I had an amazing experience at this location yesterday! I'm a member and have never shopped in a…read morephysical store. Came in to get my husband some joggers and other gear and Marisol and team were super helpful. She reminded me of the member promotion and made sure we had everything we needed. I will definitely return! They have a great selection and it's great try some of the things on I've been eyeing online.

This store is absolutely terrible. It's so bad that if I want to shop this brand, I actually do the…read moredrive to Southlake ever since they put Stacy as the manager here the whole vibe has changed and she's just completely rude to every single person that walks in the door. Legacy west is such a beautiful area. It's very odd that they would allow such a rude manager to run this location. I did a return five weeks ago called Fabletics to ask where my return money was since it still hadn't been refunded to my card and they said they had no knowledge to my return thank goodness I kept the receipt from the return.

ASK FOR SUSAN WHEN YOU GO! I have shopped at Everything But Water for over a decade. This location…read moreis closest to me, but the customer service has not been up to the usual standard for this company, so I usually go to Dallas or Fort Worth. HOWEVER, I gave it a shot today and I am so glad I did! Susan is the personal swimsuit guru you have always wanted, plus she makes the whole experience fun (swimsuit shopping? fun?? I know. right?) She helped me pick out not one but TWO fabulous swim sets in my budget. Not only that, but she checked items for me online and helped me narrow down options. Plano EBW, you have earned my loyalty. No more trips to Dallas or Fort Worth! yay!

My daughters buys her bathing suites every year from this location. Never once have we ever…read moreexperienced any issues or disrespect.. Today the store manager Susan was extremely rude and ebarassed my daughter and her friend. Not once did she ask if she could help her but instead made her feel small and demanded that my daughter refold the bottoms that my daughter picked up to look at. I was not there but did call to speak with Susan after my daughter left distraught about how she was treated. Susan immediately became aggressive with me over the phone and explained that she was just joking about my daughter refolding the bottoms. I told her I didn't think that was funny at all and why didn't she offer to help my if she felt like my daughter looking for her size in the drawers below the suite hanging that she liked was an issue. She said she was busy and just didn't like for people to dig in the drawers. All this was uncalled for and the fact that Susan did not offer an apology for making my daughter feel bad was just unacceptable. We will easily spend 500-700 dollars each year. This location will no longer be the one we visit. The store offers such beautiful suits and I really wish that they had beautiful employees to sale and assist people who are willing to spend that amount of money for bathing suits. Susan you should be ashamed of yourself. I ended the phone call with Susan with I hope you have a good day and maybe you should learn some manners. Customer lost all because a manager did not know how to be kind and helpful. She chose to be crude and disrespectful.

Super rude lady did not even care about us or the other customers when we asked for help not only…read moredid she not help, but she got mad at us for finding it without her help never ever coming back

Levi's is okay at best. They didn't have a single pair of slim jeans in the size we needed. I wish…read moretheir inventory was more on-point since they're literally a jeans store and didn't have a single 36x32. Getting help was just as mind-boggling. You can't tell who works there! You can take a gamble and ask the best dressed person in the store a question, but that's not a guarantee. Even worse, if you're outwardly confused and say, "maybe we should ask someone if this size is in the back," instead of an employee proactively asking if you need help, they'll instead glance at you repeatedly like, "I hope they don't discover I work here because I don't want to go to the back and check." Annoying AF. Once we were able to get help, the person checked, confirmed that they were out of the size, and told us to check again once the holiday rush was over. Overall, we really like the jeans here but service needs to improve. I shouldn't have to ask every person I see, "do you work here?" to get help. Make your employees known and train them to be more proactive (beyond folding jeans) and this place would be solid.

I love Bath and Body . I love the candle. I the air freshener. I love the body creams and lotion…read more Bath and body works scents are incredible and long lasting.

Sadly I've given this store too mam chances , the associate Michelle is the worse person to deal…read morewith , I've had 2 encounters with her and she really needs to learn how to deal with customers and learn to be nice , I will no longer be giving my money , energy or time to this location , they do not care about policy , they do not care to keep a customer coming back , their conversion was messed up due to a lack of keeping a customer in the store and more interested in being snarky rude and overall rude .... please use caution in utilizing this location , the manager whom ever she is will mock you behind your back for simply asking a question , overall it's a team of mean girls at this prosper location.... save yourself the energy and go to Frisco etc....

First, I want to appreciate Ashely for all the help. She is amazingly solved my issue, even that…read morewas my fault ( sorry, I won't do that again, I am learning, lol.) Then, I want to say everyone in this store is super nice and friendly. I normally just shopping online ( because more options for the style and my size is challenge to find in store.) But I want to support local retail business, and because of these amazing people I am often come to the shop to order now. They always have so much patience with me, even sometimes when the order arrived, that wasn't I expected I didn't want it. They never make me feel like I was too much work. I hope buckle company will sending them more like my size (waist 23). I will definitely like to shopping with them more often.

Raegan was amazing! She was super helpful even though we were just browsing, was recommending lots…read moreof stuff without making us feel overwhelmed or like she was pushing it on us. She immediately greeted us and asked for our names, and remembered them all the way through checkout!