There were 2 techies who were Knowledgeable and professional…read more They listened to our requests and positioned our cameras where we wanted to place. We are very pleased of their service.

In an odd sort of way, it turned out my first choice wasn't my best choice!…read more I came across the listing and thought "OK - it's a little corny name, 'Those Tech Guys'" but honestly, if you hang around tech guys at all, you get it. I am far from a professional when it comes to IT installations, but I know enough to be dangerous. And after getting quotes to install ethernet in my 1980s circa home, one never wired for ethernet, one that just went through a significant renovation where I, in my supreme wisdom said "WiFi is great, now! Who need hardwires anymore?" was now faced with retrofitting several rooms and office with ethernet and said, this guy over here, the independent with a normal sounding company name, yeah - lets go with him! Mistake!! After schedule, and reschedule, and delays, and reschedule, we got nowhere with contractor number one. Meanwhile, Roberto and Peter at Those Tech Guys had patiently followed up several times, continued to be pleasant and professional, and AFTER I said no thank you I am going to go with someone else! So I made the dreaded call back - "So remember when I said if things change . . . " Peter was quick to jump on the phone, and walk me through things at every step. Gave me a highly competitive bid, and an install time of only a few days from when I called. They cam onsite, were clean courteous, and efficient. They played with my dog (I mean who doesn't love a bowling ball Staffy Bull Terrier mix?) and made light work of the install, and the final cost (with tip!) was even below the initial quote. This was made possible as Peter walked my home and together we found opportunities to do things more quickly, and save a few dollars along the way. In the end, I didn't choose Those Tech Guys first, but you should. No regrets here, other than I should have picked them first!

We called Westcom almost a month ago to have service hooked up. Several missed appointments and…read morethree visits later we still don't have service - or even know if it's available where we live. Don't waste your time with this company, you'll be waiting forever. If their pre hookup service is any indication of the overall service within their company I'd definitely go without service before signing a contract with Westcom

I was employed by westcom as a part time field network specialist. They always reschedule plans,…read moreappointments, and forces me to cancel my plan to work with them. Later to find out they cancel that appointment. They have a tendency of making you go with their schedule. I still haven't got paid from starting to work in early December 2013 till mid January 2014.

I'd recommend Shawn to anyone: his knowledge, efficiency, customer engagement, and outcomes…read moredelivered are outstanding. He's a networking and IT superstar. Costs: If you are upgrading your home network or other capability, and need to buy new/more gear, Shawn doesn't charge a markup on the equipment. In fact, once he's designed your solution he will provide you with links to the exact products required and let you buy them directly from the vendors if desired. Or he'll buy them himself and present you with the receipts. Hourly rate: With the skills Shawn possesses, his hourly rate is substantial. And it should be. However, you can still bring your project in at a very reasonable cost PROVIDED you can be a smart customer. By this I mean you must be clear on the capabilities you want to achieve--or at least be able to listen to Shawn describe what's possible and then make rapid decisions. If instead you want a lot of customer education, Shawn can do that too because he knows an immense amount about IT and can communicate effectively. However, it's a bit like paying for a neurosurgeon to teach you about the types of aspirin available to treat a headache. That doesn't make sense; get a nurse instead! In my case, my wife and I work from the house. My goals were to increase the reliability of our home network. We wanted better maintainability (so when the internet goes down I can rapidly identify the problem and fix it). We wanted better network security. I wanted to add a home security camera because of problems with car prowls, etc. And finally, I wanted to move our networking gear out of our super-hot furnace room to a cooler and cleaner location. This was a lot. Other vendors had previously failed to come up with an affordable solution--or any solution at all. Shawn showed us how to do it for a very reasonable sum. Once we had a plan, I was able to control costs by getting a carpenter friend to open up the wall and pull wires through to the new location for the gear. Shawn also kept costs down by allowing me to provide extra hands as he mounted gear on the wall, connected all of our wireless access points to the new console, etc. These steps all require two people. Shawn was willing to let me help and he even maintained a high level of wit and good-natured ribbing throoughout the long day of work. In sum: great outcome, great satisfaction, great price. Photo: New network system including: cable modem; device handling routing, security, network management, and recording of camera images; 24-port switch; and backup power supply.

Shawn has today achieved what 6-7 previous IT technicians couldn't figure out with our home wifi. !…read moreHe arrived early and I felt immediately at ease ( I was home alone at the time). He has a wide range of skills - fixed everything from TVs , printer , network issues, my email server, Alexa, and even my car's phone connection ! After he explained the problem (old house with several floors and walls ) we now understand the issues and how to solve them in the future. He is very efficient and worth every penny of his 2 hour visit. Will definitely call him when we decide to update our system Kate WB

From the start, the price sounded good and I was hopeful about the company. After 2 months of back…read moreand forth with site survey (they confirmed they could provide service to my location), they changed their tune. They refused to honor the original quote, or the quote on their rate sheet. The contract they sent me said "As Is" "When Available" service. It included taxes and setup fees (which their rate sheet said they never did). As it turns out, I wasted 2 months of my time dealing with this company, only to be presented with an insulting contract.

While Accel Net is expensive compared to Comcast they do fix problems once they really understand…read morethat there is one. They service an area that the cable companies don't. My speeds are running at or above our contract rate

Jeremy was great to work with. He gave me an onsite review of the work I was looking to get done…read moreand as it would have been difficult and expensive, suggested a few alternatives that would work as well, with less budget. He also whipped out a few Ethernet terminations while he was out. He was quick to respond and actually arrived the same day I gave him a call. If I have further networking work, I'll be reaching out to Jeremy again.

I thought I would never have a wired household -- especially in Marysville, which is, admittedly,…read morequite far from the "tech center" of Seattle. I was pleasantly surprised by Northwest Home Automation! After a simple online quote, I spoke with Jeremy about what I wanted: Cat 6 cable through several plates in my house, right where the existing cable lines were. I had a crawlspace, and he made it look SO easy to install. Never would I have been able to get this done myself; I cannot say enough good things about this company! If you have a house anywhere within the Puget Sound region, please please PLEASE don't hesitate to use this company. Billing was professional, installation was professional... I am extremely impressed. None of that "oh that's too far away" or "oh I don't have time for your relatively small house" that I've gotten from other installers. A class act! Highly recommended!

i had a broken laptop screen, i took it to this place and the gentleman was very nice. he was able…read moreto give me clear process about how he works.. he told me up front cost, and how much it was for the screen replacement, and labor. he was nice enough to give me a discount just cause the ebay screen replacement was taking to long to come in the mail. nice guy

From the owner: At Friendly Fix IT, we make technology simple, reliable, and stress-free. From setting up Wi-Fi and…read moresmart home devices to troubleshooting slow computers or providing remote support, we bring professional IT expertise right to your door. What makes us different? We don’t just fix problems—we explain solutions in plain language so you feel confident using your technology. Our goal is affordable, flexible, and approachable tech help you can count on. • Router / Modem / Mesh Network Help • Printer Setup & Troubleshooting • Smart TV & Streaming Device Setup • Smartphone & Tablet Setup • Computer Setup (Windows & Mac) • Password Recovery & Account Help • General Tech Troubleshooting • PC & Mac Tune-Ups • Data Backup & File Transfer • Antivirus & Online Protection Setup • Smart Home Device Setup (Alexa, Ring, etc.) • Smart Home Starter Packages • Wi-Fi Coverage & Dead Zone Mapping • Remote Tech Support • Monthly Remote Support Plans • Family Tech Plans (In-Home + Remote) • Senior Tech Safety Checks • 1-on-1 Tech Training • Custom Device Recommendations • Device Setup with Purchase

Had them out to terminate raw Cat6 cables and activate lines run by my homebuilder -- friendly…read moreservice & excellent work across the board. What stood out: - Went beyond the ask -- proactively replaced non-functional builder-installed receptacles - Saved me money -- skipped non-essential parts my AI assistant had recommended - Added real value -- advised on ISP setup and wireless mesh configuration Couldn't recommend them more highly!​​​​​​​​​​​​​​​​

Mark and others from Lluminet were absolutely a pleasure to work with, starting with initial…read moreproject inquiry over email/phone to getting the quote to the day of job. Great communication, the price was fair and the workmanship is solid. They ran cat6 cabling in our three story house, setup new access points, ensured we have good wired and wireless connectivity based on our needs.