I buy from this store more than I should. I don't buy for myself, I buy for my daughter and my…read morewife. The service is always incredible; be it a return, and exchange or a purchase, the staff at this Lululemon is solid. With my most recent visit, after walking in and browsing for a few seconds, I was offered help (which I desperately needed). The staff is super knowledgeable and very patient. I was able to knock out the few items I picked out in minutes, and hop in line to make my purchase. Lululemon isn't cheap, but its well made and the girls in my house love it. As long as I'm provided customer services like I've been getting, my only comment can be 5 stars and a double snap (In Living Color, LOL)

Came here looking for something to wear for the day. I instantly went to their discount rack. They…read morehad a few things that I liked. The sales people were helpful and didn't hovering or annoy me. The music they were playing was bomb! I was surprised whoever does the playlist here good job.

A part of being a man for me is having a good suit, and I knew I had to return my cheap pants to…read moreWalmart and get legit dress pants to match my blazer. Of all places, JCPenney had the selection I needed to find a very close match at a fair price, definitely beat out other competition on sales and quality. I got van heusen pants and they are holding up since last week! Excellent choice that was actually recommended by my wife. This location gets some hate it seems, but my experience worked out. I'm happy.

Visiting the Dallas area and wanted a body wave perm and trim haircut on my short (collar length)…read morehair. I've had the same done at JCP in Austin and was very satisfied. So I made an appointment at the Fairview, TX location with Tina, whose bio on JCP website, says she's been a stylist for 20+ years. There was only one other customer in the shop while I was there and Tina was working on both of us (no complaint about that at all) After the perm was done, she dried my hair and THEN cut it. Never have I had a dry-cut. She cut in what I can only call a frenzy, with dry hair flying everywhere. When she was done, she asked me to check it and I could see the sides were different lengths, as was the back. She dry-cut to 'fix it', and had to do take several attempts to even everything up, but I still came away with one side shorter than the others over my ears. She was nice enough, but seemed to rush through everything. And I don't think she left the neutralizer on long enough or it was a bad brand of perm because now that I'm home, it hardly looks/feels like I had a perm. I would never go back to her and would caution anyone who likes their hair evenly cut, to reconsider it. I should say, I've had many MANY perms over the last 40 years and I know what it should look like and feel like, and this isn't it. I feel like I just flushed $135 and half of my hair down the drain. Very disappointing.

I am not the target demographic for this store by any means. On my first visit, I came in with the…read moregrandkids to look for some specific items. They like the murder drone items. There is a big selection of what I would call "gothic" clothing and accessories. I signed up for their rewards program and later was sent a $10 coupon via email to use on my next visit. I was especially blown away by their customer service. On my second trip in, I asked for help finding a couple of items on my granddaughter's birthday wish list. Since I'm not familiar with this merchandise, and she was not with me, I asked Juan for help. He was so kind! He even went into the back to check if possibly they had one in the back. Then he carefully applied my coupon to my order as well as their standard "buy one, get 30% off a second item". Both visits I have been impressed by their friendly customer service. They might have extra makeup or piercings, but they are really kind and I appreciated their help on both visits.

I had an amazing experience with Jordan while shopping here today. They greeted me enthusiastically…read moreand answered my questions on a product I was looking for. I haven't seen this level of customer service in awhile and it was truly appreciated!

ASK FOR SUSAN WHEN YOU GO! I have shopped at Everything But Water for over a decade. This location…read moreis closest to me, but the customer service has not been up to the usual standard for this company, so I usually go to Dallas or Fort Worth. HOWEVER, I gave it a shot today and I am so glad I did! Susan is the personal swimsuit guru you have always wanted, plus she makes the whole experience fun (swimsuit shopping? fun?? I know. right?) She helped me pick out not one but TWO fabulous swim sets in my budget. Not only that, but she checked items for me online and helped me narrow down options. Plano EBW, you have earned my loyalty. No more trips to Dallas or Fort Worth! yay!

My daughters buys her bathing suites every year from this location. Never once have we ever…read moreexperienced any issues or disrespect.. Today the store manager Susan was extremely rude and ebarassed my daughter and her friend. Not once did she ask if she could help her but instead made her feel small and demanded that my daughter refold the bottoms that my daughter picked up to look at. I was not there but did call to speak with Susan after my daughter left distraught about how she was treated. Susan immediately became aggressive with me over the phone and explained that she was just joking about my daughter refolding the bottoms. I told her I didn't think that was funny at all and why didn't she offer to help my if she felt like my daughter looking for her size in the drawers below the suite hanging that she liked was an issue. She said she was busy and just didn't like for people to dig in the drawers. All this was uncalled for and the fact that Susan did not offer an apology for making my daughter feel bad was just unacceptable. We will easily spend 500-700 dollars each year. This location will no longer be the one we visit. The store offers such beautiful suits and I really wish that they had beautiful employees to sale and assist people who are willing to spend that amount of money for bathing suits. Susan you should be ashamed of yourself. I ended the phone call with Susan with I hope you have a good day and maybe you should learn some manners. Customer lost all because a manager did not know how to be kind and helpful. She chose to be crude and disrespectful.

I love this location!!! The staff is very friendly, and the store is very clean and organized. The…read moreparaffin lotion is the best!! They had a special price of $3.00 today. I bought several but should have purchased all of them!

Staff here is always really friendly. There was a lady named Marsha and she was just the sweetest…read more She'd always ask you if you were finding everything alright and would provide her recommendations if you needed them. Because of Covid, they are limiting customers to 24 at a time so if you're going for a sale, you may need to wait outside.

Brandy Melville store on Legacy Drive in Plano TX. …read more July 28, 2026 . . . Review = Recommended. . 50+ year old man entered the store to purchase a Gift Card. . I was the most obvious Fish Out of Water at that moment in time. . Store was filled with Smiling Happy teenagers and young women shopping for clothes. . I asked a Brandy Melville employee if they had physical Gift Cards. . Sandra said the store provided Printed Gift Cards. . She brought me over to a register. I provided my name, email address, and gift card amount. . Sandra correctly and efficiently entered my information. She printed out the paper Gift Card and my receipt. . I was in and out of the store within 5 minutes. Mission accomplished. . Thank you to Sandra at the Brandy Melville store in Plano TX for your kindness and help. . Invoice number was 107-1****5. Gift Card number was 107-639********046.

Rude workers. There was probably about 15 female workers and not one of them asked or checked in on…read moreus. They just stood around judging us. Like goddamn does it hurt you to have a smile on your face or welcome someone in. I have a feeling that these girls are insecure and are falling victim to group think. FWI if you love yourself or struggle with body image don't go in this store.

Top line: consistent go-to…read more Over the years this location seems to offer fewer selection in terms of shoes, but it is still my go to. I appreciate having shoes for my whole family. And consider this: I needed a suede touchup kit for my beautiful suede skirt. I didn't want to order one from Amazon and I need it right now. I walked right in and found a suede cleaning kit right in the front of the store. You just can't beat that offering. Service is ok. Inventory turns over quickly. Often, if you find a shoe you like, but not the size you can order it immediately online. Parking is a challenge, but there is an extra parking lot right behind the store I always take advantage of.

I had a great experience shopping at DSW during their birthday event! I found the Birkenstocks I…read morehad been looking for, and the birthday deals made the trip even better. To top it off, we won a birthday gift certificate while we were there, which was such a fun surprise! The store was clean and organized, and the staff was friendly and helpful. I'll definitely be back!

I'm a big fan of this store! I only shop the Lewisville location on Main Street because of their…read morevery friendly staff The store is organized in an easy way to shop!! They are receiving merchandise several times a week so there's wonderful items to look for "add-ons"to previous purchases! Their clothing is a nice quality, and so affordable! And ladies when there's a sale, it's a nice savings!! Another added benefit they do for their customers.... if there is an item not available in your size in the store. they will order it for you and have it shipped to the store which saves you on shipping costs If you haven't shopped there, please do. Your closet and your budget will thank you!

Kristen was so kind and patient tonight! It looked like she was working by herself but it didn't…read morephase her - she was smiling with everyone and multitasking in a phenomenal way. She even assisted when I needed an additional size in the fitting room. She casually yet consistently made sure I was doing okay while helping other customers and still putting things away on the floor. Her spirit seemed kind, and honestly I was in there even longer than I needed to be because she made me feel like a customer not just another person. Because of her I decided to purchase 3 additional things that I totally didn't need but decided to get anyway where as if I feel rushed I just get the bare minimum & tend to run out. I loved my experience here. Thanks Kristen! Xo.