Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Extremely happy with the service. Very prompt, and honest. He couldn't fix my issue so he didn't…read morecharge me. Very stand up service

My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

We have used Appliance Care & Repair multiple times (oven temp not regulating, freezer not making…read moreice cubes, washer tub not spinning, etc.) and they have always been very communicative, helpful (patient with me!) and resolved our issues. They are very persistent in determining the cause of a problem, even when normal approaches fail, they will do everything they can to help resolve the issue. We really appreciate Kevin's (and his team's!) customer service and resolution approach and will be using them exclusively for all future appliance needs!

I had to have the Drumb rollers replaced on my Samsung dryer. I contacted appliance care and repair…read moreand sent a photo of the model number and scheduled the repair. Kenneth O. Arrived on time and got the repair completed in less than an hour. He is a real pro.

It's so hard to find repair people to trust. Laren was helpful and didn't make me pay for…read moreunnecessary service calls. He took the info by phone, ordered the necessary parts for my oven, then was so pleasant and professional. I appreciate the care he took while working in my home. I highly recommend him for any appliance or HVAC repair. Dependable, fair, and honest.

Very honest guy, no upsetting. Charges a flat rate for service and all labor. Timely response.read more

Immediate reply. Showed up on time and within our window of availability and was able to fix the…read moreissue in one visit. Would definitely recommend!

Otkay was professional, knowledgeable and honest. Reasonably priced too…read more Was available to come to my house right away also. I had a washer that stopped working, an error code came up that indicated broken door lock. The new door assembly would be very expensive. Otkay took apart the door and told me it was fine; that digital error codes can often be wrong when the mother board is going. The spinner basket was off balance too, so he told me to get a new one. Even recommended some good brands and suggestions where to shop. He could have charged me allot to replace door lock assembly and fix off balance basket. I appreciate his integrity, and I will definitely call him again.

Quick response, good teck, didnt ask for money up front..suggested origional parts, didnt want to…read moreput in after market parts..I agree.! Very pleased with service..ill do business with these folks from now on.!

I am very happy with the service. Within minutes of posting the service request, Yusif contacted me…read moreto get information about the issue. He then quickly provided the soonest availability of his technician which was the same day. Ken, the technician, came to the property and made an assessment. He called me and let me know what the problem was and provided solutions. Highly recommended with the efficiency and professionalism.

Reached out this company because it was recommended in our Facebook group for city of Surprise…read more They replied with a quote and availability within the hour when they came out to service my dishwasher. They were friendly and timely. I would recommend this company. Brian was a great technician, and the charge was less than what other companies were quoting.

Took care of our washing machine leak . Fast , easy and affordable ! Definitely going to call them…read morefor any of my appliance needs

Technician was at my home for over two hours and was clueless of the problem. He had several…read morethoughts on the issue but continued to take the entire refrigerator apart. He finally left without fixing it, not to return Actually a minus 1 star

I asked technician if he could jump on the phone with insurance before he left and he said no bc he…read morewas busy and that they could call him and he'd give them the info then. my insurance has called and he never answered. i've reached out like 20 times and i've been told they'd tell his manager, they'd contact him, or they'd contact the insurance but my insurance has yet to be reached. insurance has called them multiple times and they told me they hang up after the first ring of the phone. on top of that, my gas stove wasn't fully fixed. they replaced the ignitor but my oven can't hold temps above 400 and drops rapidly, something I feel like they should've caught. $300 i can't get refunded bc they refuse to take a 5 min call with my insurance. horrible service,

Awesome repair company. Kurtis does an excellent job at a fair price. And he cares about what he…read moredoes.

I contacted top appliance to repair a malfunctioning microwave. Kurtis was communicative, punctual…read moreand knowledgeable! He was able to repair the microwave within a few minutes and we will be using top appliance going forward!