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    Diamondback Rooter Service

    5.0 (6 reviews)
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    Services - Diamondback Rooter Service

    Plumbing inspection

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    ACE Home Services

    ACE Home Services

    2.7
    (39 reviews)

    Our AC stopped working about a week ago. My husband called ACE, as they were the first business…read morethat popped up in a Google search and it has been between 90°-100°. The tech came a few days later, did a (clearly not thorough) inspection of the unit. He ended up telling us that our compressor was bad, the unit (that we bought brand new and had professionally installed 4 years ago) was "too old and obsolete," and that it was going to cost us an estimated $6,700 to change out our outside coil unit and compressor. Since we don't have a spare $6,700, we contacted another business (Environment Concepts, Inc. Heating and Air Conditioning) for a second opinion. Billy came out the next day and completely fixed the problem (NOT the compressor, not anything the guy from ACE lied to us about) for $300. ACE wanted to rip us off for literally THOUSANDS of dollars that we don't have. They offered no other options or solutions, and had we not found the company that actually helped us, we would be completely without AC for who knows how long in the AZ summer heat. When my husband received a message from ACE to OFFER FINANCING on a completely unnecessary service, he told them what happened and how unacceptable their business practices are. The only response was to tell him that they could still offer services in the future. Absolutely unbelievable! Bottom line, if I could give ACE zero stars, I would. They are unethical and clearly out to steal whatever they can from unsuspecting victims. For as many elderly people on fixed incomes and young families just starting out as there are around here, it is disgusting to know that this company would rather let people overheat than to be honest and fo the correct work for a workable amount. I will NEVER recommend ACE, and will be telling everyone I know how badly they tried to rip us off. They should be ashamed of themselves, and I only hope that people see this and know not to trust these liars.

    Wasn't overly impressed with the tech who came to give me an estimate. I asked for estimates on 3…read moredifferent types of HVAC Systems. Only got an estimate for 1 type of HVAC System. Tech did not check the attic for anything and was not real covincing that he knew what he was doing. Probably will not be going with Ace Home Services when we make our decision.

    Diamondback Rooter Service - plumbing - Updated July 2026

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