An amazing store with amazing customer service! Conveniently located with a dedicated parking lot…read moreand not as highly traveled as the adjacent shopping mall makes for easy access. We went in without an appointment and only had a wait a few minutes for what I would say is probably one of the best customer service experiences with AT&T ever!! The manager, George Rodriguez, was able to set us up with new phones and new plans, while multitasking and single-handedly managing and running the entire store on his own. Coincidentally, I had the benefit of George's assistance at the AT&T South Omaha store only a half a year ago and recall his excellent service there too! The store is neat, clean, offers of variety of products in a comfortable atmosphere. Everything offered is a solid value. Free Wi-Fi is also available while you wait. Highly recommend this store over any Apple Store experience.

Great staff, friendly and knowledgable. Nathan was a huge helped and gave me my options and best…read morepath.

You think the DMV is bad? Try buying a phone at this Verizon location…read more First of all, the wait is insane. I'm talking several hours long. After finally speaking with one of the employees, I'm realizing it is because no one here has any idea of what they are doing. Something to be aware of is that there is no special discount you get from buying in the store and the employees don't know more about the phones, your plan, or your bill than you do based on the online portal. They are a middleman. The representative we spoke to seemed annoyed to be dealing with customers. I'm not sure of his name, but his identifying feature was oddly wearing sports goggles. I was trading in my iPhone 14 for a 16 pro. He side-eyed me and said in a leary tone "....so what's wrong with your phone?" Um, nothing, it is in perfect condition. Am I not allowed to want a new phone with a better camera? He then told me the trade in value for a phone is "random." Yes, he said "the computer randomly assigns a trade in value. It could be $700, it could be $800, there is no way to tell." Which is simply not true. He also was very confused by our plan/bill, which WE ended up walking him through. Finally, he said "yeah....I don't think you should buy a phone today. Your bill will either be $40 cheaper or $10 more a month." First of all, I never asked for recommendations based on the bill. Second of all, how do you NOT know which it is going to be? I left so frustrated. However, I went home and ordered online which was SO SIMPLE. Avoid this location at all costs.

Holy smokes, did I have a bad experience today at this Verizon location. Salesy, salesy, salesy…read more I just needed a new phone. Knew exactly what I wanted. 30 minutes later after sales pitches on service after service that I explicitly said I didn't want...and they finally told me they didn't have the phone I wanted in stock. I walked out frustrated.

I went in to grab a WiFi extender pod and it went very smooth and quick. The greeter met me within…read moreseconds of entering and asked how she could help. Explained what I needed and she looked up my account and explained the charge and guarantee to return. I was in and out within 10 mins. Product was easy to install and went great!

This Cox site gets really crowded during the lunch hours. From 11 am to 1 pm, expect to wait 30…read moreminutes or longer. At least, the chairs are comfortable, and the restrooms are clean. Once someone calls your name, things start to move for a positive conclusion. At Village Pointe, there will be no issues with parking here.

No one hardly ever answers the phone. Been told assessorcies have been ordered, but has been weeks…read moresince they're arrival. Avoid this store. Another contact to try is Justin Higgins (402)612-3835 or j_higgins.cricket@ymail.com On their business card they don't have the CricKet logo, nor official cricket domain email addresses.

I have stopped in to pay my daughter's bill three times in the last three months. I have never been…read morein and out of this location in less than 30 minutes. When you do get to the front of the line, the staff is condescending and a little bit "too cool" for the customers. I will never waste another minute here. It is literally faster to drive to the Saddle Creek location from this location to pay your bill, no matter where you live. Both stores have the same owner, but he is not in tune with the clients of the 132nd & Center location.

What an amazing way to do business. Your main way online is to schedule an appointment. You…read moreschedule your appointment just to go into the store to drop your device off, but wait! You have to wait in the line of people who didn't schedule an appointment. Makes complete sense.

Was there on Nov 7th..arrived a bit after 5pm. was told they usually don't do repairs this late in…read morethe day since they close at 7. The decided they would fix the screen on the phone. Great guys there with fast service. I will always go to this store.

This is the sprint store, owned by Jet mobile, for the record since the listing does not make that…read moreclear. Don't go to this location. I've been waiting here 30 minutes with no end in site. It's over warm. Service is abysmal. Only one employee manning the store and has yet to acknowledge we are here as he helps an entire family who came in in their pajamas and do not seem to be in any rush. Would not recommend.

Make an appointment online before you visit. We went on a Thursday in the middle of the day and had…read moreto wait for 1.5 hours to talk to someone about adding a phone. The person we spoke with was unsure of themselves and it made us question if they knew what they were talking about... we ended up waiting for all that time just to leave with nothing. Total disappointment and a frustration waste of time. PS: They also need more chairs! Currently there are 3 for waiting customers and since waiting is INEVITABLE, there needs to be more seating.

Really amazing level of customer service. I watched other individuals assisted at the store during…read moremy time shopping then setting up the newly purchased phone, and Madison was the best in there. The level of service and care she gave was amazing, patient with the older not techy folks that arrived and also those of us that had extremely detailed questions on cameras in Android phones. I was impressed by her knowledge, communication and ability to look up answers when she didn't have all of them. Only downside is I felt not all the fees were disclosed when settling on a phone. It has been multiple years since my last phone purchase and after selecting a phone and being told the price, at checkout I was told about multiple other fees...new line service fees, data transfer fees etc, and that the trade in would be credited over 36 months. It over doubled the price of the phone I was purchasing when you look at the trade in value of my old phone. Very impressed by the location, never seemed too busy but also only 1-2 people working at once so you may have to wait if there is another customer being helped.