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    Birks

    3.0 (2 reviews)
    Closed 10:00 am - 9:00 pm

    Services - Birks

    Jewelry repair

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    9 years ago

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    8 years ago

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    Gemlet

    Gemlet

    (6 reviews)

    Etobicoke

    Stay away from this place, I went to this place and purchased 4 bracelets and after a few hours…read morethey fell off and had to go back, then the next day another 2 fell off and had to go back to the store again. Ive gone 3 times for them to reattach the bracelets and the 4th time they fell off after day 2 of having them I wrote to customer service and wanted a refund for I spent $475 on real gold bracelets and I didnt want to drive back again for a 4th time so i asked for my money back and they refused. They are giving people false advertisement of " forever bracelets" They are not even a few hour bracelets!!!!

    Extremely disappointed with the quality of the jewelry sold by Gemlet. I have purchased four…read morebracelets from your company, and three of them have broken within 1 to 3 weeks of use.Most recently, in May, I purchased a gold bracelet for over $120 for my daughter. It broke within one week of purchase. Luckily, she was home when it broke, and we were able to store it to have Gemlet fix it.I returned to the store yesterday, to have the bracelet repaired. While the staff member was not very friendly, she did fix the bracelet. However, it broke again just three hours later. This time, we were out for dinner celebrating my daughter's birthday, and we were unable to find the broken bracelet. My daughter was incredibly disappointed, and it completely ruined her birthday dinner.It is truly unbelievable that we spent so much money and time back and forth on this bracelet, only for it to break again and leave my daughter with nothing. I am very frustrated with the poor quality of your products. I will no longer be purchasing from Gemlet, and I will share my experience with others, emphasizing that there is nothing "permanent" about the jewelry you advertise.

    Birks - jewelry - Updated May 2026

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