This store is like the Radioshack of old--an electronic hobbyist's candy shop! You can buy various…read morecomponents right as you need them, in this charming little veteran run shop. The service is good and the prices are reasonable. I have rescued several of my electronics with parts from them! I strongly recommend this store to anyone in the Puget Sound who needs electronic parts!

UPDATE MARCH 29, 2023:…read more This is a shout out for their employees John and Spencer, for their assisting me re: buying a USB charger, and also re: buying some tools that they had on sale today.

*No free parking*…read more Street parking is the best option. There are multiple levels to this store, so finding what your need is not the easiest. Luckily the staff is helpful. Selection seems to be about the same as other stores. Definitely a good place to grab snacks and drinks if you are visiting Seattle.

No public restrooms, even for people who make a purchase? Was having a medical dilemma and needed…read morethe restroom STAT. Was told by plastic cop to go to a business that was closed. This is why I returned my purchases after I got right. Target will never see another penny from me.

John's the best - love going to his place to see what's new in the listening room. He's always…read moretaken care of me and my Dad over the last 40 + years

The Audio Connection is one-of-a-kind. The proprietor, John, has been in the game for 45 years and…read moreit shows; he can assess what you are after quite quickly and you can enjoy the rest of your time there chatting with him. I brought my one of my Single-Ended Triode 300b mono-block tube amplifiers to have an issue addressed and Kevin had it sorted in no time. They have a diverse collection of audio gear for sale and a no-nonsense listening room to let one do just that, listen. They carry all sorts, but if you are a tubehead, you would have to be mental not to see what they have on offer.

I appreciated the fantastic service for a guy who just came in to find a very niche item. I was…read morethrilled when they found my disney infinity figure for my 5 year old. It's a fantastic store for all ages, and the staff is super welcoming.

I've heard about Pink Gorilla games for years on the Metal Jesus YouTube channel. I finally got to…read morego to a location. The staff is super nice. But the place is super small and just an alright selection. I'll have to try one of the other locations if I'm in Seattle again.

This branch and supply house is definitely where I prefer to get my parts. Chris, Sawyer, Geremy,…read moreJoe, and Don are always on point with getting me the correct parts and ordering in parts that aren't in stock so they are ready for me the next day. Efficiency is a big thing when I'm always on a time crunch trying to finish multiple jobs in a day and these guys and the rest of the Stoneway team help me get my parts and get on my way quickly each morning. Cheers to them!

Stoneway Electric has always been the "go to" place for contractors or just home owners. They are…read morevery helpful and knowledgeable. I hope they don't ever get eaten by the big box stores as happened to the great Daly's paint store. Best wishes to you, Stoneway!

Huge shout out to security. The hard working security, given the nature of Northgate and the high…read morecrime rate hold things down. I've had a change to chat with security staff at the front and some, former military are super caring and kind. I feel super safe around northgate. Given the fentanyl and crime rate in the area this extra level of safety reassures me. The store is always clean and well displayed and the staff are knowledgeable. I think this store attracts a specific personality type and I noticed that some staff focus more on the specs of an item rather than focusing on the customer. It's hit or miss. Having come from sales and the service industry, I think that the emotional iq aspect could improve. I'm not giving this location a bad rating. I hope that my feedback can serve as a learning opportunity if you want. For example, I often have to find an associate to find something if there isn't one at the front by security. Sometimes, the staff will speak as if I am knowledgeable about tech and I hope the staff person can ask me what my knowledge of tech is first before processing. Value is fine. The Best Buy regional number gave misadvised me and I the staff seemed clueless at this location. I still like shopping here and they randomly have a good selection of toys.

I don't know who at the corporate level at Best Buy thought that eliminating customer service was a…read moregreat idea. To me, it seems like a perfect way to go bankrupt. Based on my recent experience with Best Buy, I foresee that coming. I intended to purchase a Bose Smart Soundbar at the Northgate Seattle Best Buy. I called Best Buy, only to be connected to a completely frustrating and useless AI assistant. It took several requests by me, and several unrelated responses by AI, to finally speak with a human being. I asked that human if a particular model of the sound bar was available, on display, and set up for listening before making a purchase at the store. I was assured that the store had the sound bar set up. I asked the customer "service" representative if she was absolutely certain because I didn't want to drive 15 miles to get there and find out the product wasn't available or set up for demonstration. I was assured it was. When I got to the Northgate Best Buy I found that there wasn't a display model set up. The model in which I was interested was sitting in box on the shelf. I asked the sales person how difficult the item was to set up. "Really easy!" I asked if it could be set up so that I could listen to it before purchasing. The answer was "no." I was encouraged by the manager to buy one of several other models that were set up. When I explained that I was told by customer "service" that the sound bar WAS set up for demo, the in-store staff told me the call center has NO connection whatsoever to the stores. When I asked if the store had a direct number I could call in the future I was told "no." There's only the call center. That would explain why the call center rep sounded like she was based in India. The lack of customer support is appalling. The inability to speak with a store employee by phone is equally appalling. I decided to purchase the sound bar I want from another retailer on line. If Best Buy believes that its customers don't need customer service, then the retail chain doesn't need my business.

Long overdue review. I purchased most of my system from Connon at Tune Hi Fi. He's incredibly…read moreknowledgeable, accommodating and provides great service. In today's world with so many purchase options, it's imperative to have great service w/ in-home demo options. Connon will work closely w/ you to insure you have the best sound system and set up for your listening environment.

I've been in Connon's shop several times. One visit was to do an initial visit. Another visit was…read moreto audition speakers. My latest visit was to audition DACs which led to my purchase of a Qutest DAC from Connon. I appreciate his dedication to providing the best in audio sound quality. He is very knowledgeable about the brands he carries and has a wide range of equipment available for audition. In a time when so much of the audio business is moving to Internet sales, my experience at Tune Hi-Fi is a excellent example of the value you get from actually being able to do a good in-person audition of the audio equipment you are considering.

Staff was extremely helpful and knowledgeable. I had a lot of questions and felt like I was able to…read moreeasily make a good purchasing decision.

I was excited to have a camera repair shop in my backyard, which is why I chose Glazier's in the…read morefirst place. I recently had my Nikon freeze up (the film advance jammed) and I figured this would be a great time to try them out. Despite being 15 miles away, I still decided to ship my camera to them. (I am not fond of driving into Seattle). They eventually got back to me with an estimate for "a full overhaul of the shutter, meter and film transport. All functions would be set to factory specifications and the light seals will be replaced. This would be a full clean, lube and adjust. Well - First off, I never sent the light meter. So there is no way they could touch "the meter." This was also, clearly, a generic form - probably not sent by the actual technician who will be working on my camera. Despite those warning signals, I approved the repair(s). When I received the camera it did have new light seals, and the film advance was no longer jammed. HOWEVER: The film advance squeaked - and felt rough. At this point I am no longer thinking this was a "full overhaul" of anything. I'm thinking they just un-jammed the camera and sent it back to me. They over-sold the process. *** Now I am driving into Seattle to return the camera so it may be properly OVERHAULED. At the store, customer service was 50/50. Clerk 1 was monotone with no eye contact, staring at the computer screen. Clerk 2 was quick to see the situation, and jumped in to assist me with my return. Another week later I get a call from an actual tech. He was bewildered as to why I returned the repair. I told him it was a rough film advance, and it squeaked. He told me it's an old Nikon (1960s) and it isn't going to work like new. I argued that an overhauled, cleaned, lubed, and adjusted film transport shouldn't squeak - and should be smooth when advancing the film. He reiterated that it was old and he's been doing this for years. Myself? I have owned a few thousand vintage cameras. Take what you want with those qualifications - But where I come from, I know what an actual Over-Haul is. And that is NOT what I received. Overall, they oversold the over-haul, and the repair department is disconnected from customer service. I will absolutely not be returning here for repair work.

High Fidelity audio is a journey…read more We all start somewhere, not knowing really where we are, with some random gear and then slowly you start looking for more advice along the way. Hawthorne Stereo is THE SHOP to help you, as they have generously helped me on my audio journey. They have helped me with kindness and grace for over a decade now and the employees here have been guides to me and for this help, I am grateful. Hawthorne is a shop that has been holding space for people on their audio quest, if you are also on such a quest, I couldn't recommend them enough.

If there was a way to praise this business more than 5 stars, I would! I live in Texas and I was…read morelooking to give a family member a record playing system. I asked a relative up in Washington for help. She ended up at Hawthorne. Huy was able to assist her with selecting a system that best fit the needs of our family member. Huy was able to ship the whole system from Seattle to Texas. There were many complications with shipping (thanks to the shipping company). Huy, however, handled these complications with ease and was very adaptable. I absolutely recommend this shop, even from Texas, and could not thank Huy enough for everything he did to help!