I brought in a 1971 Martin 000-18 to have a new pick guard put on and the bridge glued. They cut a new pick guard and glued it on. It looks kind of amateurish done and has sharp edges. You can also see where the old pick guard was and when you lay the old pickguard on top of the new they are not the same size. First time I've came here and I came because of all of the reviews. I need to have tuners replaced. I won't have them do it. It cost $410. I also failed to mention that when they repaired the cracked bridge, they put in new pins and kept the originals. That is on me for not noticing and asking about them. I don't play and I inherited this guitar from an old friend who just passed away. They did leave me the old original pick guard. I am now going to have the guitar completely refurbished. read more

Whoops. The suggestion one should first learn on the instrument of a neophyte might best be kept to oneself. I'd have visited a toy store if that quality is what I was seeking. Purchasing determinations are the customer's. Unfortunate they lost a sale in the first minute from input that wasn't fine tuned to our inquiry. read more

Nice shop that does fine work. Fair prices. Quick turnaround. Service is friendly and knowledgeable. Refret came out good....I sort of wished they had suggested larger fretwire in retrospect. Two setups came out really nice. Will bring more instruments in for care. read more

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Wow - what a cool shop. Popped in for 30 minutes. Spoke with Andrew about a repair, played a couple of their in-house builds, and got a quick tour of the shop. I could play whatever they had, but after playing two acoustics that Heath had built, I had zero urge to play anything else. The playability of those two acoustics was insane. Additionally, there was no "shop pressure" about playing them. I've never had such an awesome experience in a guitar shop. Thank you, Andrew & Victor Guitar. Will be back. Hopefully to build my own soon! - Chandler read more

I've been taking a couple guitars here for a few years, if you play guitar, I can't think of a better place to take your pride and joy in Denver, simply the best read more

A few years ago I had Victor Guitar install passive pick-ups in my '76 S.L. Mossman and my Larrive'e SD-60. I was impressed with their shop, and the skills of their luthiers. Enough so that I just brought my newly-acquired John Westling (1990s?) Harp Guitar for a major modification. The original bass neck was too close to the guitar neck at the top fret. Ed and Andrew rebuilt the side of the bass neck changing the curvature to increase the space near the top of the neck. I would not have trusted this work to anyone else. They did an outstanding job, and re-strung the bass strings with upgraded strings. I am very happy with the outcome. I highly recommend Victor Guitar for any luthier work, on any instrument. Top notch skills and communication. read more

Victor Guitar - Musical Instruments & Teachers Near Me - Denver, Colorado

I really needed a wire for an antique instrument, they didn't have it, but it was a very interesting open repair shop and I felt transported to an earlier time in history. I was able to get some cash for a lap dulcimer that was taking up space in my house. That was nice. read more

I had Heath Rothgeb: level, dress and polish the frets on my vintage guitar, and it plays like a dream now. Really nice guy to deal with, generous with his knowledge, did a really good job. Good price too. read more

I bought a used guitar that had worse fret wear than I had realized. The guitar also needed a good set up so I brought it to Heath at VICTOR guitars. They did a complete set up, crowned and polished the frets and set the intonation. They also got it done in one day! (Added bonus) My guitar now plays and feels amazing! They are also friendly and you feel welcome when you first step foot inside. read more

I just picked up my Martin that was in my option in really bad shape. Part of the finish on the back was gone and the frets had been worn down with groves. My guitar was done in less than 10 days with the back restored to original and new frets with new strings and lowered action! I was very pleased !! read more

Heath at Victor Guitar set up my new guitar, and was really patient in dialing it in to a somewhat non-standard setup that suits my playing style. I'll absolutely bring any guitar that needs work here. read more

Just returned home from picking up my old Tokai telecaster. This guitar is a sentimental piece from my dad and has extra meaning to me. The tele is my third guitar that Edward, Heath and the guys have worked on for me. As always, I'm always extremely pleased with the work these gentlemen do for me. My guitars come back playing like new instruments regardless of their age. The tele is no exception. Victor Guitars is top shelf work and craftsmanship. They're also just great guys to talk shop with - extremely knowledgeable and fun to interact with. I'll never have any reason to bring my guitars anywhere else. BillB read more

I've taken my guitars to Ed and the rest of the guys at Victor Guitar for years and they always do an incredible job. This time was by far the best experience. I had just bought a '65 Fender Jazz - not a cheap investment - and was very concerned about what I thought was a warp on one side of the neck which could've required major work to make it playable. But Victor Guitar came to the rescue once again, only doing a set up to solve the problem. Last week, this bass was not very playable. This week, it plays like a dream. This is happiness and satisfaction that you can't put a price on. Look, if you have a $500 bass or guitar or something else that needs a little setup, it might - might make sense to take it to a place that'll set it up for $50. I'd still take it to these guys because they get their work done in a timely fashion and it's done right the first time. But if you have a boutique or vintage or over $1,000 instrument, don't skimp on getting work done. You want your instruments playable long term, not done on the cheap. You pay a little - not much - extra money to take it here. But it's worth every penny. And aren't your instruments worth it? Wood has memory. And once a guitar is set up right, and set up right again, it will always play well. These guys are simply the best in town, no contest. read more

I had a guitar that was barely playable after I neglected it for awhile. Victor guitars did a superb job with it, I could not be more satisfied. I'll be using them exclusively in the future. read more

I was on top of the world after my first "session" with my newborn daughter. If only I had taken as much care to put my Vintage Guild Acoustic securely on the stand as I do my daughter on the changing table, I might have never had a need for Victor Guitar. Nevertheless, a face plant to the hardwoods left me with a broken headstock. I dropped it off at Victor Guitar and they gave me two options: 1. The pro fix involving splines 2. The less invasive fix involving pressure and glue for about 1/2 the cost. Since I don't gig anymore, I went with the second option. Two days later, I picked up my Guild and could hardly tell anything had ever happened. A quick scan revealed the action a bit higher on the bass side of the neck, so Tom happily adjusted the truss rod for no extra charge. I'm happy to note that I've since since enjoyed a second session with my little girl, who was 100% satisfied with dad's performance as Dad is with Victor Guitar.....I think. Great guys. Custom shop and feel. Great customer service. Highly recommended. read more

What on earth happened to my guitar jack? It was only out of my hands for 45 minutes! Somehow between checking it on a plane between Park City, Utah and Denver, it had stopped working and at my next gig, couldn't get the 1/4 inch cord to fit! It was a mystery. Then, as I jiggled things around, I found a small eyeglass screwdriver! Obviously someone had been messing around with my guitar and put it away in a hurry. I took it to Victor Guitar-- to the only guy I would ever trust with it-- Edward Dick. He came up with the perfect scenario. I've been a loyal follower of Edward Dick's guitar work both as a builder and repair expert for about 12 years. Once I moved to Denver from Nashville, I had to find the best. He is quick, efficient and knows exactly what to do to get the very best sound out of your treasured axe. Being a touring pro I generally need my instruments in a hurry and Edward always makes it happen. And-- I would absolutely not trust my Taylor (or Martin) with anyone else! Besides, he has some unbelievable stories he's gathered over the years about what he's discovered in various instruments, and... told me he might write even a book about them...!!! Only Edward, his assistant and I know what happened to my guitar jack. I guess you'll have to visit Victor Guitar to find out, or get Edward's book! Anyway, if you need the best guitar work anywhere, put Victor Guitar at the top of your list. read more

Being a stringed instrument novice (2 weeks in with my ukulele! Wooohooo)... I find myself feeling slightly intimidated going into music stores. Especially when the help and instruction I need is as elementary as stringing and tuning specifics. Yes, I know YouTube is bursting at the seams with tutorials... but dang it's nice to talk with someone in the flesh! To my relief, I was greeted with nothing but kindness and thoughtful instruction. All my questions were answered and stringing help was given free of charge. Grateful for experts that are willing to do beginner tasks too! Thanks Heath! read more

The shop's hours are limited, so I emailed to get a quote on replacing the saddles, pots, pickups, tuners, and nut, along with a setup, on a Lotus Strat copy. Edward replied that it was best to bring the guitar in. When I took the guitar in, the service tech told me they didn't have saddles and probably not tuners for the guitar, but they could do the rest, and just clean the electronics. They did a setup on the guitar, but they didn't replace the nut, which I was sure I communicated that I wanted. When I got the guitar home, I noticed a lot of fret buzz. Edward could have saved me much time and frustration by letting me know they didn't do electric guitar upgrades, just setups, in my initial email. Edward previously did a good job repairing a cracked top on my Martin acoustic, but the recent experience was disappointing, and I won't be taking any more guitars there. read more

WOW, beautiful location and guitars. Very interesting to see these professionals building and repairing guitars. This is an art that you don't see in many locations. The staff was friendly and professional. I'll definately come back again. read more

Victor Guitar was recommended to me by another luthier and has worked on my guitars for years. Edward repaired a 1912 lute that had been damaged from a broken water pipe, which was passed down from my Grandfather. I have also used Victor Guitars for consignments. Edward and Tom great guys, incredibly talented, and knowledgeable. I do not trust anybody else with my guitars and highly recommend Victor Guitars to anybody who is looking for quality workmanship from a top-shelf luthiers. read more

Sorry that I can't join the chorus of praise for the repair work at Victor Guitar. I've had 4 repair jobs done there. 2 were okay. But the last 1, not so good. When my 1967 Gonzalez classical (Madrid) needed a new saddle, I took it there. When I picked it up, pressed for time, I did not inspect it at the shop. When I got home, I was astounded to discover that the saddle did not make contact with the bottom of the slot. You could actually see under the saddle, all the way through the bridge slot. It had just been jammed in there. Really poor workmanship from someone who should know better. Another example: on my 1965 flamenco by Andres Martin (Madrid), he had done some minor cosmetic repair to the finish. He did a good job matching the color - no easy task - but when you looked at it from the right angle, under the light, you could see finger swirls where he had failed to blend the finish smoothly. Hardly the work of a master craftsman! He did correct it, at my insistence, but only grudgingly and acted as though he was doing me a favor by fixing what he should have done right the first time. And that attitude was the last straw. The shop personnel are pleasant enough, but Victor himself treated me as if I were somehow bothering him. Acerbic and unfriendly, the impression I always got was that he didn't really care for my business. So, he gets his wish: sloppy workmanship and a sour attitude are enough that I now take my guitar repair business elsewhere. read more

These guys are amazing. The very first time I went in I needed work done and they turned it around that day! I would trust them with anything...and have ever since. They guys are the best! Go there. read more

I had a spruce top guitar with a nasty center seam separation. I took it to Victor Guitar with uncertain expectations, given the extent of the damage. Edward did a great job repairing the guitar. Not only did it sound great afterwards; the appearance of the spruce top vastly exceeded my expectations. It looked better than I imagined. And though I didn't request it, Edward lowered the action slightly in a way that improved the playability of the instrument. Highly recommended. read more

Excellent service and craftmanship at this incredible guitar shop. The selection of custom made and vintage instruments is amazing, and the staff is very knowledgeable and friendly. I was told by the owner Edward that I would love the way my guitar played and he was 100% correct. read more

I am not entirely sure how I never knew this place existed. I play mandolin and thought I knew of most of the shops in the Denver area to go shop for mando's but I found another. I found it because I am a craigslist junkie and I came across a guitar that needed work and I looked up "luthier in Denver" and Victor Guitars popped up. Gave them a call and I knew they closed at 5 and I wasnt going to make it but Edward said he would wait 15 minutes for me to receive the guitar. I delivered this axe that was borderline unplayable and 5 days later it was fixed and playing great. I will be taking all of my instruments here for any work and if I am ever looking to upgrade my mandolin this will be the first stop. Another gem on Broadway. read more

Simply the best guitar shop in Colorado. Edward and Tom are wonderful. The store is ripe full of classic Martin guitars and other amazing finds, and they do repairs on anything. If you want to learn how to make a guitar, enroll in their 2 week intensive luthier course and you'll go from zero to owning your own $4,000 guitar that you hand make yourself using classic hand carving techniques and incredible tools. One of the best experiences I've had, building a guitar from complete scratch with my dad. Edward has made over 400 guitars by hand, and he'll patiently teach you everything. read more

A great shop for custom guitars. Impressive work is shown by the luthier who owns the shop. They also carry a good assortment of used guitars. read more

The owner, Edward Dick, is one of the most knowledgable luthiers, stringed instrument builders, I have had the pleasure to meet. His repairs are exceptional and his knowleadge of stringed instruments unsurpassed. If you want he can design you a fine Victor Guitar to your specs. On top of this he is extremely kind and honest. Drop in for a visit and a pleasant experience whether you need a repair, want a fine guitar, or just want to talk guitar with someone who knows his stuff. Thomas Moffatt, M.D. read more

You won't find a more knowledgeable repair person in Denver. Edward has been building and repairing instruments for over 35 years, and has built over 400 stringed instruments. I think he has repaired over 30,000 instruments in his career, so he knows what he is doing. He is a nice guy, and willing to do what it takes to do the job right. You are in good hands at this place. Also, you can browse through the used guitars and instruments that are on consignment. What a great place to hang out. And if you want to build a guitar or learn how to repair instruments, take one of his classes to learn from the master! read more

Victor Guitar - Victor Guitar Storefront - Musical Instruments & Teachers Near Me - Denver, Colorado

They keep my two martins and one takemini tuned, set up, and at peak playing performance. Authorized Martin repair center and able to work on anything I have ever needed for my guitars. Thanks!! read more

If you have a stringed instrument that needs some love, get it to Edward at Victor Guitar. I'm a banjo player and have taken a couple of banjos in to get some work. The latest was a new instrument that needed some setup work done, and not only was it turned around the next day, but it plays better than I ever could have hoped for. Edward and Tom, on top of being super nice guys, absolutely know their craft inside out. Don't trust your valuable guitar/banjo/uke to some hack....get it done right at Victor Guitar! read more

100% satisfaction! Edward exceeded my expectations and performed an excellent set-up on my long-neglected Telecaster. Great attention to detail, with the neck, frets, bridge, finish, etc. all given the proper attention. The four day turn around was perfect. Victor Guitar is a superior shop! read more

If you care at all about your instrument this is the place to take it for repair or a tune up. I took my hand made classical here and Edward did the repair himself. The work was flawless and the sound is a good as it was prior to the damage. If you want a thoughtful expert to make your instrument almost as good as new go here. read more

I have recently had work done at Victor on my '67 Martin D-28 (neck re-set), my Loar mandolin (refinish back of neck and setup), and my Robin Rawhide Supreme (set-up). The work is impeccably done, and I couldn't be happier. I would have never played the Martin again if not for Ed's suggestion that a neck re-set was needed. The difference is remarkable, and it has once again become an instrument worth playing. It has been restored to what it once was, and I would have never guessed that a transformation so complete could be accomplished. I highly recommend Victor Guitars without hesitation. read more