Our dog Jasper declined rapidly with cancer, and we had to take the tough decision to put him to…read moresleep to limit his suffering. Both of the doctors, and all of the staff at Travis Country Vet were very patient and kind and compassionate, at a very emotional time for us. It was all handled very well. I would say that, like the vast majority of vets, they are allopathic doctors, and don't promote holistic means as much as I think is warranted. E.g., a few years back Jasper was lame and they gave us our options for surgery. I must say they were very even handed, noting the pros and cons. Instead I gave Jasper the Chondroitin Sulfate I was taking and in 3 months he was back to his normal self, running around. :-) So always do your own research for holistic alternatives to surgery, or drugs. Overall a great place to take your fur-baby.

I've been taking my dog to Travis Country Veterinary Hospital for many years and have always…read morereceived timely, informative, and caring service. their entire staff from veterinarians to the front desk are professional, clear communicators, and great with my dog. They also make sure to go above and beyond and make everything easy for their customers. I'll highly recommend Travis Country Veterinary Hospital.

Dr. Schaubert is kind and gentle person who clearly cares about both animals and people. She made a…read moresad time more bearable. I recommend her.

Dr. Schaubert with Healing Arts Veterinary Housecalls delivered in the most humane way possible. We…read morehad a number of references we were given by our primary Vet and something felt right about Dr. S and her holistic philosophy that she practices within her work. We couldn't have been any more at ease with how everything took place with her support throughout it all. We recommend her wholeheartedly and cannot imagine doing this again without her. Thank you again, Dr. S - so much gratitude for you and your team!

I couldn't be happier with the care my sweet Roxie got at Firehouse today. Service was exceptional-…read morefrom the front desk...to the vet tech...to Dr. Lawton herself. I forgot my phone at home so I don't have pictures to share but from the moment we walked into the office I felt comfortable. The waiting room is inviting and warm. The receptionists are friendly and there are snacks and a drink fridge!! They have great artwork all around the lobby and patient rooms. I am a plant lover and the room is filled with everything from pothos to monsteras. I did give the pothos by the tv a little drink; it was thirsty. Dr. Lawton is knowledgeable and thorough. She answered all of my questions and left me feeling like Roxie was in great hands. We have a plan moving forward and that puts me at ease. Roxie is 15 and overall very healthy. They even found a gap in the leptospirosis vaccine that Roxie has been getting forever. My previous vet's office (which rhymes with Shmestlake Animal Hospital) let her lepto vaccine lapse so now Roxie needs this shot and another one in three weeks. :( They even give you a bottle of wine for being a new patient/customer. Nice touch! :) I'm so happy Roxie has a new home at Firehouse. Your pet will be happy too!

Firehouse Westlake has been so fantastic with the care of our 20-year old calico cat, MayBea. From…read morethe time we noticed our senior cat had an ailment to our ultimate decision to have to say goodbye, we were given such great care. After a week of Maybea being gone we received a lovely and heartfelt condolences card from Dr. Bonnet that was handwritten. We could not have been happier with the gentle care and honesty we received at Firehouse Westlake. We were very happy to have been cared for and by Dr. Bonnet and Dr. Dillon and their staff as they were always professional, honest, and sincere. Technicians were so thorough and communicative on every step they needed to take with our pet and her care. They were so kind to us at such precious moments and decisions. The transparency of cost and the estimated time for medicine/pickup that was communicated to us at the get was spot on. We had no delays or disappointments in the meticulous care Dr. Bonnet provided. Having a 20-year old senior cat can present challenges (besides her being a spicy/mean cat) and added stress for vet visits. Dr. Bonnet really cared for us and provided professional and honest opinions in determining care for Maybea. Scheduling appointments via the app and/or calling in to speak with staff was always friendly and kind. The waiting rooms and exam rooms were very welcoming for us and our cat when we came to visit for appointments. Parking is super easy and they have about 6 parking spots that are dedicated to any pet family coming in which we appreciated. Now as our kitty has passed on my partner and I promised each other that we will no doubt make Firehouse Westlake our center point for care with our next and new pet. Thank you to the entire pleasant, kind, and caring staff at Firehouse Westlake. We truly appreciate your kindness at one of the most challenging and difficult times in our lives around our pet's health. Thank you!

Amazing staff and doctors. I went to several other vets that advised me that my dogs leg was too…read morefar gone to be repaired. This was my last hope and they really delivered. They had my poodle walking and running again on all fours!

I consider this one of the most important reviews I've written because of the time, money, care,…read moreetc that went into the overall TPLO process. So buckle up. My pup tore her ccl sometime back in May 2022, she's a 6 year old pit, about 60lbs, and sometimes thinks she's more athletic than she is. I was moving to Austin a month later so I had to put treatment on hold. After arriving, my vet confirmed that she believed it was a torn CCL. I started digging in to do research and found VSS. I first went to them and, honestly, that first experience was terrible. My pup was never a huge fan with vets but she was mostly okay but I think the move brought her to another level. They take her back to the exam room without me, which was rough. She ended up letting go of her bowels and then broke her dewclaw. So the "tech/front desk staff" came out and told me they had to sedate her to fix that and would use that time to also xray her. It was overwhelming and honestly planned on never looking back at this place. The office manager did tell me on the phone they should've decided to delay the appt so I could bring her back in on trazodone or have sedated her from the beginning. They gave me a quote which included every single little charge, not just for surgery day but also for follow ups and PT. I went on my way to go find a board certified surgeon, well I went down that path and went with the most well known group in Austin. They offered up one of their new surgeons, who wasn't yet board certified, and everything would need to be done at my vet. The cost was higher and included only the surgery, no follow up, no PT. I joined some TPLO support groups on Facebook, found people who used Dr. Lewis and eventually decided to go back. This time we were prepared, she was on trazodone to go in for surgery. Dr. Lewis called after and confirmed it was successful. He checked her other leg while she was down (due to overuse, sometimes the tear happens in the other leg) and told me to keep an eye on it. I picked her up and we started our healing journey. ***one thing to note here, work with the front desk staff on or before surgery day to book all follow up and PT visits, it can be a bit confusing*** She did well recovering. Having the ipportunity to go back in and have her PT sessions as well as knowing the vet was looking at her progress was in immeasurably valuable. They did the watertreadmill and sent me videos. They gave feedback on next steps like increasing walking times or doing exercises at home. By the 8 week check up (I think it was 8) she was cleared to continue slowly working up to full activity and no more PT was needed. I didn't use all my sessions so I actually got money back. After each session, the PT brought her out and gave me an update and gave me a chance to ask questions. I did get to meet Dr. Lewis at least once during these follow up visits, I do believe it was the first follow up. Also, by the end of these visits, no more trazodone was needed because she was going in just fine. Surgery was mid- August 2022. I am writing this mid-March 2023, so 7 months later. Here to report we go on weekly 3 mile hikes to Turkey Creek and Walnut Creek without any issue. Her leg muscle seems to be fully restored and we have no problems, like she was before tearing her CCL. We do avoid dog parks because, while I'm confident if I need to go back to VSS, I'm not looking for more surgeries for her. Her scar is super minimal, you honestly wouldn't know that she had this done. I'm so thankful to Dr. Lewis and his team. So happy I chose VSS. For those who need these for their dogs: 1. I am single and alone, so recovery was fully on me. 2. I live on the 3rd floor with no elevator, I got stronger during this time but I did it. She was good to use stairs pretty quickly, just super slowly. 3. The recovery support provided at VSS was the most important thing as her owner. You can get through this!

Boy where do I start? Roots has been an absolute blessing to our lives over the past four years,…read moreand we are heartbroken to be moving away from them. Dr. Lassin has created a unicorn vet clinic, we have seen over half a dozen vets since we got our French bulldog, Brie, seven years ago and I can confidently say that every other vet pales in comparison to Roots. Brie has gone through so much with the Roots team and has been seen by Dr. Lassin, Dr. Sosa, and our favorite lady Dr. Jordan. We have always felt heard and seen by each one of them and the entire team has gone above and beyond to care for our girl through incessant allergies, an IVDD surgery recovery, ongoing UTIs, and more always offering holistic options when possible and weighing each and every scenario with us. Calling us back for updates (even after hours) and always being so patient with our feisty girl. There are no words that we can use to express our gratitude for all of the care and love this group of people have given to our fur baby over the past four years. Thank you is simply not enough, and if we ever find ourselves back in Austin, it won't even be a question of where we'll bring all of our future pets. We love y'all so much!

Well. After my vet retired. I went to about every vet in Austin Texas. I did visit Dr Sosa with my…read moreEnglish Bulldog Sofia she had poop in her stood. I had just lost my other Bulldog Gummybear to eye being removed in surgery. I understand I was freak out about this. Talking with Dr Sosa I found out two other vets who I did take to see her didnt do any test I had pay for and never told me why she was pooping blood. Dr Sosa did explain everything also show me why she does need surgery for that. Now she knucking. Now I have been to almost every vet there is and I will tell you won't find another Vet like him in Austin Texas. There isn't any of them that will set down and explain to you what and why. You know what your facing when you leave his office. Roots and Dr Sosa is the only Vet I will let any of my Bulldogs go to. He does all breed. If you DON'T come to Roots. You're only hurting your baby. You won't find what Dr Sosa knows in any vet office in Austin TX. Other Vet may talk a good line but won't give you the results You and Baby really needs. I Live and Learn and For My Self. I wont go anywhere else. My Dogs need a vet who wants his clients well. Not just coming back just to take your Money. If you really your love your pet and care about them. You will come to Roots and Have Dr Sosa and His Team as your Animal Doctor.

I wish I could give Dr. Allen more than five stars…read more She is an incredible veterinarian and an even more incredible person. This past Wednesday, we unfortunately had to put our lab down due to complications with cancer in her chest. We had to take Brodie (our lab) in to Westgate to get screens done on her chest to diagnose the problem, and when they called back to tell us the news and that Brodie would need to be euthanized, I immediately thought to call Dr. Allen. She has been taking care of Brodie for years, and while Brodie was scared of the vet in general, she loved Dr. Allen and vice versa. I called her on Tuesday to see if she would be available to come to our home on Wednesday and just like any time we've called her in the past she made herself available to come and help us out. I could tell Brodie was more than just another animal to her, and I'm sure she uses the same love and compassion for any animal she treats. I can't tell you how peaceful the whole procedure was. I was so happy she could be there in Brodie's final moments. Dr. Allen also recommended Rainbow Bridge since we wanted to have her cremated, and I knew if she recommended it then it was what we needed to go with. Ronny came to pick Brodie up after she passed and was very respectful and sympathetic. He had her returned two days later. Can't recommend them enough, either. When we get a new puppy, Dr. Allen will be the only vet he/she sees.

Dr Allen is like a guardian angel! She is so incredibly sweet and loves what she does. My dog felt…read morevery comfortable with her instantly and didn't mind her gentle and thorough check up. She answered any questions I had. She gave great advice to help with my dogs skin issues. I wish I found her sooner and she could have been my dogs vet before. Her mobile clinic is so cool! She has wonderful energy and a heart of gold

Great team! My dog…read moreis a hurricane Harvey rescue from APA and could not handle the vet visits there or at another vet even with tranquilizers + anit-anxiety pills. I have had HousePaws taking care of my guys's vaccinations and check ups for the last year and a half. They are always on time, are very courteous when entering/exiting, and they are very patient with my nervous dog. After a couple of visits he has warmed up to them and shots/taking blood are much easier. The visit fee is worth the convenience. If you have a pet that is tough to get to the vet or does not handle the vet well, try it in the comfort of your own home and call HousePaws Austin!

Tamie at HousePaws Austin is a godsend! She is very patient and experienced. Her and Melissa did…read moresuch a great job with our 2 furr babies, as well as our new kitten addition. We hired them for Petyr, (new kitten) wellness check, as well as Fanger and Sooki (2 adult cats) wellness checkups plus rabies updates. Tamie suggested starting the booster shots for the kitten, which we added for his safety. Totally worth it. Everything went as per usual. But my longest owned cat has some difficulty. We will get his shot on the next visit. Tamie is a plethora of information, detailed and so very kind. I am so happy we hired HousePaws of Austin. Cannot wait to see them for the next booster for Petyr and get Fanger squared away. 100% happy with my decision hiring Tamie, this vist would have been 50 times worse at the vet clinic. I cannot say enough positive words about this company!

Karen was/is incredible. I used to go to Rosedale, things changed, when she left…read more She handled my nervous chihuahua, and my anxious self - yeah, I love my little lady, like she's a human child. Karen is a total pro. Last time we saw her, she came out the back of the shop, sat my dog on the table, my dog looked at her and wagged her tail. My dog likes 6 people. My partner and I noticed that. Wherever Karen, and her wife are, I hope they're doing great and know that they are very appreciated.

This review is long overdue. Sorry for the delay!…read more I adopted a very troubled dog over two years ago. With Lily's tumultuous past, I needed a vet I could really trust that could also earn my dog's trust (neither of those things being easy). Before she settled into her new life with me, Lily wasn't a fan of anyone, often barking or snapping at anyone who got close to her. Dr. McReynolds was an exception. This office has a friendly and knowledgeable staff, and Dr. McReynolds is a wonderful veterinarian. The first review posted to this site about her was what convinced me to try her first in the Austin area. She has helped me address a list of issues that have come up with Lily - from weight, to separation anxiety, to allergies - with lots of advice, sourced from her personal experiences owning dogs as well as her education. She takes the time to evaluate my dog's health point-by-point. She even spends a chunk of time talking to me about how things are going, even if there are no glaring health issues. She is very personable and kind. I don't EVER feel rushed. Many vets are good with animals, but not so great with the owners - not true here. She has made my dog comfortable (again, not an easy task) while using her vast knowledge to help her be the healthy, happy dog that she is. My dog has become a dearly loved companion for me, and I would never trust her well-being with anyone I didn't think was up to the task. Lily loves Dr. McReynolds. Additionally, the office is very clean - without having that awkward, sterile feeling to it that many vets' (and doctors') offices have. The setup is dog-friendly. There's always plenty of parking. I never have to wait long - if at all - when I arrive for my appointment, even if I'm really early. All charges and treatment plans are explained well. The entire staff is empathetic, understanding that a dearly loved pet's health can be a very emotional issue. Overall, Dr. McReynolds and her staff run an efficient operation while doing an exemplary job. I've dealt with many veterinarians throughout my life, and I've never met a friendlier, more knowledgeable one. I'm a customer for life, as long as I own dogs.