, 2025 and after making several calls, no one would beat their UPS shipping price…read more I boxed up a 90 pound 100+ year old wooden ice box (refrigerator) and had is shipped with insurance. Thankfully, I took lots of before shipping and packaging process pictures too! UPS destroyed it, but Susan assisted me the the insurance claim process. It took months, and that was compounded by UPS changing the damage claim portal. Susan stayed on top of it and 5 months later UPS paid the claim. Thank you, Susan

This place can get very busy or be completely empty- totally depends on what time you come in and…read morethat can significantly impact your experience. I try to come in on weekday mornings. I needed to get a live scan done and literally there was nobody when I went on a weekday around 11 am. Took a total of ten minutes. Staff is very friendly and helpful, one of the best customer service I have experienced. But 4 years ago, I had a terrible experience here because of a fellow customer who chose to break the line and I refused to stay quiet. There were over ten people in the store at that time and nobody supported me. Overall a good place where you can get all your postal needs fulfilled. Would recommend but make sure choose a less busy time if you can. Value is reasonable, a little bit more than the post office but then you are also paying for the convenience of longer hours and fewer people.

Andres at Postal Annex was fantastic. I came in needing notary service and he made the whole thing…read morequick, easy, and stress-free. Friendly, professional, and genuinely helpful from start to finish -- the kind of service that makes you want to come back. Highly recommend, and thank you, Andres and Margherita! Mention this review for extra smiles

Quick basic passport photo and no appointment needed. Nice, friendly service, and cost was…read moreaffordable. They even gave me a tip sheet about passport application. Will be back in another 10 years for renewal. Thanks!

Came in needing some documents notarized and Kanise was wonderful to work with. She was super…read morepatient with my family and I while we had to make some updates to our documents. They take walk ins which is nice and 100% recommend them for any notary needs.

Efficient, friendly and easy process! The woman is very nice. I picked up some packages with no…read moreissues.

I have met both Anthony and Jay, who are both very knowledgeable about the processes involved with…read moreall the major shipping and receiving companies available to the public. My family has been going to them for many years and it has always been a fantastic local team that runs it. I am going to keep teaming up with them whenever I need to ship anything, USPS, UPS, FedEX, DHL, and more. Thank you Shipping XPress team for all the professional services and personal connections you have made with me :)

The best UPS store around!…read more Where do I start? Tania Lal, the owner, is one of the most service-oriented professionals I have worked with. She has gone above and beyond over and over again in the past year that we've been working with her. We found her through a Yelp printing request on a fast turnaround project. She delivered a stellar product with expedited and delightful service. She earned our business and we have since handed over all of or printing needs. We had one issue where one of her outside vendors got the specs wrong and she immediately corrected the error and had the reprint done. I cannot recommend this store highly enough.

I've been a customer at this location for about three years, and the customer service has…read moreconsistently been rude. When staff can't do something, they often respond with an attitude instead of explaining or offering an alternative. On October 7, I arrived right at 7 p.m. closing while another customer was still being helped. The employee was reluctant to take my return. She did eventually process it, but with a dismissive attitude. I've also been charged extra to have tape put on packages, and when I asked about the charge, staff were unfriendly about explaining it. I called the owner, Tania, to share my concerns. Instead of trying to fix anything, she told me I'm "welcome to any of the 100s of UPS stores in the area" and said there was nothing she could do. That response says a lot about how this store treats loyal customers. I'll be taking my business to another location. Thank you for responding, Tania. I appreciate the apology, but your written reply is very different from the tone you used on the phone. During our call, you were aggressive and rude. Instead of listening, you questioned my experience by demanding exactly who, when, and what dates, as if three years of mistreatment didn't count unless I had kept a log. That's why I said I don't keep track. As a customer, I shouldn't have to document every interaction to be taken seriously. It made me feel like I was being told my experience didn't happen. I called because after three years as a regular customer, I wanted to give the store a chance to make things right. Being told I'm welcome at any of the other stores, with no offer to address the problem, felt like the conversation was over before it started. My concern isn't about singling out one employee. It's a consistent pattern. Staff respond with attitude when they can't do something, the 7 p.m. return on October 7 was handled reluctantly while another customer was still being served, and questions about the tape charge got condescending answers. If you're truly working on improvements, clearly posting the tape fees and making sure staff explain policies respectfully would be a great start. I hope future customers are treated better than I was. Owner reply: Hi Jose, Thank you for sharing your feedback. I appreciate you taking the time to speak with me directly, and I would like to clarify that I did acknowledge your concerns and expressed my understanding of your frustration. I also assured you that I would address these issues with my staff, which I have already done. I would further like to address, that some of these coments here were not brought to my attention. When you mentioned that you had been unhappy with our service for three years and no longer wished to return, I simply explained that you were welcome to visit any of the other UPS Store locations in the area. This was not meant to be dismissive, but rather to respect your decision and offer an alternative. I also asked you if it was 1 particular employee or many and you responded - " I am not pety and I don't keep track" While I cannot change your past experiences, I can take your feedback seriously and work toward improving our service. I am sorry our conversation left you with a different impression, as that was never my intention. Tania Owner, The UPS Store

We had 7 documents with three signatures to notarize and Apostille. The staff made the whole…read moreprocess so smooth, easy and pleasant. Thankssss.

Came for an Infant Passport Photo. The ladies at All Service Center were super skilled at setting…read moreup and taking a passport photo for my 5 week old. They provided a soft white background for placing my infant on a table top where there was little danger of rolling off (not near table edges) and arranged for a reflector to get the right lighting for the odd angle. Very gentle and also decisive in their instructions to me on how to adjust my baby make sure the photo was met the requirements for my case. Able to do passport photos for different country size standards, print, and email digital copies. THANK YOU for making what could have been a disastrous experience into a smooth process with the desired outcome. Recommendation for future customers: make sure baby is awake before going as that will speed up the process.

We just got our passport photos here and it was world better than the Walgreens or FedEx ones we…read morehave gotten previously! I had to have my baby photos redone because Walgreens did such a bad job (shown on left, PostNet photo on right). Clearly the quality is so much better and he took such care to make sure our photos would meet the guidelines! Def going back when my older child needs a new passport photo and would recommend since the price was also quite good.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I was able to have my email attachments printed very quickly a very nice gentleman behind the…read morecounter helped me

I had an unpleasant experience with Ernesto. His communication came across as rude, dismissive, and…read moreunprofessional. Rather than addressing my concerns respectfully, I felt that his attitude made the situation unnecessarily uncomfortable. I understand that customer service interactions can sometimes be challenging, but professionalism and respectful communication should always be maintained. Unfortunately, that was not my experience with Ernesto. I hope management takes this feedback seriously and uses it as an opportunity to improve the customer experience.

I had a phenomenal experience with Express Copy and More! I needed a large number of signs printed…read morefor a private event, with several different sizes, materials, and specifications, and they accommodated all of my requests and questions perfectly. I was also working with a tight turnaround and ended up needing to add a few last-minute items to my order. They were incredibly responsive and flexible throughout the entire process, made sure all of the details and specifications were correct, and had everything ready when I needed it. The finished signs looked fantastic! The print quality was excellent, everything came out exactly as expected, and having such reliable and attentive service took a huge amount of stress out of preparing for our event. I would absolutely use Express Copy and More again and highly recommend them for event signage and printing!

Express Copy just made my day last Wednesday. I needed several copies of a legal document that had…read moremore than few sections separated by sub-groups. I was impressed, it became a simple task for Jandarak, an attribute of lots of experience. Prior to that day I called the shop to get a price per copy: the response was 25 cents each. However, when I mentioned to her that I was a Veteran, she gave me a great discount; almost half of the total cost. What a day. Thank you Jandarak.

I've been using this place for many years and always feel welcome when I walk in! Incredibly…read morehelpful and know their business well. If you're looking for a nice family run business that takes good care of customers, this is the place!

Second time coming here. UPS decided to drop my package off here instead of ringing my door bell,…read moreit happens. Anyway, had to grab my package from Postal Care and as annoyed I was at UPS, Postal Care service was awesome! The guy who helped me is so pleasant and nice. Considering it was Monday, he definitely didn't have the Moody Monday's lol! He had such a good vibe, helped me quickly, the store was clean and lots of parking. Overall, I'd definitely come here to ship my packages.