The gentleman that gave me my manicure was friendly and did a great job. I showed him a picture of how I wished my nails to look and he explained what I should have done. 35 minutes later my nails looked exactly like I hoped they would. Reasonably priced, the salon is clean, and a week later my nails still look great! read more

Vicki Nails - Manicure with round acrylic nails, color is bubblegum - Nail Salons Near Me - Canandaigua, New York

I went in today to get my nails done and asked for a white French tip full set. Unfortunately, the final result was not what I requested. Instead of painting a white tip, a white acrylic nail tip was applied halfway down my nail. There was no base color or white polish added afterward--only a clear topcoat over my natural nail. After the nails were finished, chrome was applied on top, which I did not ask for or approve. Overall, the service did not match what I requested, and the lack of communication and attention to detail was disappointing. I would not recommend this place if you are looking for a traditional French tip or for your requests to be followed closely. read more

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Went in with my daughter for gel and acrylic manicures. Lady nicked me and worked the gel around my bleeding pinky...only apologizing a while later. My daughter requested a french tip long acrylic nail and the acrylic base of the nail was not covered in a nude or pinkish polish as is usually done, so she has the french tip but nail tip still showing under it. Also, the "gentleman" there is not fit to welcome anyone; when we walked in he yelled - what you want??? Not a good business practice for first time customers. Will not return. read more

They do a great job and are so nice. Love it there. I got a gel manicure and pedicure and they both looked great and held up so well.

The kindest and best service! They were so thoughtful, efficient, and really made it a great service! The atmosphere was so comfortable and warm! read more

The worst pedicure I have ever had. Didn't remove all of old gel pish. Uneven cut nails. And don't clean up the cuticles. Previously I had a gel pedicure and didn't want another one. And I think when I said no to a pedicure she did a crappy job Did get a gel manicure. Not great either. Lots of residual material around my nails and cut from filing around my cuticles. There are many other salons in the same price range in our area go to one of them. I do not recommend this salon and will not be going back. read more

I just went to get my nails done... I got a full set of acrylic nails and he left the top of my nail unpainted. They missed several spots. and he was quick to ask for the money. but didnt look over my nails. read more

Excellent service. 1st class. Very nice always on time for me. They work very hard to make it a great experience for you.

Always a great job!! The only place I'll go. Reasonable pricing and they don't add $15 for gel!! read more

My 86 year old Mother that can't hear or see we'll out of her right side, was getting her nails done there as she has for years. The guy doing her nails ( hardly speaking English), said to her, " she says your mean!" Looking at another girl speaking Vietnamese to him! My Mom was shocked! She's been a customer there for years! How this person who spoke extremely broken English, dared say that to my 86 yr old Mother She told him , " no one can understand you and your always speaking to each other in your language, not to us in English!" She was hurt, embarrassed, angry! The next day my Mom was in the ED, diagnosed with a large brain tumour! That's why she can't hear or see we'll from her right eye, ear now. To have this person insult her, out loud, and have others hear him, was absolutely unforgivable!!! The manager did not correct this person when he'd heard the entire thing happen! We will never go there again and I don't recommend it to anyone!!! read more

Great service! Make sure you make an appointment as they do get busy. Prices are reasonable and the staff are very friendly and do a great job. read more

Yesterday it was a week from getting my nails done. Update: my two pointer fingers nails have fallen off. Doing normal things and next thing I know it rips the tip off. Then the other pointer finger the base of it had a huge hole in it. Rating: 0 stars read more

I'm beyond pissed! Both my daughter's and my nails like horrible!! The manager wouldn't work with me. My daughter is in tears. She's bleeding and they didn't care! $93 for nothing!! They look so bad read more

horrible service. the people were very disrespectful and rough. she sawed my fingers many times without apologizing. she kept throwing my hands around when she was done with them. i asked for a french tip and you could see my whole natural nail under it and the hearts were multiple different sizes. i feel like a child did them. i do not recommend them read more

Vicki Nails - Nail Salons Near Me - Canandaigua, New York

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If I could I would not give them any stars, I spent $40 on a horrible full set. They look like a toddler made them! As soon as I walked in I showed him what I wanted and the shape, I wanted them in almond shape, and length. He did whatever he wanted, didn't even clean my cuticles! And before he started putting the nail polish on I told him one of them had a bump, he ignored me, and proceeded, when he was done I showed him, he filed it as if he was mad. Si no, I didn't leave a tip after he slathered the oil asked me to wash my hands and quickly pay.... read more

Vicki Nails - These are not almond shape! - Nail Salons Near Me - Canandaigua, New York

When I took some residents to Vicki's Nails tonight because one wanted to go. I had 2 people in wheelchairs. This place might have had 4 customers max besides us. They have probably 10 or more manicure tables and probably about the same of pedichairs so it is a decent sized place. We were asked to next time leave the people in wheelchairs in the car cause they were to "busy" and they were in the way. I told them ok, we will not be coming here again. I will not leave my residents in the car while it is snowing. Would you want to be asked to leave your kid or elderly family member in the car because they were "in the way" of someone you are paying for a service. Please do not go to this disrespectful place and I want them to know people with disabilities have feelings and can comprehend when you ask for them not to be there. read more

We made reservations for 2 pm. There on time. Waited until 3 pm. pedicure was rushed after waiting an hr. Had to ask tech to file/remove thick callous. Gel manicure was not dried. still sticky when we left. i've given them a lot of tries as they are the cheapest in town, but will not go back. Sorry. read more

I had an appointment for three people but was treated as a walk-in. We each had nails done well. On my second visit, I chose a natural look. The gel was applied over my cuticles so I have a ridge at the edge of the grow out that is unsightly. Will not go back or not use that technician again. read more

Unacceptable! I know mistakes happen sometimes, but to do this and then make me pay for it is ridiculous! To leave still bleeding and getting it all over my sandals is not ok! Never again! read more

Vicki Nails - Nail Salons Near Me - Canandaigua, New York

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i do NOT recommend vicki's nails. me and my friend went to get our nails done and it was the worst experience i've had. they were really rough and were rude. my friend showed the guy what she wanted and it was nowhere close on what she asked. a day later her nail popped off when hitting her hand on something. when she showed him the inspo picture he barely even looked at it. they didn't even get the design and when she said something they wanted her to pay more. if i could give this place zero stars i would. i will also include pictures of what my friend wanted and what they gave her. read more

Vicki Nails - this is what she wanted - Nail Salons Near Me - Canandaigua, New York

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Quick efficient and prices right manicure. No frills, they do quick work and send you on your way.

My favorite place in town. Consistent good service and they do a wonderful job for both pedicures and manicures.

THIS WAS AWFUL. I have gone to my fair share of bad nail salons but this was by far the worst of all. My mother, my best friend, and I all went to get our nails done today and it started with us having to wait over a half an hour just to get in but that was understandable. Then we all sat down and none of us we happy. None of the shapes were correct and it cost well over $100. The second we were done my mother asked to be compensated for and they did not give her anything for the awful service they provided. They also cut all of us and put ACETONE on it which doesn't feel too good. After she came out to the car in an awful mood, me a 16 year old girl went in there myself. I explained that this was not at all what any of us asked for. I will put pictures with this post and y'all can decide for yourself if you want to go here. I advise against it. read more

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When I took some residents to Vicki's Nails tonight because one wanted to go. I had 2 people in wheelchairs. This place might have had 4 customers max besides us. They have probably 10 or more manicure tables and probably about the same of pedichairs so it is a decent sized place. We were asked to next time leave the people in wheelchairs in the car cause they were to "busy" and they were in the way. I told them ok, we will not be coming here again. I will not leave my residents in the car while it is snowing. Would you want to be asked to leave your kid or elderly family member in the car because they were "in the way" of someone you are paying for a service. Please do not go to this disrespectful place and I want them to know people with disabilities have feelings and can comprehend when you ask for them not to be there. As someone with a cosmetology license I can say it was totally unprofessional and I saw my JCPenney salon more busy than at Vicki's nails. read more

I have been coming to Vicki since I was 16 years old. I'm now 30. I love Hannah at the Salon, but Kara is great too for a powder manicure. Prices are very reasonable as they have always been. The salon is now updated. I strongly recommend you make an appointment for one of the two ladies listed above, but different mau I'll techs can do different things. I get gel polish in my toes, and I always have Hannah do them. You pay more for gel or powder, but regular will not last as long, and powder gel los my brittle nails not break. read more

Vicki Nails - Powder Manicure with "cheetah" (don't say leopard) design on my ring finger by nail tech Hannah . All ready for Valentine's Day - Nail Salons Near Me - Canandaigua, New York

I've been going to Vickis for a few years and tonight Sophia did my nails and they were the best I've had in probably a year. She went slow and took her time, she made sure that I liked the length, color, and design. The results were beautiful and I will definitely will be coming back to Sophia! read more

Vicki Nails - Acrylic Nails - Nail Salons Near Me - Canandaigua, New York

This little salon is exactly what I was looking for. Very fair prices, no pressuring me to upgrade to a more expensive service and friendly. They also have free WiFi. The nail tech did a really nice job on my daughter's nails. Also they have a 10% discount for students. read more

Vicki Nails - Nail Salons Near Me - Canandaigua, New York

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I went to a different place 3 years ago & they did a terrible job so I have been scared to get a pedicure, however many people recommended this place to me so I decided because so many people loved it I should try it out. I have to say the people there were very busy when I went I did not have an appointment & (I went at noon) they told me it would be a 40 minute wait so I went and did other things and then came back. They got me right in & they even adjusted the water temp 3 times for me so it wasn't too hot, the lady I got was so nice! Everyone there honestly was so nice! If I had to recommend a place I would definitely recommend read more

I have always liked vicki nails but lately wait time is ridiculous. I made an app at 10:00 on a Friday morning when they open, apparently they open sooner because the salon was full. People coming in for pedi's were bring seated while I waited with an app!!! I finally got up and left and went across the street to Rose nails and got seated as soon as I walked in. I won't be goin back to vicki nail. read more

went in for a manicure and pedicure, my pedicure was very rushed and not relaxing at all and my manicure was done terrible, there was nail polish all over my fingers when i left the salon. read more

Vicki Nails - Nail Salons Near Me - Canandaigua, New York

Me and my friend went to go and get our nails done. We arrived around 5p and we waited for over an hour. Very disappointed in the wait time. People waiting less time than us had gotten seen before us. Wont go there for manicures ever again. read more

As much as I raved about them before, be careful with Vicki Nails. Do not go to the woman with short curly hair for acrylics. This was my worst experience ever. The pictures represent my nails after 1 week. They lifted so bad that the technician at Lindsey's Nails had to take them off and give me a brand new set. (I spent $80 in 2 weeks). Vicki Nails also charges you something different every time that you go even if you get the same exact service done. In fact, the woman with the short curly hair at Vickis charged me for gel even tho I brought my own regular polish and didn't even sit under the UV light. Just be cautious when going here. read more

Vicki Nails - My nails after 1 week - Nail Salons Near Me - Canandaigua, New York

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I started to get nervous when I didn't see any nail clippers that had been cleaned. I believe they reuse clippers etc without being sterilized from one client to the next. Then I was cut on four nails, bleeding and discomfort . I had a manicure/pedicure. It's definitely a no frills experience . read more

My daughter and I started going to Vicki Nails on a referral. It's a 30-minute drive each way that we now do religiously. They are exceptional technicians. I get the pink and whites and have never had so much as a chip. We have been getting our nails done for a long time and this is the fastest and most accurate salon I've ever been to. My daughter gets the gels and they are gorgeous every time. They are also the least expensive place I've been to in Rochester, but the quality is better than places that charge far higher prices. They speak Vietnamese. Deal with it. You don't like waiting... make an appointment. There is a reason they are busy all the time!!! read more

Girlfriend had her nails done with a gel manicure. They shaved off all her long nails all the way down to the tips of fingers. Like wtf salon?! What was the thought process with those people and taking her nails all the way down and not trying to preserve them?! The polish was ok, but whole procedure was expensive. She didn't realize they had shaved them down so close until after a few nails were done. At that point it was too late. Yes, nails will grow back, but seriously? Your paying $30 at a nail salon, when I, her boyfriend, could have done them exactly the same for little to nothing. It's supposed to be professional and it's like they screwed up the first one, so do the rest exactly the same; and don't tell the customer a thing. Plus they like to speak a different language directly in front of you, which is rude. Culture is different everywhere in the world and this may be acceptable in their country, but it's considered rude in the US to the average citizen. They have their right to speak however they want but it's exactly like telling a secret next to other people. It's rude. Could make you feel like they're speaking about you when they tend to glance at you while they do it. Not nice. I understand it's their culture but they do not understand how others perceive this, obviously. Every single nail salon seems to be this way. read more

I've only been once, but it was kind of ridiculous. My friend and I made an appointment days prior for 11am, so we get there at 10:50 and they ask us to wait. Which is fine, but while we were waiting they still excepted walk ins. I didn't get mine started till 11:45 and my friend didn't get hers started till 12. What's the point of making an appointment? Plus I asked for a dark red, but they turned out cherry, and I didn't get a say in the shape of the nails, so I probably won't be returning. read more

I've been going to Vicki's for over 15 years. Now, I'm a mother of three with limited time to escape and do something for myself. Especially with the terror of covid-19 it is even harder, if not entirely impossible to leave the house. I called ahead and made an appt for a mani pedi. I arrived a little early, signed in and took a seat. After waiting nearly a half hour and watching several people walk in after me get service right away, I left in tears. It's scary enough being out in the world today, let alone making an appointment to have to wait over a half hour to not even be seen. I drove up the road to Rose Nails (without an appointment) and I was seen right away. I'll never go back. read more

I've been many times. They TRY to do a good job with acrylic nails but 8 out of 10 times they mess up the polish. Either the design isn't a good job ( squiggly lines or lines put where they shouldn't go) or they have you leave so quick that it doesn't have time to dry properly. Sometimes they don't make the nails even. The gentlemen that runs it speaks ok English but no one else really speaks much. I totally agree with the other comment every time I've set up an appointment you never get in until 30-50 mins AFTER your scheduled appointment. That's why I have stopped making them. It seems faster if you just skip the appointment and just walk in. The good thing is that the gentleman that runs it or seems to run it is very friendly and can help translate.He also remembers faces, so when I go or bring my daughter in we always get to chitchat. Also I can bring in a picture of a design and they try their best to do itit may not be perfect but at least they attempt. honestly the only reason I keep going back is the guy that runs it and my sister won't go anywhere else and we always get our nails done together read more

Stopped on a Thursday morning around almost noon, was told 20 min wait but actually waited 40-50mins. The place is small & cramped, while waiting I saw a daddy long legs crawl across the waiting area, thought about bolting but was desperate for a pedi. Ended up ok however just 3 days later it's already chipping :(. I won't be back. read more

I've always loved Vickis nails and gone for years when I get my nails done. I've had acrylics on for 6 months now and I've always paid with my debit card. Today when I went, they had signs EVERYWHERE that you needed to tip with CASH ONLY... these signs were not there last time I was there. There was 3 people who paid before me with their card and tipped with their card and didn't get anything said to them. When I went up to pay I asked them to add $5 for the tip. The guy who sits at the front desk who wasn't even doing my nails or anyone's nails for that matter rudely chimed in and said "we don't take tip on card anymore.. you need to bring cash with you..." I said hmm this must be something new you're doing cause I've never seen this before... he said yup it is. So I told him I won't be back.. this is the same guy the last time I had my nails done there that was using the drill so aggressively and so fast I had to tell him a half of dozen times that he was hurting me and to please slow down... he continued doing what he was doing and not caring that my nails were burning... the guy who did my nails today though... did a fabulous job, just very turned off by the way in which that guy running the front desk talks to customers and the way he addressed me today.... will take a lot for me to come back read more