Guess what. I took my computer to a person that knows what they are doing. Was able to get my…read moreLenovo running by simple repairs and no need for a new battery. Not sure what this company actually did, but all I needed was my power jack port fixed....

Brought in my hp all in one desktop the other day. I didn't know any of the passwords or emails…read morelinked to it. It wouldn't reset because of security reasons. So basically it was a very expensive paperweight. I took it to the geek squad and was told it would be at least a week to reset. I dropped it off at computer citi, had it back the same day completely reset!!!! It works perfectly! I was hesitant to bring it to them, based on the poor reviews. Glad I tried them! I would definitely recommend!

I'm afraid I can NOT recommend Tech Masters Computer Services. I hired Tech Masters to help me set…read moreup two laptops, get Microsoft business software, and set up professional email addresses for my business, the later being the most important. They did set up the email addresses, and ALL my emails immediately went into my recipients' spam folders. My whole job is sending email (I'm a literary agent), so this was absolutely devastating for my business. Tech Masters spent three weeks supposedly trying to fix this problem, during which time I experienced work stress like no other--I could not communicate with my clients. Eventually, Tech Masters stopped replying to my emails and phone calls, leaving me in a terrible lurch (despite the fact I pre-paid for 5 hours of their time). In the end, with help from a friend who is a software engineer, I solved the problem myself, but it took HOURS of my own time...which is exactly why I hired an IT company in the first place...so that I wouldn't have to figure out DKIM authentication and other gobbledygook tech stuff myself. If you want knowledgeable, reliable IT help, I strongly advise looking elsewhere.

My business computer kept getting slower and slower...and slower.....and slooooooowwwwerrr. I took…read moreit to Stewart and Son and they had it up and running again in just a day or two. Any time I have a computer-related problem, I call them, and I know I can trust their answers. Anyone with business computers, and especially network issues, can trust them. They are great.

I brought my laptop to be looked at to be determined, if it's worth it even fixing it or replace it…read moreentirely. The technician David gave me his honest opinion of the pros and cons not at any charge. After concerting with him, I decided to go with rapair. While laptop being in the shop, he called me a few times to provide me the status of the repair as some complication with parts has come up. However, the laptop was fixed and now working as new. Cybertools of Puyallup has provided an outstanding customer service and 100% satisfaction. I will definitely come back, if any repairs will be demanded in the future.

These guys are so helpful, patient, and know exactly what to do and how to teach you to do for…read moreyourself the next time! Highly recommend after using them multiple times o er the past few years!

Go here! FABULOUS service and some of best customer service skills that I've witnessed, especially…read morewith older folks. Troy helped fix my parents' computer that scammers had tried to compromise. Thank you!

Performed the needed task with efficiency and clarity…read more Communication was great as well.

Great immediate service, I was in such a bind, Drew answered the phone instantly, offered a truly…read moreaffordable rate to fix a blue screen problem with my laptop. Also, somehow magically repaired the touchpad, no additional cost! This guy knows what he's doing! Highly recommend

Needed my laptop checked for viruses and malware....long story. Called PC's Done Right, and was…read moreable to take it in immediately. It was scanned and returned to me in about 24 hours! Fast service. Received a text message listing what had been done, and a suggestion for an app for ongoing protection. The charge seemed very reasonable for today's market place. I highly recommend this small, local vendor. Pleasant to work with.

100% recommend PC's Done Right On time, friendly, through…read moreand reasonable priced for services

Summary of issues: * Misdiagnosis of both RAM and…read moremotherboard (shop said it was not repairable and advised recycling) * Charged for an unnecessary SSD backup * RAM missing when the computer was returned * No follow-up from the owner after I reported the missing RAM * Computer fully functional after I personally installed two 8GB Crucial RAM sticks Experience: I brought my computer to this shop because it wasn't working. The owner called me after diagnostics and said both the 16GB RAM and the motherboard were defective, noting that further testing would take several hours if I wanted it. I paid ~$175 for diagnostics and an SSD backup, which was unnecessary, as the shop's diagnosis was completely wrong. When I picked up the computer, the owner offered to recycle it on the spot. I declined. The computer was returned reassembled, so I couldn't immediately verify the components. At home, I discovered the original RAM was missing. I called the shop; a junior tech said the owner had done the work and promised a follow-up -- which never happened. To test the system, I installed a single 8GB RAM stick, and the computer POSTed and booted immediately, working perfectly. I then installed two 8GB Crucial RAM sticks, restoring full functionality. This directly contradicts the shop's claim that known-good RAM had been tested and the system would not boot. The only actual work performed was the SSD backup, which I was charged for but didn't need. Had I accepted the recycling suggestion, I would have lost a fully functional computer. I'm sharing this to help others make an informed decision. The shop's diagnosis and recommendation were wrong, and their guidance could have led to unnecessary disposal of a working machine. I've also noticed in other reviews that when customers raise complaints, the owner often cites how long the business has been operating and how many computers they've "fixed." That may sound impressive, but it doesn't address the actual problem and isn't evidence of competence. Specific issues should be addressed directly, not deflected with statistics.

Needed a hinge replaced on my Lenovo laptop which is way more involved than you'd think. Roy spent…read moreextra time and effort rectifying a manufacturer's parts mixup. In the end, Microlynx came through with solid workmanship and admirable customer service. Strong local business.

My gaming computer I built just last year was having an infinite reboot loop and would only arrive…read moreto the windows login screen every 30-40 attempts. I brought it in here to help troubleshoot and diagnose, since it could've been the RAM, CPU, NVME SSD, or windows corrupted files. They were able to diagnose and pinpoint the causes and issues pretty quickly, and offered me several solutions to quickly be up and running with minimal downtime. I went with the 0 downtime option while I warranty claim the faulty part (NVME drive went bad but it has 4 years left on warranty). It's so good to meet fellow pc enthusiasts and I will be coming here for any future repairs or services!

I recently had a Starlink system installed, and I have to say the overall experience was smooth…read moreand impressive. The process was surprisingly straightforward. The installers Chris and Nick did a pre inspection to determine the best placement of the satellite system, provided a detailed estimate the next day and were able to schedule the installation the next week. Chris and Nick arrived on time and both were very knowledgeable about the equipment. They walked me through the entire process, making sure I understood how the Starlink worked and what to expect from the service. I would trust their expertise with any computer work I would need in the future.