Quality work and warranted craftsmanship. They've repaired a few tricky clocks for me and even…read morereplaced glass in a odd sized Vintage French clock. Excellent shop. Some nice vintage watches too!

Fast friendly service. Went in for a watch repair on my Movado wrist watch, these guys are quick…read moreand extremely knowledgeable.

When my Ball watch was due for a service I didn't hesitate to use Right Time Inc as the wonderful…read morelady who reached out to me as soon as possible with my inquiry regarding my watch. Olive from Right time was very helpful with guiding me through the steps of sending my timepiece halfway across the country to get my watch there. Olive was very helpful by providing me a shipping label to send my watch there and when I had any serious questions she would simply reach out to me by phone which made it easy to discuss my concerns. My watch now preforms better than ever after the service. However their was a slight hiccup when I received my watch back there was just a small screw missing in the bracelet. That was not an issue for me though as I simply reached out to Olive and she provided me a shipping label and had my bracelet sent back and repaired and back to me in a week and half. I live in Victoria BC by the way making it very quick waiting time. Now my watch is back on its lovely steel bracelet and I'm enjoying it just as much when I first purchased it. If you're looking for a place with amazing customer service and care then this is the place to go! Thank you so much Olive and the rest of the staff for bring my very special Ball watch back to life! You all are truly amazing!! - Brandon Long

So I dropped my watch on the floor and the crystal cracked. *cries* The Fossil official repair…read morepeople estimated 2-4 weeks after sending it but I wanted my watch fixed right away. So I searched up and found Right Time, which is conveniently located right in the atrium. Out of all price quotes, Right Time had the cheapest price quote which was $35 + tax compared to the $40 $45 price quotes. And Gabriella, the business owner, estimated it would take 1 hour for the repair. Which is amazing compared to the other estimates I got. So I dropped by around 1 and returned an hour later at 2 and my watch was fixed almost like new. The glass of the crystal is slightly raised above the height of my actual watch so you can feel the bump and so now I have to be even more careful. I'm still happy with the repair and the workers there were super nice. I'd totally return to get my watch fixed if it needs fixing again, which hopefully doesn't happen. Totally recommend.

I came here to repair a small diamond pave intial "C" pendant that was broken in the middle and…read moremissing a diamond. I came to Guo because the repair cost was less expensive than the other place in Gerrard Square. They charged me $80 for the repair which I thought was fair, but the diamond that they chose to replace the missing one is a different colour than the other existing stones. The curvature of the C is also a little bit off- which is my fault because I should have showed them a photo of the original. Overall, it was fine. You can only tell that it's been repaired on close inspection. But in the future I might decide to go elsewhere.

Truly outstanding service. Went to get a new battery for my watch, and the personnel were really…read morefriendly and accommodating. The price was also about half of that I would have paid elsewhere. Will definitely be going back.

Great service, quick turnaround and extremely friendly. Will be bringing other pieces for repair…read moreand adjustment. Highly recommend.

Highly recommend Aram…read more Initially I contacted the store on Queen st. They quoted me $55 to repair my disconnected necklace. When I sent photo via email to Aram, he was quick to respoded back. He quoted $25 for 1 hour service. I just picked up my repaired Jewerly from the store. Aram was very peasant to work with in person, he even lowered the price to $20 when he actually saw my necklace, fixed, even polished nicely. Now I am looking for more jewelries to repair.

I was looking to have a bracelet repaired and a quick assessment of an old Omega Seamaster from the…read more1950's. He explained what was good about it, what wasn't original, and what it would need to clean it up. Unfortunately, he also explained that the bracelet was unrepairable and that Omega parts weren't available. He gave me some ideas to pursue on alternative bracelets and to decide if the cost was going to be worth it to bring the watch back to wearable condition. I cannot comment on the quality of his work as I walked away without a repair, but I'm giving a top 5 star rating based on his knowledge and honesty and being professional enough to not even try doing a hack repair job that would just be a waste of money. Once I figure out the bracelet I'll definitely go back to Shane for the work!

Shane has been fixing my Rolex collection for over ten years now, he is an old-school watchmaker,…read moreand a fount of knowledge about the sort of watches I like (1950s-1980s). Fast service. Cheap. No frills, but I'm an older fellow and don't need fifty hi-res shots of a disassembled 15xx and a $900 bill for a plain service...Shane charges what the job costs. Sure he doesn't have a fancy uniform or fancy office. Fixes your watches and doesn't charge you the earth, though. I hope he stays in business for another twenty years!

One of the best experiences we had during our wedding process was buying our wedding rings! To us,…read moreit is a true personal moment and Hollywood Diamonds was there for us throughout the experience. There were 3 moments through the experience that motivated me to write this review: 1. No pressure on fees: I told sales associate Linda our budget and she ensured to stay in it. If I was attracted to something a bit more expensive she did warn me before taking it out of display and even showed me comparables that were in my budget. They not only understand a couple's desire to buy wedding rings but understand the bigger picture of planning a wedding itself and therefore are very considerate when discussing prices. 2. The team's patience: My husband and I went into the store not knowing exactly what we wanted. We stayed there for a very long time looking and they never pressured us to buy. They kept advising us to take our time because they understand how big of a decision this is. 3. Very informative: My husband works as an Electrician and therefore they adjusted ring recommendations to rings that don't scratch easily. They also taught me how to clean the rings to keep it an extra shine as well as mentioned how easy it is to resize in the future. If you are a couple that needs heavy guidance like we did, I would highly recommend Hollywood Diamonds. They truly accommodated us in every way and now, we are wearing our dream wedding rings everyday all thanks to the team.

Thank you to the Thai family who provided my fiance and I an excellent experience at Hollywood…read moreDiamond! I had already (surprise) proposed to my fiance with a placeholder ring - the next step for us was to start shopping. We heard about Hollywood Diamond through word-of-mouth, and thought we could sit down to educate ourselves about diamonds, as well as try on some settings. Thach and his wife had the patience of saints to sit down with us for 2 hours to educate us on the 4 C's of a diamond, lab vs. mined, sizing, settings, literally any question and concern we could think of - Thach took seriously and alleviated our thoughts. Overall, it was a very pleasant, low pressure experience and to seal the deal, the pricing was unbeatable when we compared to online retailers. The cherry on top was that we were visiting from Vancouver, and Hollywood Diamond was able to get the ring completed for us in 10 days! That's unheard of, and we are grateful to the Thai family for going above and beyond.

Had an enjoyable browse through the selection at Sun Time on a recent weekend in Yorkville. The day…read moreI visited, I found an interesting collection of mostly modern watches. Inventory is available to view online and, minutes after opening, there were already several people looking around the store. It was clear they had been waiting for the place to open so they could check out the pieces in person. Owner Fawaz is a passionate watch guy who knows his stuff. The crystal of my vintage Sub was scuffed and he polished it up beautifully while I waited.

I had my Breitling bracelet adjusted. Great service. Had a good and honest conversation with the…read moregentleman working there. Will go back.

Jewellery is a very personal thing... it should tell a story about the person who's wearing it. And…read morehere is my story. If you are looking for anything jewellery related, within any price range, then this is your one-stop top shop! I am very picky when it comes to jewellery, and I tell you It is the only jewellery store that I deal with in Toronto. They're so much selection to selections to choose from, I just want to buy them all. That being said, my last purchase (before my 24K ring and my Bracelet 24K etc... but who's counting lol). This pendant I didn't have to try it neither see it physically, Because MINH CHÂU always made the best 24k gold. I am not here to neither brag about this shop, but I tell you by experience they are heavy duty. I just want to say many thanks to Ann who help me find the right Pendant who have the patient as an angel. She always there to smooth it out the transaction. No need to bargain, she give you the price that worth your buck. MINH CHÂU please keep providing the most wonderful choice of gold like you always been doing. Ann, I can thank you enough for your service rated 5 star.

Excellent service. The staff are very knowledgeable, friendly and helpful. Went in for repairs and…read moreI was greeted with smiling faces and prompt service!

I walked in with an unusual request to remove a few chain links from a vintage designer handbag…read more The woman who was working there advised me on the best way to do so, and went to work right away. I got my bag back within 5-10 minutes and it's perfect.

I took a few pieces of jewelry that needed repair and resizing to L.E. Jewelers on Queen St. E and…read moreI was very happy with the results. The pieces fit perfectly and the repair was done with care and high craftsmanship. I highly recommend them.

Nothing but good things to say about this place! The gentleman here is incredibly knowledgeable and…read morewas very helpful when I needed to repair my boyfriends watch. His prices are reasonable and his customer service is stellar. It's service like this that's made a raving fan out of me :) Thanks again, won't hesitate to recommend Oyster Time to friends and fam!

I genuinely don't understand how this place accumulates so many positive reviews. If you care about…read moreyour watches, please read this before stepping in. I brought my vintage Rolex Oysterdate 6694 (1963) here for a standard movement service. Being new to the country, I needed a trusted watchmaker for my vintage pieces, and I fell for his claims of being a "former Rolex watchmaker" and his high Google rating. The technician originally quoted me $890 tax included for a full overhaul, with a one-month turnaround promised. Exactly 6 days later, he called saying it was ready. My BS detector immediately went off. He then claimed the price would be higher because he "had to replace the mainspring with a genuine Rolex part," for an extra $250. Let's be clear: in a standard overhaul, the mainspring change is always included in the base price. Furthermore, a mainspring is a completely blank, generic part, there is no such thing as a "Rolex branded mainspring" or any markings on it. When I challenged him and told him to put my old spring back, the price magically dropped from $250 to $125. A 50% discount on a "premium branded component" the second you ask questions? Shady. When I went to pick up the watch, the "welcoming" guy from before was gone, replaced by a sour and defensive attitude. I asked for the timegrapher report and the waterproof pressure test results, standard documentation provided by any real watchmaker. He refused, claiming he "doesn't do that" and that I just had to trust him. When I insisted, he aggressively diverted the conversation. Worse: the crooked dial feet I had specifically asked him to fix were still completely crooked. He tried to "fix it" on the spot in a rush, but again diverted the conversation, and ultimately did nothing. I had a timegrapher report from before his "service." The amplitude was a bit low, meaning the watch did need a service, or that the spring was a bit worn, nothing that cleaning and oiling wouldn't have fixed. The rest: 0s/day (perfect), 0.5 to 0.9ms beat error (near perfect, but suggestive of an aging spring). I went back home and put it on my own timegrapher. Result post service: +9.9s/day, 1.7 to 2.2ms beat error... the beat error indicates it was never tuned, he simply slapped a new spring in and closed the watch. Worse, a beat error that high prematurely wears out everything inside. Since, I bought a professional timegrapher. The readings were even worse than before. +183s/day, +2.3ms beat second. To top it all off, he added an illegal credit card surcharge to the final bill. On an initial verbal quote of $890 tax included, I ended up paying $1134.80 before taxes... I sent him texts, emails (that bounced back), asking him to: 1. show me the spring's packaging, 2. give me back the old spring, 3. explain why the readings were worse than before, 4. fix the crooked dial as he said he would. He never replied. I took it to my bank and credit card company, and here's what's interesting: they had received complaints about him before, apparently he operated under multiple names. I got a chargeback. PS: I went to Rolex to service another watch and mentioned him. They know him very well, but he is not, and never was, a watchmaker for them... and issuing a document to prove former employment or even an authorized service center is absolutely impossible. So the Rolex letter behind his desk? Probably forged. PS2: I went back in my hometown where I have a trusted watchmaker, I brought it to him. He confirmed the spring is indeed new, but the wrong reference for this watch, too "strong," likely the incorrect part. He had to clean and oil the whole thing again, as some oils were too thick, others too thin, and some were simply dirty. He told me it was unlikely the waterproof test had ever been run, as the gasket was dry and improperly seated. Which makes me wonder: what did this guy actually do to my watch, besides slapping in an overpriced, wrong spring?