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    Veterinary Surgical Solutions

    4.3 (79 reviews)
    Closed Closed
    Updated 3 weeks ago

    Services - Veterinary Surgical Solutions

    Pet physical or wellness exam

    Pet vaccinations

    Veterinary Surgical Solutions Photos

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    Scar after 7 months from TPLO. Super small.
    Kelley C.

    I consider this one of the most important reviews I've written because of the time, money, care, etc that went into the overall TPLO process. So buckle up. My pup tore her ccl sometime back in May 2022, she's a 6 year old pit, about 60lbs, and sometimes thinks she's more athletic than she is. I was moving to Austin a month later so I had to put treatment on hold. After arriving, my vet confirmed that she believed it was a torn CCL. I started digging in to do research and found VSS. I first went to them and, honestly, that first experience was terrible. My pup was never a huge fan with vets but she was mostly okay but I think the move brought her to another level. They take her back to the exam room without me, which was rough. She ended up letting go of her bowels and then broke her dewclaw. So the "tech/front desk staff" came out and told me they had to sedate her to fix that and would use that time to also xray her. It was overwhelming and honestly planned on never looking back at this place. The office manager did tell me on the phone they should've decided to delay the appt so I could bring her back in on trazodone or have sedated her from the beginning. They gave me a quote which included every single little charge, not just for surgery day but also for follow ups and PT. I went on my way to go find a board certified surgeon, well I went down that path and went with the most well known group in Austin. They offered up one of their new surgeons, who wasn't yet board certified, and everything would need to be done at my vet. The cost was higher and included only the surgery, no follow up, no PT. I joined some TPLO support groups on Facebook, found people who used Dr. Lewis and eventually decided to go back. This time we were prepared, she was on trazodone to go in for surgery. Dr. Lewis called after and confirmed it was successful. He checked her other leg while she was down (due to overuse, sometimes the tear happens in the other leg) and told me to keep an eye on it. I picked her up and we started our healing journey. ***one thing to note here, work with the front desk staff on or before surgery day to book all follow up and PT visits, it can be a bit confusing*** She did well recovering. Having the ipportunity to go back in and have her PT sessions as well as knowing the vet was looking at her progress was in immeasurably valuable. They did the watertreadmill and sent me videos. They gave feedback on next steps like increasing walking times or doing exercises at home. By the 8 week check up (I think it was 8) she was cleared to continue slowly working up to full activity and no more PT was needed. I didn't use all my sessions so I actually got money back. After each session, the PT brought her out and gave me an update and gave me a chance to ask questions. I did get to meet Dr. Lewis at least once during these follow up visits, I do believe it was the first follow up. Also, by the end of these visits, no more trazodone was needed because she was going in just fine. Surgery was mid- August 2022. I am writing this mid-March 2023, so 7 months later. Here to report we go on weekly 3 mile hikes to Turkey Creek and Walnut Creek without any issue. Her leg muscle seems to be fully restored and we have no problems, like she was before tearing her CCL. We do avoid dog parks because, while I'm confident if I need to go back to VSS, I'm not looking for more surgeries for her. Her scar is super minimal, you honestly wouldn't know that she had this done. I'm so thankful to Dr. Lewis and his team. So happy I chose VSS. For those who need these for their dogs: 1. I am single and alone, so recovery was fully on me. 2. I live on the 3rd floor with no elevator, I got stronger during this time but I did it. She was good to use stairs pretty quickly, just super slowly. 3. The recovery support provided at VSS was the most important thing as her owner. You can get through this!

    Bertha recovering after surgery
    Cassandra Z.

    I've used them twice- affordable, friendly, great service. First time we lived in Austin, second time we made the 2 hour drive just to use them ! Highly recommend!

    Darby at our initial consultation

    I highly recommend VSS. The staff is very kind and knowledgeable. Dr. Lewis is a very skilled surgeon. They have physical therapist (John)for recovery. He is amazing Much Love Darby and Tracy Ford

    Beyond happy with Dr. Lewis and all of his staff. From the beginning until our puppy was released from care Dr Lewis and his staff were reachable and ready to give advice. Make sure to read all the emails and watch the videos. They contain a lot of answers to your questions.

    Graduation Day
    L W.

    VSS are is our go to when it comes to our beloved staffie Raphael. He has torn both ACL in the past year. Dr. Lewis and his team provides the best medical care at affordable prices. We also opted for the physical therapy and it made a big difference on his recovery. They are very caring to Raphael and accepted his craziness. We highly recommend VSS for any surgical care and thanks to them Raphael is back!

    Christina S.

    Dr Lewis and his team are absolutely incredible people! It's so obvious how much they truly care about the pets (and the people!). Dr Lewis, Terry, and Marion have provided top notch customer service, communication, and care with every interaction I've had. My cat's PU surgery was a fraction of the cost other places would have charged, and I know the VSS staff are amazingly talented and skilled in what they do. They have truly gone above and beyond for me and Phoenix, and I am forever grateful. I would HIGHLY recommend them for any procedure. Thanks, team! Keep up the good work!

    Jessica W.

    Dr. Lewis and his team are amazing! Took my Boy Rowdy in for patella surgery. Not only did they take care of his patella but Dr Lewis helped get us a diagnosis that we have been trying to figure out what's been going on for the past 2 years.

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    Terry H.

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    Page 1 of 2

    Ask the Community - Veterinary Surgical Solutions

    Review Highlights - Veterinary Surgical Solutions

    Lewis called me himself to let me know how it went and reassured me that our baby bandit was in excellent hands.

    Mentioned in 28 reviews

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    Compassionate Pet Vet - The best, good boy.

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    We knew our 14 year old golden retriever, April, wouldn't be with us too much longer. It still felt…read moreunexpected and we had to look into our options on short notice when her health deteriorated rapidly. These folks could not have been more caring and compassionate at every step. They were responsive and scheduled an appointment around our needs. They care and it shows. Everything is done in your home, eliminating the anxiety on your pet of going to the vet. I hope I never have to call them again, but I'm very grateful knowing they are around.

    Going with this service was the best thing I've ever done for my baby. Dr. Breiana is an absolute…read moreblessing to the world. When she arrived, my baby had a rush of energy and wanted to play outside in the grass. She assured me that it was okay to take our time and let her enjoy outside one last time. We sat and she listened to my stories about her life, and when she wanted to go inside, we went in and she was given the sedative. She was so peaceful and laid in her bed. Then, she passed while the doctor and I talked about her life and how wonderful she was. It was the hardest day of my life, but the easiest day of my sweet baby Gracie's. It was worth every penny. I have never seen such a peaceful ending. There are not words big enough to communicate my gratitude. The end of her life was so sacred, which is more than most of us people get. This has helped my grieving process immensely. I know for certain this was the best ending that could have been for my sweet angel. Thank you so much.

    Austin Urban Veterinary Center - Building exterior

    Austin Urban Veterinary Center

    (206 reviews)

    Market District, Downtown

    My cat was recently diagnosed (at a different vet) with a somewhat rare parasite (Tritrichomonas),…read moreand I was having a hard time finding a vet I felt confident in. My usual vet, who we have been seeing since adopting the cat almost 2 years ago, rudely dismissed my concerns over the phone and insisted that I needed to pay an $80 office visit fee just to get an answer to my question over the phone (the question was "What does the PCR panel test for?"). I started calling every other vet in Austin to find a clinic that has experience with Tritrichomonas and that I felt comfortable with. Several clinics admitted that they did not know what the parasite was or had never treated it before. Another lied and said "oh, that is super easy to treat and really common and straightforward!" which I knew was not accurate from the empirical literature online. I finally found Austin Urban Vet and the experience we have had so far has genuinely been night and day different from pervious clinics. From the very first call, the AUV team was empathetic to our situation, VERY transparent about pricing (they provided it in writing), and explicitly clear about which PCR diagnostic panel they use at AUV and exactly what it tests for. They were open and honest about their experience with Tritrichomonas and I immediately felt at ease and confident in the care that they could provide my cat. After chatting with my partner about my findings from calling almost every vet in Austin, we both agreed Austin Urban Vet was the best one to move forward with, so we made an appointment. Right off the bat, I was happy to find that AUV has a private parking lot (for free!). I headed inside with my cat and the team at the front desk was so kind and helpful. They quickly checked me in and invited me to grab a bottle of water or make myself a cup of coffee as I waited for the tech to take us into the room. We waited for maybe ~5 minutes before the tech took us to the exam room, where she scanned my cat for her microchip, weighed her, and asked questions about the presenting problem, history, etc. Dr. Helen was who attended us for the exam itself, and she was so kind and thorough. I really felt that she was providing genuine feedback, and she was honest about her experience with this parasite. She was transparent about the treatment plan and let me know her general thoughts (Ie., "If she is still positive, we will do X. If she is negative, we can try Y.") We are now waiting for the PCR results, but so far, I am so happy with our experience and feel confident that Dr. Helen will provide us with the best care possible.

    I feel that I have overlooked reviewing this wonderful Veterinarian center/service through the…read moreyears. Such a nice people, very caring, always welcoming, and we love, Doctor Helen! We have an aging pup now that they help us take good care of -- and actually, this is where we adopted her/rescue her about 13 years ago when she was about eight or nine months old. This is really a special place. We love our pup ...

    South Park Animal Hospital

    South Park Animal Hospital

    (359 reviews)

    As a senior dog advocacy that provides medical sponsorships to shelter dogs, we use the clinic…read morefrequently for servicing many foster dogs in S Austin. All of the Dr's are very warm, open, transparent, compassionate and always present a wide range of treatment options between conservative care and very aggressive care so we can make the most informed and appropriate choices. The front desk staff is also extremely responsive and this can make or break a business. Most recently we've worked with a newer Dr, Dr Johnson and he's a perfect fit to compliment the rest of the Drs - we love working with him, he's patient, knowledgeable and empathetic and that means everything in the business of treating neglected senior dogs that come through our local shelters. We are very grateful for the work South Park Animal Hospital does for our medical sponsorship dogs.

    Had an abscess drained from my cat that was swelling, they charged me nearly $600! I was shocked…read moreand should've asked; after corresponding with a local shelter, I realized it should've been under $200. Do your research (I didn't). SOUTH PARK ANIMAL HOSPITAL is now owned by a VENTURE CAPITAL FIRM called National Veterinary Associates, which in turn is owned by JAB Holding company, JAB has tripled in size since it started buying up vets and charging confiscatory prices, taking advantage of our love of our pets. I gave them two stars because at least they did my cat right and he's fine now. BUT they started burying me in pitch emails too, trying to feed fear about my cat's health, constantly trawling me for more money, more money, more money, all while pretending to care about my cat when they don't. If the people at South Park Animal Hospital really loved animals as much as they love MONEY, they wouldn't have sold out. But they did. I will never go back and suggest you don't start.

    Veterinary Surgical Solutions - vet - Updated May 2026

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