Best experience Best…read moreexperience I love my car Emilio jr. is way better then Emilio Sr.

Best service ever!! Emilio is so nice and attentive, if you are looking to buy from small…read morebusinesses, this one is it!! They will give you a great deal and accommodate to your needs! TOTALLY RECOMMEND!!

Car had major problems and they refused to fix it. When I filed in small claims court they sold and…read morecouldn't reach them. A BMW/MERCEDES shop purchased it from me. Stay away from these thiefs

I was car shopping during the pandemic and came across community motors. I have to say that this…read morewas one of the best experiences in purchasing a truck. Even though the truck had some dings and was a little older. I felt like the deal hr gave me was pretty decent. Bryan was very professional and catered to our questions as well. All around great place and decent prices. Service was up to pat. Ask for Bryan and he would be gladly to assist you in a professional manner.

- update May 15, 2026 Dealership was able to transfer the…read moresalvage car title paperwork with Dmv, 7 weeks after purchase, very relieved title problems- 4/28/26- dmv has not received any title transfer paper in over 33 days after payment, I contacted Lawrence many times and he said he will follow up with his dmv agent, hopefully they will come through and get the car title transferred to me within 90 days otherwise I don't legally own the car despite buying for it, very uncomfortable with this situation

Over the top customer service! I hope they grow into a larger business! Did a lot of extra work…read moreafter the purchase at very fair rates!

This is a sister store to the Norco location same owners…read more If Premium Autos told you that you had to buy a warranty or add-on to purchase your car, read this. I successfully got my money back, and others should know they may have options too. Important: Once a proper cancellation request is submitted, companies generally should process eligible refunds within a reasonable time. In many cases, 30 days is a fair deadline to demand written confirmation and refund processing. This is the blueprint I used: Step 1: Review your paperwork for add-ons such as: - Warranty - Paint protection - Interior/exterior package - Theft device - Service contract Step 2: Find the warranty company or administrator listed on the contract and email them directly. Example contacts I used: - cancellations@vtg-services.com - info@roadvantage.com Step 3: Send a written cancellation demand including: - Vehicle info - Purchase date - Amount charged - Contract/product name - VIN (last 6 digits only) - Statement that no claims were used Step 4: Include this key statement: "Premium Autos told me they could not sell me the vehicle unless I purchased this product." Step 5: Mention California Vehicle Code §11713.18 regarding optional products being misrepresented as mandatory. Step 6: State clearly: "Please process cancellation and refund within 30 days of this notice or I will file formal complaints." Step 7: If ignored, complaints may be filed with: 1. California DMV Investigations Division 2. California Attorney General 3. FTC 4. CFPB (if financing involved) 5. Local District Attorney Consumer Protection Step 8: Request written confirmation that: - Contract is cancelled - Refund is processed - Refund sent to lender if financed I was able to successfully get my money back. Keep everything in writing, stay professional, and act quickly.

Worst dealership I've ever tried working with. Right off the bat TERRIBLE CUSTOMER SERVICE! As if…read morethey're doing you a favor!???? They advertise great prices to lure in customers and then hit you with FORCED ADD ONS. Prior to going in person i thought the reviews were a bit dramatic but they were actually spot on and very accurate. Didn't purchase and good thing i didn't.

Picked up a car here from Andy Lin, and all I have to say is that these guys provided the best…read morecustomer service hands down. My deal wasn't easy to deal with as I had to get a vehicle trucked in from another state, and they seriously went through a lot of work to make everything possible (not just the trucking part). Andy was very professional, friendly, and patient with me throughout the entire process; You can tell that he genuinely cares and thinks in the client's best interest. It's rare these days to be able to find someone you can really trust for things like this. If you're looking to get a car, oil change, do body work, or anything car related, the team here can help you out with pretty much everything. They are car enthusiasts; they know what they're doing and are passionate about what they do. A huge thank you to Daniel and Tony as well for all the help!

I Recently purchased a Audi A4 from this dealer : ) Tony was very helpful! He gave me a pretty good…read moredeal. Good service!

Good cooperation and meaningfull negotiations,prompt service.Clean facility,friendly staff.read more

I was genuinely interested in purchasing a vehicle from this dealership and was ready to move…read moreforward. Before making a decision, I asked a few simple questions about the vehicle, including the keys, condition, and shipping cost. Every time I was told, "We'll get back to you," but they never did. It's been several days, and despite multiple follow-ups, I've received no response at all. If you're serious about selling cars, communication should be a priority. Ignoring a ready buyer is unprofessional and shows a lack of respect for customers' time. I can't comment on the quality of their cars because I never got that far--the lack of communication alone was enough to lose my trust. Unfortunately, I cannot recommend doing business with a dealership that simply stops responding to potential customers.

I sent an inquiry for a Camry XSE Sunday morning with my budget. Shawn Castillo reached out to me…read moreshortly after. After a few messages, we had agreed on a price that fit my budget. I then drove to Longo Toyota, met with Shawn and looked at the car. Everything was as promised, then straight to the finance office. The purchase process took about 1 hour. Nothing but a great experience and a efficient purchase process. I'm looking forward to buy more from Longo Toyota for my family and friends. Thanks to Shawn and Malik from finance for making the process buttery smooth.

I Worked with Dalina on a recent Tacoma purchase. She went above and beyond working with the…read morefinance department to get my son (recent West Point grad) approved for the military rebate. This is my fourth Toyota from Longo and I have never been disappointed with the price, selection or the sales people. Even though we live in San Diego our next Toyota will be from Longo. Thanks Dalina!

Great experience with everyone there very wonderful!! Very communicative in everything they do and…read morethe process in buying a car was very straight forward ! Thank you guys for helping me buy a car (:

Andrew is awesome! He navigated us through every question, concern; issue with with…read moreprofessionalism and thoughtfulness. We now have the Sienna that we spent ages looking for. Thank you Andrew for all that you did to guide us so nicely through the process.