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    Victory Plumbing Solutions

    4.6 (11 reviews)
    Open Open 24 hours

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    4 years ago

    Terrible Service ,Changed there Service times and Then Never Showed up Buyer Beware Made us wait all Day with no Result

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    Review Highlights - Victory Plumbing Solutions

    The owner, Levi, worked alone but he worked hard and fast and repaired the pipe and got our water running again.

    Mentioned in 9 reviews

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    Wurke Bettler

    Wurke Bettler

    (24 reviews)

    Wade is THE MAN! I…read moreneeded a 220/240v outlet, wiring, breaker and the whole shebang installed in my garage for my Blacksmithing business, and I could not be happier with the service WB provided. He was more than communicative up to our appointment, arrived early, provided a free quote, and even gave me advice regarding the market on Copper Wire (which I cross-referenced and confirmed after the fact). He even went out of his way after-hours to scour a specific part we needed, and took photos to confirm fitment before committing. A better price than anyone else, faster than anyone else, full clarity regarding pricing, and some of the friendliest service I've ever experienced. Nothing short of exemplary service from the whole crew. If you're dealing with Wade, you'll be taken care of. 10/10, my first choice from here on out.

    Wade came as schedule as on time. He Quickly diagnosed the issue of a blown fuse and bypassed the…read morefuse with his tool to see if the machine would come on and told me it will take a while to reset and it did. He asked me to lower the thermostat so that when it reset it would kick on. I had to go to my phone app and remove the restrictions as my thermostat was locked at 78° and that was the internal temperature of my house. At this point my thermostat was working just fine..Once the HVAC reset, it kicked on and Wade said it takes a few minutes for the fan to reboot or start. After a few minutes it still didnt come on so Wade checked a few things out, and at this point he removed my thermostat cover because he thought maybe loose wire? I don't know, then after a minute he put it back on. Then I guess he diagnosed that the coil to my outside fan went out which caused my fuse to blow. Cool, he knew the issues. Then he told me everything wrong and the cost, perfect, please fix! Then He got the unit up and running but only blowing hot air, so he came back to the thermostat and removed the cover again. He was like" oh this is the problem, your pins are broken off. He put the thermostat back on and now no power to the thermostat. He told me that this thermostat pins were broken and I told him this was the very first time anyone has worked on the unit since it was installed and it was working just fine when he rebooted the system. I told him he must have broken them off when he removed the cover and his only response was "I'm not eating it"... this was going to be a 5* review, but this just went south really fast! I kept my mouth shut once he said " I'm not eating it". After a few minutes he offered me a used thermostat from his shop and offered to install for an addition $139 service call and I stopped him in mid sentence and let him know I already ordered a new one. ( I can install it myself) The thermostat was working fine, then it wasn't? he knows he broke it, just like I know he broke it. He didn't get anything over on me. He just damaged his reputation as this same statement will go to yelp. I'm so very disappointed that a service technician who has great yelp reviews would tarnish his reputation and that of his business. There are PLENTY of HVAC repair technicians around Prescott and Prescott valley, please choose wisely... I did not He got his $356, and I spent an additional $150 to replace the thermostat. Yes he got my money, but I have a voice and people who read this review will see it's recent and that Wade lacks integrity.. My home is 5 years old, my thermostat is 5 years old.. that is not old...period There wasn't anything wrong with my thermostat as it came on JUST FINE during the system reboot. No loose wires, NOTHING WRONG. The whole point of calling a service technician was to get my system up and running.. is it? No! Wade had to turn off the circuit breakers to the HVAC system because now that the thermostat is broken, it will continuously blow hot air. Read his response below. In his own words he broke it removing the cover.. if there were loose wires, the thermostat would not have functioned and it functioned fine for 5 years. He also stated he can't be liable anytime ... he drives a work truck and if he causes damage to someone or something, is he going to say he can't be liable for it because he's on a service call? Response from the owner 20 hours ago I'm sorry but this is a complete misrepresentation of what happened. I'm sorry that during the diagnostic the existing thermostat that is not installed or serviced by me, the plastic broke on the back of the thermostat when I had to remove it and there were loose wires behind it. I can't be liable anytime. I touch a unit if things that are brittle break. If that were the case I would never be able to fix anything. And yes I did offer you a new thermostat and you've made it sound like everything was fine and we were in good standing. I responded promptly charged you fairly. I'm sorry that the coincidence of it breaking happened during this diagnostic, but the way you're painting this picture of me is also completely outrageous. And making me look like I'm a bad guy which is borderline defamation. I would be glad to discuss this with you. When I left there were no problems between us and now you post this review attacking my character. Please let me know how you would like to proceed

    ACE Home Services

    ACE Home Services

    (39 reviews)

    EXCELLENT service!! Highly recommend and will use again. They came on time as scheduled and did a…read morethorough job. We're very pleased!!

    Our AC stopped working about a week ago. My husband called ACE, as they were the first business…read morethat popped up in a Google search and it has been between 90°-100°. The tech came a few days later, did a (clearly not thorough) inspection of the unit. He ended up telling us that our compressor was bad, the unit (that we bought brand new and had professionally installed 4 years ago) was "too old and obsolete," and that it was going to cost us an estimated $6,700 to change out our outside coil unit and compressor. Since we don't have a spare $6,700, we contacted another business (Environment Concepts, Inc. Heating and Air Conditioning) for a second opinion. Billy came out the next day and completely fixed the problem (NOT the compressor, not anything the guy from ACE lied to us about) for $300. ACE wanted to rip us off for literally THOUSANDS of dollars that we don't have. They offered no other options or solutions, and had we not found the company that actually helped us, we would be completely without AC for who knows how long in the AZ summer heat. When my husband received a message from ACE to OFFER FINANCING on a completely unnecessary service, he told them what happened and how unacceptable their business practices are. The only response was to tell him that they could still offer services in the future. Absolutely unbelievable! Bottom line, if I could give ACE zero stars, I would. They are unethical and clearly out to steal whatever they can from unsuspecting victims. For as many elderly people on fixed incomes and young families just starting out as there are around here, it is disgusting to know that this company would rather let people overheat than to be honest and fo the correct work for a workable amount. I will NEVER recommend ACE, and will be telling everyone I know how badly they tried to rip us off. They should be ashamed of themselves, and I only hope that people see this and know not to trust these liars.

    Jeannie Hall Plumbing & Drain - Just crawled out from under mobile home, made repair on water line.

    Jeannie Hall Plumbing & Drain

    (19 reviews)

    Jeannie and Doug are one of the best plumbing companies I've EVER worked with. Almost 3 years ago…read morethey fixed a major ongoing problem we kept having at my families ranch. No matter what happened we continued to burst water lines, main valves, and in some cases would loose water to one side of the property all together! This kept happening for years... after using several companies to put bandaids on the real problem, Jeannie and Doug came to our rescue. They even followed up and came out to the property about 7-10 days after the repair and even helped us work with Rancho Water District on our main feed for a pressure issue. Thank you both for being honest and awesome, you'll never know how much of an impact you made on making our day to day lives easier with something we rely on so much - WATER!!!

    They saved us!!!! Seriously! We have our retirement home in…read morePV and construction has been going on in it for the last couple months. I found out the day we were suppose to be at the house we didn't have a working toilet. We were not due to arrive until 2am. I contacted them the day we were to arrive and asked them if they could install the toilets I had purchased. On their way to our house someone ran into their truck! Their truck was towed and they got a lift to their shop to pick up another truck. Instead of them cancelling on us, they came to our rescue. Even after a tramatic accident of them getting hit, they made a point to be at our house to get the toilets operational for us. No excuses, just pure dedication! We were having quartz countertops installed the following day and needed them to install the faucets. At a moments notice the countertop guys had to turn off all the water because the utility sink valve would not shut off. Jeannie and Doug came right over to the house changing out the valve and making sure all was working for us. The following day they came back out to the house and installed all the faucets as well as all new hoses and valves and did another check to make sure all was working. We can't thank them enough for their dedication, hard work, honesty and friendly service. We will ONLY have Jeannie & Doug doing our plumbing from here on out!!!

    Victory Plumbing Solutions - plumbing - Updated May 2026

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