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Lakeway, TX

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NeuroTexas

4.3 (10 reviews)
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Updated 2 months ago

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11 months ago

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3 years ago

Outstanding. Dr. Webb is a talented surgeon and he takes the time to answer questions and offer reassurance.

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4 years ago

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2 years ago

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5 years ago

Dr Webb is amazing I love him and all he has done for me. I've been his patient a nearly 10 years and in that period I've had 8 surgeries.

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8 years ago

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7 years ago

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4 years ago

Would not recommend Dr. James Waldron. Great on the consult, poor surgical results and even worst office practices.

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3 years ago

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4 years ago

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Review Highlights - NeuroTexas

Burnett one of the partners there has terrible bedside manor and even laughed at me during a visit after the third surgery.

Mentioned in 4 reviews

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Capital ENT & Sinus Center of Lakeway - LAkeway office

Capital ENT & Sinus Center of Lakeway

3.6(10 reviews)
1.1 mi
Available by appointment
Free parking

Billing coordinator is RUDE, RUDE, RUDE! I called yesterday to inquire and verify that I had met…read moremy deductible and when I arrived for my appointment, the receptionist handed me a cost breakdown which was the same breakdown from months ago, the billing coordinator had not done her job by updating my information. I did my part with my insurance company but she failed to do her job by updating and when I brought it to her attention she totally disregarded my feelings and proceeded to tell me an amount that was in fact wrong because my insurance company verified that my deductible was met so no out of cost was needed. I would have been okay with her mistake if she weren't sooooooooo RUDE! I never got to meet the doctors because I was so disgusted with the poor customer service. She needs to be replaced immediately. _______________________________________________________________________ Ok, this is day #2, and I must admit I am very impressed. The office administrator called me immediately to discuss what happened and I honored that she would do so. I appreciated the fact that she fought hard to make things rights. This is great customer service even at a doctor's office. I wanted to be sure to tell everyone that everything turned out perfectly and I'll be going there today for my appointment! Yay!!!!! Nasal and Sinus Center

The person answering phones (I believe Marciela) is very rude. Hung up the phone on me for no…read morereason. Great customer service, Capital ENT....

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Capital ENT & Sinus Center of Lakeway - Capital ENT Lakeway

Capital ENT Lakeway

Capital ENT & Sinus Center of Lakeway - Lobby

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Capital ENT & Sinus Center of Lakeway

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Heidi Ritter, DPM - Heidi Holets, DPM photo#0

Heidi Ritter, DPM

4.1(16 reviews)
1.6 mi

I originally went to Dr. Holets a couple of years ago about a plantar wart, and have been a client…read moresince then. She is always quick to see patients, very pleasant and informative, and has a delightful bedside manner. Her staff is welcoming as well. Karen is great at the front desk, and Priscilla is very friendly and reassuring. At my original visit, in addition to addressing my immediate complaint, Dr. Holets openly began to tell me structural information about my feet that I had never heard in my 70 years!! She helped me with inserts for my shoes, recommended brands of shoes that might be helpful (they were!) and explained why my feet were doing what they do. (I thought it was because of flip-flops) All this was just so that I would be informed. Later, my 92 y.o. Mom needed foot care that she was not receiving at her facility. Dr. Holets was a gen working with Mom, very attentive, gracious and respectful. We had to return several times, and Dr. Holets gave her the utmost care. Could/Should have written this several years ago, but now have more great reasons to recommend her.! Wouldn't consider another podiatrist. Make an appointment today -- she's a Foot Whisperer!

When I visited the office last year, I was completely satisfied as I had plantar fasciitis and…read moreafter two office visits it was resolved. I returned, as I thought the plantar fasciitis had returned. Doctor Ritter pulled out her ultrasound machine and said that I had plantar fasciitis. That visit I got a shot for the plantar fasciitis. Then I was given the shockwave treatment, of course for $85 out of my pocket as insurance doesn't cover it. I told the girl during this treatment that it hurt a lot. She told me she was using the lowest setting. This was not accurately documented in my office visit notes, as the office notes say the shockwave was "tolerated well without pain". I returned the following week stating that the top of my foot now also hurt. Again, Doctor Ritter pulled out the ultrasound machine and said that she still saw the plantar fasciitis but she also now saw arthritis in the front of my foot(This was not documented in my visit notes anywhere). I was given a shot on the top of my foot that was horrifically painful. I screamed at Dr. Ritter to stop but she did not. I was absolutely in tears in pain. I asked Doctor Ritter why she didn't use lidocaine. She advised she had lidocaine in the shot. I asked why she didn't give the lidocaine first and her response was "well then I'd have to poke you twice". I responded " at least the second time I wouldn't feel it". Then the little assistant came in with the shockwave treatment, which I denied as it was so painful the week before. Because of the horrifically painful experience with the shot and the pain in my heel, I saw an orthopedic MD foot specialist. He advised I did not have arthritis in my metacarsals, but I did have Tendonitis and a stress fracture in my heel. I am now in a boot for six weeks. They gave me a shot on top of my foot, that was not painful because they used lidocaine first. I absolutely will not return to this office. They just want to poke you with shots and ignore what is really wrong with you. Then it seems every time I go, I'm hit up with expenses that are not "are not covered by insurance" (Laser treatment, shockwave treatment, $40 bandages). Then there is the girl at the front desk. This young lady should absolutely not be patient facing. Not only is she always rude, but she absolutely does not know how to communicate. I'm just going to leave it at that.

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Heidi Ritter, DPM - My toe and the great Dr. Herself!

My toe and the great Dr. Herself!

Heidi Ritter, DPM
Heidi Ritter, DPM

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NeuroTexas - surgeons - Updated July 2026

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