We ordered and paid for a NEW guitar. The center sent us a…read morefloor model with scratches and dents and charged us full price. I would think this wouldn't be allowed. I spoke to the customer service at headquarters- who was amazing - and said they consider floor models to be new instruments despite all the hands that have handled it, scratched and dents. I originally gave this 1 star but I changed to 3 star because customer service fixed the issue. They sent us a brand new guitar from the warehouse just as we had asked for in the first place. Be aware if you order and it's back ordered or not in stock at the time, you might get a floor model. Except for the back and forth and the hassle of having to return the instrument, I would still shop here.

We had to pick up a friend's acoustic guitar that he was having re-strung and tuned. I don't play…read moreany instruments so I've never had any reason to go inside. I'm glad I did today though. So many people enjoying music and playing instruments. The selection of guitars and amps was off the hook. Drums, sheet music, accessories and everything in between. They even have areas for instrument repair and music lessons. Everyone seemed like they were happy and really enjoying being in the store. It's clearly a place people like to hang out. A social center of sorts. I liked the fact they had armed security in the parking lot and inside the front door. There simply can't be too much security these days. The parking lot was simple and wee maintained. The staff was friendly bordering on perky. Thumbs up for Guitar Center.

Amazing little store that I go to for all my guitar and instrument needs. The owner and daughter I…read morebelieve are the sweetest people and are happy to help you with anything. Highly recommend stopping by. Best little music store in the area.

This place is great! I found it on google and have bought two guitars from them in the past six…read moremonths. Always give a great price and through in a free cable. I'll definitely be buying from them again, going to get a PA system next week. Highly recommend, and very helpful.

Great acoustic instrument shop. Got a guitar for my daughter. It's where all my musician friends…read morego. Excellent expert service and wide selection.

Love this place. I've had them help with some of the more random things and they're always very…read morehelpful and chill. Banjo selection has got to be the best in the state, and they still have a good selection of other instruments as well. If you ask nicely, they'll let you test drive some absolute beauts! Also very helpful with set ups, accessories, and just generally talking to you about what you're looking for without judginess. (Which bears mentioning because some music stores can feel very cliquey and/or gate keepy.) We're honestly pretty lucky to still have a place like this. Go support it so we keep it!

This is a really cool shop with a lot of great stuff beyond just musical instruments. I would come…read morehere more often and spend money, however, the reason I'm giving two stars is because everytime I go in there, it feels awkward, like I'm a burden for even showing up and I don't feel welcomed. I understand the employees are busy, and that it's a pawn shop, but the last two times I've been there, no one was in the shop and the two guys there weren't on the phone and didn't even acknowledge me when I walked in. One guy by the front kind of gave me a weird look and didn't even say hello. I don't need some jolly fellow to loudly greet me and talk my ear off. But a simple acknowledgment that I'm there and a quick "Hey, welcome to our shop, let me know if I can answer any questions" goes a long way. Cool shop, bad customer service.

Mike is the shit! Got a really nice strat for only $600 and he fixed up my acoustic free of charge…read more Definitely recommend this place especially if you need a guitar!

I've been taking a couple guitars here for a few years, if you play guitar, I can't think of a…read morebetter place to take your pride and joy in Denver, simply the best

I brought in a 1971 Martin 000-18 to have a new pick guard put on and the bridge glued. They cut a…read morenew pick guard and glued it on. It looks kind of amateurish done and has sharp edges. You can also see where the old pick guard was and when you lay the old pickguard on top of the new they are not the same size. First time I've here and I came because of all of the reviews. I need to have tuners replaced, but now I will also have the new pick guard replaced too. I won't have them do it. It cost $410.

I truly never write reviews but this local store sincerely deserves all the buzz. The variety of…read moreproducts are so unique and relatively affordable. The owner (I assume) is very knowledgeable and so friendly! I didn't bring any earmuffs with me to Denver, so I ended up buying one of the handmade (in Nepal) fleece-lined wool beanie animal hats. I do not wear hats, but I was desperate. It is the warmest hat I've ever worn, AND the fleece lining does not flatten my curls!! I got the lion beanie and want to wear it everywhere I go because it (mainly the lion's mane) brings me such joy. I can't tell whether the animal beanies are intended for children or not, but they fit adult heads -- the ear flaps (with attached tails!) make the beanie a bit wide so it doesn't totally ruin your hair day. I also bought a rastafarian animal beanie for my parents back in KC. I'm making my boyfriend go to the store with me once more before we leave Denver so I can buy at least five more beanies. They are truly so soft and warm (and less than $20!). I want one to go with every coat, and I'm going to get a few for my friends -- they may think they look a bit childish, but they won't care once they wear them.

Found a beautiful genuine moonstone ring for a very reasonable price. Owner was very helpful and…read morenot pushy to sell you something just because. I'll visit again next time I'm back in Denver.

Absolutely atrocious customer service. When I call Amazon, AT&T or some other multinational I…read moreexpect to get a phone tree and I expect never to speak to a live person. When I call a mom & pop store I don't expect that I am going to be put through hell trying to do something as simple as schedule a music lesson. When, after several days, I was finally able to speak with an employee they were absolutely not helpful. Run don't walk to any other music store in the area.

Good good, people were sooooooo nice and my drum kit is so much better than my old drumread more

My son has had Mr. James as his guitar teacher for six years…read more He's taught him so much more than just chords, music & music theory I couldn't recommend this institute more . It's huge and has every instrument. Every type of teacher. The staff is friendly. And we really look forward to coming here. Keep up the great work Colorado music Institute CME

Plain and simple - if you are looking for a professional, motivating and committed school for…read moremusic- Colorado Music Institute is THE REAL DEAL! I started my son Alexander who has a IEP in school and is on the spectrum (special needs) when he was 8years old playing ukelele. He since has continued playing uke and over the past 4 years has been taking lessons for piano to get ready for his next year marching band audition for Cherry Creek High School! He had held a A+in his middle school band all through 6th, 7th, and now 8th grade he's way ahead of his peers in so many areas of music. Fast forward to 2 years ago our oldest son wanted to audition and compete for first chair trumpet in his band class as a junior in high school at cherry creek high school. He felt he maxxed out with where he was at and needed that extra push and tutoring to acheive more. He asked me to sign him up for private trumpet lessons this past summer. Here we are in September of same year and after a summer of private lessons he auditioned and made FIRST CHAIR TRUMPET in his band class and for Cherry Creek Marching Band !!! (Did I mention CCHS ranked #1 for welcome week and in 5A tournament )!!! Wendy&Dale are the best ! All the instructors they hire are top notch and our invested in their students to succeed and not just in music but the why behind music , their self esteem, and technical skills that go along with it. I could t be more blessed to have found this school for my children. I have two other kids that will also play music this year. One more trumpet and one more piano or drums!!! This school has an amazing g new facility that they are in the process of moving into because they grew out of their old one ! They are so humble but I feel like if there is anyone out there that is looking for a true music school who will help their child learn music, love music appreciate music and embrace music this has to be the school they enroll in!!! Thank you CMI for all you have done and continue to do !! Congratulations on your award for National Music School of the Year!!!!!!!!

I went to see John Fullbright here on Friday, October 8, 2021. The seats were comfortable and the…read moresound system was great. The concertgoers and staff were very respectful, too -- you could hear a pin drop in that auditorium, which I really liked. I made a couple of trips to the bar and the people and drinks were great! I'd love to go back to this venue.

Great venue and super fun! It's was an intimate setting and we were up close to the artist. I can't…read morewait to find another artist there that interests me. Easy parking and there are drinks and snacks available downstairs if you'd like. A great evening of music.

My sister and I took my niece here today. She is 15 an aspiring drummer. They were so NICE to us!!…read moreHighly recommend if you need anything related to drums that you stop here for sure. Support a LOCAL and unique Denver business.

So my 2nd review of Rupp's starts out pretty much the same as the first: "I went over to the Guitar…read moreCenter by my house..." to test drive some double bass pedals. I've had the same DW 5000 single chain drive double pedal for literally 30 years, and figured it was time for an upgrade. GC only had like 2 or 3 crappy single pedals out on their display area to try out, and the drum area was devoid of any staff - literally empty, and I couldn't flag anyone down to help me. Out the door I walked, predictably frustrated by the entire Guitar Center experience. Today was a new day, and Rupp's was the destination. I walked in shortly after opening, Alex greeted me, and we immediately got down to the business of talking the pros and cons of different kick pedals. Display models were taken off the shelf for me to try out, longboards were discussed, the ups & downs of Tama vs. DW, and then the ups & downs of the 5000 vs. 9000 series. No BS, no salesmanship, just straight up answering questions and making honest suggestions. "Oh, your kick BPM is stalled out? Are you still using the stock DW beaters? Those things are way too heavy to play fast... have you tried these variable weighted beaters?" Mind blown. After zoning in on an updated set of DW 5000s, he offered to set them up on the practice kit to get a feel for them on an actual kick drum. He set 'em up, walked out, and closed the door to give me ample time to get a feel for the action on my own time, at my own pace. Sold! ...and I wasn't planning on actually buying anything today, but the entire Rupp's experience made my mind up for me. I just got done working through some double kick exercises with my new pedal and beaters, and I feel like I've been in the dark ages playing with stone tools for the last few decades. My speed is up, immediately. My control is up, immediately. All said, I'm a very happy camper. Thanks to Alex for making me a Rupp's believer, yet again.