The owner is not a man of his word. I asked him specifically about 3 Adcom components and a…read moreNakamichi cassette deck. He quoted me between 700 and 1,000 dollars for the equipment. I specifically asked him this, as I didn't want to dismantle everything and drive across town from 108th and Maple. I told him I didn't want to be "low balled" when I got there. Everything was in EXCELLENT condition except the FM reception on the preamp. He then said 500 is the best I can do. They may seem kind and generous when you're purchasing from them, but they are not ethical when purchasing from you.

My 90's 5-cd player stopped working after decades of trusty service. Took it to Electron Addict and…read morethey diagnosed the problem and completed the repair the same day. Great service, professional, and friendly. So grateful this kind of expertise still exists in our throw-away culture.

Glad we found Pulsar-- Larry repaired our LG (backlights) and it's works like new. Great value and…read morevery nice to work with.

Doing business with Larry was a pleasure. He's so honest and capable. I bought a used Smart TV and…read morehe worked with me and set a great price. I'd recommend him for repairs and he may have another great deal on a used TV, too.

Literally just left this shop and we will for sure be back if we need our phones fixed again! Our…read morephone company would have charged us 55 dollars more to replace my husbands phone screen but he did a great job for a good price. He was very nice and got our phone fixed in 30 minutes. Great experience and I will tell anyone to go here! It's a small little shop and we got in and out. The parking lot was small and didn't have many spots but that didn't affect my opinion on this store. Thanks again!

From the owner: Cell Phones, Tablets, IPods, and Computersread more

This business is often a go-to for tech parts and gear. It's easy and quick when they have what I…read morewant, and I can often check that online. Their selection is reasonable and quite varied. The costs compete well. The location is easy to find. Parking has always been reasonable for me. Staff has been very helpful and good-natured. Hours are good. That I can find it online and buy it locally is a big, big win!

Bookguy told me I needed an appointment to talk to a salesperson but I didn't believe him! I was so…read morewrong! Not one person asked me if I needed help or direction. I might as well have been in the store alone. I looked online before I arrived so I had an idea of what was available. Unfortunately, three of the items I saw online weren't on the sales floor and there was no one to ask. This happened in two different areas. I gave up and left. Hopefully this isn't the way it is now in all stores.

I've been in many times, and it's so much fun to look around the store! Although I've looked around…read morea lot, the only thing I've purchased is a table and chair dining room set. The prices here are pretty high, which has prevented me from making more purchases over the years. But I do like to come and look around for ideas, and especially scout for deals. There's always a surplus of employees, to be honest there are way too many, which makes the shopping experience a little less enjoyable with a new sales person asking if you're finding everything all right every corner you turn. I plan to come back often whenever I have a large furniture purchase to make. Never realized overtime that you can almost always find a better deal in store than online for the same exact product!

DO NOT GET FURNITURE DELIVERED…read more Where do I start? It has been a nightmare since I ordered furniture in person at the NFM on 01/21/25. We ordered Ashley branded night stands, a dresser and a chest. They were scheduled to be delivered on Saturday the 24th for garage drop off. They arrived boxed up and boxes were in tact and appeared okay. We opened up the night stands which had no damage. We opened up the chest which had damage. One corner near the legs appeared to have water damage and was bowed out and another corner was cracked, splintered and missing a chunk. We called customer service who said they would bring a replacement on Wednesday the 28th. They also would unbox this one and put that and the unboxed dresser into our home. (The dresser was too heavy for us to move and we underestimated that when we ordered garage drop off). On the 28th, a replacement chest was brought already opened and ready to be used. Only issue was THIS PIECE WAS ALSO DAMAGED. We also opened the dresser and lo and behold, DAMAGED. Same issues with damage to the corner or trim. We were told by the delivery people someone would call us. Hours later no call so I called customer service myself. I had a conversation with a very rude employee named August. He was very full of himself and kept cutting me off and said he is to the point and even said I would thank him later - why should I thank him when he is doing his job and we have had deliveries with damaged furniture TWICE at this point. I tried to cancel and have all pieces picked up but he insisted I go back into the store and pick out another set first. So I did that weekend and I did not find anything else I wanted. I went to the in store customer service who ordered replacements for the chest and dresser. They were delivered on February 4th. The chest had a slight scratch to one of the legs but I wasn't worried about it so I accepted it. The dresser had damage AGAIN. This time, the trim at the back was splintered approximately 3-4 inches. I called customer service again and the employee told me she could not guarantee the furniture was not damaged because she can't determine if it's damaged in warehouse or during delivery. We got a third dresser delivered on the 5th, which finally no damage. I am exhausted, frustrated and disappointed. So many people here in Omaha praise the NFM for their service and quality of products they sell. I can say I do not think I will ever order furniture to be delivered from here again. I am also out near $100 for tips on delivery drivers but I refused to stiff them because they are doing their jobs.

Recently, we purchased a new desktop computer and a printer from Best Buy. The printer is a HP…read moreSmart Tank 5100 series. The associate provided us with several incorrect details during the purchase process. We were instructed to download the Hp.123.com application for the printer, which charges an annual fee of $59.99. The printer was priced at less than $200. The software indicates that an Instant Ink subscription is available; however, after setting up the printer, this subscription was not accessible for the 5100 series. Contrary to the associate's assurance, the printer does not print in draft mode or grayscale. We are incurring significant costs for ink at regular prices, and it is not possible to purchase only black ink; all colors are required. This situation appears to be deceptive. Relying on staff for accurate information is unacceptable when they provide false details. Additionally, we purchased a Microsoft 365 subscription for $179.00, for which a key code was provided on a printed receipt. I inquired whether Geek Squad could assist with the installation on our computer, with a quoted fee of $40.00. Since the computer was purchased at the same location, we were advised to install the software ourselves at home, with the option to return the computer if issues arose. Our total expenditure for these goods and services amounted to $1,615.54. RUN FROM BEST BUY!!!!!!!

I'd like to find another store in America that has a 14 DAY return policy... even for COMPLETELY…read moreunopened items that are not electronics WITH THE RECEIPTS. This is exactly why people do no go to stores like this and SHOP ONLINE. I hope Best Buy continues to close stores. I bought a two TV mounts, not knowing which would work. When I tried to return the one I didn't use, they told me I was outside of the 14 day window and would not even offer store credit for something that was completely unopened and even had the receipt. WHAT A JOKE

OH MY GOD YOU MUST CHECK OUT THIS SHOWROOM!…read more Echo Systems is incredible. I've never seen a home theater company quite like it. Doug Dushan gave me a tour of the facilities and explained their capabilities and was eager to answer all of my questions. Their showroom is basically a mock up of what I'd imagine Tom Brady's house looks like. TVs everywhere. Speakers stealthily installed behind walls and in the ceiling. It was incredible. And then there's the home theater. Oh my god the theater! It's a 14 seat home theater that is straight out of Best of MTV Cribs (remember that show? With Master P living like a king?) He let me pick a few scenes of movies to get a vibe for what they can do, and needless to say, I was amazed. Their engineering appeared to be top notch. Doug took me back to where they would build and test my media server and the accompanying electronics before they would be installed in my home. I really appreciate this attention to detail. Most home theater outfits do much of the install at my home. Echo Systems does all of the pre-install work at their site so all the troubleshooting can be done there before it gets put in. Doug was very knowledgeable, friendly, and patient with my tsunami of questions. I'm sure I'll be using Echo Systems for my home video needs in the future.

I have been using Echo Systems for over four years and have been greatly impressed with everyone I…read moreencountered. Dan Reuting has been my "point man" throughout my time there. I cannot say enough about his attention to detail, his quickness in always getting back to me and his overall good nature of working with a non-tech person like me, making sure I understand all that was being done at the time. Tim, the tech person I also have worked with is another great guy who is always professional and patient with me--ready to give me his valued opinion on all the myriad questions I shoot at him. Recently I worked with Reed and was once again was not disappointed in his helpful explanations. You can't go wrong in using this company as they are one of a kind when it comes to service and overall satisfaction. Sadly, nowadays, that is the exception. Trish B.

The staff at The Sound Environment are remarkable: we in Omaha have the privilege of having…read moreworld-class hifi components, demo opportunities, and matching expertise at the range of prices you might anticipate for that lofty achievement, yet they are delightfully approachable, friendly, and welcoming. You'll find your own excitement reflected in the guidance you'll receive, and none more than Todd, a magician at fine-tuning these systems. I heartily recommend visiting and learning; you'll love the selection and will never be the same.

I've been a customer of The Sound Environment for 40 years…read more We have worked together on home theater, whole house audio and high-end audio. The Sound Environment has done design, consulting, and installation in my homes in Illinois and Colorado. Through all the years, The Sound Environment treated me like a king and treated my installation like it was the most important project they had. They always offer excellent product selection to fit any budget. If you want the ultimate, they have it. If you want an affordable basic music system, they have it. Either way, it will be tuned to perfection to give you the best possible experience. I can't say enough about Jim. He is passionate about matching clients with the right solution for their lifestyle and budget and implementing an installation that is second to none. Charlie has the same passion and has helped me build my music library. Todd is freakishly good at setup and tuning speakers and components. Gale is another go-to guy. I wish I had the ears that these guys have! For music or home theater, don't look anywhere else. If you don't live in Omaha, still don't look anywhere else.